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Experity Logo

Urgent care EMR system for physicians

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Table of Contents

Experity - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Experity overview

What is Experity?

Experity is a cloud-based electronic medical records (EMR), practice management, and medical billing software solution built for on-demand care providers of all sizes and specialties including occupational medicine, pediatrics, and primary care.

Experity’s EMR/PM is desktop- and mobile-compatible, scalable, and provides complete clinical workflow and charting solutions from patient registration through discharge. Same-time documentation allows more than one user to access patient charts simultaneously.

Platform features include built-in payer guidelines, real-time insurance verification, custom common procedure quick-pick lists and one-click discharge plans, auto-populating documentation templates, patient portal, custom reporting, and E/M code suggestions and CPT coding based on provider documentation. Experity facilitates integrations for online scheduling and patient queuing, SMS messaging, business analytics, e-prescribing, lab integration, payment processing, and coding automation.

Experity was established through the merger of DocuTAP and Practice Velocity in 2019 and provides EMR/PM software, business intelligence solutions, teleradiology, and RCM services for urgent care clinics coast-to-coast.

Starting price

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Pros & Cons

Insurance Verification

Training and Learning Curve

Responsive and helpful support team

Billing

Frequent glitches and outages

Experity’s user interface

Ease of use rating:

Experity pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(6)
3-4(74)
5(125)

What do users say about Experity?

every thing needs a report to be extracted. if you want to see charges between two dates, you need a report, if you want to see payment between two dates you need a report, if you want to see patient visits between two dates you need a report.

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Who uses Experity?

Based on 205 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospital & Health Care
Medical Practice
Health, Wellness and Fitness
Financial Services
Others

Use cases

- Not enough reviews
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-
-
-
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Experity's key features

Most critical features, based on insights from Experity users:

EMR/EHR
Claims management
Patient records management
HIPAA compliant
Patient scheduling
Patient intake

All Experity features

Features rating:

Medical billing
Patient portal
Meaningful use certified
Multi-Location
Multi-Physician
ONC-ATCB certified
Order entry
Patient engagement
Payment collection
Practice management
Records management
Reminders
Remittance advice
Reporting & statistics
Revenue management
Scheduling
Self service portal
SMS messaging
Telemedicine
Appointment scheduling
Automated scheduling
Charting
Claims scrubbing
Code & charge entry
Coding assistance
Compliance tracking
Customizable templates
Decision support
Drug reference database
Dunning management
E-Prescribing
EDI
Electronic payments
For urgent care
Historical reporting
Insurance eligibility verification
Invoice history
Lab integration

Experity alternatives

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Experity pricing

Value for money rating:

Starting from

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Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Experity price and value

Value for money rating:

To see what individual users think of Experity's price and value, check out the review snippets below.

“The product is easy to use but the people at DocuTAP are so friendly and helpful. That is what really helps make it a great product.”
TK

Todd K.

Director of Operations

“I have not worked with any other software, but I find this software is perfect for our urgent care setting. It is easy for us to chart and great for the physicians to transition in with the patient.”
LE

Lindsay E.

Office Manager

Experity customer support

What do users say about Experity customer support?

Customer support rating:

We analyzed 43 verified user reviews to identify positive and negative aspects of Experity customer support.

Widespread user sentiment highlights fast, efficient, and responsive customer support for resolving issues quickly.

A fair number of users appreciate always being able to reach a knowledgeable, friendly, and courteous support team.

Multiple users value the 24/7 availability of support and the helpfulness of technical assistance during onboarding and ongoing use.

A portion of users find the online forums and direct communication with the development team helpful for submitting ideas and collaborating.

Support options

Phone support
Email/help desk
Faqs/forum
Knowledge base
24/7 (live rep)
Chat

Training options

In person
Live online
Webinars
Documentation
Videos

To see what individual users say about Experity's customer support, check out the review snippets below.

“The product support is incredible, they even have an online forum where users can collaborate with other clinics and submit new ideas directly to their development team.”

ML

Mike L.

Office Manager

“Customer service is fast and efficient. If I have any issues I can call in and get those corrected at that time.”

la

lesa a.

Billing Manager

“There is always a CSR to answer when we call with issues and that's a huge plus because most of the time we need help with something simple. ”

TM

Tina M.

Occ Med Accounting Representative

Experity FAQs

Q. Who are the typical users of Experity?

Experity has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Experity support?

Experity supports the following languages:
English


Q. Does Experity offer an API?

No, Experity does not have an API available.


Q. What level of support does Experity offer?

Experity offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

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