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PetsApp Logo

Veterinary clinic communication and workflow management

Table of Contents

PetsApp - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

PetsApp overview

What is PetsApp?

Running a clinic is challenging – scheduling appointments, taking payments, patient management. All while your phone is ringing off the hook. Enter PetsApp.

PetsApp is a veterinary client communication and marketing platform built by veterinarians for veterinarians.

Join the community of over 2,500 veterinary professionals using PetsApp to conquer communications chaos, improve staff capacity, and deliver quality customer care using our easy-to-use software.

Rated 4.9 stars on the App Store by over 10,000 pet owners around the globe, more and more customers are turning to PetsApp to make accessing quality animal care even easier.

Find out more on our website: www.petsapp.com.

Starting price

Free

Alternatives

with better value for money

PetsApp’s user interface

Ease of use rating:

PetsApp pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(6)
5(32)

What do users say about PetsApp?

Ease of use, effective way to communicate with clients without them having to ring the practice, only allowing messages to be marked as "Read" once they're actioned by a staff member so they don't get missed.

Select to learn more


Who uses PetsApp?

Based on 38 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Veterinary
Hospital & Health Care

Use cases

Veterinary
Patient Engagement

PetsApp's key features

Most critical features, based on insights from PetsApp users:

Payment processing
Client management
Prescription processing
Billing & invoicing
Confirmations/Reminders

All PetsApp features

Features rating:

Accounting
Activity dashboard
Activity tracking
Alerts/Notifications
Appointment management
Appointment scheduling
Automated scheduling
Billing & invoicing
Calendar management
Campaign management
Care plan management
Charting
Client management
Communication management
Compliance management
Confirmations/Reminders
Customer database
Customizable reports
Data import/export
Electronic payments
Email reminders
Live chat
Messaging
Mobile access
Monitoring
Multi-Channel communication
Multi-Location
Patient engagement
Patient portal
Patient questionnaires
Patient records management
Payment processing
Prescription processing
Reminders
Reporting & statistics
Scheduling
Self service portal
SMS messaging
Status tracking
Surveys & feedback
Telemedicine
Third-Party integrations
Video conferencing
Workflow management

PetsApp alternatives

PetsApp logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
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Features
Value for Money
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Weave logo
visit website

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No pricing info

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Free version
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Carepatron logo

Starting from

23

/user

Per month

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Free version
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Customer Support
Doctible logo

Starting from

249

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

PetsApp pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about PetsApp price and value

Value for money rating:

To see what individual users think of PetsApp's price and value, check out the review snippets below.

“After the initial set up and training, we (the clinic) have a free reign on how we set up campaigns/promotions/reminders/appointment requests. ”
LR

Louise R.

Practice Manager

“Ease of use, effective way to communicate with clients without them having to ring the practice, only allowing messages to be marked as "Read" once they're actioned by a staff member so they don't get missed.”
JJ

Jack J.

Senior Receptionist & VIP Club Administrator

PetsApp integrations (11)

Integrations rated by users

We looked at 38 user reviews to identify which products are mentioned as PetsApp integrations and how users feel about them.

Merlin logo
Merlin

Integration rating: 4.0 (3)

Allowing us to utilise our client database

LR

Louise R.

Practice Manager

PetsApp support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat
Phone Support

Training options

Webinars
Live Online
Documentation
Videos
In Person

PetsApp FAQs

Q. Who are the typical users of PetsApp?

PetsApp has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. Does PetsApp support mobile devices?

PetsApp supports the following devices:
Android, iPhone, iPad


Q. What level of support does PetsApp offer?

PetsApp offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, Phone Support

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