ProcurementExpress.com Reviews

Pros
Functionality: easy to use, well designed, thoughtful workflows, robust functionality without being burdensome. ProcurementExpress.com not only understands the ins and outs of POs, but they also have created an information architecture that covers every base. UI/UX: Intuitive, clean design, modern look and one of the best UI designs I've seen. Speed of implementation - I literally spent a week from finding ProcurementExpress.com online to issuing our first PO. Set up was a breeze, ProcurementExpress.com was willing to help but I preferred to just plow through myself. Nifty import and export features are handy for mass updates or uploads. Support:I work in the software industry and ProcurementExpress.com has the best support I've ever seen. Chat is almost always available, reps are knowledgeable and I have yet to not get a resolution on my first contact. They do weekly releases, so if you need an enhancement, they are very responsive and timely on getting them in. I recommended it to our accounting firm to share with their other small biz clients, it was exactly what I needed for my client. In a nutshell, best in class design and exceptionally good customer support. It is the awesome customer support that makes it a no brainer choice.

Cons
Cons with the software are very few. I had a little trouble understanding how the Approval Limits worked, but that was probably my ignorance on the PO process. The ProcurementExpress.com rep called me during a chat question and clarified within 5 minutes. The user documentation is light, but because the support is so good - the don't need heavy how to documents or videos. I created my own training videos for my staff, it would have been cool if ProcurementExpress.com had a YouTube channel with training videos. Maybe that is to come...

Rating breakdown

Likelihood to recommend: 10/10

Pros
- Customization Options - particularly enjoy being able to make some fields optional vs mandatory -Searchable - going to the list of POs it is easy to search for a specific word that is contained in any given number of POs in virtually any field -Customer Service - during the implementation phase and beyond customer service responsiveness has been great (usually able to get a response within 24 hours from around the world)

Cons
-Customer Service (occasionally the time zone seemed like it caused confusion for when a support call might be scheduled given the international nature of the company)

Rating breakdown

Likelihood to recommend: 10/10

Pros
ProcurementExpress.com is really easy to use, and not one of our people struggles with it. The best feature is that you can use it anywhere because it is web based, which suits us down to the ground as many of our team travel & work in remote locations. The customer support is excellent, so when we find we need a new feature the ProcurementExpress.com team usually sort us out very quickly.

Cons
Now that we have been using it a few years the data base has grown quite large and so we would like the reporting features to be enhanced, with more filters prior to data dump rather than sorting the spreadsheets afterwards.

Rating breakdown

Likelihood to recommend: 10/10

Pros
desktop and mobile use is a great thing for a busy office.

Cons
mobile version sluggish on some days.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I like that this software gives Department Heads the responsibility of keeping their budgets under control. The system does not allow for over spending as a PO cannot be written when there is no money left. The ability to give different levels of approval to certain members of staff is also great. It is great for the Accounting Team to have the comfort in knowing that when a bill is being paid, it has gone though the appropriate approval process.

Cons
- The inability to save a draft PO even when there are no funds available. - That the header doesn't stay visible on the page when you scroll down through the purchase order lists.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Simple, not overly complex/bloated. Enables efficient tracking of expenditure and helps finance reconcile accounts.

Cons
Lack of charts/graphs Lack of customization of views (e.g. viewing custom fields when viewing lists of POs) Inability to re-allocate items to different budgets after approval/payment without unmarking the invoice as paid, canceling and revising It would also be nice to have budget groups - which would allow budget categories to be grouped together under an overarching 'master' budget. Per-line item allocations would also be good - we had to create custom fields for this. There are other small annoyances - e.g. files needing to be re-attached if an error is found when submitting a PO, but the above are the most prominent.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Good value for the money. We use it for purchasing control and approval. It is not as good at tracking "traveling salesperson" expenses but it works OK for that. It does do budget tracking and provides good tools for proposing a big ticket expense, gathering information, organizing discussions about options, and then recording what was bought, when it was paid for, when it was delivered, etc.

Cons
It doesn't have features like importing data from corporate credit card accounts that you might want for a big team of outbound traveling people turning in expense reports after the fact.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It makes everything so organized and measurable. I absolutely LOVE Rubberstamp! I just trained another girl last week on how to use it.

Cons
I wish that I could print out reports because I do a LOT of the entries, but I'm not the Administrator. Sometimes I like to report how much I've spent on Publix and/or BJ's Wholesale Club, but I have to bug the Administrator when I want to do that. I've been with you all awhile. Any way that you can enable me to do that?

Rating breakdown

Likelihood to recommend: 10/10

Pros
Eliminates the need for paper. Great transparency. Easy to use.

Cons
Still some glitches that need to be fixed.

Rating breakdown

Likelihood to recommend: 7/10

Pros
Clean, user friendly and intuitive user face. Mobile for users and the administrator. Responsive customer service. Constant stream of improvements. Focused on improving the user experience.

Cons
None

Rating breakdown

Likelihood to recommend: 10/10

Pros
The following is the pros I have found in rubberstamp: - easy and fluid access - simple display - rich content - scalability - ubiquitous - customer care responsiveness

Cons
- the possibility of having duplications in the approval of POs. - you cannot change the payment process and details from your account. You need to contact admin - reporting schemes should be developed more

Rating breakdown

Likelihood to recommend: 9/10

Pros
I like that the we have made suggestions over the years, and the company has truly listened. They have been able to cater to the needs of the company.

Cons
Sometimes I wish I could use short cut keys instead of having to use the mouse all the time. It's minor, so not a big deal.

Rating breakdown

Likelihood to recommend: 9/10

Pros
I LOVE that we can comment on the Purchase Orders to communicate, rather than emailing. It's way easier to locate conversations!

Cons
I dislike that you cannot alter a PO once it has been approved. Many times we have to estimate prices and when the invoice comes in we can't change the amounts (or the budgets!).

Rating breakdown

Likelihood to recommend: 8/10

Pros
Ease of use, "lightness", fast customer support

Cons
None so far

Rating breakdown

Likelihood to recommend: 9/10

Pros
This will eliminate the confuse and easy to find out who haven't seen the purchase order and who already approve it. Easy to find out.

Cons
None

Rating breakdown

Likelihood to recommend: 10/10

Pros
Just haven't ran into many problems at all, pretty intuitive for sure. It took me one or two orders to get a good understanding of the package. Generally simple to use once accounts are setup, good cut and paste capability too from other packages.

Cons
Could use more feedback on what is going on behind the scenes. This would give more confidence that everything is working. I still seem to be guessing sometimes if the software is completing the process. My job requires me to have confidence the orders complete and off to the vender and vender then get paid.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Clean, user friendly and intuitive user face. Mobile for users and the administrator. Responsive customer service. Constant stream of improvements. Focused on improving the user experience.

Cons
None

Rating breakdown

Likelihood to recommend: 10/10

Pros
Internet based. Anyone can access anywhere and anytime. Budget system availability on each line item hence when sending something for approval, can see variance

Cons
Line items are created in a specific directory. If line item does not exist whilst creating the PO, there is no shortcut to create the account

Rating breakdown

Likelihood to recommend: 10/10

Pros
It is easy to use, doesn't take much time in uploading files, Its a secured platform , It is very useful for storing invoices, Gives proper notifications to all stakeholders, can download the data in CSV format and do the analysis, Accounting process made easier, importantly it defines a process where it allows to create Purchase order and then it goes to respective approvers for approval and then Delivery status then payment status. And one can access this from anywhere by login in the software after filling up login ID and Password.Over all is good Software.

Cons
Not such as CONs, but yes want to suggest if this software can also provide us the payment notification to internal team, such as, there should be an option where one can enter the due date of Payment, and it should give automatic reminder or notification for payments. It will smooth the payment process. This is the only thing is missing in ProcurementExpress.com.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Very easy to log in and get right to entering invoices. Easy to find app where ever I'm looking for it.

Cons
Wish it was a little easier to look up an old PO#. I would like for the system to save all work entered.

Rating breakdown

Likelihood to recommend: 10/10

Pros
That I can run reports off everything I've created. Allowing me to check if it's been done yet or not.

Cons
That I cant run a report of everything that was created for the job#. It would help tremendously if that was possible.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The control of expenses for all our departments. System block if to much money spent. Good reporting system. I really appreciate this program. Make our life easier in the accounting department specially for me the business manager.

Cons
not much..... I little bit complicate to put the program on going, when a new accounting year start. Up to today my colleague Srtacey still working on it, to make everything working for all users.

Rating breakdown

Likelihood to recommend: 9/10

Pros
access online and mobile phone keeps tracks of your Purchase Orders sorting by vendor capture expenses per annual

Cons
cant hashtag other people within the company to review. need to add an @person archive year end search by product or services keyword search is limited

Rating breakdown

Likelihood to recommend: 10/10

Pros
Once you have set up all your suppliers/products etc, it is super easy to raise a purchase order which is allocated to a budget. The templates are editable so you can get your company branding on there. It is very easy to use, not over complicated. We needed a simple solution for our on-site employees, and it is working well!

Cons
Could have better integrations with other accounts packages, to press you can export in Xero bur little else. I understand the guys at ProcurementExpress.com are looking into this as a future development.

Rating breakdown

Likelihood to recommend: 9/10

Pros
- Ease of use (if I can use it anyone can) - Easy upload feature - Status report on the dashboard - Allows multilevel of access (makes sure I can get the people I need to approve the things I need fast!)

Cons
My one qualm would be that I cannot request access to specific budget, I have to contact the administrator for access. If I could ask the budget owner directly and in a click it would save even more time.

Rating breakdown

Likelihood to recommend: 9/10