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WHMCS

Web hosting automation platform

Last updated: August 2024

Table of Contents

WHMCS - 2025 Pricing, Features, Reviews & Alternatives

What is WHMCS?

WHMCS is a web hosting billing and automation platform that primarily caters to hosting service providers. It can be customized to suit the billing requirements of other businesses as well.

It enables businesses to generate custom invoices and provides billing features such as new invoice notifications, payment reminder notices and integrated payment gateways such as Paypal, Sage Pay and Quantum Gateway. The system automates various processes such as the setting up of services on receipt of payment, suspension of account for non-payment, password changes and welcome emails.

Products can be set up for Hosting, VPS, Servers, Cloud and SSL. It also integrates domain management which allows clients to manage domain purchases from within WHMCS. Other domain related functionalities include automatic registration, availability checking, WHOIS information, domain locking and syncing. Reporting and statistics modules track payment, income and ticket ratings. The application enables customization of invoicing, client area and order form to suit business needs.

Benefits of using WHMCS

WHMCS provides customizable invoices supporting recurring billing and multiple currencies.
Products can be set up for Hosting, VPS Servers, Cloud and SSL.
The platform allows integration with social media platforms such as Facebook and Twitter to allow users to comment on the service.
WHMCS automatically sets up services as soon as the payment is made.
The platform tracks all the payments, forecasts income and generates reports for analyzing orders, income and ticket ratings.

Starting from

18.95

Per month

Alternatives with better value for money

WHMCS's key features

Most critical features, based on insights from WHMCS users:

Online Invoicing

4.5

(28)

Online Payments

4.4

(23)

Payment Processing

4.5

(24)

Invoice History

4.4

(22)

Customizable Invoices

3.9

(20)

Billing Portal

4.6

(22)

All WHMCS features

Features rating:

4.2

(112)

Invoice Creation

4.6

(11)

Contact Database

4.3

(18)

Customizable Branding

3.3

(4)

Multi-Currency

4.1

(9)

API

4.5

(2)

Customizable Reports

3.5

(6)

Alerts/Notifications

4.0

(2)

Customizable Templates

4.3

(3)

Project Billing

4.0

(1)

Recurring/Subscription Billing

(0)

Reminders

4.0

(2)

WHMCS alternatives

WHMCS

4.1

(112)

Starting from

18.95

Per month

Free trial

Free version

Ease of Use

3.9

Features

4.2

Value for Money

4.0

Customer Support

3.7

QuickBooks Enterprise

4.5

(20.7K)

visit website

Starting from

1922

Per year

Free trial

Free version

Ease of Use

4.3

Features

4.4

Value for Money

4.3

Customer Support

4.2

NetSuite

4.2

(1.6K)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.9

Features

4.2

Value for Money

3.8

Customer Support

3.8

Stripe Billing

4.7

(158)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.5

Features

4.6

Value for Money

4.5

Customer Support

4.6

WHMCS pricing

Starting from

18.95

Per month

Flat Rate

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

User opinions about WHMCS price and value

Value for money rating:

4.0

Of 22 reviews that provide robust commentary on WHMCS's price and value, 27% mention it in a positive light.

Some reviewers appreciate WHMCS for its reasonable pricing and comprehensive functionality, which they feel minimizes costs for additional services. They find that the overall cost of ownership is low, with features that pay for themselves over time. However, many users report that WHMCS is expensive, especially for startups and businesses with a large number of clients. They indicate that the pricing model, which is based on the number of users, can make it costly. Some users also mention that support and updates are additional expenses, and there is no free trial available, only a money-back guarantee.

Check .

To see what individual users think of WHMCS's cost and value, check out the review excerpts below.

WHMCS is the solid service/product in the hosting business due to its functionality and the reasonable pricing.

Giorgi Gogitidze

It is extremely expensive and does not work with certain php versions on servers like it does not support fully PHP version 8.0 and yet some website functionalities may require it, getting support is paid for

Phionah Kyeru

Assitant account

They are great infact they are best in what they do but they ignored their user and set the new pricing thats heartbreaking for startups and ISP who don't earn that much to pay that much to WHMCS its the only thing i hate about them.

Ankit yadav

Founder

WHMCS integrations (58)

Integrations rated by users

We looked through 112 user reviews, to identify which products are mentioned as WHMCS integrations, and what is the users perception.

Stripe

Integration rating: 5.0 (3)

“Stripe is one of the payment gateways used, and WHMCS seamlessly connect with it for all billing. It's a pleasure to use WHMCS fro this as both billing and refunds are easily coordinated through the Stripe gateway.”

Roger Wheatley

Niche Growth Facilitator

cPanel & WHM

Integration rating: 5.0 (3)

“WHMCS is the billing / invoice / payment-hook for WHM. By integrating them, they are stronger (less admin heavy) products.”

John McHugh

Director

SugarCRM

Integration rating: 5.0 (1)

“User and contact information is traded between whmcs and sugar crm to keep the marketing efforts in sync with current user activity.”

Tim kk

QuickBooks Desktop

Integration rating: 5.0 (1)

“Management reports are able to be easily created in quickbooks based on the information captured in whmcs.”

Tim kk

PayPal

Integration rating: 5.0 (3)

Cloudflare

Integration rating: 4.0 (1)

FraudLabs Pro

Integration rating: 5.0 (1)

Microsoft Azure

Integration rating: 5.0 (1)

QuickBooks Online

Integration rating: 4.0 (1)

Weebly

Integration rating: 4.0 (1)

CentOS Linux

Integration rating: 4.0 (1)

Paystack

Integration rating: 5.0 (1)

GoCardless

Integration rating: 5.0 (1)

Slack

Integration rating: 5.0 (1)

WHMCS support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Chat

Email/Help Desk

24/7 (Live rep)

FAQs/Forum

Knowledge Base

Training options

Webinars

Documentation

WHMCS reviews

Overall rating

4.1

112

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.67/10

Rating distribution

Pros

The support forums are a fantastic resource as well. There are quite a few people who generously offer their time to help each other.

Amber L.

Founder / CEO

It is great that you can resell tons of different servers all from one WHMCS platform, although they definitely do have their favourites.

Dave W.

Chief Geek, Decider of Things

It's also very dependable, with great features and addons. The support team is also quick and has been a big help whenever i needed it.

Savya S.

Server Administrator

Cons

Incredibly poor custoner service, terrible response time, difficult support instructions, slow communications, limited assistance with growth needs.

Robert R.

owner

It is a real challenge to deal with WHMCS on everything. It is also hard to trust such a morally bankrupt company.

Verified reviewer

Anonymity request

Very bad customer support - 13 days wasted - 2 months management team don't reply.

Anand M.

Director

Read all reviews

WHMCS FAQs

Q. What type of pricing plans does WHMCS offer?

WHMCS has the following pricing plans:
Starting from: $18.95/month
Pricing model: Subscription

These products have better value for money

Q. Who are the typical users of WHMCS?

WHMCS has the following typical customers:
Mid Size Business, Small Business

Q. What languages does WHMCS support?

WHMCS supports the following languages:
English

Q. Does WHMCS offer an API?

Yes, WHMCS has an API available for use.

Q. What level of support does WHMCS offer?

WHMCS offers the following support options:
Chat, Email/Help Desk, 24/7 (Live rep), FAQs/Forum, Knowledge Base

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Related categories

Billing and Invoicing