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ClinicSense Logo

ClinicSense

Massage therapy solution for small healthcare businesses

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ClinicSense Pricing, Features, Reviews and Alternatives

ClinicSense product overview

Price starts from

29

Per month

Flat Rate

What is ClinicSense?

ClinicSense is a massage therapy solution designed to help massage businesses automate and manage appointment scheduling, email reminders, invoicing, and other administrative tasks on a unified interface. It provides digital SOAP Notes, allowing administrators to add short codes or use point and click functionality to create notes.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Knowledge Base
FAQs/Forum

Training options

Documentation
Webinars

ClinicSense pricing information

Value for money

4.8

/5

270

Starting from

29

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ClinicSense features

Functionality

4.5

/5

270

Total features

50

1 categories

Most valued features by users

Payment Processing
Billing & Invoicing
Reporting & Statistics
Calendar Management
Electronic Payments
Activity Dashboard
Alerts/Notifications
Point of Sale (POS)

Functionality contenders

ClinicSense users reviews

Overall Rating

4.8

/5

270

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.64/10
Rating distribution

5

4

3

2

1

221

44

4

0

1

Pros
I like the ease of use, the reminders are great and the system of communications is very good too. My clients are well informed about their appointments and invoices.
I love everything about this software. I am not the greatest when it comes to computers and Clinic sense was super easy and user friendly.
I was particularly impressed with how quickly and seamlessly the team made important updates to help us integrate new Covid-19 protocols and procedures.
Cons
Some clients are missing the text reminders I pay for and therefore miss visits which is costly. The operators of the system do try to fix glitches expediently.
The mobile app is not the easiest to use and I’ve had a few issues with clients emails not working.
This may sound petty, but the invoices you get out of the system look like they were designed by a frustrated teenager. They don't look professional at all, which is a shame.

Overall rating contenders

Overall Rating

ClinicSense is a Must-Have for RMTs

Reviewed 5 months ago

Transcript

Keeley: Hi, my name is Keeley and I'm an RMT. I give ClinicSense a five out of five. For more reviews,...

HG
AvatarImg

Heidi G.

lmt

Health, Wellness and Fitness, self-employed

Review source

Overall Rating

User Friendly!

Reviewed a year ago

Transcript

Heidi: My name is Heidi. I'm a massage therapist in the medical field, and I would give ClinicSense a...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best online booking software ever!

Reviewed 3 years ago

I've used a lot of online booking software before and Clinic Sense is definitely the best. It contains all the features I was looking for plus more.

Pros

My clients always mention how much they love how easy it is to book an appointment and think the reminders and birthday wishes are fantastic. They say it's the easier software they've ever used and as an end user I completely agree. Also, the continuous improvements are much appreciated. Well done.

Cons

sometimes the loading of the software can be a little slow on the phone app

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Clinic Sense is awesome

Reviewed 6 months ago

For the most part it is great and the customer service is amazing. They alway get back to me in a timely fashion and they work hard to help me out. They do upgrades at least once a year and add features that most of their customers want.

Pros

I like that Clinic Sense is easy to use so that even those that are not computer savvy have no trouble with it. It is also coloured so that it is easy to see what is on the schedule.

Cons

I don't like that products have to be entered in manually every time something is sold as apposed to a databank with the names of products and their costs that can be selected from a drop down menu.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Review

Reviewed 3 years ago
Pros

Price is great. The desktop version is very easy to maneuver and adding and deleting appointments is simple, as is updating patient information. There's color coding which I love. The online booking feature is very simple as is the adding to my calendar subscription.

Cons

I HATE that I used to have texting reminders and it was removed and ClinicSense wanted to charge an extra $10/month... $5/month I could've gotten behind but not $10. I also don't like the mobile app. It's slow and I don't like having to scroll down. I have made appointments on the wrong day because the app doesn't seem to catch up. I'm not sure why I have to Save any changes I have done before being...

Vendor response

Hi Sabrina! As was originally mentioned, there was an error on your account where you were receiving features from a higher priced plan. Since SMS reminders cost money to send, we had to correct that mistake. It's for unlimited SMS, where many other programs charge $0.08 to $0.20 per message. We regret that the initial mistake was made, but provided a few options for moving forward and gave several weeks notice that we had to make the correction. In the next update of our forms you'll be able to see all past versions rather than just the current version :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Game Changer for my practice

Reviewed 6 months ago

My overall experience has been excellent, the ease of use and the customer service and development team are very responsive. I love that this software is so professional.

Pros

ClinicSense has been a game changer for my practice. It saves me time on Soap Notes and the online booking feature is great. Patients can request appointments and we don't end up playing phone tag. The software is very user friendly for the practitioner as well.

Cons

I have no complaints. The software is easy to use and my patients always make comments that they love being able yo request appointments.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Forever my businesses software!

Reviewed 6 months ago

Overall experience, I am extremely happy. It has made my life so much easier not having to send out confirmation emails or COVID screens.

Pros

What I like most about this software is the accessibility. I am able to have my own independent software that I feel comfortable storing my documents on and knowing that it pre saves itself after every type. I love that it sends out reminders, and covid screens on its own. I also love the idea it sends out my promos for me automatically. When I am an independent we already have so much to do. It's just one less thing to have to think about! Big fan.

Cons

My overall experience is great with clinic sense. The other con I have is when I open more than one window on my account the clinic sense kicks out and I lost all the notes I made at that time. The software on the phone doesn't always work. I can log in easy on my laptop using the same username and password but then wouldn't work on my phone. It does the same style of loading if I leave the screen it will delete all progress made with documentation.

ClinicSense FAQs and common questions

Q. What type of pricing plans does ClinicSense offer?

ClinicSense has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of ClinicSense?

ClinicSense has the following typical customers:
Freelancers, Small Business


Q. What languages does ClinicSense support?

ClinicSense supports the following languages:
English


Q. Does ClinicSense support mobile devices?

ClinicSense supports the following devices:
Android, iPhone


Q. Does ClinicSense offer an API?

No, ClinicSense does not have an API available.


Q. What other apps does ClinicSense integrate with?

ClinicSense integrates with the following applications:
Square Payments, Stripe, Meta for Business, Instagram


Q. What level of support does ClinicSense offer?

ClinicSense offers the following support options:
Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum

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