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Pomelo Health

4.2
(40)

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A fresh approach to patient engagement.

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(2)

Pomelo Health Pricing

Pricing overview

Value for money rating

3.9

/5

40

Price starts from

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Appointment Reminders are great, but kiosk self check-in too expensive.

Reviewed 3 years ago

The set up was fairly labour intensive and as it turned out we couldn't use the online booking because of our vendors, but we do very much like the appointment reminders. They work beautifully in the background.

Pros

Once set up, the SMS reminders don't require any action on our part and have been very reliable. We like the fact that patients can confirm or cancel their appointments by text.

Cons

The kiosk for check in was far too expensive.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Decreased no show rates by over 50%

Reviewed 3 years ago

Great reminder software and have recommeneded it to many colleagues so far.

Pros

Great reminder system with multiple options to ensure patients show up for their appointment. Great system for the value, and very friendly company.

Cons

Would be nice to have more features such as texting/emailing with only first names, not patient full names for confidentality reasons. Would also be very useful to be able to block patients from booking online from withing the EMR/PSS (ie by putting patient status as 'inactive' from their demographics profile

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Appointment reminder and online booking system

Reviewed 3 years ago

satisfactory

Pros

customizable (basic) ease of use versatility low error rate

Cons

limited customization (basic) eg does not allow patient specific limitation of online bookings and does not allow limiting the number of bookings a patient can make per week.