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HENO

Practice management for physical therapists

Table of Contents

Is this product right for your business?

Find out with a

HENO - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: December 2025

HENO overview

What is HENO?

HENO is an all-in-one cloud-based practice management solution with integrated EMR, scheduling, billing, sales, reporting, and marketing tools. It is intended for use by occupational, massage, physical, and speech therapists and aids users in streamlining daily practice operations.

HENO facilitates scheduling with an appointment slot finder, customizable calendar, online check-in, and a daily patient appointment list. The platform stores electronic medical records (EMR) within the patient database so that physicians have a complete patient overview with charts, patient history, claims, insurance policies, and follow-up notes.

HENO is accessible on all web-enabled devices and allows users to manage purchases, create items, build a custom online shop, manage checkouts and receipts, and track sales. It also lets businesses track in-progress deals and patient referrals, schedule fax blasts, and more. It offers insight into finances, appointment trends, no-shows, and cancellations, and allows accounting and revenue tracking with outcome-based financial reporting. HENO also offers task insights to help the user keep track of open notes, missing documents, evaluations, and POCs.

Starting price

99flat rate /
per month

Alternatives

with better value for money

HENO’s user interface

Ease of use rating:

4.4

(48)

HENO reviews

Overall rating

4.4

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.24/10

Rating distribution

Pros

“He was always available to help me with technical issues and solutions with his professional and calm demeanor that provided reassurance and confidence that we were going to make this work.”

Bill A.

PT/Owner

“We have a great relationship with the core team, are getting better analytics than before with our previous EHR, and really like the integrated billing.”

Eun J.

CM)

“There customer support team is Excellent and possibly the best I’ve ever encountered. They treated me like I was the only customer and always answered my questions promptly.”

Jeremy S.

Cons

“I will warn others to stay away from HENO if it's the last thing I do. As a start up business they instantly put me in the hole by about $1000 for their error.”

Katie L.

Owner, physical therapist

“It literally says "the only option is to stop using the software" and continue getting charged for it.”

Ali M.

Owner/Administrator

“The reports are still a little clunky, and disorganized. There are still occasional bugs that have to be worked out.”

Tabitha M.

Billing Manager

Who uses HENO?

Based on 48 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Health, Wellness and Fitness

Medical Practice

Hospital & Health Care

Accounting

Use cases

Physical Therapy

Web-Based EMR

Web Based Medical Billing

Medical Practice Management

Appointment Reminder

HENO's key features

Most critical features, based on insights from HENO users:

Appointment management

4.5

(11)

HIPAA compliant

4.6

(11)

Billing & invoicing

4.1

(11)

EMR/EHR

4.0

(11)

Charting

4.1

(9)

Electronic payments

4.8

(5)

All HENO features

Features rating:

4.3

(48)

For occupational therapists

4.0

(1)

For physical therapy

4.5

(4)

Document management

5.0

(1)

Customizable templates

4.0

(1)

Practice management

4.0

(2)

Compliance management

4.0

(1)

Multi-Location

5.0

(1)

Patient scheduling

4.5

(2)

Scheduling

4.5

(4)

Self service portal

5.0

(1)

Patient records management

4.3

(3)

SOAP notes

4.3

(7)

Insurance management

3.6

(7)

Appointment scheduling

3.8

(4)

Customer database

5.0

(5)

API

3.0

(1)

Physician scheduling

(0)

Progress notes

4.0

(2)

Activity dashboard

(0)

Progress reports

(0)

Progress tracking

(0)

Records management

(0)

Recurring appointments

(0)

Referral tracking

(0)

Reminders

(0)

Rescheduling

(0)

SMS reminders

(0)

Treatment planning

5.0

(1)

Assessment management

(0)

Calendar management

(0)

Care plan management

(0)

Chat/Messaging

(0)

Claims management

(0)

Client portal

(0)

Contact database

(0)

Customizable reports

(0)

Document storage

(0)

Exercise library

3.0

(1)

For medical purposes

(0)

Inventory management

(0)

Medical billing

(0)

Mobile access

(0)

Multi-Physician

(0)

Patient intake

(0)

Patient portal

(0)

HENO awards

HENO alternatives

HENO

4.4

(48)

Starting from

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.3

Value for Money

4.3

Customer Support

4.4

Raintree Systems

4.2

(13)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.9

Features

4.1

Value for Money

3.8

Customer Support

4.0

EZBIS

4.6

(159)

visit website

Starting from

225

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.8

Customer Support

4.8

bestPT

4.6

(10)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.8

Value for Money

5.0

Customer Support

4.7

HENO pricing

Value for money rating:

4.3

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Start-Up

Per month

Features included:

$0.10 Per Page
Direct Patient Texting: $0.15 Each
Fax Line: $5 Per Month
Insurance Eligibility Verification Reports: $0.20 Each
Text and Voice Reminders: $0.15 Each
Upgrade Required for General Store/ Portal
Upgrade Required for Marketing
Workers Comp E-Claims: $0.50 Each.

Growth

149

/user

Per month

Features included:

200 Free Pages Per Provider and Then $0.10 Per Page
Direct Patient Texting: $0.10 Each
Fax Line: $5 Per Month
General Store/ Portal: $50.00 Per Location (Optional)
Insurance Eligibility Verification Reports: $0.15 Each
Marketing: $50.00 Per Location (Optional)
Text and Voice Reminders: $0.10 Each
Workers Comp E-Claims: $0.45 Each.

Established

225

/user

Per month

Features included:

1 Fax Line Included
400 Free Pages Per Provider and Then $0.05 Per Page
Direct Patient Texting: 200 Free Then $0.05 Each
General Store/ Portal and Marketing Included
Insurance Eligibility Verification Reports: $0.10 Each
Text and Voice Reminders: 200 Free Then $0.05 Each
Workers Comp E-Claims: $0.35 Each.

Unlimited

299

/user

Per month

Features included:

1 Fax Line Included
General Store/ Portal and Marketing Included
Text and Voice Reminders Included
Unlimited Direct Patient Texting
Unlimited Insurance Eligibility Verification Reports
Unlimited Pages
Unlimited Workers Comp E-Claims.

User opinions about HENO price and value

Value for money rating:

4.3

(48)

To see what individual users think of HENO's price and value, check out the review snippets below.

“He was always available to help me with technical issues and solutions with his professional and calm demeanor that provided reassurance and confidence that we were going to make this work.”

Bill A.

PT/Owner

“We have a great relationship with the core team, are getting better analytics than before with our previous EHR, and really like the integrated billing.”

Eun J.

CM)