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Online booking and guest management for vacation rentals

(4)

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Lodgix Pricing, Features, Reviews and Alternatives

Lodgix product overview

Price starts from

69.99

Per month

Other

What is Lodgix?

Lodgix is a vacation rental property management software offering features including online booking, communication automation, multiple listing site integrations, email marketing, accidental damage protection, and more.

Key benefits of using Lodgix

Users can set up email and text alerts, and trigger these to be sent on or relative to specific dates or events, including arrival and departure dates, invoice status or payment, or day of the month.

Lodgix offers reporting on income, occupancy, receivables, expenses, and more.

Guests can book online or on their mobile phone with Lodgix’s mobile-responsive availability calendars.

Users can add accidental damage cover to guests’ reservation fees, rather than taking a security deposit.

With digital signature, guests can sign their rental agreements online, and have a copy of the signed document emailed to them and the user, with no need for printing, faxing, or mailing.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
FAQs/Forum
24/7 (Live rep)
Phone Support

Training options

Live Online
Videos
Documentation
Webinars

Lodgix pricing information

Value for money

4.7

/5

170

Starting from

69.99

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Lodgix features

Functionality

4.7

/5

170

Total features

60

3 categories

Most valued features by users

Reservations Management
Online Booking
Booking Management
Third-Party Integrations
Reporting & Statistics
Activity Dashboard
Reporting/Analytics
Calendar Management

Functionality contenders

Lodgix users reviews

Overall Rating

4.8

/5

170

Positive reviews

96

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.41/10
Rating distribution

5

4

3

2

1

149

15

5

1

0

Pros
Very helpful and responsive support from the developer. The photo gallery component is probably the best in the industry.
I sincerely thank them for their customer support. It is always clear, concise and helpful.
Way more flexibility and ease of navigation than our previous product. I feel very relaxed and am excited about all it will do for us.
Cons
Not having this function has in no way impeded our bookings, with almost 70% of our bookings coming directly through Lodgix.
The only thing that I am very unhappy with is that my inquiry emails and some other emails cannot be sent from my own email address.
Extremely difficult and complicated to use and integrate if you are not computer savvy.

Overall rating contenders

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Gilbert P.

Founder & CEO

Education Management, 1-10 employees

Review source

Overall Rating

Simply the Best Short Term Rental Manager Available

Reviewed 4 years ago

Transcript

Gil P.: Hi, I'm Gil. I'm the owner of a technology consulting firm, and I give Lodgix a five, a solid...

RK
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Ricahrd K.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The BEST PMS out there!

Reviewed 5 years ago

Love Lodgix. From the beginning, the customer service has been second to none. I wish I could hire these guys to work for me. They are constantly making improvements. Nothing is static here. Constantly evolving ...but in a good way..not be cause something was broke. I cant imagine how much time using this software has saved me and at the same time, provided me with a better customer experience. I do think I am a Lodgix lifer now:) So real quick: the software works, great customer service, always growing Of the 5 PMS I have used, Lodgix by far was and is the best!

Pros

Deep depth is usage. So much you can do with it and it just WORKS! I have used several other channel managers/property management systems and they all never seemed to rise to a level of just being acceptable. Lodgix hits that ball out of the park everytime! Response by the team is also stellar. Not only is their response time great...they are also helpful. Unlike most service providers, they answer the phone or email real fast, but they keep you going in circles for hours and days before a resolution is met, if ever. Go with Lodgix...they really cant be beat!

Cons

I have been using for over 3 years now and I am still learning everyday something new. That is how in depth this software is. Of course you can get up and running within a day or so...but then you start to add layers on top of layers and that takes time. So dont let that hold you back. It takes time to make something meaningful happen.

JH
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James H.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Fits the needs of small but growing company perfectly

Reviewed 13 years ago

This is the most well thought-out product I've ever purchased. It has every option you could possibly want, and has contributed to our significant growth in the few months we've been using it. The company is incredibly responsive to suggestions and customer service is top notch. It's clear they have an in-depth understanding of the needs of small- to mid-sized vacation rental businesses. They're a...

Pros

There are literally too many features to list, all of which work seamlessly with each other. Some of the ones that have helped us the most: 1)autoresponding to inquiries (even automatically suggesting comparable properties when the inquiry is for a booked property) 2) building a trackable database of all inquiries and guests 3) sending emails based on specific triggers 4) alerting housekeepers...

Cons

Really none. There are ongoing improvements to every aspect of the software based on client feedback.

Vendor response

Thanks Jim, appreciate the kind words. I'll remember that next time you need a new feature. :-) You've got some amazing properties in Charlotte..for whomever reads this, if you are visiting Charlotte, NC, check out TheHomeCollectionCLT.com for some exceptional vacation rentals!

BR
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Bob R.

Hospitality, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Do not use

Reviewed 7 years ago

None waste of my time and poor customer service

Pros

After a long set up process I got everything up and running on my site after a small set up issue...

Cons

I made the mistake of asking one question regarding an issue with the WordPress install and they responded by saying maybe I shouldn't try to learn WordPress, which as network admin, I already know WordPress, but suggested I go to wix and have them build a site and drop the html into my site. Worst advice anyone could give and when I responded I don't need to LEARN WordPress and if the WordPress plug in doesn't maybe I should move on and the owner responded yes I should just move on. So with those great customer service skills I don't see why anyone would use this software. I own a large property management company and pay a lot for my software and wanted to this out. Now I know and will stay with what I have. [This review is of the Free Trial]

Vendor response

This particular individual was not a Lodgix subscriber. The individual had one property and was extremely rude to our support staff. There are many smaller platforms that work great for small accounts with less than 3 properties. Due to channel restrictions Lodgix in many instances is just not a great fit for those with <3 properties. This individual clearly needed technical hand holding...

KL
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Kristjan L.

Hospitality, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best product on the market without a doubt

Reviewed 5 years ago

Finding at software that fulfils all or most of your needs in apartment rental business is not an easy task. Before finding Lodgix, I had tested tens of different softwares and visited ITB Berlin - the world's leading travel trade show to meet with a number of software developers who at first claim to do everything what you ask for in a product, but in reality after a demo you see the shortcomings that at least I could not accept. For me Lodgix has been the most user friendly finding after years of research. And what I like most, is the quickness of customer service, although they are based in US and I am from from Europe.

Pros

Ease of making quick bookings Website connectivity Owner reports Sync with AirBnB, Booking.com etc.

Cons

The software works perfectly and while there is not anything that the software falls short on, I would like to have more graphical reports and possibility to generate own reports, but you can export everything to pdf and excel, so this is not a dealbreaker.

KB
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Kim B.

Hospitality, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lodgix has dramatically improved the way we interact with our guests.

Reviewed 5 years ago

From day one, the Lodgix team has been so willing to help us set up and use the software. If we ever have a question, we know they are just a phone call or online chat away and that they will go above and beyond to help us get the most out of the software. The automation within Lodgix has allowed us to free up valuable staff time to work one on one with guests on property. This helps our guests feel valued and increases guest satisfaction.

Pros

The Lodgix Software is so easy to use. We use it in all aspects of our Resort from online reservations, guest documents, housekeeping, and accounting. Every time I stop in our front office one of our reservationists tells me how much they love Lodgix and how much it has simplified their job. All the information we need about our guest experience is located in one program. Plus, the online help manual is great and the help team is always quick to respond to any questions or set up a tutorial to teach us how to better use the software.

Cons

In our previous system, we charged a separate daily resort fee to guests. Lodgix does not currently have the capability to add on a daily resort fee, so we have had to find a work around.

Lodgix FAQs

Q. What type of pricing plans does Lodgix offer?

Lodgix has the following pricing plans:
Starting from: $69.99/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Lodgix?

Lodgix has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does Lodgix support?

Lodgix supports the following languages:
English


Q. Does Lodgix support mobile devices?

Lodgix supports the following devices:
Android, iPad, iPhone


Q. Does Lodgix offer an API?

Yes, Lodgix has an API available for use.


Q. What other apps does Lodgix integrate with?

Lodgix integrates with the following applications:
authorize.net, NextPax Channel Management System, WordPress, Stripe, PriceLabs, RemoteLock, Vrbo


Q. What level of support does Lodgix offer?

Lodgix offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support

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