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Nimble Logo

Contact management & social relationship software

Last updated: October 2024

Nimble Pricing, Features, Reviews and Alternatives

Nimble FAQs

Q. What type of pricing plans does Nimble offer?

Nimble has the following pricing plans:
Starting from: $24.90/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Nimble?

Nimble has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Nimble support?

Nimble supports the following languages:
English


Q. Does Nimble support mobile devices?

Nimble supports the following devices:
Android, iPad, iPhone


Q. Does Nimble offer an API?

Yes, Nimble has an API available for use.


Q. What other apps does Nimble integrate with?

Nimble integrates with the following applications:
Wufoo, HubSpot Marketing Hub, Constant Contact, Talkdesk, Adobe Commerce, RightSignature, Dropbox Business, Webex Suite, Zoho CRM, FullContact, ActiveCampaign, Audiense, Zapier, QuickBooks Online Advanced, Recurly, Gmail, ClickDesk, Google Workspace, FreshBooks, iContact, NetSuite, Freshdesk, Stripe, Nutshell, SugarCRM, Harvest, Google Contacts, Cvent Event Management, ConnectWise PSA, GoTo Webinar, Eventbrite, Meta for Business, Batchbook, Highrise, GoTo Training, Mad Mimi, Mailchimp, Marketo Engage, Podio, Hootsuite, PandaDoc, Xero, AWeber, Evernote Teams, Operations Hub, Shopify, Zendesk Suite


Q. What level of support does Nimble offer?

Nimble offers the following support options:
Knowledge Base, Chat, FAQs/Forum, Email/Help Desk

Nimble product overview

Price starts from

24.90

/user

Per month

What is Nimble?

Nimble is the industry-leading CRM for Office 365 and G Suite that builds award-winning contact management solutions for teams and individuals. It does all the work by integrating with productivity apps such as inboxes and calendars, delivers a streamlined user experience, and was built to help business teams close more deals, faster.

Key benefits of using Nimble

  • Show customers that they're valued by monitoring and responding to their concerns, in real-time, across all of your networks, with Nimble.

  • Search across all of your social channels simultaneously with Nimble and read messages from all networks in one unified view.

  • Find and engage targeted leads on social networks and import leads directly into Nimble to begin nurturing them socially.

  • Use the Nimble smart contacts app to see live contact profiles immediately while you browse.

  • Nimble will identify people in your network that you should be communicating with then guide you on how, when, and why to interact with them.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Chat
    FAQs/Forum
    Email/Help Desk

    Training options

    Documentation
    Videos
    Webinars

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    Nimble pricing information

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    Value for money contenders

    Nimble features

    Functionality

    4.2

    /5

    1.8K

    Total features

    60

    15 categories

    Most valued features by users

    Reporting/Analytics
    Third-Party Integrations
    API
    Data Import/Export
    Reporting & Statistics
    Mobile Access
    Email Marketing
    Customizable Templates

    Nimble users reviews

    Overall Rating

    4.4

    /5

    1.8K

    Positive reviews

    89

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.17/10
    Rating distribution

    5

    4

    3

    2

    1

    998

    669

    169

    27

    16

    Pros
    Nimble is a great app that helps to keep great interactions with our customers. It helps to track the relationship between each clients and what they need in real time.
    We have been with Nimble for 5+ years and would recommend them to anyone looking for a fast, reliable storage solution with great customer support.
    The interface is dominantly having a good set-up quality that the developer must be commended in doing this. Hue can also bring impact to users.
    Cons
    It lost me when I had to create a subscription for piesync to integrate other essential applications.
    As I am still getting used to the software it is difficult to criticise.
    There seemed a to be a lot of glitching and freezing- especially at the most inconvenient time of trying to clock in/out.

    Overall rating contenders

    WB
    AvatarImg

    Walter B.

    Director of Sales

    Information Technology and Services, 11-50 employees

    Review source

    Overall Rating

    I like Nimble for its ease of use!

    Reviewed a year ago

    Transcript

    Walter: Hi, I'm Walter, director of Sales of ibm/SEIMless. And I rate Nimble a 5. Before using Nimble, we were using HubSpot. I did like HubSpot, but one of the things I did not like as we were growing is as we added additional feature, it became pretty costly for every little feature that we wanted. And we were introduced to Nimble, and I'm trying to think of the other one, I think it's called Monday and Soho. We choose Nimble for the fact that it had everything that we wanted at the price structure, and we were pretty happy with it once we got it up and running. The reason we choose Nimble was majority of the features that we were looking for plus there were additional features that helped us along the way was tracking emails, tracking campaigns. What I mean by tracking campaigns is seeing how many emails in the campaign was actually opened, the percentage, how long they viewed the email, how many times they've actually opened the email and who opened the links to our company website. Getting started with Nimble was actually somewhat easy based on my experience with CRMs. There was a couple of hiccups that we wanted to make sure that we were doing it properly to gather the information and to enter information that we needed, such as customer data, sales tracking, being able to monitor open and close emails. And being able to view emails to retain emails, so that way when we were sending out campaigns or emailing a customer regarding projects or introducing ourself, we had a copyright in front of us without having to open another application. But the process was very seamless. It wasn't that much of a headache, and we were very happy that we were able to get it up and running pretty quickly. I would recommend Nimble over quite a few CRMs that I've used in the past. I've used the HubSpot, I've used the Dynamics. I've used some that probably you haven't heard of before. But one of the things I love about Nimble was the ease of use when we needed support or ask question was pretty simple to do that either by using the chat or phone. Currently, for the cost and for what you're getting, I think is one of the best CRMs out there in the market today that I would recommend for people to get involved in and-

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    Lucas M.

    Owner

    Retail, self-employed

    Review source

    Overall Rating

    Too many bells not enough whistles

    Reviewed 3 years ago

    Transcript

    Lucas M.: Hi, my name is Lucas. I'm an owner. I give Nimble five, and for more reviews like this, click down below. I was using HubSpot before, and it's got a lot of integrations, but there's a lot of confusion as far as how to get things together, and I found it very cumbersome. I didn't really care for it. I chose Nimble because it integrated smoothly with everything that I already use, like MailChimp, and Gmail, 365, so it was something that I was already familiar with. Onboarding with Nimble was pretty simple. Everybody's straightforward as far as how to do things, and you can pretty much ask any questions that you have, and everybody works with you, so it was pretty straightforward. There wasn't too much hassle. I would recommend Nimble to anybody out there who's looking to simplify their contacts, their messaging, social media, it just combines everything in one. From LinkedIn, to Facebook, to Ring Central, I mean. You name it, this thing does it all. And I think that it's a very simple, very straightforward, easy to use, easy to learn, and easy to teach any of your employees if that's what you care to do. But it's a good CRM.

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    Greg H.

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    We are a small business, which Nimble is the Central heart. We love that it's simple & robust!

    Reviewed 7 years ago
    Pros

    It provides so many great qualities. My favorite is the Deals section. It is completely customizable and lets you create and follow your own sales process. Of course the ease of inputting information with the nimble prospector is genius as well. With all our people working remotely, Nimble is our hub of contact. We can see updates easily and research others communication with a potential client. On top of the deals & CRM, it offers a way to send bulk email. Granted it's limited, but still a super handy tool for small campaigns. I also love the iOS app. Not quite as robust as the online desktop, it still gives me everything I need, in a handy display. I'll say it again, we live in the deals section. By far my favorite element! Oh also, the social media integration is very helpful when researching potential clients as well. Finally, they provide great support. Both through twitter and email, I get quick responses with an attitude of helpfulness.

    Cons

    Hmmmm... I like a lot... I probably like least their "home page"... it seems useless to me, which I'm sure reflects how I like to work. I hope they expand how many emails you can send. In my favorite section - Deals - I don't love how when you lose or finish a deal where it goes. I'd like a better post-management system of deals. (could be user ignorance on that). That's probably it. I'm a big fan.

    Vendor response

    Hi Greg, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying how you can customize your deals section within Nimble. We recently released a feature that enables Nimble users to create multiple custom pipelines and add custom stages to each pipeline. In addition, we recently released our new and improved Today page that enables users to add a cover photo and a logo to their account. You can also customize where you would like to see your deals, tasks, events, important contacts, and and signals. Best, Olivia Nimble Customer Success Ninja

    JC
    AvatarImg

    JIm C.

    Marketing and Advertising, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Best of the best for newbies (oldies, too, maybe)

    Reviewed 4 years ago

    Blows my mind. I had some experience with CRM’s a little, but did not until recently, actually need one. They were all so cumbersome. Nimble is actually fun to use. (shhh! Don’t tell the boss. OH! That’s me) who knew!?

    Pros

    It is very intuitive to learn & to use. I started with 2 other CRM’s. The learning curve was prohibitive for both. I’d make a little headway, then realize I barely understood how they worked. One of them was so intricate that I never really “got it,” despite tons of reference videos. The ability to seek other contact info is a very useful feature.

    Cons

    I cannot really come up with a disappointment. Nimble keeps working for me, not me for Nimble.

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    Verified reviewer

    Computer Software,

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Good contacts manager with potential thwarted by so-so UI, too much sales focus and persistent bugs.

    Reviewed 7 years ago

    Contact information. Group emails. Task tracking.

    Pros

    I like the idea of an integrated contacts manager and the social function is helpful. It's also good for group emails. It's better than the sales-focused CRM software I've looked at, but still needs a lot of work IMHO. Keep in mind, I'm a startup founder and not a sales person, which seems to be the primary target.

    Cons

    Lots of unresolved glitches or not-great UX. For example, Nimble shows activity for an email being read if I open it, this should only happen if the recipient did. Also, the Nimble window in Gmail is inconsistent, sometimes it appears, other times it doesn't. Finally, it will mysteriously show hundreds of new activity updates, often for the same few emails, when none have occurred. Another issue is upselling. I requested multiple pipelines since min-2017. They said it was in the works. When they finally added it, they didn't contact me as they said they would and also required a subscription upgrade to use it. Overall, I'm not a fan of the UI. It's not terribly intuitive and dated. AngelList covers some of the same functionality, like pipelines and messaging, in a much more elegant and efficient interface.

    Vendor response

    Hi there, Thank you for sharing your feedback with our team. :) We are so glad to here that you have enjoyed Nimble's Social Profile matching tool that locates your contacts social profiles based on the information provided. We recently released our multiple pipeline feature that enables Nimble users to create as many pipelines with custom stages in each pipeline. This is included within our Business plan, which also enables users to send up to 100 Group Message sends per day, storage 2 GB of storage, and import up to 25,000 contacts. Users can definitely upgrade storage and contacts. Best, Olivia Nimble Customer Success Ninja

    AP
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    Anil P.

    Entertainment, 1-10 employees

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Creative Alliance Review

    Reviewed a year ago

    Our problem with customer database management has been fully solved by Nimble. Thank You Nimble team for this super useful software.

    Pros

    We are at the Alliance are finding it very useful to use Nimble. We have to constantly relay our new ideas and new developments to our customers and Nimble has helped us to keep track of our contact database and manage it properly so that we have been able to tell every new thing to our customer base at a prompt manner.

    Cons

    We loved every aspect of it and planning to buy the software once the trial period ends. One thing is, new users can get lost at the beginning but later when you get used to it, Nimble is so helpful and easy to use.

    BB
    AvatarImg

    Brad B.

    Electrical/Electronic Manufacturing, 501-1,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    My experience

    Reviewed 4 years ago
    Pros

    Hardly know its there, which is great, as its easy to use and upgrade. Customer Service is awesome.

    Cons

    Needs more integration with VMware, and some work needs to be done on alarms.

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