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Lodgix

Online booking and guest management for vacation rentals

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Lodgix Pricing, Features, Reviews and Alternatives

Lodgix product overview

What is Lodgix?

Lodgix is a vacation rental property management software offering features including online booking, communication automation, multiple listing site integrations, email marketing, accidental damage protection, and more.

Key benefits of using Lodgix

Users can set up email and text alerts, and trigger these to be sent on or relative to specific dates or events, including arrival and departure dates, invoice status or payment, or day of the month.

Lodgix offers reporting on income, occupancy, receivables, expenses, and more.

Guests can book online or on their mobile phone with Lodgix’s mobile-responsive availability calendars.

Users can add accidental damage cover to guests’ reservation fees, rather than taking a security deposit.

With digital signature, guests can sign their rental agreements online, and have a copy of the signed document emailed to them and the user, with no need for printing, faxing, or mailing.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
FAQs/Forum
24/7 (Live rep)
Phone Support

Training options

Live Online
Videos
Documentation
Webinars

Lodgix pricing information

Value for money

4.8

/5

168

Starting from

$

49.99

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Lodgix features

Functionality

4.8

/5

168
Total Features22 3 categories

Most valued features by users

Reservations Management
Payment Processing
Activity Dashboard
Housekeeping Management
For Vacation Rentals
Contact Management
Access Controls/Permissions
Work Order Management

Functionality contenders

Lodgix users reviews

Overall rating

4.9

/5

168

Positive reviews

97%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.48/10
Rating distribution

5

4

3

2

1

149

14

4

1

0

Pros
Ve have been very satisfied and impressed with Lodgix from day one. They have great software that’s simple to use, and great customer service.

RS

Rheannon S.

Very helpful and responsive support from the developer. The photo gallery component is probably the best in the industry.

Gil P.

It’s awesome that we can access it anywhere to make changes on the fly or to check our guest calendar. The reporting is great which makes doing quarterly taxes a breeze.

MK

Morgan K.

Cons
Not having this function has in no way impeded our bookings, with almost 70% of our bookings coming directly through Lodgix.

HT

Helen T.

The only thing that I am very unhappy with is that my inquiry emails and some other emails cannot be sent from my own email address.

PR

Patty R.

Extremely difficult and complicated to use and integrate if you are not computer savvy.

SS

Steven S.

Overall rating contenders

Overall Rating

Simply the Best Short Term Rental Manager Available

Reviewed a year ago

Transcript

Gil P.: Hi, I'm Gil. I'm the owner of a technology consulting firm, and I give Lodgix a five, a solid...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ease of use for Lodgix is exceptional

Reviewed 2 years ago

I love that this software functions with all my accounts...Airbnb, VRBO, HomeAway, our own Web site & Social Media such as Facebook & Instagram

Pros

We are homeowners who chose to turn our home into a vacation rental and needed software to back that up. Over the last 3 years we have found Lodgix to support that decision 100%. If I come across something I can't figure out myself their customer service is right there to help. I think you will enjoy your purchase as much as we have.

Cons

Like everything this software sometimes has a different language to discribe the function than I would. So trying to look it up in the manual is hard. But the customer service comes into play here and I have always gotten my answer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ticks ALL the boxes!

Reviewed 2 years ago

From the beginning, these guys have been super helpful. The software is really easy. The pricing is very reasonable, with the option to have add ons at additional cost. There have not been any glitches over the years, the system has never 'gone down' and business has grown because of Lodgix.

Pros

Ease of use. We very quickly could load up our multiple properties and get the business up and running and fully operational very quickly, when we changed over from our last PMS. The software works equally well for Australian businesses, even though the company is US based My staff find it easy to navigate and training has been no problem with the Tutorial Manual that is provided. I love that the...

Cons

I would dearly love it if a guest could do a property search, enter date parameters, and all available holiday homes with a total price could be visible. I do believe however that is something that the guys are working on. So that is fantastic. Not having this function has in no way impeded our bookings, with almost 70% of our bookings coming directly through Lodgix!!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Recommended for businesses

Reviewed 2 months ago

Overall my experience with Lodgix is great and would highly recommend to vacation rental owners.

Pros

I really enjoy the overall functionality of this vacation rental management software. I can book reservations, charge payments including add ons.

Cons

The reporting system is basic and could use some uplift. Offer extra filters to make reports more customized.

Vendor response

Thank you for the kind words! We appreciate your business and will continue to work hard on improving the product to meet your future expectations!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Do not use

Reviewed 4 years ago

None waste of my time and poor customer service

Pros

After a long set up process I got everything up and running on my site after a small set up issue...

Cons

I made the mistake of asking one question regarding an issue with the WordPress install and they responded by saying maybe I shouldn't try to learn WordPress, which as network admin, I already know WordPress, but suggested I go to wix and have them build a site and drop the html into my site. Worst advice anyone could give and when I responded I don't need to LEARN WordPress and if the WordPress plug in doesn't maybe I should move on and the owner responded yes I should just move on. So with those great customer service skills I don't see why anyone would use this software. I own a large property management company and pay a lot for my software and wanted to this out. Now I know and will stay with what I have. [This review is of the Free Trial]

Vendor response

This particular individual was not a Lodgix subscriber. The individual had one property and was extremely rude to our support staff. There are many smaller platforms that work great for small accounts with less than 3 properties. Due to channel restrictions Lodgix in many instances is just not a great fit for those with <3 properties. This individual clearly needed technical hand holding...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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So glad we found Lodgix

Reviewed 2 years ago

Lodgix has allowed us to run our accommodation business much more easily and at a lower cost than before leaving us with more time and money to spend on our personal life. It does everything we want in a hospitality software package including synching calendars with different online booking sites, our own booking button on our website and more.

Pros

I love that it is so easy to set up a new booking and organise payment when a booking comes through to us direct. I also love the automatic emails we have set up for guests before and after their stay. The customer service from Lodgix has always been prompt and helpful. We can also run lots of reports and the one I love the most is where I can compare this year’s revenue with last year’s.

Cons

I’d like to be able to maybe format the emails a bit differently but they are more than adequate and I wouldn’t want the very reasonable fees to go up.

Lodgix FAQs and common questions

Lodgix has the following pricing plans:
Starting from: $49.99/month
Pricing model: Subscription
Free Trial: Available


Lodgix has the following typical customers:
Freelancers, Mid Size Business, Small Business


Lodgix supports the following languages:
English


No, Lodgix does not have an API available.


Lodgix integrates with the following applications:
Authorize.net, PayPal, Stripe


Lodgix offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support

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