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Rate My Service
5
52
4
6
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
In-Signature Surveys. Customer Feedback & Reviews solution.
Table of Contents
Rate My Service - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: November 2025
Rate My Service overview
What is Rate My Service?
RateMyService is a Customer Feedback solution that helps businesses, in 3-minutes, insert a Survey in their staffs Email Signature.
The In-Signature Customer Satisfaction (CSAT) Survey potentially allows customers to rate their experience after every email reply.
This Rating Solution lets support/sales teams create a highly customizable Survey that measures Customer Satisfaction & Customer Loyalty.
The Emoji Survey tool gives Real-Time Feedback, which means having the chance to turn conversations around if/when things go south, increasing customer success rates, & leading to improved customer retention.
Main features include:
- Highly customizable survey
- Quickly add users with G-Suite & Office 365 integrations or by using CSV
- Email notifications for completed customer surveys
- Easy to read reporting/dashboard
- Works with standard or HTML email signatures.
Rate My Service’s user interface
Rate My Service pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.9
Features
4.8
Ease of use
4.9
Customer support
4.8
Reviews sentiment
What do users say about Rate My Service?
One of the things I love about "Rate My Service" is that it collects customer feedback from every email.
Select to learn more
Who uses Rate My Service?
Based on 59 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Rate My Service's key features
Most critical features, based on insights from Rate My Service users:
All Rate My Service features
Features rating:
Rate My Service alternatives
Rate My Service
Starting from
9
Per month
HelpDesk
Starting from
29
/user
Per month
SurveyMonkey
Starting from
30
/user
Per month
Zendesk Suite
Starting from
39
/user
Per month
Rate My Service pricing
Value for money rating:
Starting from
9
Per month
Flat Rate
User opinions about Rate My Service price and value
Value for money rating:
To see what individual users think of Rate My Service's price and value, check out the review snippets below.
Syed H.
Founder
Calvin S.
Researcher
Rate My Service integrations (3)
Integrations rated by users
We looked at 59 user reviews to identify which products are mentioned as Rate My Service integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“Document Storage through Google Workspace is critical to our business.”
Katie E.
Director of Operations
Integration rating: 5.0 (1)
“We have just built a new Wordpress website and will be launching this week, so seamless flow between the new website and chat is necessary.”
Melissa H.
Director of Marketing
Rate My Service support options
Typical customers
Platforms supported
Support options
Training options
