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Lodgix
Online booking and guest management for vacation rentals
(4)
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Price starts from
69.99
Per month
Other
Lodgix is a vacation rental property management software offering features including online booking, communication automation, multiple listing site integrations, email marketing, accidental damage protection, and more.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.7
/5
170
Starting from
69.99
Per month
Other
Value for money contenders
Functionality
4.7
/5
170
Total features
60
3 categories
Functionality contenders
Overall Rating
4.8
/5
170
Positive reviews
96
%
149
15
5
1
0
Overall rating contenders
Gilbert P.
Founder & CEO
Education Management, 1-10 employees
Review source
Transcript
Gil P.: Hi, I'm Gil. I'm the owner of a technology consulting firm, and I give Lodgix a five, a solid...
Ricahrd K.
Hospitality, 1-10 employees
Used daily for 2+ years
Review source
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Love Lodgix. From the beginning, the customer service has been second to none. I wish I could hire these guys to work for me. They are constantly making improvements. Nothing is static here. Constantly evolving ...but in a good way..not be cause something was broke. I cant imagine how much time using this software has saved me and at the same time, provided me with a better customer experience. I do think I am a Lodgix lifer now:) So real quick: the software works, great customer service, always growing Of the 5 PMS I have used, Lodgix by far was and is the best!
Deep depth is usage. So much you can do with it and it just WORKS! I have used several other channel managers/property management systems and they all never seemed to rise to a level of just being acceptable. Lodgix hits that ball out of the park everytime! Response by the team is also stellar. Not only is their response time great...they are also helpful. Unlike most service providers, they answer the phone or email real fast, but they keep you going in circles for hours and days before a resolution is met, if ever. Go with Lodgix...they really cant be beat!
I have been using for over 3 years now and I am still learning everyday something new. That is how in depth this software is. Of course you can get up and running within a day or so...but then you start to add layers on top of layers and that takes time. So dont let that hold you back. It takes time to make something meaningful happen.
James H.
Review source
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This is the most well thought-out product I've ever purchased. It has every option you could possibly want, and has contributed to our significant growth in the few months we've been using it. The company is incredibly responsive to suggestions and customer service is top notch. It's clear they have an in-depth understanding of the needs of small- to mid-sized vacation rental businesses. They're a...
There are literally too many features to list, all of which work seamlessly with each other. Some of the ones that have helped us the most: 1)autoresponding to inquiries (even automatically suggesting comparable properties when the inquiry is for a booked property) 2) building a trackable database of all inquiries and guests 3) sending emails based on specific triggers 4) alerting housekeepers...
Really none. There are ongoing improvements to every aspect of the software based on client feedback.
Thanks Jim, appreciate the kind words. I'll remember that next time you need a new feature. :-) You've got some amazing properties in Charlotte..for whomever reads this, if you are visiting Charlotte, NC, check out TheHomeCollectionCLT.com for some exceptional vacation rentals!
Bob R.
Hospitality, 11-50 employees
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None waste of my time and poor customer service
After a long set up process I got everything up and running on my site after a small set up issue...
I made the mistake of asking one question regarding an issue with the WordPress install and they responded by saying maybe I shouldn't try to learn WordPress, which as network admin, I already know WordPress, but suggested I go to wix and have them build a site and drop the html into my site. Worst advice anyone could give and when I responded I don't need to LEARN WordPress and if the WordPress plug in doesn't maybe I should move on and the owner responded yes I should just move on. So with those great customer service skills I don't see why anyone would use this software. I own a large property management company and pay a lot for my software and wanted to this out. Now I know and will stay with what I have. [This review is of the Free Trial]
This particular individual was not a Lodgix subscriber. The individual had one property and was extremely rude to our support staff. There are many smaller platforms that work great for small accounts with less than 3 properties. Due to channel restrictions Lodgix in many instances is just not a great fit for those with <3 properties. This individual clearly needed technical hand holding...
Kristjan L.
Hospitality, 1-10 employees
Used daily for 1-2 years
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Finding at software that fulfils all or most of your needs in apartment rental business is not an easy task. Before finding Lodgix, I had tested tens of different softwares and visited ITB Berlin - the world's leading travel trade show to meet with a number of software developers who at first claim to do everything what you ask for in a product, but in reality after a demo you see the shortcomings that at least I could not accept. For me Lodgix has been the most user friendly finding after years of research. And what I like most, is the quickness of customer service, although they are based in US and I am from from Europe.
Ease of making quick bookings Website connectivity Owner reports Sync with AirBnB, Booking.com etc.
The software works perfectly and while there is not anything that the software falls short on, I would like to have more graphical reports and possibility to generate own reports, but you can export everything to pdf and excel, so this is not a dealbreaker.
Kim B.
Hospitality, 11-50 employees
Used daily for 1-2 years
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From day one, the Lodgix team has been so willing to help us set up and use the software. If we ever have a question, we know they are just a phone call or online chat away and that they will go above and beyond to help us get the most out of the software. The automation within Lodgix has allowed us to free up valuable staff time to work one on one with guests on property. This helps our guests feel valued and increases guest satisfaction.
The Lodgix Software is so easy to use. We use it in all aspects of our Resort from online reservations, guest documents, housekeeping, and accounting. Every time I stop in our front office one of our reservationists tells me how much they love Lodgix and how much it has simplified their job. All the information we need about our guest experience is located in one program. Plus, the online help manual is great and the help team is always quick to respond to any questions or set up a tutorial to teach us how to better use the software.
In our previous system, we charged a separate daily resort fee to guests. Lodgix does not currently have the capability to add on a daily resort fee, so we have had to find a work around.
Lodgix has the following pricing plans:
Starting from: $69.99/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Lodgix?
Lodgix has the following typical customers:
Freelancers, Mid Size Business, Small Business
Q. What languages does Lodgix support?
Lodgix supports the following languages:
English
Q. Does Lodgix support mobile devices?
Lodgix supports the following devices:
Android, iPad, iPhone
Q. Does Lodgix offer an API?
Yes, Lodgix has an API available for use.
Q. What other apps does Lodgix integrate with?
Lodgix integrates with the following applications:
authorize.net, NextPax Channel Management System, WordPress, Stripe, PriceLabs, RemoteLock, Vrbo
Q. What level of support does Lodgix offer?
Lodgix offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support