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Zoho Inventory Logo
Zoho Inventory
4.5
(375)

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Order and inventory management for growing businesses

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(56)

Zoho Inventory Pricing, Features, Reviews and Alternatives

Zoho Inventory product overview

Price starts from

79

Per month

Flat Rate

What is Zoho Inventory?

Zoho Inventory is cloud-based inventory management software that helps businesses create and manage both sales and purchase orders and track inventory. Features include item and order management, inventory control, warehouse management, multi channel selling, and more. The platform offers integration with online sales channels like Amazon, eBay, and Etsy, shipment tracking tools such as AfterShip and DPD, shopping carts like Shopify, as well as other Zoho apps such as Zoho Books accounting software, Zoho Analytics, and Zoho CRM. Zoho Inventory also offers a mobile app for Android and iOS devices, which allows users to manage contacts, access real-time data, track sales orders, manage multiple warehouses, view invoices and payments, and more, whilst on-the-go.

Key benefits of using Zoho Inventory

  • Identify which products are the best selling, most popular items and see which products are running low on stock, from the Zoho Inventory dashboard.

  • Receive alerts when an item is running low and use the automatic reordering feature to ensure that stock-outs never occur.

  • Insights and inventory forecasting from Zoho Inventory's reports mean that a store need never be under-stock or overstock of items again.

  • Zoho Inventory automatically synchronizes stock quantities across all sales channels. Any changes made in one channel will instantly appear across all others, eliminating the risk of listing errors.

  • Keep track of orders and shipments via Zoho Inventory's 25 shipping service integrations. Get real-time shipping rates, the latest transit status updates, and receive notifications when a shipment has been successfully delivered.

  • All inventory, orders, shipments, finances and customers can be managed in-sync thanks to Zoho Inventory's integration with Zoho Books and Zoho CRM.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    Chat
    24/7 (Live rep)
    FAQs/Forum
    Phone Support

    Training options

    Live Online
    Videos
    Webinars
    Documentation
    In Person

    Zoho Inventory pricing information

    Value for money

    4.3

    /5

    375

    Starting from

    79

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Zoho Inventory features

    Functionality

    4.2

    /5

    375

    Total features

    80

    7 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Reporting & Statistics
    Third Party Integrations
    Reporting/Analytics
    API
    Customizable Reports
    Data Import/Export

    Zoho Inventory users reviews

    Overall Rating

    4.5

    /5

    375

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.47/10
    Rating distribution

    5

    4

    3

    2

    1

    212

    134

    18

    8

    3

    Pros
    Interesting features like package geometry allow you to visualize your package are cool too. Ability to duplicate products was a relief.
    Great piece of software at a great price, ideal for businesses that are growing as you can easily upgrade.
    I love Zoho and all its products. When everything works together, it's amazing.
    Cons
    Their support team also violates one of the cardinal rules of customer service and refuses to allow you to speak to a manager which is completely unacceptable.
    It didn't work well for us when we switched shopping platforms from BigCommerce to Shopify. It also does not work with SKUlabs.
    There is no pick list, which makes warehouse picking a real challenge. You can send delivery notification and invoices to separate e mails.

    Overall rating contenders

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    LINA MARIA V.

    Used weekly for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Easy to use and very effective

    Reviewed 5 years ago
    Pros

    We acquired Zoho Inventory through our Computer and Computing Department, which, observing the great problems that were presented to us with the classification of samples, offered this excellent tool that, complemented with other software, has substantially improved our performance at work. Zoho Inventory is a powerful tool that allows us an adequate and standardized classification of our chemical samples, converting them into information that can be inventoried, leaving as a result the organization that every company or corporation in charge of the chemical area wants, that is, a sample coherently organized. For this reason we strongly recommend this software.

    Cons

    A software that is constantly updated and improved, based on the observations and suggestions of its users; with a technical department of high capabilities that identify software problems and improve them in their updates, because I believe it is a software that has no weak points that have to be reviewed here.

    LM
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    Luke M.

    Automotive, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Fit Our Client's Needs Very Well

    Reviewed 4 years ago

    Although it's early the client has a much better grasp of their unique inventory management challenges and have been quickly adapting to a much more comprehensive solution that is ultimately easier to use

    Pros

    Our client, a trucking parts supplier, needed a warehouse/ inventory management system that would integrate with their new Shopify sales channel. The seamless integration and robust features of the software are what fit the bill for this particular business situation perfectly.

    Cons

    For the Canadian market the accounting module of Zoho has some minor shortcomings when compared with more popular accounting solutions in the region.

    RR
    AvatarImg

    Roxanne R.

    Retail, self-employed

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend1/10

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    Zoho seemed like the perfect solution - but every feature is half-baked

    Reviewed 10 months ago

    I thought it was the perfect software, but everything I needed it to do proved to be unfinished or unavailable.

    Pros

    What attracted me to Zoho was the seemingly user-friendly interface, which lended to jumping around from customer profiles, financials, to products, orders, etc quite fluidly. It lets you have multiple currency price lists which is HARD TO FIND. I liked the possibility to easily upgrade to other Zoho products like the CRM.

    Cons

    Every other feature that was important to my setup was only partially available, or had major limitations leaving the "features" useless. Woocommerce integration is shown as available through a third party - but that plugin is both expensive and DOES NOT WORK. Shopify connection ONLY GOES ONE WAY (shopify to zoho, NO INVENTORY SYNCING!!) The Sales Order/Shipping/Invoicing system is unnecessarily messy and very hard to truly automate, due to lack of connections.

    RA
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    Rishabh A.

    Hospital & Health Care, 51-200 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    A Robust And A Well Designed Tool

    Reviewed 4 years ago

    It is a great tool for anyone looking to start off with E-commerce business and handling over 100 plus orders a month, to keep a track of the equipment or inventory.

    Pros

    There are plenty of options out there in the market for a well-integrated tool, however, the features in Zoho Desk come at a low cost and are at par with other players, the top features which I loved about the product are: 1) Order Management 2) Invoicing 3) Integration with other tools available 4) works closely with other Zoho Products 5) Ease of access 6) Reporting and Dashboard is better than other players in the same domain 7) Handles RMA easily

    Cons

    Each tool comes with a few drawbacks though: 1) Lack of Equipment Rental feature 2) Composite Items feature doesn't function well, needs more tweaking from the user

    PC
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    Priscila C.

    Retail, 1-10 employees

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Everything you need

    Reviewed 4 years ago

    I looked around for a software that would fit our needs as a growing company. Some programs were way too complicated to use. Zoho has the additional benefit of having "sister" software for bookkeeping, etc and the price is spot-on.

    Pros

    It is all I need for inventory management and it's easy to use!

    Cons

    I guess it can be more visibly appealing.

    Zoho Inventory FAQs

    Q. What type of pricing plans does Zoho Inventory offer?

    Zoho Inventory has the following pricing plans:
    Starting from: $79.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of Zoho Inventory?

    Zoho Inventory has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

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    Q. What languages does Zoho Inventory support?

    Zoho Inventory supports the following languages:
    Chinese (Simplified), English, French, Japanese, Spanish

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    Q. Does Zoho Inventory support mobile devices?

    Zoho Inventory supports the following devices:
    Android, iPad, iPhone

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    Q. Does Zoho Inventory offer an API?

    Yes, Zoho Inventory has an API available for use.

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    Q. What other apps does Zoho Inventory integrate with?

    Zoho Inventory integrates with the following applications:
    authorize.net, Adobe Commerce, WooCommerce, PayPal, Zoho CRM, SPS Commerce, Worldpay, AfterShip, PrestaShop, Zapier, Google Workspace, Avalara, Zoho Books, Zoey, CSG Forte, Stripe, Zoho Billing, Slack, Microsoft 365, Zoho Sign, Crossfire, Zoho Commerce, 2Checkout, Quickbooks Online, Braintree, Zoho Analytics, BigCommerce, Shopify

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    Q. What level of support does Zoho Inventory offer?

    Zoho Inventory offers the following support options:
    Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Phone Support

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