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TurnPoint Logo

TurnPoint

Community care software for homecare service providers

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TurnPoint Pricing, Features, Reviews and Alternatives

TurnPoint product overview

Price starts from

12.50

/user

Per month

What is TurnPoint?

TurnPoint Care is a community care logistics solution which provides home & health care services with the technology to manage tasks such as automated scheduling, journey planning, electronic billing, consumer invoicing and single-point data entry.

Key benefits of using TurnPoint

  • Automate core tasks such as appointment scheduling, journey planning, staff logistics, carer alerts, invoicing and consumer statements.
  • Access information from anywhere via any internet-enabled device.
  • Manage staff efficiently using the automated rostering system.
  • Access important documents conveniently through the centralised depositary for company documents.
  • Notify staff of any omissions in service delivery with automated carer alerts.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    Knowledge Base
    24/7 (Live rep)

    Training options

    Live Online
    Documentation
    In Person
    Webinars
    Videos

    TurnPoint pricing information

    Value for money

    5.0

    /5

    2

    Starting from

    12.50

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    TurnPoint features

    Functionality

    4.5

    /5

    2

    Total features

    46

    8 categories

    Most valued features by users

    Activity Dashboard
    Appointment Management
    Billing & Invoicing
    Scheduling
    Patient Records Management
    Alerts/Notifications
    Document Management
    Self Service Portal

    Functionality contenders

    TurnPoint users reviews

    Overall Rating

    5.0

    /5

    2

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10
    Rating distribution

    5

    4

    3

    2

    1

    2

    0

    0

    0

    0

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A very happy customer

    Reviewed 7 months ago

    Our experience has been extremely positive. More information and better information are now easily accessible to all concerned which has resulted in less mistakes being made and an improved service to our clients. Scheduling, processing of timesheets and claiming for services are all now much quicker which has freed up staff to be more pro-active. The TurnPoint support team have been very responsive and easy to deal with throughout the whole process.

    Pros

    Appointment scheduling is very straight forward and easy to learn which is important when bringing on new staff. Entering repeat appointments is very quick. Care workers in the field appreciate the fact that they have all relevant client information at their finger tips and are instantly advised of any changes to their rosters. They don't appear to have any problems using the mobile "app". Communication...

    Cons

    No software package is perfect but nothing comes to mind which is really worth mentioning.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Has been great especially with programmer's being on call whenever needed.

    Reviewed 4 years ago

    Makes the communication between head office and staff (employees working remotely) extremely easy considering they are remote. Record keeping through the system has also been seamless and make our job very easy especially when needing to track when urgent.

    Pros

    * programmer open to ideas / changes that make system work better for our needs * simplicity in use for our care workers and admins

    Cons

    Having the time as an admin to understand all the functions and changes as it is constantly developing

    TurnPoint FAQs and common questions

    Q. What type of pricing plans does TurnPoint offer?

    TurnPoint has the following pricing plans:
    Starting from: $12.50/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of TurnPoint?

    TurnPoint has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does TurnPoint support?

    TurnPoint supports the following languages:
    Arabic, Chinese (Simplified), English


    Q. Does TurnPoint offer an API?

    Yes, TurnPoint has an API available for use.


    Q. What other apps does TurnPoint integrate with?

    TurnPoint integrates with the following applications:
    MYOB Business, ELMO Software, Xero


    Q. What level of support does TurnPoint offer?

    TurnPoint offers the following support options:
    Email/Help Desk, Chat, Phone Support, Knowledge Base, 24/7 (Live rep)

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