ProcurementExpress.com Reviews

Pros
Intuitive for procurement process flow Ease of use for the Teammembers and Approvers Support is always available using the instant messaging feature on the website

Cons
The linking of departments, budgets and approvers is not intuitive and can cause a lot of re-work Approval flow for a PO once automated, must go from the lowest approver and up Approval structure is linked to a budget and not linked to the department

Rating breakdown

Likelihood to recommend: 10/10

Pros
Functionality: easy to use, well designed, thoughtful workflows, robust functionality without being burdensome. ProcurementExpress.com not only understands the ins and outs of POs, but they also have created an information architecture that covers every base. UI/UX: Intuitive, clean design, modern look and one of the best UI designs I've seen. Speed of implementation - I literally spent a week from finding ProcurementExpress.com online to issuing our first PO. Set up was a breeze, ProcurementExpress.com was willing to help but I preferred to just plow through myself. Nifty import and export features are handy for mass updates or uploads. Support:I work in the software industry and ProcurementExpress.com has the best support I've ever seen. Chat is almost always available, reps are knowledgeable and I have yet to not get a resolution on my first contact. They do weekly releases, so if you need an enhancement, they are very responsive and timely on getting them in. I recommended it to our accounting firm to share with their other small biz clients, it was exactly what I needed for my client. In a nutshell, best in class design and exceptionally good customer support. It is the awesome customer support that makes it a no brainer choice.

Cons
Cons with the software are very few. I had a little trouble understanding how the Approval Limits worked, but that was probably my ignorance on the PO process. The ProcurementExpress.com rep called me during a chat question and clarified within 5 minutes. The user documentation is light, but because the support is so good - the don't need heavy how to documents or videos. I created my own training videos for my staff, it would have been cool if ProcurementExpress.com had a YouTube channel with training videos. Maybe that is to come...

Rating breakdown

Likelihood to recommend: 10/10

Pros
- Customization Options - particularly enjoy being able to make some fields optional vs mandatory -Searchable - going to the list of POs it is easy to search for a specific word that is contained in any given number of POs in virtually any field -Customer Service - during the implementation phase and beyond customer service responsiveness has been great (usually able to get a response within 24 hours from around the world)

Cons
-Customer Service (occasionally the time zone seemed like it caused confusion for when a support call might be scheduled given the international nature of the company)

Rating breakdown

Likelihood to recommend: 10/10

Pros
We're cutting POs daily for multiple jobs and it can get overwhelming. This software cuts the work in half. It tracks all POs neatly and the search feature makes finding old Purchase Orders a breeze.

Cons
There's really nothing that's bad about this software, but if I had to pick, I would choose the way you have to know the grand total of what the invoice is going to end up being. We rent equipment and we might have it quoted for 3 months, at $100 a month, bringing the total to $300. But if something comes up and we need to keep it for another month or two, that's $200 that's not being plugged in. It would be easier if there was an option the put the monthly invoice in there, and it keep reapplying itself until it's told otherwise.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I like that this software gives Department Heads the responsibility of keeping their budgets under control. The system does not allow for over spending as a PO cannot be written when there is no money left. The ability to give different levels of approval to certain members of staff is also great. It is great for the Accounting Team to have the comfort in knowing that when a bill is being paid, it has gone though the appropriate approval process.

Cons
- The inability to save a draft PO even when there are no funds available. - That the header doesn't stay visible on the page when you scroll down through the purchase order lists.

Rating breakdown

Likelihood to recommend: 10/10

Pros
ProcurementExpress.com is really easy to use, and not one of our people struggles with it. The best feature is that you can use it anywhere because it is web based, which suits us down to the ground as many of our team travel & work in remote locations. The customer support is excellent, so when we find we need a new feature the ProcurementExpress.com team usually sort us out very quickly.

Cons
Now that we have been using it a few years the data base has grown quite large and so we would like the reporting features to be enhanced, with more filters prior to data dump rather than sorting the spreadsheets afterwards.

Rating breakdown

Likelihood to recommend: 10/10

Pros
desktop and mobile use is a great thing for a busy office.

Cons
mobile version sluggish on some days.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Simple, not overly complex/bloated. Enables efficient tracking of expenditure and helps finance reconcile accounts.

Cons
Lack of charts/graphs Lack of customization of views (e.g. viewing custom fields when viewing lists of POs) Inability to re-allocate items to different budgets after approval/payment without unmarking the invoice as paid, canceling and revising It would also be nice to have budget groups - which would allow budget categories to be grouped together under an overarching 'master' budget. Per-line item allocations would also be good - we had to create custom fields for this. There are other small annoyances - e.g. files needing to be re-attached if an error is found when submitting a PO, but the above are the most prominent.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Good value for the money. We use it for purchasing control and approval. It is not as good at tracking "traveling salesperson" expenses but it works OK for that. It does do budget tracking and provides good tools for proposing a big ticket expense, gathering information, organizing discussions about options, and then recording what was bought, when it was paid for, when it was delivered, etc.

Cons
It doesn't have features like importing data from corporate credit card accounts that you might want for a big team of outbound traveling people turning in expense reports after the fact.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Easy to upload invoice, supports almost types of files, can download CSV file to analyse quickly, Stored data at one platform, can be accessible from anywhere, Good customer support.

Cons
It doesn't give option to put tax amount manually.

Rating breakdown

Likelihood to recommend: 8/10

Pros
It makes everything so organized and measurable. I absolutely LOVE Rubberstamp! I just trained another girl last week on how to use it.

Cons
I wish that I could print out reports because I do a LOT of the entries, but I'm not the Administrator. Sometimes I like to report how much I've spent on Publix and/or BJ's Wholesale Club, but I have to bug the Administrator when I want to do that. I've been with you all awhile. Any way that you can enable me to do that?

Rating breakdown

Likelihood to recommend: 10/10

Pros
Eliminates the need for paper. Great transparency. Easy to use.

Cons
Still some glitches that need to be fixed.

Rating breakdown

Likelihood to recommend: 7/10

Pros
It is very user friendly and intuitive. It also is well very well organised, allows for easy creation and submission of PO's and is overall a very good system. Additionally the support are very knowledgeable and helpful.

Cons
It is a very good system so essentially nit picking but sometimes the excel function does not export the transactions for me. That is probably due to errors on my end though.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Clean, user friendly and intuitive user face. Mobile for users and the administrator. Responsive customer service. Constant stream of improvements. Focused on improving the user experience.

Cons
None

Rating breakdown

Likelihood to recommend: 10/10

Pros
The following is the pros I have found in rubberstamp: - easy and fluid access - simple display - rich content - scalability - ubiquitous - customer care responsiveness

Cons
- the possibility of having duplications in the approval of POs. - you cannot change the payment process and details from your account. You need to contact admin - reporting schemes should be developed more

Rating breakdown

Likelihood to recommend: 9/10

Pros
Software is easy to use and has many functions that make working smart!

Cons
Sometimes the amount changes if you do not fill in the details in order ie don't fill in the amount before reason for PO

Rating breakdown

Likelihood to recommend: 10/10

Pros
I really like how everything is organized and how it makes getting approvals on purchase orders done a lot faster. It's done more efficient. Everything is there and if I need to look up an old order or cross reference the PO number, I can do find it in seconds. Saves so much time!

Cons
If I push enter after adding one item, it automatically sends the PO. That's very minor considering the amount of time this has saved me

Rating breakdown

Likelihood to recommend: 8/10

Pros
Procurement Express is easy to learn and use. You can easily keep track of company purchases. The customer service team is fantastic if you ever have to contact to them. They will solve your problem quickly and efficiently.

Cons
Nothing so far and I do use this program every single day. Every single function work as it should be

Rating breakdown

Likelihood to recommend: 10/10

Pros
It's user friendly and has all the necessary features for supporting finance department in a medium size organisation. Very transparent and effective. Great reporting features.

Cons
I can't think of anything that bothers me much.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I can vouch that I use Procurement Express on a daily basis. The ease of use and practicality make it a great tool for my work. I am please with the results that it has given me.

Cons
The reports that it generates could be a little easier if it requested what I was looking for before it created them.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I like that the we have made suggestions over the years, and the company has truly listened. They have been able to cater to the needs of the company.

Cons
Sometimes I wish I could use short cut keys instead of having to use the mouse all the time. It's minor, so not a big deal.

Rating breakdown

Likelihood to recommend: 9/10

Pros
This Software really helps in so many ways, You can send PO direct to Supplier's email, with Good notation (default or manual). Also It saves the Items code and Description for future orders, We can copy PO and repeat for Contract Orders which saves a lot of time. Online Chat Support- It is great that Support team is always Active and replies instantly. They are expert and solves problems very quickly, Especially "our rep" - He is very helpful all the time and provides detailed information regarding any issue and resolves faster. Thanks .....

Cons
Well, It sends out PO Copy to each approvers; My Suggestion is that if Purchasing Manager is approving then PO Copy should not go to other people who are related to those Department or Budget.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I LOVE that we can comment on the Purchase Orders to communicate, rather than emailing. It's way easier to locate conversations!

Cons
I dislike that you cannot alter a PO once it has been approved. Many times we have to estimate prices and when the invoice comes in we can't change the amounts (or the budgets!).

Rating breakdown

Likelihood to recommend: 8/10

Pros
Ease of use, "lightness", fast customer support

Cons
None so far

Rating breakdown

Likelihood to recommend: 9/10

Pros
Just haven't ran into many problems at all, pretty intuitive for sure. It took me one or two orders to get a good understanding of the package. Generally simple to use once accounts are setup, good cut and paste capability too from other packages.

Cons
Could use more feedback on what is going on behind the scenes. This would give more confidence that everything is working. I still seem to be guessing sometimes if the software is completing the process. My job requires me to have confidence the orders complete and off to the vender and vender then get paid.

Rating breakdown

Likelihood to recommend: 8/10