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Carol Logo

Debt collection and accounts receivables solution

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Carol - 2026 Pricing, Features, Reviews & Alternatives

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Carol overview

What is Carol?

Carol is an automated accounts receivable platform that helps businesses follow up and collect overdue and unpaid invoices. The solution lets stakeholders automate the entire debt collection process, from sending escalating reminders to managing disputes, counter-offers, and payment plans.

Carol's features include automated reminders with customizable message tones, dispute management with detailed tracking, the ability to offer settlement discounts, and the option to set up flexible payment plans that increase incrementally each month. The platform integrates with accounting platforms, such as QuickBooks and allows users to upload the list of debtors via MS Excel spreadsheet. With online payment options for credit cards, debit cards, and ACH bank transfers, Carol provides a convenient way for customers to settle outstanding balances.

Starting price

0.99usage based /
per month

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Carol’s user interface

Ease of use rating:

Carol reviews

Overall rating

5.0

/5

3

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

3

0

0

0

0

Carol's key features

Most critical features, based on insights from Carol users:

Online payments
Partial payments
Payment collection
Recurring/Subscription billing
Third-Party integrations
Accounting

All Carol features

Features rating:

Accounting integration
ACH payment processing
Activity dashboard
Activity tracking
Aging tracking
Alerts/Notifications
Automated notices
Automated scheduling
Business process automation
Cash flow management
Client management
Contact management
Credit card processing
Customizable templates
Data import/export
Discount management
Document management
Electronic payments
Email templates
In-House collections
Invoice management
Monitoring
Multi-Channel communication
Multiple payment options
Multiple user accounts
Payment plans
Receipt management
Receivables ledger
Reminders
Reporting & statistics
Self service portal
Template management
Transaction management
User management
Workflow management

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Carol pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.99

Per month

Features included:

  • 99c per invoice
  • No monthly subscription
  • Fully featured
  • Unlimited invoices

Basic

49

Per month

Features included:

  • 100 invoices chased at a time
  • No per invoice cost
  • Fully featured
  • Cancel whenever

Advanced

79

Per month

Features included:

  • 1,000 invoices chased at a time
  • 10% fee on 120+ days*
  • No per invoice cost
  • Fully featured

User opinions about Carol price and value

Value for money rating:

Carol integrations (5)

Carol support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support

Training options

Live Online
In Person
Documentation

Carol FAQs

Q. What type of pricing plans does Carol offer?

Carol has the following pricing plans:
Starting from: $49.00/month
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of Carol?

Carol has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Carol support?

Carol supports the following languages:
English


Q. Does Carol offer an API?

No, Carol does not have an API available.


Q. What other apps does Carol integrate with?

Carol integrates with the following applications:
authorize.net, PayPal, Stripe, Nuvei, QuickBooks Online


Q. What level of support does Carol offer?

Carol offers the following support options:
Chat, Email/Help Desk, Phone Support

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