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Zoho Commerce

The complete ecommerce platform

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Zoho Commerce - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

Zoho Commerce overview

Based on 59 verified user reviews

What is Zoho Commerce?

By industry, Zoho Commerce reviewers are most commonly professionals in retail (17%). The most frequent use case cited by reviewers is eCommerce (62%).

What are the most popular integrations for Zoho Commerce?

The Zoho Commerce integration most frequently cited by reviewers is Zoho Inventory, an inventory management product rated 4.1 out of 5 for its integration with Zoho Commerce.

Starting price

15flat rate /
per month

view pricing plans

try for free

Pros & Cons

Features

Website Creation

Integrations

Order and Payment Management

Zoho Commerce’s user interface

Ease of use rating:

4.3

(59)

Zoho Commerce pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

3-4(27)

5(32)

What do users say about Zoho Commerce?

By industry, Zoho Commerce reviewers are most commonly professionals in retail (17%). The most frequent use case cited by reviewers is eCommerce (62%).

Select to learn more

Who uses Zoho Commerce?

Based on 59 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Retail

Apparel & Fashion

Electrical/Electronic Manufacturing

Food & Beverages

Others

Use cases

eCommerce

Multi-Channel eCommerce

Website Builder

Zoho Commerce's key features

Most critical features, based on insights from Zoho Commerce users:

SEO management

5.0

(2)

Inventory tracking

4.5

(8)

Multi-Channel marketing

4.3

(7)

Catalog management

4.2

(25)

All Zoho Commerce features

Features rating:

3.9

(59)

Abandoned cart saver

(0)

Access controls/permissions

(0)

Accounting integration

4.3

(4)

Activity dashboard

3.0

(1)

Alerts/Notifications

(0)

API

(0)

Campaign management

(0)

Catalog creation

(0)

Catalog management

4.2

(25)

Categorization/Grouping

(0)

Channel management

(0)

Content library

(0)

Content management

4.5

(2)

Credit card processing

5.0

(1)

CRM

4.3

(3)

Cross selling functionality

(0)

Custom domains

(0)

Customer accounts

(0)

Customer database

(0)

Customer management

(0)

Customizable branding

(0)

Customizable fields

(0)

Customizable templates

(0)

Customization

(0)

Data import/export

4.3

(3)

Data security

4.6

(27)

Data storage management

(0)

Data synchronization

4.4

(5)

Design management

(0)

Discount management

(0)

Document management

(0)

Document storage

(0)

Drag & drop

(0)

eCommerce management

4.1

(9)

Electronic payments

4.8

(5)

Email marketing

(0)

For small businesses

5.0

(1)

Generative ai

(0)

Image library

(0)

Inventory management

4.3

(27)

Inventory replenishment

(0)

Inventory tracking

4.5

(8)

Invoice management

(0)

Item management

(0)

Kitting

(0)

Landing pages/web forms

(0)

Layout & design

(0)

Loyalty program

(0)

Marketplace integration

(0)

Media library

(0)

Mobile access

4.1

(26)

Mobile Commerce

(0)

Multi-Channel management

(0)

Multi-Channel marketing

4.3

(7)

Multi-Currency

4.5

(2)

Multi-Location

4.0

(2)

Multi-Store

5.0

(1)

Online catalog

(0)

Online store builder

(0)

Order management

4.5

(27)

Order processing

(0)

Order tracking

4.3

(3)

Payment options

(0)

Point of sale (pos)

(0)

Point of sale (pos) integration

(0)

Pre-built templates

(0)

Pricing management

(0)

Product catalog

(0)

Product configurator

(0)

Product data management

3.0

(2)

Promotions management

4.5

(2)

Purchase order management

4.6

(7)

Real-Time data

4.7

(3)

Real time editing

(0)

Real-Time updates

(0)

Reporting/Analytics

(0)

Reporting & statistics

4.0

(1)

Retail inventory management

3.0

(1)

Returns management

3.5

(4)

Reviews management

5.0

(1)

Sales order management

(0)

Sales reports

(0)

Sales trend analysis

(0)

Search/Filter

(0)

SEO management

5.0

(2)

Serial number tracking

(0)

Shipping labels

(0)

Shipping management

4.3

(10)

Shopping cart

4.5

(28)

SKU/UPC codes

(0)

Social media integration

(0)

Tagging

(0)

Template management

(0)

Templates

4.0

(6)

Third-Party integrations

4.2

(5)

User management

(0)

Warehouse management

(0)

Website hosting

2.0

(1)

Website management

4.3

(37)

Workflow management

(0)

Zoho Commerce alternatives

Zoho Commerce

4.3

(59)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

3.9

Value for Money

4.2

Customer Support

4.1

Shopify

4.5

(6.6K)

learn more

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.4

Value for Money

4.3

Customer Support

4.4

Wix

4.4

(10.6K)

learn more

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.3

Value for Money

4.3

Customer Support

4.2

Squarespace

4.5

(3.3K)

learn more

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.3

Value for Money

4.3

Customer Support

4.4

Zoho Commerce pricing

Value for money rating:

4.2

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Starter

Per month

Features included:

0% transaction fee
Up to 10 Campaign Pages
2000 Customer Accounts
Free Hosting With SSL
Free Themes
Unlimited Bandwidth
Responsive Website Builder
Product Filters
SEO tools
Blogs
Newsletter Subscriptions
Basic Coupons
Buy Now button
Product Reviews and Ratings
Meta Pixel advertising
SMS/WhatsApp updates
Google advertising
Product cataloging
Order management
Inventory management
Payments & Shipping
Analytics & Reporting
Service items
Returns
Abandoned cart management

Professional

Per month

Features included:

Everything in Starter +
Up to 200 Campaign Pages
Unmetered Customer Accounts
Wishlist & Save For Later
Multi-currency Checkout
Loyalty program
Automatic discounts
Social selling
Advanced Coupons
Assembly/ Kit items
Digital Downloads
Live Shipping Rates
Member-only access
Advanced Traffic & Fraud Analytics
Custom Product Fields
Workflow Automation & API

Premium

109

Per month

Features included:

Everything in Starter and Professional +
0% transaction fee
Up to 500 Campaign Pages
Price List
3 Inventory locations
Request for Quote
Custom modules
Serial number and Batch tracking
Credit Limit for B2B customers
Product recommendations rules
Free expert onboarding assistance
Advanced Automation & API

User opinions about Zoho Commerce price and value

Value for money rating:

4.2

(59)

To see what individual users think of Zoho Commerce's price and value, check out the review snippets below.

“All these features come together as a one-click solution, simplifying processes and saving time. With everything accessible through a single dashboard, even the CEO can easily monitor and manage the entire business—this is the true beauty of Zoho.”

Deeppak G.

CEO

“Some features, like the Zoho Slider, require better stability, and the platform would benefit from more modern and flexible theme options.”

Deeppak G.

CEO

Zoho Commerce integrations (28)

Integrations rated by users

We looked at 59 user reviews to identify which products are mentioned as Zoho Commerce integrations and how users feel about them.

Zoho Inventory

Integration rating: 4.1 (10)

Zoho Books

Integration rating: 4.2 (9)

Razorpay

Integration rating: 5.0 (7)

“To receive payments directly into the bank accounts. Rather than contacting each customer individually”

Muskan S.

Fouder

Zoho CRM

Integration rating: 3.5 (4)

“Zoho CRM connects reliably so new or updated records can trigger tasks and emails, which is useful when experimenting with simple CRM workflows”

Kartikeya G.

Property Manager

Shiprocket

Integration rating: 4.0 (4)

“To get address and details of the customer without any hustle.”

Muskan S.

Fouder

Google Analytics 360

Integration rating: 5.0 (2)

“The integration with Google Analytics 360 is important because it provides detailed insights into website traffic, user behavior, and conversions, helping you make data-driven decisions to improve performance and marketing.”

Nikole C.

permit tech

Zoho Commerce support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Knowledge Base

Email/Help Desk

Chat

FAQs/Forum

Phone Support

Training options

Live Online

Webinars

Documentation

Videos

Zoho Commerce FAQs

Q. Who are the typical users of Zoho Commerce?

Zoho Commerce has the following typical customers:
Freelancers, Large Enterprises, Small Business, Mid-size Business

These products have better value for money

Q. What is Zoho Commerce used for?

Zoho Commerce is a complete ecommerce platform designed for businesses that want more control, lower costs, and fewer dependencies. It helps businesses build, manage, and scale online stores while keeping ecommerce tightly connected to core business operations. Create professional, mobile-responsive storefronts using customizable, free themes and a visual, no-code site builder. Manage product catalogs, variants, inventory, pricing, orders, payments, shipping, and taxes from a single dashboard—eliminating the need for external plugins. Zoho Commerce runs on Zoho’s reliable global cloud infrastructure and includes free hosting with SSL, ensuring performance, uptime, and scalability without third-party add-ons. It supports D2C, B2C, and B2B ecommerce workflows efficiently with transparent pricing. Whether you’re launching your first store or managing a growing ecommerce operation, Zoho Commerce provides the flexibility, visibility, and operational strength needed to grow confidently.

Q. Does Zoho Commerce support mobile devices?

Zoho Commerce supports the following devices:
Android, iPhone

Q. What level of support does Zoho Commerce offer?

Zoho Commerce offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support