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Zoobook EHR Logo

EHR and practice management for mental health facilities

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Zoobook EHR - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Zoobook EHR overview

What is Zoobook EHR?

Zoobook is an EHR software and practice management solution built to help busy addiction and mental health facilities achieve real-time clinical compliance, optimize referral sourcing, and capture 100% of billing so they can grow 50% year-over-year. Zoobook Systems is a vendor that provides a cloud-based electronic health record and practice management software for mental health facilities to manage patient records, billing, reporting, scheduling, and other administrative tasks.

Key benefits of using Zoobook EHR

1. Scheduling and client's self scheduling
2. AI and Clinical Decision Support
3. Billing
4. Practice management
5. Methadone module, bed management, Telehealth

Starting price

100 /
per month

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Zoobook EHR’s user interface

Ease of use rating:

Zoobook EHR pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(40)
5(112)

What do users say about Zoobook EHR?

Reviewers indicate Zoobook EHR is user-friendly and easy to navigate, with many finding the interface intuitive and visually clear once they become familiar with it. They appreciate that most features are accessible and that the system is well-organized, though some mention an initial learning curve and occasional complexity for new users. Some say setup can be challenging and certain areas could be simplified.

Users report that customer support is responsive, helpful, and consistently available, with prompt replies and personalized assistance during training and troubleshooting. They feel the training is thorough and trainers are patient, but note ongoing learning is needed to master all features.

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Who uses Zoobook EHR?

Based on 152 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Mental Health Care
Health, Wellness and Fitness
Individual & Family Services
Hospital & Health Care
Others

Use cases

Mental Health
Electronic Medical Records
Therapy Notes
Therapy

Zoobook EHR's key features

Most critical features, based on insights from Zoobook EHR users:

HIPAA compliant
Charting
Initial assessments
Treatment planning
For mental/behavioral health
Therapy notes

All Zoobook EHR features

Features rating:

Employee management
Patient records management
Appointment scheduling
Insurance eligibility verification
Compliance tracking
EMR/EHR
Medical billing
Meaningful use certified
Claims management
E-Prescribing
Clinic interoperability
Confirmations/Reminders
Decision support
Coding assistance
Claims scrubbing
Multi-Provider practice
ONC-ATCB certified
Order entry
Practice management
Progress notes
Telemedicine

Zoobook EHR awards

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Per month

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Zoobook EHR pricing

Value for money rating:

Starting from

100

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Zoobook EHR price and value

Value for money rating:

To see what individual users think of Zoobook EHR's price and value, check out the review snippets below.

“I am very pleased with the excellent client/customer support. Zoobook is a robust EMR an is a wonderful value for the cost.”
SB

Sean B.

COO

“Working with [sensitive content hidden. Has been a pleasure; he is qualified, intelligent, and an excellent support member.”
SM

Stephanie M.

Co-Occurring Clinical Supervisor

Zoobook EHR customer support

What do users say about Zoobook EHR customer support?

Customer support rating:

We analyzed 39 verified user reviews to identify positive and negative aspects of Zoobook EHR customer support.

Widespread user sentiment highlights the support team's quick, friendly, and effective responses to inquiries and issues.

A significant portion of users value the ease of contacting support, whether by email or direct phone, and the team's accessibility.

Common user feedback notes ongoing training and on-demand help, even months after onboarding, as especially helpful.

Support options

Chat
Email/help desk
Faqs/forum
Knowledge base
Phone support
24/7 (live rep)

Training options

Webinars
In person
Live online
Documentation

To see what individual users say about Zoobook EHR's customer support, check out the review snippets below.

“We are still getting on-demand support and training many months after initial installation - the customer success team does not limit their efforts to brand new clients - support has been key to making better use of the features.”

DS

Dan S.

Program Coordinator

“Good customer service, very approachable, quick replies, many problems are solved in a timely manner, extremely satisfied with customer service.”

DW

Donnie W.

Director of Clinical Services

“Its easy to use and anytime I need help I know I can simply send an email and my request is usually taken care of in minutes”

RG

Rachel G.

Director of Operations

Zoobook EHR FAQs

Q. What type of pricing plans does Zoobook EHR offer?

Zoobook EHR has the following pricing plans:
Starting from: $100.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Zoobook EHR?

Zoobook EHR has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Zoobook EHR support?

Zoobook EHR supports the following languages:
English


Q. Does Zoobook EHR offer an API?

No, Zoobook EHR does not have an API available.


Q. What level of support does Zoobook EHR offer?

Zoobook EHR offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

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