Hotel Connect Pricing, Features, Reviews & Alternatives

Hotel Connect

The all-in-one solution for independent hotels

5.0/5 (9 reviews)

Hotel Connect overview

What is Hotel Connect?

Hotel Connect is a cloud-based property management software designed to help independent hotels create bookings, track inventory changes, and handle promotions to receive more reservations. The drag-and-drop interface lets users check-in guests and manage bookings from a unified platform.

Key features of Hotel Connect include housekeeping management, loyalty program, maintenance management, marketing automation, front desk management, online booking, and rate management. The application allows teams to modify pricing and track inventory changes from within a calendar view. Multiple room types can be connected to each other, enabling hoteliers to specify rates for luxury rooms as more expensive than standard doubles.

Hotel Connect can filter and view guest name, booking number, market segment, arrival date, and other details from a centralized dashboard. Hotels can also use the system to accept online payments whilst maintaining compliance with PCI guidelines. Hotel Connect helps managers create advanced reports and gain insights into revenue generated over a period of time and the number of bookings obtained from multiple channels.
www.hotelconnect.me

Pricing

Starting from
€5/month
Pricing options
Free
Free trial
Open source
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Brazil, China, Germany and 4 other markets, India, Japan, Mexico, United Kingdom

Supported languages

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Hotel Connect user reviews

Excellent
9

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  5.0
  5.0
  5.0
Miroslav Š.

Intuitive and friendly

Used daily for 1-2 years
Reviewed 2021-04-03
Review Source: Capterra

Overall our experience with Hotelconnect has very good. If someone think to swich old software to Hotelconnect, this is it.

Pros
- HotelConnect is a software for everyone. It is very intuitive, stable and easy to use - friendly - They are wonderful to work with. Fantastic support for a great product - The software is extremely functional for everything you need

Cons
There is nothing bad I can say about. All is great

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Babatunde R.

Hotel Connect is Easy to use, Beautifully designed and Powerful

Used daily for 2+ years
Reviewed 2020-12-23
Review Source: Capterra

My experience with Hotel Connect has been very satisfactory due to different significant opportunities it offers, which includes: improve in customer experience and satisfaction, increase yield, lower training cost, improves fast and easy check-ins and check-outs, lower operational cost and increases productivity.

Pros
One of the standout features is the consistent in screen layout for Reservations, Arrivals, Guest in-House, Departures, No-shows, Availability, Manual Reservation and Cancelled Reservations and Status. All essential information are within 1 or 2 click . Hotel Connect Rate calendar gives freedom for specific rate availability restrictions based on Date range, Occupancy, Min/Max length of stay and Maximum rooms available for sale. The easy interface gives total control of the Revenue Management, and integration from the old system was easy, thanks to the easy and eye catching combinations of Toolbars , Icons and Tabs. Training the hotel employees with Hotel connect was really easy because of its user friendly interface, and unique simplicity design that makes the software self explanatory, which helped instill further confidence into hotel staffs and their overall working tools and output.

Cons
Hotel Connect is a powerful software product that offers many important features, and I believe that the developers can introduce its functionality in offline mode in the nearest future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Avi-Noam T.

User-friendly, beautiful design and great service

Used daily for 2+ years
Reviewed 2020-12-23
Review Source: Capterra

The main reason why we've chosen HotelConnect is due to the fact that we are directly connected to the channels. We don't pay unnecessary costs and save a lot of money. On top of that, the work-flow is incredible. I wouldn't want to switch to another PMS anymore.

Pros
HotelConnect is an amazing PMS. Its simplicity ensures that all users (even the ones without training) understand the system and are able to use it right away. The interface is beautifully designed, which is something I haven't seen much at other PMS's. HotelConnect is a PMS and Channel Manager in one, which is unique in itself. This has helped our hotel cut costs as we don't have to pay additional costs and are directly connected to the channels. Lastly, the pricing is unbelievable. HotelConnect gives you all the features (and more) for a very low cost.

Cons
In the past years that I've been using HotelConnect, I've never had any issues with the system. It works phenomenally!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nir M.

Great easy learning PMS with a variety of new feature and really fast set up

Used daily for 6-12 months
Reviewed 2021-03-07
Review Source: Capterra

Pros
The PMS is really easy to adapt to, it takes few hours to learn everything about it. since we are working with this PMS the training time for the new workers decreased significantly. the system is really initiative and you can learn everything just with playing with the system. Another great thing is all the extra features which we didn't have in our old systems - everything became automatically and it is much less work for the front desk

Cons
I have nothing bad to say about the system, I am really happy with this PMS

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Adi A.

Great system

Used daily for 2+ years
Reviewed 2021-02-08
Review Source: Capterra

A very good experience. The product is suitable for small and medium-sized hotels that are looking for a simple and convenient solution for operating the hotel through the various sales channels.

Pros
A system that is simple to use, convenient and saves on labor costs.

Cons
There are none. HotelConnect they gave me a comprehensive solution to everything I asked for and were willing to develop new things

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Hotel Connect pricing

Starting from
€5/month
Pricing options
Free
Free trial
Open source
Subscription
View Pricing Plans

One clear low price for every hotel, use our cloud based PMS and channel manager for just € 5 per room per month. You will get everything you need to run your hotel. Book a demo to see how HotelConnect can help you run your hotel.

Hotel Connect features

API
Activity Dashboard
Booking Management
CRM
Calendar Management
Channel Management
Electronic Payments
For Vacation Rentals
GDS/OTA Integration
Housekeeping Management
Inventory Management
Online Booking
Promotions Management
Rate Management
Reporting & Statistics
Reporting/Analytics
Reservations Management
Room Booking
Third Party Integrations

Payment Processing (115 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Hotel Connect

Key features of Hotel Connect

  • Built-in Accounting
  • CRM
  • Channel Management
  • Credit Card Processing
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Group Management
  • Guest Experience Management
  • Housekeeping Management
  • Maintenance Management
  • Marketing Automation
  • Mobile App
  • Multi Property
  • Multi-Property
  • Online Booking
  • Rate Management
  • Reporting/Analytics
  • Single Property
  • Travel Agent Bookings
View All Features

Benefits

- Check-in guests with one click
- Quickly create bookings
- Simple housekeeping management
- Easily update prices and restrictions
- Create promotions that get you more bookings
- Add additional products, such as bike rental