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Lodgix
Online booking and guest management for vacation rentals
(4)
Typical customers
Platforms supported
Support options
Training options
Starting from
69.99
Per month
Other
Starting from
50.42
Per month
Other
Value for money
4.8
/5
169
Starting from
69.99
Per month
Other
Value for money contenders
Overall Rating
4.9
/5
169
Positive reviews
149
15
4
1
0
Overall rating contenders
Gilbert P.
Founder & CEO
Education Management, 1-10 employees
Review source
Transcript
Gil P.: Hi, I'm Gil. I'm the owner of a technology consulting firm, and I give Lodgix a five, a solid...
James H.
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This is the most well thought-out product I've ever purchased. It has every option you could possibly want, and has contributed to our significant growth in the few months we've been using it. The company is incredibly responsive to suggestions and customer service is top notch. It's clear they have an in-depth understanding of the needs of small- to mid-sized vacation rental businesses. They're a...
There are literally too many features to list, all of which work seamlessly with each other. Some of the ones that have helped us the most: 1)autoresponding to inquiries (even automatically suggesting comparable properties when the inquiry is for a booked property) 2) building a trackable database of all inquiries and guests 3) sending emails based on specific triggers 4) alerting housekeepers...
Really none. There are ongoing improvements to every aspect of the software based on client feedback.
Thanks Jim, appreciate the kind words. I'll remember that next time you need a new feature. :-) You've got some amazing properties in Charlotte..for whomever reads this, if you are visiting Charlotte, NC, check out TheHomeCollectionCLT.com for some exceptional vacation rentals!
Alexandra E.
Hospitality, self-employed
Used daily for 1-2 years
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My overall experience has been positive. I have had issues but [SENSITIVE CONTENT HIDDEN] have been prompt to resolve.
I call this product by back office though it also generates and updates by website. It interfaces with my payment systems well and it is fairly easy to use. Getting photos added is easy thought i just recently learned that adding Alt tags is a limitation. Alt tags are a key requirement for SEO
The reporting basically sucks for my needs. I tried using the reports with some edits but editing also is a limitation. I have two business models in place: For example. The model that was in place when I signed up involves sharing a 60/30 or 70/30 split on the lodging figure and corresponding tax is also split accordingly. Lodgix can't deal with that so I have to track sales, by client, in separate worksheets. The reporting is not useful for my needs because I am not able to tell the system to use my business model elements.
Sean R.
Real Estate, self-employed
Used daily for less than 6 months
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One of the few affordable hosting services that has full integration with both Homeaway and Airbnb simultaneously. Unfortunately, the lack of dynamic rates or rate imports and other features makes it not a good option for me.
Easy to integrate with major channels like Homeaway and Airbnb. Sync availability, rates, and listing details from one source. Flat fee per listing makes it affordable.
Airbnb integrations incurs an addition 1% charge. No native messaging through the Lodgix app. Slow customer service can take hours to respond through online chat. Pretty confusing interface makes certain features hard to find. No dynamic pricing support. Lacks integration with some smaller channels.
Hello, thanks for taking the time to review Lodgix. It is true that we do not currently support dynamic pricing. To date the data just isn't there to say it's a must have for the typical vacation rental pm. Many who have tried it, have stopped using it. Another consideration is that dynamic pricing creates confusing interfaces and adds more complexity than may be desired by most of our customers. That...
Kristjan L.
Hospitality, 1-10 employees
Used daily for 1-2 years
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Finding at software that fulfils all or most of your needs in apartment rental business is not an easy task. Before finding Lodgix, I had tested tens of different softwares and visited ITB Berlin - the world's leading travel trade show to meet with a number of software developers who at first claim to do everything what you ask for in a product, but in reality after a demo you see the shortcomings that at least I could not accept. For me Lodgix has been the most user friendly finding after years of research. And what I like most, is the quickness of customer service, although they are based in US and I am from from Europe.
Ease of making quick bookings Website connectivity Owner reports Sync with AirBnB, Booking.com etc.
The software works perfectly and while there is not anything that the software falls short on, I would like to have more graphical reports and possibility to generate own reports, but you can export everything to pdf and excel, so this is not a dealbreaker.
Kim B.
Hospitality, 11-50 employees
Used daily for 1-2 years
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From day one, the Lodgix team has been so willing to help us set up and use the software. If we ever have a question, we know they are just a phone call or online chat away and that they will go above and beyond to help us get the most out of the software. The automation within Lodgix has allowed us to free up valuable staff time to work one on one with guests on property. This helps our guests feel valued and increases guest satisfaction.
The Lodgix Software is so easy to use. We use it in all aspects of our Resort from online reservations, guest documents, housekeeping, and accounting. Every time I stop in our front office one of our reservationists tells me how much they love Lodgix and how much it has simplified their job. All the information we need about our guest experience is located in one program. Plus, the online help manual is great and the help team is always quick to respond to any questions or set up a tutorial to teach us how to better use the software.
In our previous system, we charged a separate daily resort fee to guests. Lodgix does not currently have the capability to add on a daily resort fee, so we have had to find a work around.