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Zoho Commerce

Ecommerce platform for businesses.

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Zoho Commerce - 2025 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Zoho Commerce?

Zoho Commerce is an ecommerce platform for entrepreneurs and businesses of all sizes. A comprehensive software designed for online merchants, Zoho Commerce helps businesses build effective stores, run operations, and market their products with ease.

You get a professionally designed online store with all the essential features you need to run your business, such as inventory management, order fulfillment, shipping management, automated taxes, payments, real-time reports, detailed analytics based on store performance, and much more.

Benefits of using Zoho Commerce

- Powerful drag and drop website designer with pre-built templates
- Smart accounting for growing businesses
- Hassle-free invoicing
- Effortless expense reporting
- Online inventory and order management
- Smart analytics for measuring and evaluating store performance
- Powerful integration options for shipping, payments, marketing, analytics, accounting, taxes, CRM, stock management and productivity
- Global reach to scale a business with ease
- Brand marketing on search engines and social platforms
- Effective customer support

Starting from

Per month

view pricing plans

start trial

book a demo

Zoho Commerce's key features

Most critical features, based on insights from Zoho Commerce users:

Data Security

4.6

(27)

Catalog Management

4.2

(25)

Inventory Management

4.3

(27)

Mobile Access

4.1

(26)

Order Management

4.5

(27)

Website Management

4.3

(36)

All Zoho Commerce features

Features rating:

4.0

(58)

Third-Party Integrations

4.2

(5)

SEO Management

5.0

(2)

Returns Management

4.0

(3)

Reporting & Statistics

4.0

(1)

Real-Time Data

4.7

(3)

Product Data Management

3.0

(2)

Order Tracking

4.3

(3)

Multi-Currency

4.5

(2)

Inventory Tracking

4.5

(8)

For Small Businesses

5.0

(1)

Electronic Payments

4.8

(5)

eCommerce Management

4.1

(9)

Data Synchronization

4.4

(5)

Accounting Integration

4.2

(4)

CRM

4.3

(3)

Data Import/Export

4.3

(3)

Shopping Cart

4.5

(28)

Multi-Channel Marketing

4.3

(7)

Templates

4.0

(6)

Shipping Management

4.6

(9)

Purchase Order Management

4.6

(7)

Shipping Labels

(0)

Activity Dashboard

(0)

Search/Filter

(0)

Sales Trend Analysis

(0)

Sales Reports

(0)

Social Media Integration

(0)

Sales Order Management

(0)

Reviews Management

5.0

(1)

Alerts/Notifications

(0)

Retail Inventory Management

3.0

(1)

Campaign Management

(0)

Real-Time Updates

(0)

Catalog Creation

(0)

Real Time Editing

(0)

Template Management

(0)

Discount Management

(0)

Drag & Drop

(0)

Customizable Branding

(0)

Customer Accounts

(0)

Email Marketing

(0)

Customizable Templates

(0)

Inventory Replenishment

(0)

Credit Card Processing

5.0

(1)

Item Management

(0)

Marketplace Integration

(0)

Multi-Channel Management

(0)

Content Management

4.5

(2)

Multi-Location

4.0

(2)

Multi-Store

5.0

(1)

Order Processing

(0)

Channel Management

(0)

Pre-built Templates

(0)

Product Configurator

(0)

Categorization/Grouping

(0)

Promotions Management

4.5

(2)

Zoho Commerce alternatives

Zoho Commerce

4.3

(58)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.0

Value for Money

4.2

Customer Support

4.2

Kentro

4.9

(15)

visit website

Starting from

225

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.9

Value for Money

5.0

Customer Support

4.8

BigCommerce

4.4

(328)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.2

Value for Money

4.1

Customer Support

4.2

NetSuite

4.2

(1.6K)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.9

Features

4.2

Value for Money

3.8

Customer Support

3.8

Zoho Commerce pricing

Pricing options

Free plan

Subscription

Free trial

Pricing range

view pricing plans

start trial

Value for money

4.2

Starting from

Per month

Flat Rate

Zoho Commerce support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Knowledge Base

Email/Help Desk

Chat

FAQs/Forum

Phone Support

Training options

Live Online

Webinars

Documentation

Videos

Zoho Commerce reviews

Overall rating

4.3

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend7.73/10

Rating distribution

Pros

Quiet honestly, this time with Zoho Commerce, Zoho has win our hearts. The program is such a powerful tool with ease of access.

Aman G.

We had the best tech support and if like me you do not know how to do something they get on your computer remotely.

Howard W.

CEO

The best thing I liked abut this software is ease of setup, usability, sync with other Zoho apps.

Abhayjeet S.

Owner

Cons

The templates, (Extremely poor designs) No option for product to be zoomed during hover, while this is very basic but necessary feature of every e-com website.

dushyant C.

Founder

Even after using the trial, I had a lots of doubts while working on my real project. So every time I emailed my doubts, I got relevant solutions, which I sometimes missed in the tutorials.

Shyamala N.

Web Developer

This resulted in a very time-consuming and costly process for our company.

Farhan S.

CEO

Read all reviews

Zoho Commerce FAQs

Q. What type of pricing plans does Zoho Commerce offer?

Zoho Commerce has the following pricing plans:
Starting from: $27.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

Q. Who are the typical users of Zoho Commerce?

Zoho Commerce has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

Q. What languages does Zoho Commerce support?

Zoho Commerce supports the following languages:
English, French, Spanish, Portuguese, German, Korean, Vietnamese, Indonesian, Thai, Chinese (Simplified), Chinese (Traditional), Japanese

Q. Does Zoho Commerce offer an API?

No, Zoho Commerce does not have an API available.

Q. What other apps does Zoho Commerce integrate with?

Zoho Commerce integrates with the following applications:
authorize.net, Razorpay, PayPal, Google Analytics 360, Zoho CRM, Worldpay for Enterprise, Zoho SalesIQ, FedEx Ship Manager, Zoho Flow, Avalara, Zoho Books, Zoho Campaigns, CSG Forte, Stripe, Shiprocket, Zoho Survey, Mailchimp, Zoho Analytics, Zoho PageSense, Zoho Inventory

Q. What level of support does Zoho Commerce offer?

Zoho Commerce offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support