DATABASICS Time & Expense Reviews

Databasics is a flexible and well designed solution that allows companies to design unique features to meet the needs of the company but comes standard with all of the basics so implementation was straightforward and took little effort. Integration with our business processes was nearly seamless and for those few issues that surfaced, the Databasics support team helped us to identify workable solutions.

The reporting module can be challenging for some users, however the support team at Databasics has been very helpful in designing reports for us in timely manner.

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. We love hearing that we're the only one that has kept the promise of meeting all your needs. Thanks again, and we hope to serve you again soon.

TechnoServe looked for a Time & Expense solution for many years but, due to the complexity of our organizations project based accounting and distributed geography, it was difficult to find a solution that would work for us. With Databasics we found a product that met all our requirements. First of all, Databasics is very flexible. We were able to configure our complicated accounting structure and...

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I would say the weakest part of Databasics is it's reporting system. Databasics uses a BI tool called Jaspersoft to access the Time & Expense Data. While all the necessary reports are available and complex custom reports can be built using Jaspersoft, the connectivity and cumbersome interface of Jaspersoft is not quite up to the standard of the rest of the application.

Multi-function One Stop Shop for time, expense, and credit card reconciliations

It took a long time to get everything up and running. And took even longer to get things running correctly.

Dear Eric, it is because of customers like you that we continue to improve as a business! We're happy to hear that you see us as a one-stop shop for time and expense and we'll keep working on improving the time it takes to get up and running without sacrificing meeting your exact requirements through expert configuration. Please let us know if there's anything else you need!

I like most: 1. Customer Support through the Databasics support website/portal 2. Application stability - little to no downtime 3. Application functionality 4. Ease of administration 5. End user experience We have a 360+ employee user pool who all use the time sheets with a good portion of that total also using the expense reporting. We have used Databasics since version 4x, through the years...

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User feedback indicates that the time sheet form could be improved. The one recurring complaint/suggestion sine version 4x is that time sheet lines cannot be drag-n-drop managed for user sorting preferences. As an administrator, I dislike the fact that I no longer have physical custody of the database for other analysis or reporting needs. All ad hoc reporting must be done through the embedded Jasper reporting application. This generally meets the needs but is sometimes inconvenient to use.

We very much appreciate your thorough review of DATABASICS. Hearing about how it benefits you makes our day! Thank you, also, for your suggestions and feedback concerning reporting and the time sheet. Please continue to reach out if you have questions or concerns. We're thrilled for the opportunity to help!

The flexibility to adapt the system to each client's needs is ideal. The development and support team work their hardest to make the system meet your needs even if they are somewhat unique.

The end user experience can be rather clunky and not intuitive at times. Requires a lot of training for users who are not very experienced with computers.

The system give the power to the client to configure it over time. So long as we can effectively learn how to do things, most of the validation rules that we'd want to add to our configuration etc could theoretically be done on our own. Nevertheless, the strongest asset of the Databasics service is the support team. Their effectiveness and expediency is extraordinary. If I submit a help ticket I can expect to hear something back on the same day. It is a huge relief that so much of the support is included in the licensing fees, so we don't need to stress about finding the budget for getting minor issues resolved.

The Jasper reporting system is clunky and sometime our colleagues around the world have trouble accessing it.

Thank you so much for your thoughtful review of DATABASICS. We appreciate hearing your feedback on our reporting and I will make to share your feedback with our team. The DATABASICS Team

Flexibility. Databasics can achieve nearly any scenario you can come up with. Even if its not HOW you envisioned, they can solve a TON of problems.

Low intuitive GUI for non power users. If you have blue collar employees, they are going to struggle a bit. This is tied to how complex you make your build, but it can be a bit tough to learn.

Time and Expense features. The ability to route the expenses and time reports to managers and to be able to have approvals flow seamlessly. The reporting tool - the ability to built custom reports for different needs

We were not able to link our employee payroll data from ADP to Databasics to update automatically due to the fact that when Databasics was implemented before ADP payroll data, therefore the EMP ID was different. Implementing the update was going to be an extra cost that we had not budgeted for. Initial implementation was easier than later updates and changes due to change of the consulting team from Databasics

Thank you for your detailed review. We loved hearing about the pros you mentioned, including the seamless approval flows. The team loved reading that. We also appreciate your feedback on linking payroll data from ADP. With all our best, The DATABASICS Team

The product is so easy to use and they are constantly making improvements to the software. I also love how customizable it is. The customer service is also a huge highlight. They are always willing to help and are super friendly!

The main improvement I would like to see is the ability to add comments to the attached receipts without having to first save it to my desktop. That would save me quite a bit of time.

Thank you for sharing your experience with DATABASICS Time & Expense, Alicia! We're so glad to hear that our app was easy and intuitive for you. We've been working hard on improving the user experience of the app and we are so glad that this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that's what happened for you!

I love that they have an app for smartphones. It makes things so much easier.

There have been times it locked up, but it's rare. And less frequent lately.

Hello there! Thanks for leaving us a review. We are thrilled that you have had a positive experience with DATABASICS Time and the DATABASICS app; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your time and we look forward to continuing to work with you.

Easy for employees to access remotely. Good customer service.

Sometimes difficult to understand how to make changes in the system.

Dear Christina, Thanks for leaving us a review. We are thrilled that you loved how easy the software is to use for employees; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We also appreciate the feedback on making changes in the system. So, thanks for your sharing your thoughts and we look forward to continuing to provide above-and-beyond customer service for your organization. With all our best, The DB Team

Ease of use for our users, the best service team and system experts

There are no Cons to report with the functionality of DB

Hi Tracey, thank you so much for the review! I'm glad to hear that you're enjoying your experience with our app. We are committed to providing an easy experience and it's great to know that we're meeting this goal. Thank you again for taking the time to share your feedback with us it's always appreciated.

Leave Management has been such a great add for our company. It allows each employee to see how much PTO they accumulate per pay period, how much they used and when they would max out. It makes each employee responsible for managing their own PTO. We can customize it to our needs. We have different accrual rates for length of service, as well as exceptions to the rule. Set them up once, assign them to the employee and it all works! Customer support is amazing and responds very quickly when you need assistance.

No cons were added to this review

Thank you so much for your kind review. We are thrilled to hear about how leave management is working for you and solving problems. Please continue to reach out with questions or problems. We're always happy to help!

Integration with Microsoft Dynamics/Solomon Project Controller and Financial Accounting is seamless and easy to manage

I think the report writing can be a little challenging and output not always pretty but it does work

Thank you for your review and your feedback concerning report writing. We're happy to help with any problem or provide an answer to any question. We're also thrilled to hear about how useful DATABASICS has been for you.

Once learned, this system makes it easy to keep both time and expenses all in one area. The support team is always happy to help as best as they can with any issues/requests for customization/alteration.

Trouble for some learning all the different aspects it has.

Hi John! Thank you for taking the time to provide a rating. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We're so glad to hear that the system makes time and expense easy for you.

Daily time entry is very important to stay DCAA compliant. Ability to send reminders to users to complete their timesheet is a helpful feature.

Submitting Time off approval in my mind a little confusing.

Ease of use, features out of the box, reporting tool.

A bit slow during peak periods but wouldn't say this is an issue with the software.

Thank you so much for your thoughtful review of DATABASICS. We appreciate hearing your feedback and we will make to sure to share your feedback with our team. The DATABASICS Team

The excellent customer support. The team at DataBasics is very attentive and always available to find solutions

The reports library can be better organized

Mohammad, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

AASA, The School Superintendents Association, started to use this platform a few years ago. We used to process paper timesheets and decided to go all digital. Databasics worked well with Dynamics and offered all features we were looking for. We loved the simplicity, usability and flexibility of the platform.

We just wish we used more features of the platform to take a full advantage of it.

Thanks Gayane. We're thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

Easy to use tool and great customer support. Mobile App is great

Nothing that currently comes to mind at all.

Dear Urvashi, we appreciate you taking the time to let us know about your experience! We're thrilled that you've had an excellent experience with our customer support team. If there's anything else we can help you with, please let us know. We're always here to help!

Everything's automated. We set it up and it tracks and provides views to employees with me doing anything. It's a huge time saver and big benefit for our team members.

No cons were added to this review

Thank you for your feedback. We're happy to help with any question in the future!

I have to track my time to projects. Now that we use DATABASICS it takes me half the time to do my timesheet

Not sure... we haven't begun using all of the modules yet. We're supposed to implement Expense module next quarter.

Thank you for your review. Please reach out to us if we can help when the Expense module is implemented.

Matched business needs. Performed as sales said it would. Integrated with systems as expected.

The interface can feel a bit dated but it does everything you need it to do.

Easy to input time sheet data and submit time sheets. Great reporting functionality and ability to design and customize reports.

Administrative capabilities are not straight forward and difficult to navigate. Custom reports take significant time to run and load.

Thank you for your review and your feedback. Please reach out to us if we can help with the administrative capabilities or if we can help with running reports. We're here to help!

Very easy for our staff to submit time and expenses. Administrators love this because it is also easy for them to gather the information.

The only challenge is you need to navigate through multiple screen to review and confirm information (dates and times entered)

Thanks so much for letting us know about your experience with DATABASICS. We're so glad to hear that your administrators love DATABASICS. We're also happy to take on your feedback about the multiple screens. The latest version minimizes the number of clicks you need to get your tasks done. Check out version 7 to see it for yourself!