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Zoho Inventory Logo

Order and inventory management for growing businesses

Last updated: November 2024

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Zoho Inventory - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Zoho Inventory?

Zoho Inventory is cloud-based inventory management software that helps businesses create and manage both sales and purchase orders and track inventory. Features include item and order management, inventory control, warehouse management, multi channel selling, and more. The platform offers integration with online sales channels like Amazon, eBay, and Etsy, shipment tracking tools such as AfterShip and DPD, shopping carts like Shopify, as well as other Zoho apps such as Zoho Books accounting software, Zoho Analytics, and Zoho CRM. Zoho Inventory also offers a mobile app for Android and iOS devices, which allows users to manage contacts, access real-time data, track sales orders, manage multiple warehouses, view invoices and payments, and more, whilst on-the-go.

Businesses can automatically update their inventory quantities across all selling channels whenever a sale is made thanks to Zoho Inventory's automatic quantity adjustment feature. Businesses can monitor stock levels and the system can automatically re-order stock when levels hit a certain point. The platform facilitates the automation of the entire sales process, including the creation of sales orders, printing shipping labels, shipping products, tracking the delivery status, and sending invoices to customers.

The comprehensive dashboard tool within Zoho Inventory provides businesses with reports to get instant visibility into business metrics such as inventory levels, order fulfillment rates, product sales, purchase order history, and more. Users can see which products are best-sellers with sales reports and get details about loyal customers and their payment history.

Benefits of using Zoho Inventory

  • Identify which products are the best selling, most popular items and see which products are running low on stock, from the Zoho Inventory dashboard.

  • Receive alerts when an item is running low and use the automatic reordering feature to ensure that stock-outs never occur.

  • Insights and inventory forecasting from Zoho Inventory's reports mean that a store need never be under-stock or overstock of items again.

  • Zoho Inventory automatically synchronizes stock quantities across all sales channels. Any changes made in one channel will instantly appear across all others, eliminating the risk of listing errors.

  • Keep track of orders and shipments via Zoho Inventory's 25 shipping service integrations. Get real-time shipping rates, the latest transit status updates, and receive notifications when a shipment has been successfully delivered.

  • All inventory, orders, shipments, finances and customers can be managed in-sync thanks to Zoho Inventory's integration with Zoho Books and Zoho CRM.
  • Starting from

    39

    Per month

    start trial
    view pricing plans
    book a demo

    Zoho Inventory's key features

    Most critical features, based on insights from Zoho Inventory users:

    Inventory Management
    Order Management
    Inventory Control
    Inventory Tracking
    Billing & Invoicing
    Search/Filter

    Features

    4.3

    /5

    395

    Ease of use

    4.4

    /5

    395

    All Zoho Inventory features

    Recurring Orders
    Data Synchronization
    Sales Reports
    Serial Number Tracking
    Contact Database
    Catalog Management
    Invoice Creation
    Invoice History
    Invoice Management
    Item Management
    API
    Online Invoicing
    Status Tracking
    Warehouse Management
    Supplier Management
    Product Identification
    eCommerce Management
    Order Fulfillment
    Reporting/Analytics
    Mobile Access
    Shipping Management
    Order Tracking
    Inventory Auditing
    Data Import/Export
    Purchase Order Management
    Inventory Optimization
    Reorder Management
    SKU/UPC Codes
    Multi-Location
    Alerts/Notifications
    Barcoding/RFID
    Barcode/Ticket Scanning
    Backorder Management
    Purchasing & Receiving
    Multi-Channel Management
    Receiving
    Cost Tracking
    Special Order Management
    Real-Time Monitoring
    3PL Management
    Real-Time Reporting
    Real-Time Updates
    Reporting & Statistics
    Retail Inventory Management
    Returns Management
    Sales Order Management
    Shipping Labels
    Third-Party Integrations
    Workflow Management
    Access Controls/Permissions
    Accounting
    Accounting Integration
    Activity Dashboard
    Audit Management
    Bills of Material
    Collaboration Tools
    Customer Database
    Customer History
    Customizable Branding
    Customizable Fields
    Customizable Reports
    Customizable Templates
    Delivery Management
    Delivery Tracking
    Discount Management
    For 3PLs
    Forecasting
    Kitting
    Multi-Currency
    Order Processing
    Real-Time Data

    Zoho Inventory awards

    Zoho Inventory alternatives

    Zoho Inventory logo
    4.5
    (395)
    visit website

    Starting from

    39

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Finale Inventory logo
    4.7
    (214)
    visit website

    Starting from

    99

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Kentro logo
    4.9
    (15)
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    Starting from

    225

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
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    3PL Warehouse Manager logo
    4.1
    (124)
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    Starting from

    599

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    Zoho Inventory pricing

    Pricing options
    Free plan
    Subscription
    Free trial
    Pricing range
    start trial
    view pricing plans

    Value for money

    4.3

    /5

    395

    Starting from

    39

    Per month

    Flat Rate

    Zoho Inventory support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    Chat
    24/7 (Live rep)
    FAQs/Forum
    Phone Support

    Training options

    Live Online
    Videos
    Webinars
    Documentation
    In Person

    Zoho Inventory reviews

    Overall rating

    4.5

    /5

    395

    Positive reviews

    93

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.48/10
    Rating distribution

    5

    4

    3

    2

    1

    224

    142

    18

    8

    3

    Pros
    Interesting features like package geometry allow you to visualize your package are cool too. Ability to duplicate products was a relief.
    Great piece of software at a great price, ideal for businesses that are growing as you can easily upgrade.
    I love Zoho and all its products. When everything works together, it's amazing.
    Cons
    Their support team also violates one of the cardinal rules of customer service and refuses to allow you to speak to a manager which is completely unacceptable.
    It didn't work well for us when we switched shopping platforms from BigCommerce to Shopify. It also does not work with SKUlabs.
    There is no pick list, which makes warehouse picking a real challenge. You can send delivery notification and invoices to separate e mails.

    Zoho Inventory FAQs

    Q. What type of pricing plans does Zoho Inventory offer?

    Zoho Inventory has the following pricing plans:
    Starting from: $39.00/month
    Pricing model: Free, Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Zoho Inventory?

    Zoho Inventory has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does Zoho Inventory support?

    Zoho Inventory supports the following languages:
    Japanese, Chinese (Simplified), Spanish, English, French


    Q. Does Zoho Inventory support mobile devices?

    Zoho Inventory supports the following devices:
    Android, iPad, iPhone


    Q. Does Zoho Inventory offer an API?

    Yes, Zoho Inventory has an API available for use.


    Q. What other apps does Zoho Inventory integrate with?

    Zoho Inventory integrates with the following applications:
    authorize.net, Adobe Commerce, WooCommerce, PayPal, Zoho CRM, SPS Commerce, Worldpay for Enterprise, AfterShip, PrestaShop, Zapier, Google Workspace, Avalara, Zoho Books, Zoey, CSG Forte, Stripe, Zoho Billing, Slack, Microsoft 365, Zoho Sign, Crossfire, Zoho Commerce, 2Checkout, QuickBooks Online, Braintree, Zoho Analytics, BigCommerce, Shopify


    Q. What level of support does Zoho Inventory offer?

    Zoho Inventory offers the following support options:
    Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Phone Support

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