ReferralMD Pricing, Features, Reviews & Alternatives

ReferralMD

Patient engagement software with appointment scheduling

4.5/5 (4 reviews)

ReferralMD overview

What is ReferralMD?

ReferralMD is a patient engagement software that helps healthcare organizations manage referrals, e-consults, scheduling and other operations on a centralized platform. The referral dashboard allows administrators to build custom speciality-based workflows to receive, send, review, monitor, and track inbound and outbound referrals.

ReferralMD enables supervisors to assign and track tasks, and receive completion status updates, including due, completed, to-do, and overdue. The built-in public directory lets patients search and schedule appointments with specialists based on location, insurance, and availability. Physicians can discuss patient care plans by sending and receiving messages and files, such as x-rays, labs, and dicoms. The feedback loop uses if this then that (IFTTT) rules to automatically send notifications to patients in order to request specific information. It also lets users create doctor scorecards based on location, specialties, experience, average referrals, and wait-times.

ReferralMD comes with an API, which allows businesses to integrate the system with several third-party solutions, including AdvancedMD, Allscripts, NextGen, and SalesForce. Administrators can create department based referral intake forms and workflow checklists with specific questions. Leaders can generate reports to gain insights into referral trends, leakage rate, and provider-specific referral volume.
getreferralmd.com

Pricing

Pricing options
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

B@114b030b
ReferralMD screenshot: ReferralMD referral managementReferralMD - Referral Management SolutionReferralMD screenshot: ReferralMD online schedulingReferralMD screenshot: ReferralMD appointment remindersReferralMD screenshot: ReferralMD healthcare CRMReferralMD screenshot: ReferralMD mobile interface

ReferralMD user reviews

Excellent
2

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.3
  4.2
  4.5
  5.0
Ron H.

The best referral management system out there

Used daily for less than 6 months
Reviewed 2018-12-10
Review Source: Capterra

Referral leakage

Pros
*All information being stored in one place allowing the referral loop to be successfully closed. *Capability to interface with EHR system

Cons
Default reporting could be more detailed but the has been open to request given

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Venu P.

One of the best when it comes to referal management systems

Used daily for less than 6 months
Reviewed 2020-04-23
Review Source: Capterra

Pros
All the information being stored in one place is really helpful and the product itself is easy to use.

Cons
The only con is that the patients have to be entered in manually.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Isabel P.

Manager

Used daily for less than 6 months
Reviewed 2018-11-07
Review Source: Capterra

Still working on improving.

Pros
easy access to locating referrals scanned

Cons
Does not alert when a duplicate patient is being entered. Have to add all the patients in manually

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Zoe S.

Excellent product and great support

Used weekly for less than 6 months
Reviewed 2018-11-07
Review Source: Capterra

We have gained better insight into our referral volume, processing times, appointment wait times, no-show rates, etc. This provides us the opportunity to conduct targeted quality improvement to enhance patient access and satisfaction.

Pros
Improved communication and tracking for referral management.

Cons
Would like to have the ability to share appointment information with patient (we understand that this functionality is under development).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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ReferralMD pricing

Pricing options
Free trial
View Pricing Plans

Please contact ReferralMD directly for pricing details.

ReferralMD features

Activity Dashboard
Alerts/Notifications
Appointment Management
Appointment Scheduling
Compliance Management
Document Management
HIPAA Compliant
Multi-Location
Patient Records Management
Reminders
Scheduling
Self Service Portal
Workflow Management

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E-Prescribing (211 other apps)
Medical Billing (209 other apps)
Records Management (247 other apps)
Reporting & Statistics (282 other apps)

Videos and tutorials

Additional information for ReferralMD

Key features of ReferralMD

  • Access Controls/Permissions
  • Alerts/Notifications
  • Appointment Confirmation Tracking
  • Appointment Reminders
  • Appointment Scheduling
  • Audience Targeting
  • Care Planning
  • Client Database
  • Drag & Drop
  • Email Reminders
  • For Medical Purposes
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Medical History Records
  • Multi-Office
  • Multi-Physician
  • No-Show Tracking
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Patient Communications
  • Patient Education
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Physician Management
  • Practice Management
  • Recurring Appointments
  • Referral Partner List
  • Rescheduling
  • SMS Reminders
  • Self Management
View All Features