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PatientTrak Logo

Patient tracking & engagement management solution

Table of Contents

PatientTrak - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

PatientTrak overview

What is PatientTrak?

PatientTrak is cloud-based patient tracking and engagement solution designed to help medical organizations manage registrations, check-ins, staff management, treatments, communications, and more. The platform comes with an online reservation system, which enables users to schedule appointments and view wait times from any web-enabled device.

PatientTrak includes a feedback module, which enables enterprises to capture, categorize, and manage online surveys, social reviews, and ratings across medical review platforms. The solution offers a host of features such as email alerts, data import, white-label capabilities, HIPAA compliance, historical data, online reputation management, and more. The profile listing management functionality allows users to update center location and physician information across multiple healthcare portals. The built-in communication module lets administrators send text messages to visitors, patients, family members, and staff.

PatientTrak includes a real-time analytics dashboard, which enables users to gain insight into patient flow, revenue, operations, and patient experience via customizable reports and key performance indicators (KPIs). Plus, it supports integration with various third-party systems including EMR, scheduling, practice management, and other tools.

We likely integrate directly with your other software: AdvancedMD, Allscripts, GE Healthcare, AthenaHealth, Cerner, Epic, Greenway Health, Meditech, HST Pathways, Microsoft Teams and eClinicalWorks. Use something not listed? We add to our list all the time.

Key benefits of using PatientTrak

Increased review volume, and improved ratings on google & all major review sites.
Patient tracking and improved patient flow. Automated workflows and messaging to improve patient satisfaction. Real-time data, improved staff efficiency and patient check-ins, leading to reduced wait times.
Integration with AdvancedMD, Allscripts, GE Healthcare, AthenaHealth, Cerner, Epic, Greenway Health, Meditech, HST Pathways, Microsoft Teams and eClinicalWorks to improve data sharing in a secure and measured manner.

Starting price

395 /
per month

Alternatives

with better value for money

PatientTrak’s user interface

Ease of use rating:

PatientTrak reviews

Overall rating

4.6

/5

14

Positive reviews

86

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.08/10
Rating distribution

5

4

3

2

1

11

1

2

0

0

Who uses PatientTrak?

Based on 14 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospital & Health Care
Medical Practice
Health, Wellness and Fitness
Civic & Social Organization
Others

Use cases

Patient Management
Medical
Patient Check-In Kiosk
Occupational Health

PatientTrak's key features

Most critical features, based on insights from PatientTrak users:

Customizable forms
Communication management
Appointment management
Patient Flow Management
Historical reporting
Booking management

All PatientTrak features

Features rating:

Alerts/Notifications
Self check-in/check-out
Patient scheduling
Reminders
Onsite registration
Waiting time tracking
Third-Party integrations
Surveys & feedback
Scheduling
Review request
Reporting/Analytics
Reporting & statistics
Real-Time reporting
Real-Time notifications
Practice management
Patient monitoring
Patient engagement
Monitoring
Messaging
Medication management
kiosk
HIPAA compliant
For psychiatrists
EMR/EHR
Discharge Management
Customizable reports
Admissions management

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Per month

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PatientTrak pricing

Value for money rating:

Starting from

395

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about PatientTrak price and value

Value for money rating:

PatientTrak integrations (4)

PatientTrak support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support

Training options

Live Online
In Person
Documentation
Webinars

PatientTrak FAQs

Q. Who are the typical users of PatientTrak?

PatientTrak has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does PatientTrak support?

PatientTrak supports the following languages:
English


Q. Does PatientTrak offer an API?

No, PatientTrak does not have an API available.


Q. What level of support does PatientTrak offer?

PatientTrak offers the following support options:
Email/Help Desk, Phone Support

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