Cadmium is an excellent tool for harvesting speaker info. The staff also responds quickly when client service is needed. I love the flexibility and ease of customizing Cadmium's tools. I also love the search bar in the settings page . I haven't seen that anywhere else and it's very useful. The staff and I have already briefly discussed my requests to better the service by carrying over "speaker agreement" task achievement data from the scorecard to the harvester, making the communications module spell-check compatible, and by offering a way to download all speaker headshots. My company will continue using it for our upcoming conferences. (I am currently just using the Scorecard and Harvester tools.)
Concerning the display, the series of links and buttons for speakers in the Scorecard and Harvester look clunky and dated. It would be nice if the site looked more Apple-like, frankly. Cadmium's website coding can also be buggy, and it's something different every time from random instances of being logged out, to incomplete confirmation messages, to preview windows that won't disappear. Sometimes it feels like I have to quickly do what I need in Cadmium before the site falls apart. Scaling back to a higher level, I still don't see much purpose of the "points" system on my dashboard. Lastly, to be blunt, I hate the mascot. It looks like a watered-down Minion.
Response from CadmiumCD
Thank you for your review Eric. We pride ourselves on delivering great customer services and a customizable product. We are so glad that you've experienced both. Your myCadmium points can be used to purchase urgent Boomerangs or custom reports. Simply click the points on your dashboard to access your point bank. Also, you absolutely have the ability to download all speaker head shots into one ZIP file. As you know, we're constantly updating and improving our system. We've taken note of your suggestions and will include them in future development considerations. Thanks again for taking the time to write this review. We look forward to continuing to serve you and your organization!