Lodgix Pricing, Features, Reviews & Comparison of Alternatives

Lodgix

Online booking and guest management for vacation rentals

4.86/5 (166 reviews)

Lodgix overview

What is Lodgix?

Lodgix is a vacation rental property management software offering features including online booking, communication automation, multiple listing site integrations, email marketing, accidental damage protection, and more.

Lodgix enables guests to book their stays and make inquiries online, through their PC or mobile phone, using responsive availability calendars. Guests can also sign rental agreements using digital signatures - removing the need for the printing, mailing, or faxing of documents. Once the agreement is signed, the document is timestamped and copies are emailed to both the guest and the property manager, creating an agreement which is legally binding across all 50 US states.

Lodgix allows users to set up communication workflows for guests, employees, property owners, and staff, to send automated and scheduled emails and texts, before, during, and after a guest’ stay. Communications can be triggered by arrival or departure date, day of the month, invoice status, or receipt of payments.

Lodgix offers a WordPress plugin, which allows a user to build a website very quickly and economically while also retaining control over all of their content and search engine rankings even if they choose to stop using Lodgix.
www.lodgix.com

Pricing

Starting from
$49.99/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English
Lodgix screenshot: Users can set up email templates in Lodgix to automate their communicationsLodgix.com Vacation Rental Software Marketing VideoLodgix screenshot: Lodgix allows users to approve or reject guest booking requests and specify payment methods for approved reservationsLodgix screenshot: Users can add multiple add-ons to their properties in Lodgix, with both chargeable and complementary optionsLodgix screenshot: Lodgix includes digital signature functionality, allowing guests to sign rental agreements without the need for printing and mailingLodgix screenshot: Users can add discounts in Lodgix, such as last minute discounts to encourage guests to book unfilled properties available within the next few days or weeksLodgix screenshot: Lodgix allows users to set up multiple different email templates and response automationsLodgix screenshot: Lodgix generates housekeeping reports to keep staff informed of check-ins and check-outsLodgix screenshot: Lodgix automatically produces invoices for all reservationsLodgix screenshot: Users can add rental expenses into Lodgix, and attach these to specific propertiesLodgix screenshot: Lodgix enables users to create work orders for any maintenance work required on properties

Lodgix reviews

Value for money
Features
Ease of use
Customer support
  4.8
  4.8
  4.7
  4.8
Gil Parrish

Simply the Best Short Term Rental Manager Available

Used weekly for 1-2 years
Reviewed 2019-11-13
Review Source: Capterra

We have implemented the program with one client and anticipate adding many more to this excellent program.

Pros
The program is very easy to implement. The online support is second-to-none! The chat/help program responds in minutes (not hours and days). The program requires no upfront investment except for the monthly module fee. There is NO obligation or contract and the program can be canceled at anytime with no hassell.

Cons
I wish there was a Wix version of the program. The embed option does not quite cut it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Helen Turner

Ticks ALL the boxes!

Used daily for 2+ years
Reviewed 2019-11-08
Review Source: Capterra

From the beginning, these guys have been super helpful. The software is really easy. The pricing is very reasonable, with the option to have add ons at additional cost. There have not been any glitches over the years, the system has never 'gone down' and business has grown because of Lodgix.

Pros
Ease of use. We very quickly could load up our multiple properties and get the business up and running and fully operational very quickly, when we changed over from our last PMS. The software works equally well for Australian businesses, even though the company is US based My staff find it easy to navigate and training has been no problem with the Tutorial Manual that is provided. I love that the guys are constantly improving things, and nothing is static. There is always great changes that are taking place. We opened up second business and automatically went to Lodgix for our PMS. There was no need to shop around, I couldnt be happier with the product we have. Totally love that the guys always respond to any questions we have. Even though we have a time delay of 12 hours difference, I have often had replies out of business hours from them. I sincerely thank them for their customer support. It is always clear, concise and helpful.

Cons
I would dearly love it if a guest could do a property search, enter date parameters, and all available holiday homes with a total price could be visible. I do believe however that is something that the guys are working on. So that is fantastic. Not having this function has in no way impeded our bookings, with almost 70% of our bookings coming directly through Lodgix!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Bob Rosin

Do not use

Used daily for free trial
Reviewed 2018-01-25
Review Source: Capterra

None waste of my time and poor customer service

Pros
After a long set up process I got everything up and running on my site after a small set up issue...

Cons
I made the mistake of asking one question regarding an issue with the WordPress install and they responded by saying maybe I shouldn't try to learn WordPress, which as network admin, I already know WordPress, but suggested I go to wix and have them build a site and drop the html into my site. Worst advice anyone could give and when I responded I don't need to LEARN WordPress and if the WordPress plug in doesn't maybe I should move on and the owner responded yes I should just move on. So with those great customer service skills I don't see why anyone would use this software. I own a large property management company and pay a lot for my software and wanted to this out. Now I know and will stay with what I have. [This review is of the Free Trial]

Response from Lodgix.com


This particular individual was not a Lodgix subscriber. The individual had one property and was extremely rude to our support staff. There are many smaller platforms that work great for small accounts with less than 3 properties. Due to channel restrictions Lodgix in many instances is just not a great fit for those with <3 properties.

This individual clearly needed technical hand holding and so we kindly suggested that he try a couple of other platforms that cater to individuals who don't understand all the technical nuances of wordpress and who cater to smaller companies.

This did not sit well with this customer and I guess it upset him even though it was our intention to only steer him in a direction where his expectations would be met and happiness would result.

He was a trial subscriber for less than 24 hours and does not represent the many 1000s of satisfied customers that are illustrated in the other reviews present here.

Thanks!
Lodgix

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Lisa Brophy

So glad we found Lodgix

Used daily for 2+ years
Reviewed 2019-11-07
Review Source: Capterra

Lodgix has allowed us to run our accommodation business much more easily and at a lower cost than before leaving us with more time and money to spend on our personal life. It does everything we want in a hospitality software package including synching calendars with different online booking sites, our own booking button on our website and more.

Pros
I love that it is so easy to set up a new booking and organise payment when a booking comes through to us direct. I also love the automatic emails we have set up for guests before and after their stay. The customer service from Lodgix has always been prompt and helpful. We can also run lots of reports and the one I love the most is where I can compare this year’s revenue with last year’s.

Cons
I’d like to be able to maybe format the emails a bit differently but they are more than adequate and I wouldn’t want the very reasonable fees to go up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Tim Hargreaves

Think about switching

Used daily for 1-2 years
Reviewed 2019-11-07
Review Source: Capterra

Lodgix is an outstanding product for small to medium, hotel and property management users. Prior to switching to Lodgix I had two pressing objectives. Firstly, our older system had issues with credit card storage compliance (PCI). Lodgix solved this issue easily and this annual burden (PCI compliance) is a thing of the past. Secondly, we had developed our old system over many years to meet our needs, but we were seriously behind in our ease of getting inventory out to sales channels. Again, Lodgix solves this easily and inventory is synced without the worry of overbookings. Thank you Lodgix!!

Pros
Easy to use, can be used remotely outside the work location, good access to sales channels, comprehensive reporting options, great credit card payment options with Stripe link.

Cons
Lodgix is a wonderful out to the box solution. I have some improvements that would help our business and while Lodgix is responsive to my needs they have their own priorities for improvements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lodgix pricing

Starting from
$49.99/month
Pricing options
Subscription
Free trial
View Pricing Plans

30-day free trial, no credit card required.

1-7 properties: $49.99/month
8-12 properties: $64.99/month
12-20 properties: $99.99/month
21-30 properties: $99.99/month
31-40 properties: $119.99/month
41-50 properties: $139.99/month
51-60 properties: $159.99/month
61-70 properties: $179.99/month
71+: $199.99/month

Additional modules are also available on a subscription basis.

Lodgix features

Activity Dashboard
Automatic Notifications
Credit Card Processing
Invoice Management

API (77 other apps)
Availability Management (58 other apps)
Billing & Invoicing (59 other apps)
Booking Management (134 other apps)
Calendar Management (86 other apps)
Channel Management (72 other apps)
Discount Management (51 other apps)
Electronic Payments (66 other apps)
Inventory Management (60 other apps)
Online Booking Integration (85 other apps)
Price Management (56 other apps)
Promotions Management (57 other apps)
Reporting & Statistics (87 other apps)
Reservations Management (115 other apps)
Room Booking (80 other apps)
Third Party Integration (68 other apps)

Videos and tutorials

Additional information for Lodgix

Key features of Lodgix

  • WordPress plugin
  • Listing site integration
  • Online booking calendars
  • Accidental damage protection
  • Online documents
  • Automated emails
  • Email marketing
  • Calendar sync
  • Reservation deposits
  • Automatic alerts
  • Credit card processing
  • Multiple report types
  • Digital signature
  • Document creation
  • Invoice creation
  • Activity dashboard
  • Text alerts
  • Customizable confirmation emails
  • Scheduled emails
  • User access controls
View All Features

Benefits

Users can set up email and text alerts, and trigger these to be sent on or relative to specific dates or events, including arrival and departure dates, invoice status or payment, or day of the month.

Lodgix offers reporting on income, occupancy, receivables, expenses, and more.

Guests can book online or on their mobile phone with Lodgix’s mobile-responsive availability calendars.

Users can add accidental damage cover to guests’ reservation fees, rather than taking a security deposit.

With digital signature, guests can sign their rental agreements online, and have a copy of the signed document emailed to them and the user, with no need for printing, faxing, or mailing.