ReferralMD Pricing, Features, Reviews & Comparison of Alternatives

ReferralMD

Patient engagement software with appointment scheduling

4.5/5 (4 reviews)

ReferralMD overview

What is ReferralMD?

ReferralMD is a patient engagement software that helps healthcare organizations manage referrals, e-consults, scheduling and other operations on a centralized platform. The referral dashboard allows administrators to build custom speciality-based workflows to receive, send, review, monitor, and track inbound and outbound referrals.

ReferralMD enables supervisors to assign and track tasks, and receive completion status updates, including due, completed, to-do, and overdue. The built-in public directory lets patients search and schedule appointments with specialists based on location, insurance, and availability. Physicians can discuss patient care plans by sending and receiving messages and files, such as x-rays, labs, and dicoms. The feedback loop uses if this then that (IFTTT) rules to automatically send notifications to patients in order to request specific information. It also lets users create doctor scorecards based on location, specialties, experience, average referrals, and wait-times.

ReferralMD comes with an API, which allows businesses to integrate the system with several third-party solutions, including AdvancedMD, Allscripts, NextGen, and SalesForce. Administrators can create department based referral intake forms and workflow checklists with specific questions. Leaders can generate reports to gain insights into referral trends, leakage rate, and provider-specific referral volume.
getreferralmd.com

Pricing

Pricing options
Free trial
Subscription
Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
ReferralMD screenshot: ReferralMD referral managementReferralMD - Referral Management SolutionReferralMD screenshot: ReferralMD online schedulingReferralMD screenshot: ReferralMD appointment remindersReferralMD screenshot: ReferralMD healthcare CRMReferralMD screenshot: ReferralMD mobile interface

ReferralMD reviews

Excellent
2

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.3
  4.2
  4.5
  5.0
Ron Howard

The best referral management system out there

Used daily for less than 6 months
Reviewed 2018-12-10
Review Source: Capterra

Referral leakage

Pros
*All information being stored in one place allowing the referral loop to be successfully closed. *Capability to interface with EHR system

Cons
Default reporting could be more detailed but the has been open to request given

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Venu Pasumarthi

One of the best when it comes to referal management systems

Used daily for less than 6 months
Reviewed 2020-04-23
Review Source: Capterra

Pros
All the information being stored in one place is really helpful and the product itself is easy to use.

Cons
The only con is that the patients have to be entered in manually.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Isabel Pastor

Manager

Used daily for less than 6 months
Reviewed 2018-11-07
Review Source: Capterra

Still working on improving.

Pros
easy access to locating referrals scanned

Cons
Does not alert when a duplicate patient is being entered. Have to add all the patients in manually

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Zoe Stopak-Behr

Excellent product and great support

Used weekly for less than 6 months
Reviewed 2018-11-07
Review Source: Capterra

We have gained better insight into our referral volume, processing times, appointment wait times, no-show rates, etc. This provides us the opportunity to conduct targeted quality improvement to enhance patient access and satisfaction.

Pros
Improved communication and tracking for referral management.

Cons
Would like to have the ability to share appointment information with patient (we understand that this functionality is under development).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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ReferralMD pricing

Pricing options
Free trial
Subscription
View Pricing Plans

Please contact ReferralMD directly for pricing details.

ReferralMD features

API
Activity Dashboard
Appointment Management
Automated Scheduling
Automatic Notifications
Self Service Portal
Workflow Management

Billing & Invoicing (193 other apps)
Calendar Management (134 other apps)
Charting (132 other apps)
Claims Management (137 other apps)
Client Portal (122 other apps)
Compliance Management (141 other apps)
Customizable Reporting (118 other apps)
Document Management (113 other apps)
Document Storage (104 other apps)
HIPAA Compliance (235 other apps)
Records Management (182 other apps)
Reminders (197 other apps)
Reporting & Statistics (163 other apps)

Videos and tutorials

Additional information for ReferralMD

Key features of ReferralMD

  • Access Controls/Permissions
  • Alerts/Notifications
  • Appointment Confirmation Tracking
  • Appointment Reminders
  • Appointment Scheduling
  • Audience Targeting
  • Care Planning
  • Client Database
  • Drag & Drop
  • Email Reminders
  • For Medical Purposes
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Medical History Records
  • Multi-Office
  • Multi-Physician
  • No-Show Tracking
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Patient Communications
  • Patient Education
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Physician Management
  • Practice Management
  • Recurring Appointments
  • Referral Partner List
  • Rescheduling
  • SMS Reminders
  • Self Management
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