WHMCS Pricing, Features, Reviews & Comparison of Alternatives

WHMCS

Web hosting automation platform

4.2/5 (46 reviews)

WHMCS overview

WHMCS is a web hosting billing and automation platform that primarily caters to hosting service providers. It can be customized to suit the billing requirements of other businesses as well.

It enables businesses to generate custom invoices and provides billing features such as new invoice notifications, payment reminder notices and integrated payment gateways such as Paypal, Sage Pay and Quantum Gateway. The system automates various processes such as the setting up of services on receipt of payment, suspension of account for non-payment, password changes and welcome emails.

Products can be set up for Hosting, VPS, Servers, Cloud and SSL. It also integrates domain management which allows clients to manage domain purchases from within WHMCS. Other domain related functionalities include automatic registration, availability checking, WHOIS information, domain locking and syncing. Reporting and statistics modules track payment, income and ticket ratings. The application enables customization of invoicing, client area and order form to suit business needs.
www.whmcs.com

Pricing

Starting from
$15.95/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, United Kingdom

Supported languages

English
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WHMCS reviews

Value for money
Features
Ease of use
Customer support
  4.1
  4.2
  3.9
  3.9
Lucian Mihailescu

WHMCS - Best invoicing and support software for your hosting business

Used daily for 2+ years
Reviewed 2018-11-15
Review Source: Capterra

I use WHMCS for 7+ years now. It makes my invoicing very easy, I can keep up with customers and their billing without spending too much time. The invoice reminders and automatic updates makes my work easier. I am able to add billing items quick, as I finish my work on a project. I can add a billing item to the user next invoice or bill it right away. I mostly use the invoicing features and reports. I may use the support ticket system later on. I am very happy with WHMCS, it saves me time and help me collect payments in a timely manner.WHMCS offers a variety of features, as billing & invoicing, large number of integrated payment methods, customer support ticket system, integration with CPanel, selling domains and hosting packages to your customers and much more. I like the automatic recurring invoicing the most, including automatic reminder before and after a missed due date. I like the customer ability to pay online, by clicking the link in the invoice email and going to the payment page. It has many useful reports, for specific periods, type of customers, taxed or not and more. I also like that they always improve the software to work with the current version of PHP/MySQL. It is an essential software for my business.

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Amber Layton

Good Customer Management & Hosting Billing Solution

Used daily for 2+ years
Reviewed 2018-07-16
Review Source: Capterra

The main benefit is automation. With a growing company, the small, important tasks can take up your entire day. It's important to trust a reputable software with those tasks so you can focus on your customers.WHMCS has come a long way in a short amount of time. They seem receptive to user input, which is always a plus for me. Ultimately, it's a well-rounded solution for managing your web hosting business's customers and billing. There are many add-in options by WHMCS as well as third-party developers to help you achieve just about any task, automation, or feature that you may require. The fact that third-party developers are welcome to develop for this software is important to me. I've often hired out to have an add-on module created to my specifications. The support forums are a fantastic resource as well. There are quite a few people who generously offer their time to help each other.

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Jimmi Ng`ang`a

Very efficient, easy to use, easy accounting and great support. Perfect for domains and hosting.

Used daily for 1-2 years
Reviewed 2018-04-04
Review Source: Capterra

1. Great GUI. Simple enough to make sure the user has an easy time accessing the many features easily. 2. Great automation options that let the system do most of the 'leg work' and the user's role is limited to only monitoring and so allowing for more time for them to concentrate on marketing of the features. 3. Has adequate security features to allow for secure transactions between the clients and the system with minimal or no exploitation gaps 4. Great notification systems to allow for an automated and easy communication to clients.Its wide variety of features that allow for many add-ons to the system depending on the users needs. The automation (once setup perfectly) allows users to control and maintain countless products and services easily and efficiently as all the details on specifics are easily accessible from the administrative user accounts. Very efficient accounting features i.e. invoice generation, email setup and SMS feature just to mention a few that once configured with the proper cron jobs allow for easy and professional host-to-client communication. The encryption by IONCUBE ensures very good security on the important files thus thoroughly reducing insecurity issues such as hacking.

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Martin Elliott

Together with WHM, WHMCS provides a total hosting and billing automated solution

Used daily for 2+ years
Reviewed 2018-09-11
Review Source: Capterra

WHMCS (along with WHM) completely automates the ordering, account setup and hosting services of several of my clients, leaving them free to respond to support requests and develop new products. The overall cost of ownership has been low, and the features it provides have paid for themselves several times over.WHMCS is very full featured and reliable system, offering just about all the tools you need to provide hosting services to customers. It can work in tandem with a server running WHM to automate the entire processs, allowing you to focus on developing new products and services. There are a multitude of third-party modules available, offering just about any features you may require (such as CRM capabilities, or specific payment gateways). WHMCS is reliable, and my clients make use of it every day for taking orders, managing products, and responding to support tickets.

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Anonymous

It's fine for starting businesses

Used daily for 2+ years
Reviewed 2017-12-21
Review Source: Capterra

Back in 2014, as I was looking for a CRM platform that could handle hosting customers, WHMCS was the way to go. As my company grew, it was time to invest in add-ons, like integrating Zendesk, Freshdesk and Google Suite reseller portal with our system. ModulesGarden provided us the necessary functionality, but as their policy changed to SaaS, our annual costs raised by over 600%. Without doubt, WHMCS is a great platform. But without the necessary functionality, larger companies will have to invest.

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WHMCS pricing

Starting from
$15.95/month
Pricing options
Subscription
View Pricing Plans

$15.95/month (With Branding)
$18.95/month (Up to 250 Clients)
$24.95/month (Up to 1000 Clients)
$39.95/month (Unlimited Clients)

WHMCS features

API
Automatic Reminders
Billing & Invoicing
Customizable Reporting

Accounting Integration (125 other apps)
Accounting Management (122 other apps)
Activity Dashboard (124 other apps)
Automatic Notifications (111 other apps)
Compliance Management (87 other apps)
Data Import/Export (106 other apps)
Electronic Payments (114 other apps)
Expense Tracking (122 other apps)
Financial Analysis (85 other apps)
Invoice Management (174 other apps)
Invoice Processing (103 other apps)
Multi-Currency (106 other apps)
Real Time Data (109 other apps)
Receiving (94 other apps)
Reporting & Statistics (137 other apps)
Third Party Integration (115 other apps)

Additional information for WHMCS

Key features of WHMCS

  • Automatic reminders
  • Customizable branding
  • Customizable functionality
  • Customizable reporting
  • Customizable templates
  • Email notifications
  • Mobile access
  • Mobile integration
  • Multiple billing rates
  • Progress reports
  • Recurring billing
  • Reporting
  • Sales reporting
  • Social media integration
  • Summary reports
  • Group billing
  • Mobile alerts
  • Billing & Invoicing
  • Automated Billing
  • Customizable fields
View All Features

Benefits

WHMCS provides customizable invoices supporting recurring billing and multiple currencies.
Products can be set up for Hosting, VPS Servers, Cloud and SSL.
The platform allows integration with social media platforms such as Facebook and Twitter to allow users to comment on the service.
WHMCS automatically sets up services as soon as the payment is made.
The platform tracks all the payments, forecasts income and generates reports for analyzing orders, income and ticket ratings.