getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Papertrail Logo

Cloud-based log management tool for IT teams.

Table of Contents

Papertrail - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Papertrail overview

What is Papertrail?

Papertrail is a cloud-based log management solution, which helps small to large businesses manage application performance, network devices, servers, and more. The platform helps IT professionals aggregate all app logs, text log files, and syslog in one place. It allows them to react and analyze, get alerted instantly, and detect trends and archives forever.

Papertrail aggregates Syslog, Text log files, Apache, MySQL, Cloud hosting, Ruby on Rails, Windows events, Tomcat, Heroku apps, Routers & firewalls, and many more. No more digging through a dozen log files and directories.

Starting price

7flat rate /
per month

Alternatives

with better value for money

Papertrail’s user interface

Ease of use rating:

Papertrail reviews

Overall rating

4.3

/5

12

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.92/10
Rating distribution

5

4

3

2

1

4

8

0

0

0

Who uses Papertrail?

Based on 12 verified user reviews.

Company size

- Not enough reviews

Small Businesses

Midsize Businesses

Enterprises

Top industries

Computer Software
Information Services
Internet
Computer & Network Security

Use cases

Log Management
Application Performance Management

Papertrail's key features

Most critical features, based on insights from Papertrail users:

Monitoring
Event logs
Data visualization

All Papertrail features

Features rating:

Activity dashboard
Activity monitoring
Alerts/Notifications
Analytics
Anomaly detection
API
Application management
Archiving & retention
Audit management
Audit trail
Charting
Compliance tracking
Correlation Analysis
Data analysis tools
Data visualization
Diagnostic tools
Event logs
IP filtering
Log analysis
Log collection
Log management
Log parsing
Log rotation
Monitoring
Network monitoring
Pattern detection and recognition
Performance metrics
Real-Time monitoring
Remediation management
Reporting/Analytics
Reporting & statistics
Search/Filter
Server logs
Threshold alerts
Troubleshooting
Visual analytics

Papertrail alternatives

Papertrail logo

Starting from

7

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

29

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

30

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Grafana logo

Starting from

19

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Papertrail pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • 48 Hours Search
  • 50 MB/Month
  • 7 Days Archive
  • Unlimited Systems
  • Unlimited Users

1 GB

7

Per month

Features included:

  • 1 GB/Month
  • 1 Week Search
  • 1 Year Archive
  • Automated Export for Reporting
  • Encrypted Logging
  • Intuitive Web-Based Log Viewer
  • Long-Term Archive (S3)
  • Powerful Command-Line Tools
  • REST API
  • Search Alerts
  • Team-Wide Groups & Searches
  • Unlimited Systems
  • Unlimited Users

2 GB

18

Per month

Features included:

  • 1 Week Search
  • 1 Year Archive
  • 2 GB/Month
  • Automated Export for Reporting
  • Encrypted Logging
  • Intuitive Web-Based Log Viewer
  • Long-Term Archive (S3)
  • Powerful Command-Line Tools
  • REST API
  • Search Alerts
  • Team-Wide Groups & Searches
  • Unlimited Systems
  • Unlimited Users

4 GB

35

Per month

Features included:

  • 1 Year Archive
  • 2 Week Search
  • 4 GB/Month
  • Automated Export for Reporting
  • Encrypted Logging
  • Intuitive Web-Based Log Viewer
  • Long-Term Archive (S3)
  • Powerful Command-Line Tools
  • REST API
  • Search Alerts
  • Team-Wide Groups & Searches
  • Unlimited Systems
  • Unlimited Users

8 GB

75

Per month

Features included:

  • 1 Year Archive
  • 2 Week Search
  • 8 GB/Month
  • Automated Export for Reporting
  • Encrypted Logging
  • Intuitive Web-Based Log Viewer
  • Long-Term Archive (S3)
  • Powerful Command-Line Tools
  • REST API
  • Search Alerts
  • Team-Wide Groups & Searches
  • Unlimited Systems
  • Unlimited Users

16 GB

150

Per month

Features included:

  • 16 GB/Month
  • 1 Year Archive
  • 2 Week Search
  • Automated Export for Reporting
  • Encrypted Logging
  • Intuitive Web-Based Log Viewer
  • Long-Term Archive (S3)
  • Powerful Command-Line Tools
  • REST API
  • Team-Wide Groups & Searches
  • Unlimited Systems
  • Unlimited Users

User opinions about Papertrail price and value

Value for money rating:

Papertrail integrations (7)

Integrations rated by users

We looked at 12 user reviews to identify which products are mentioned as Papertrail integrations and how users feel about them.

Integration rating: 5.0 (1)

Ho utilizzato tantissimo l'integrazione per eseguire deploy automatici quando il codice veniva aggiornato.

Verified reviewer profile picture

Samuele R.

CTO

Papertrail support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat
FAQs/Forum

Training options

Live Online
Documentation

Papertrail FAQs

Related categories