GoCardless Pricing, Features, Reviews & Comparison of Alternatives

GoCardless

UK's leading online direct debit provider

4.07/5 (15 reviews)

GoCardless overview

GoCardless is bringing Direct Debit into the digital age, building the best system for taking recurring payments. We enable organisations to take recurring payments however and whenever they want to.

We process billions of pounds worth of transactions a year for more than 30,000 organisations: from accountancy firms, gyms, membership organisations, tech start-ups and global subscription businesses. With clients ranging from small businesses to household names such as Box, TripAdvisor, Virgin and the Guardian, GoCardless brings together a range of Direct Debit schemes across the UK and Europe.

We offer key partnerships and effortless integrations with world leading accountancy, membership and subscription software, such as, Xero, Quickbooks, Sage, Zuora, Teamup and Online Scout Manager.

All of this combined helps you get paid on time, every time.
www.gocardless.com

Pricing

Starting from
£0.01/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

Europe, Germany, United Kingdom

Supported languages

English, Dutch, French, German, Portuguese, Spanish
GoCardless screenshot: Partner IntegrationsGoCardless screenshot: Customer Stories

GoCardless reviews

Value for money
Features
Ease of use
Customer support
  4.2
  3.8
  3.9
  3.4
John Jones

Go Cardless has given my business the tools to be able to exceed customer retention.

Used daily for 1-2 years
Reviewed 2017-09-18
Review Source: Capterra

With passing a substantial amount of money through the Go Cardless system, I find the interest fee is barely noticeable in the overall scheme. I've saved countless man hours in using the system by no longer chasing customers for regular payments and leaving it to Go Cardless to manage that for me. My customers are a lot happier too as they know each payment is taken securely If integrated with the correct Accounting Software, you can also use the same authorization from the customer to take one-off payments meaning that customers with an active authorization don't have to worry about carrying a card or cash, I just hit take payment. Customer-managed payments have never been this easy at such a competitive rate!

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Anonymous

THINK VERY CAREFULLY BEFORE YOU USE THIS COMPANY.

Used daily for 2+ years
Reviewed 2019-03-15
Review Source: GetApp

It recently came to our attention that GoCardless had implemented something on their customer sign-up forms for customers to state that their bank account required multiple signatories. Hundreds of our customers had either mistakenly chosen this option or they had become aware of a loophole with the GoCardless payment system. It transpired that selecting the 'multiple signatory option' meant GoCardless were supposed to request additional information from customers prior to being able to collect payments. However, in our case, GoCardless incorrectly informed us that they were able to take payments even though the customers had not completed the additional process required by GoCardless. Consequently GoCardless kept informing us that payments had been collected when this was not the case. Hundreds of our customers were able to enjoy using our service without paying us anything due to the GoCardless error. The issue caused us a loss of over £22,0000. We brought the flaw to the attention of GoCardless who admitted the issue but have refused to compensate us or apologise for this serious error.

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Alexander Hedges

Great payment processing with low fees

Used daily for 2+ years
Reviewed 2017-07-12
Review Source: Capterra

Cheaper payment processing.

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Anonymous

GoCardless is a good payment system for direct debits.

Used daily for 6-12 months
Reviewed 2019-04-02
Review Source: Capterra

My overall experience with GoCardless has been very good, once you setup your payments and know what you're doing, you can pretty much leave it and it will do most of the work for you.

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Roi Larrett

Go Cardless

Used daily for 2+ years
Reviewed 2019-04-22
Review Source: Capterra

simple and beneficial to the business

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GoCardless pricing

Starting from
£0.01/month
Pricing options
Free
Subscription
View Pricing Plans

Standard: 1% transaction fees, capped at £2 (even if the transaction value is over £200)

Pro: £200 per month, plus £0.01 - £0.60 per transaction

GoCardless features

API
Automatic Notifications
Customizable Branding
Electronic Payments
Search Functionality

Access Control (53 other apps)
Activity Dashboard (74 other apps)
Content Management (78 other apps)
Custom Forms (63 other apps)
Customizable Templates (97 other apps)
Data Import/Export (70 other apps)
Discount Management (51 other apps)
Drag & Drop Interface (78 other apps)
Product Catalog (69 other apps)
Reporting & Statistics (67 other apps)
SSL Security (53 other apps)
Social Media Integration (50 other apps)
Third Party Integration (114 other apps)
eCommerce Integration (52 other apps)
eCommerce Management (67 other apps)

Additional information for GoCardless

Key features of GoCardless

  • Automated payment collection
  • Online payment forms
  • Payment plans & subscriptions
  • Customizable payment dates & frequencies
  • One-off payments
  • Online dashboard
  • Email notifications
  • Payment status tracking
  • User access controls
  • Permissions management
  • Accounting software integrations
  • Real-time alerts
  • Automatic failed & cancelled payment notifications
  • Partial & full refund processing
  • Searching & filtering
  • Bacs Direct Debit
  • SEPA Direct Debit
  • Swedish Autogiro
  • Website integration
  • Customizable branding
  • Payment histories
  • API access
View All Features

Benefits

Your brand in front of your customers: Fully whitelabelled for complete brand authenticity with GoCardless Pro.
Transform your customer experience: Allow customers to pay on the date and time that suits them.
Collect payments across Europe: Process Direct Debit payments for Bacs, SEPA and Autogiro through a single integration.
Low, transparent fees: No set up or hidden fees, bond requirements, or minimum term.
Reduce admin: Manage customers and payments online.
Simple setup and migration: It's quick and easy to move existing customers to GoCardless.
Increase customer satisfaction: Users prefer Direct Debit as a hassle-free way to pay.