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Zuora
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Commerce, Billing & Finance to Power Subscription Businesses
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Zuora - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: January 2026
Zuora overview
What is Zuora?
Zuora’s Z-Business enables subscription companies across multiple industries grow revenues and scale by rapidly bringing new services to market without being held back by operational constraints.
Z-Business is used by over 800 customers across diverse industries such as SaaS, Cloud, Media, Communications, Healthcare, Education and more. From start ups that made it big like Box and Docusign, to large enterprises like Dell and HP that are embracing new subscription based revenue models, Z-Business enables subscription businesses to acquire customers, increase cash flow and minimize churn.
With Z-Business, companies can adopt creative pricing and packaging strategies to gain more market share, manage high volume self service sales as well as high value assisted sales, automate billing and payment operations, streamline accounting close and revenue recognition processes and gain insights into key subscription metrics. All on a unified cloud solution that maintains the highest standards of security and compliance.
Key benefits of using Zuora
-Increase revenue through high volume B2C channels and negotiated B2B sales, all while still maintaining maximum pricing flexibility
-Easily handle the impact of add-ons, upgrades, renewals, and cancellations, as well as accommodate multiple currencies and taxation without burdening your billing and finance operations.
-Quickly summarize month-end billing, cash and revenue numbers, gain insights into key subscription metrics, and the financial controls to support compliance and auditability.
Starting price
per year
Alternatives
with better value for money
Pros & Cons
Ease of Use
Billing and Payment
Integrations
Reporting
Pricing
Resource Management
Zuora’s user interface
Zuora pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.6
Features
3.9
Ease of use
3.5
Customer support
3.6
Reviews sentiment
What do users say about Zuora?
Doesn't provide an ability to query its data servers, which creates excessive reliability on Zuora reporting functions.
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Who uses Zuora?
Based on 54 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Zuora's key features
Most critical features, based on insights from Zuora users:
All Zuora features
Features rating:
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Zuora pricing
Value for money rating:
Starting from
1
Per year
User opinions about Zuora price and value
Value for money rating:
To see what individual users think of Zuora's price and value, check out the review snippets below.
Alexandra E.
Chief Financial Officer
Ruslan B.
Zuora integrations (72)
Integrations rated by users
We looked at 54 user reviews to identify which products are mentioned as Zuora integrations and how users feel about them.
Integration rating: 5.0 (2)
Zuora support options
Typical customers
Platforms supported
Support options
Training options
Zuora FAQs
Zuora has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What languages does Zuora support?
Zuora supports the following languages:
English
Q. Does Zuora offer an API?
Yes, Zuora has an API available for use.
Q. What level of support does Zuora offer?
Zuora offers the following support options:
24/7 (Live rep), Knowledge Base, FAQs/Forum
