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Lookout Logo

Home care service delivery software for care providers

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Lookout - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: November 2025

Lookout overview

What is Lookout?

With a client app, care support worker app, and an administration dashboard, Lookout's all-in-one software makes it easy for home care providers, and their care teams, to provide the highest quality client care.

Support workers use the app to see their schedule, check-in and check-out of visits, see estimated travel times to visits, review care plans, receive urgent visit to-do's or should-know's and so much more!

Clients and their loved ones have their own app too! Through the app they can communicate with their care advisor, view daily schedules, view monthly statements, see the shared notebook, be kept up-to-date with important changes and notifications, and so much more!

Being built by care, for care, you can trust Lookout's easy-to-use, all-in-one admin dashboard to empower your entire care organisation with; rostering and scheduling, claims & statements, remote care monitoring, compliance and reporting, client plan management, mobile workforce management.... and so much more.

Experience the Lookout difference. Reach out today!

Key benefits of using Lookout

Include a client app, care worker app, and the administration dashboard.
Easy to connect care workers + clients & their loved ones + and your entire care team!
All-in-one. One software for your entire care team! From finance, to rostering, to care - with Lookout, all departments are connected.
Easy-to-use.
Affordable.
Being built by care, for care, the platform keeps up with industry changes!

Starting price


Alternatives

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Lookout’s user interface

Ease of use rating:

Lookout reviews

Overall rating

4.7

/5

38

Positive reviews

95

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.27/10
Rating distribution

5

4

3

2

1

29

7

0

2

0

Pros
“The system is constantly improving. It is Australian, so they are very proactive when it comes to the changes in aged care.”
GD

Geoff D.

Director

“I love that Lookout is very forward thinking in terms of technology and continual quality of life improvements because their fundamental ideas for how Home Care should work is refreshing to see.”
BL

Bradley L.

Home Care Accounts Assistant

“Lookout uses smart technology to make great care and service in healthcare better. Communication, planning, service provision and record keeping are streamlined and clear.”
SN

Sarah N.

Case Manager

Cons
“The API is missing core features relating to invoicingInvoicing is difficult to navigate. Cancellations are not listed on proda export and are structured poorly as options.”
MP

Mark P.

Director/ Support facilitator

“It could be better to find most simple information and we lost how long someone has been with us so we lost a bit of history.”
JN

Julie N.

Operations Team Leader

“I don't enjoy how there is no backup if you accidentally refresh the page and lose all your notes.”
MT

Maegan T.

Care Coordinator

Who uses Lookout?

Based on 38 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospital & Health Care
Health, Wellness and Fitness
Consumer Services
Mental Health Care
Others

Use cases

Home Care
Home Health Care
Assisted Living
Long Term Care

Lookout's key features

Most critical features, based on insights from Lookout users:

Client management
Compliance management
Billing & invoicing
Scheduling
Care plan management
Caregiver scheduling

All Lookout features

Features rating:

GPS
Home health care management
Claims management
Real-Time notifications
Calendar management
Real-Time reporting
Assessment management
Spend management
Staff scheduling
Task management
Alerts/Escalation
Third-Party integrations
Activity tracking
User management
Activity dashboard
Access controls/permissions
Communication management
Mobile access
Reporting & statistics
Patient records management
Payroll management
HIPAA compliant
Charting
Clinical care
Client portal
Point of care system
Real-Time data
Automated scheduling
Records management
Reimbursement management
Reminders
Attendance tracking
Search/Filter
Self service portal
Appointment management
Staff management
API
Alerts/Notifications
Task scheduling
Admissions management
Time tracking by client
Transaction management
Activity Planning
Work order management
Workflow management
Customizable templates
Document management
Electronic signature
Employee management
Employee portal
Event/Activities planning
Financial management
For home care providers
For long term care
Forms management
Geriatric care
Customizable reports
Customizable forms
Contact management
Incident management
Insurance management
Invoice management
Medication history
Clock in/out
Mobile alerts
Monitoring
Multi-Location
Nursing Forms Tracking

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Lookout pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Lookout price and value

Value for money rating:

To see what individual users think of Lookout's price and value, check out the review snippets below.

“The system is constantly improving. It is Australian, so they are very proactive when it comes to the changes in aged care.”
GD

Geoff D.

Director

“I love that Lookout is very forward thinking in terms of technology and continual quality of life improvements because their fundamental ideas for how Home Care should work is refreshing to see.”
BL

Bradley L.

Home Care Accounts Assistant

Lookout integrations (5)

Lookout support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Webinars
Videos
Live Online
In Person
Documentation

Lookout FAQs

Q. What type of pricing plans does Lookout offer?

Lookout has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Lookout?

Lookout has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Lookout support?

Lookout supports the following languages:
English


Q. Does Lookout support mobile devices?

Lookout supports the following devices:
Android, iPad, iPhone


Q. Does Lookout offer an API?

Yes, Lookout has an API available for use.


Q. What other apps does Lookout integrate with?

Lookout integrates with the following applications:
Sisense, Tanda, Workato, Xero, Intercom


Q. What level of support does Lookout offer?

Lookout offers the following support options:
Phone Support, Chat, Email/Help Desk, FAQs/Forum, Knowledge Base

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