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Utilmate Logo

Comprehensive utility billing solution

Table of Contents

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Utilmate - 2026 Pricing, Features, Reviews & Alternatives

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Utilmate overview

What is Utilmate?

Utilmate is a comprehensive utility billing solution that helps businesses streamline their invoicing and customer communication processes. It offers an all-in-one system for utility companies that serve multi-tenanted homes and businesses. The platform allows users to easily set up and manage billing operations, reducing time to market and improving efficiency.

With features such as automated collections, seamless integrations with partner systems, a user-friendly CRM, a customer portal, and reporting capabilities, provides a flexible and scalable end-to-end billing solution. Additional time-saving features include custom invoices and statements, automation of collection paths, mobile meter reading, and maintenance functions. With Utilmate's cloud-based platform, users can connect and access their billing system anytime, anywhere. The solution is designed to be user-friendly, with all customer contact, accounts receivable, credit control, site meter, and usage information in one place.

Starting price

0.6usage based /
per month

Alternatives

with better value for money

Utilmate’s user interface

Ease of use rating:

Utilmate reviews

Overall rating

4.5

/5

4

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.5/10
Rating distribution

5

4

3

2

1

2

2

0

0

0

Utilmate's key features

Most critical features, based on insights from Utilmate users:

Billing & invoicing
Metered billing
Customer management
Activity dashboard
Penalty/Cut-Off processing
Work order management

All Utilmate features

Features rating:

Third-Party integrations
Contact database
Reporting & statistics
Customizable templates
Payment collection
Online payments
User management
Usage tracking/analytics
Transaction history
Self service portal
Refund management
Recurring/Subscription billing
Rate management
Printing services integration
Payment reminders
Payment processing
Non-Metered billing
Mobile access
Meter data management
Historical reporting
For water
For natural gas
For electricity
Electronic payments
Customizable invoices
CRM
Commenting/Notes
Billing rate management
Automatic backup
ACH payment processing

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Utilmate pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

STARTER

0.6

Per month

Features included:

  • Migrate up to 100 accounts
  • Basic invoicing
  • Reporting
  • Interfaces

PRO

1.1

Per month

Features included:

  • Migrate up to 1,000 accounts
  • Basic Invoicing
  • Reporting
  • Interfaces
  • Partner add-ons
  • Welcome notices
  • Reminder emails, SMS** and notices
  • Customer portal
  • Modules

PREMIUM

1.1

Per month

Features included:

  • Migrate up to 1,000 accounts
  • Complex invoicing
  • Reporting
  • Interfaces
  • Partner add-ons
  • Welcome notices
  • Reminder emails, SMS** and notices
  • Customer portal
  • Payment plans & hardship
  • Direct debit
  • Billing exceptions
  • Modules
  • Work orders

User opinions about Utilmate price and value

Value for money rating:

Utilmate integrations (4)

Utilmate support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Knowledge Base
Phone Support

Training options

In Person
Webinars
Live Online
Documentation
Videos

Utilmate FAQs

Q. What type of pricing plans does Utilmate offer?

Utilmate has the following pricing plans:
Starting from: $0.60/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Utilmate?

Utilmate has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Utilmate support?

Utilmate supports the following languages:
English


Q. Does Utilmate offer an API?

Yes, Utilmate has an API available for use.


Q. What other apps does Utilmate integrate with?

Utilmate integrates with the following applications:
Stripe, GoCardless, Xero, Zendesk Suite


Q. What level of support does Utilmate offer?

Utilmate offers the following support options:
Chat, Email/Help Desk, Knowledge Base, Phone Support

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