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Mercury Medical Pricing, Features, Reviews and Alternatives

Mercury Medical product overview

Price starts from

No info

What is Mercury Medical?

Mercury One is a cloud-based solution designed to help small clinics and medical practitioners manage processes related to billing, payments, compliance, and more. The platform comes with a demographic data capture functionality, which enables organizations to collect patient information such as age, gender and income.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base

Training options

Live Online
Webinars
Documentation

Mercury Medical pricing information

Value for money

4.2

/5

9

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Mercury Medical features

Functionality

4.9

/5

9
Total Features62 11 categories

Most valued features by users

HIPAA Compliant
Billing & Invoicing
Appointment Management
Appointment Scheduling
Claims Management
Self Service Portal
Records Management
Patient Records Management

Functionality contenders

Mercury Medical users reviews

Overall rating

4.9

/5

9

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

9

0

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

AWESOME SYSTEM AND SUPPORT

Reviewed 6 months ago

I LOVE THE SUPOPRT STAFF AND THE SYSTEM MEETS MY MEDICAL BILLING NEEDS BETTER THAN ANY SYSTEM I HAVE USED IN 30 YEARS.

Pros

THE SYSTEM IS SET UP TO HANDLE AUTOMATION TO STREAM.INE MEDICAL BILLING

Cons

I WISH THIS WAS THE SYSTEM WE USED FOR ALL OF OUR CLIENTS

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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With over a dozed years using Mercury Medical I have seen it evolve due to industry and user needs.

Reviewed 3 years ago

Nearly unlimited customization and the ability to account for everything with an audit trail that is ultimately detailed yet without superfluous data. The ability to expand without excessive costs related to fees for everything as so many software companies do. Customer service is top notch and extremely fast as well as friendly. Once they know you have an issue they seeming stop their world to...

Pros

The literal volume of options the system allow you to use without paid programming support. The various settings allow the user to configure the system to handle nuances few if any other systems could do.

Cons

With all the customization that can be configured and we have utilized most of it, it also necessitates the volume of maintenance requires to support the customization. This is only somewhat on the system and its parameters, but in like terms also due to the customization in the first place...what I am saying is the maintenance is the double edge sword, but it is doubtful that one could have the system configurations to handle everything thrown it's way without extra maintenance to support it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Mercury Medical Billing Software

Reviewed 5 years ago

Sales staff: Knows the product well and promptly responds to all queries. They provide detailed responses to queries to ensure the client query is fully addressed. The product demonstration was comprehensive and flawless. It was the best prepared and carried out demonstration of all the products we looked at. Software product: Well constructed, intuitive and easy to use Technical expertise: The technical team is very knowledgeable and knows their product very well. Support team: The support team was very good, however, appeared to be short-staffed

Pros

The product is excellent, well structured and easy to use. This was evidenced by their ability to incorporate our specific requirements that were essential for us to abide by California guidelines. The technical team had excellent understanding of their product The entire team was friendly and very accommodating of the number of questions and requests made. Training program was good.

Cons

The support team appeared to be short-staffed A better structured and planned implementation would have made the transition to the new system smoother and easier. They have an implementation approach that was not made clear in the beginning and as a result expectations were not managed well and led to a level of frustration from the client side. A better understanding and appreciation of the time constraint faced by the client would have helped them resource up and plan to ensure that they meet client expectations.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mercury Medical for Emergency Rooms Clients

Reviewed 7 years ago
Pros

I spent over 18 months looking for the right software for our Medical RCM platform servicing Emergency Rooms, Urgent Care Clinics, and other high-encounter volume clients. Mercury Medical, by CrisSoft, Inc. was our final selection. We are very pleased with the software, as it is very flexible and configurable; it has replaced our previous platform, which was a combination of five separate software...

Cons

There is very little that we do not like about the software. Their service and support teams are very responsive, and their ability to understand the unique business rules of our Emergency Room clients have been extremely helpful for use to secure new clients.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Mercury Medical is an extremely robust software. It's integration potential is endless and the support group is extremely responsive!

Reviewed 4 years ago

Software transitions are ugly no matter what software you use. While the time to fully learn the software must be taken, Mercury's support group is always available to help you along.

Pros

The support offered by the Mercury Medical group is top notch. We have dealt with several PM systems and have never been so well supported.

Cons

Because of the capabilities of this software, there was a bit of a learning curve. More features = more moving parts that all need to be understood.

Mercury Medical FAQs and common questions

Mercury Medical has the following pricing plans:
Pricing model: One Time License
Free Trial: Available


Mercury Medical has the following typical customers:
Freelancers, Small Business


Mercury Medical supports the following languages:
English


Yes, Mercury Medical has an API available for use.


Mercury Medical offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base

Related categories