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Lodgix

4.9
(169)

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Online booking and guest management for vacation rentals

(4)

Lodgix Pricing, Features, Reviews and Alternatives

Lodgix FAQs

Q. What type of pricing plans does Lodgix offer?

Lodgix has the following pricing plans:
Starting from: $69.99/month
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of Lodgix?

Lodgix has the following typical customers:
Freelancers, Mid Size Business, Small Business

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Q. What languages does Lodgix support?

Lodgix supports the following languages:
English

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Q. Does Lodgix offer an API?

Yes, Lodgix has an API available for use.

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Q. What other apps does Lodgix integrate with?

Lodgix integrates with the following applications:
authorize.net, PayPal, WordPress, Stripe, PriceLabs

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Q. What level of support does Lodgix offer?

Lodgix offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support

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Lodgix product overview

Price starts from

69.99

Per month

Other

What is Lodgix?

Lodgix is a vacation rental property management software offering features including online booking, communication automation, multiple listing site integrations, email marketing, accidental damage protection, and more.

Key benefits of using Lodgix

Users can set up email and text alerts, and trigger these to be sent on or relative to specific dates or events, including arrival and departure dates, invoice status or payment, or day of the month.

Lodgix offers reporting on income, occupancy, receivables, expenses, and more.

Guests can book online or on their mobile phone with Lodgix’s mobile-responsive availability calendars.

Users can add accidental damage cover to guests’ reservation fees, rather than taking a security deposit.

With digital signature, guests can sign their rental agreements online, and have a copy of the signed document emailed to them and the user, with no need for printing, faxing, or mailing.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
FAQs/Forum
24/7 (Live rep)
Phone Support

Training options

Live Online
Videos
Documentation
Webinars

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Why am I seeing this?

Lodgix pricing information

Value for money

4.8

/5

169

Starting from

69.99

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Lodgix features

Functionality

4.7

/5

169

Total features

17

3 categories

Most valued features by users

Reservations Management
Activity Dashboard
Payment Processing
Housekeeping Management
Access Controls/Permissions
Alerts/Notifications
Contact Management
Credit Card Processing

Functionality contenders

Lodgix users reviews

Overall Rating

4.9

/5

169

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.44/10
Rating distribution

5

4

3

2

1

149

15

4

1

0

Pros
Very helpful and responsive support from the developer. The photo gallery component is probably the best in the industry.
It’s awesome that we can access it anywhere to make changes on the fly or to check our guest calendar. The reporting is great which makes doing quarterly taxes a breeze.
I sincerely thank them for their customer support. It is always clear, concise and helpful.
Cons
Not having this function has in no way impeded our bookings, with almost 70% of our bookings coming directly through Lodgix.
The only thing that I am very unhappy with is that my inquiry emails and some other emails cannot be sent from my own email address.
Extremely difficult and complicated to use and integrate if you are not computer savvy.

Overall rating contenders

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Gilbert P.

Founder & CEO

Education Management, 1-10 employees

Review source

Overall Rating

Simply the Best Short Term Rental Manager Available

Reviewed 3 years ago

Transcript

Gil P.: Hi, I'm Gil. I'm the owner of a technology consulting firm, and I give Lodgix a five, a solid...

JH
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James H.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Fits the needs of small but growing company perfectly

Reviewed 12 years ago

This is the most well thought-out product I've ever purchased. It has every option you could possibly want, and has contributed to our significant growth in the few months we've been using it. The company is incredibly responsive to suggestions and customer service is top notch. It's clear they have an in-depth understanding of the needs of small- to mid-sized vacation rental businesses. They're a...

Pros

There are literally too many features to list, all of which work seamlessly with each other. Some of the ones that have helped us the most: 1)autoresponding to inquiries (even automatically suggesting comparable properties when the inquiry is for a booked property) 2) building a trackable database of all inquiries and guests 3) sending emails based on specific triggers 4) alerting housekeepers...

Cons

Really none. There are ongoing improvements to every aspect of the software based on client feedback.

Vendor response

Thanks Jim, appreciate the kind words. I'll remember that next time you need a new feature. :-) You've got some amazing properties in Charlotte..for whomever reads this, if you are visiting Charlotte, NC, check out TheHomeCollectionCLT.com for some exceptional vacation rentals!

AE
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Alexandra E.

Hospitality, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great product for doing website updates - reporting is limited resulting in a lot of manual efforts

Reviewed 4 years ago

My overall experience has been positive. I have had issues but [SENSITIVE CONTENT HIDDEN] have been prompt to resolve.

Pros

I call this product by back office though it also generates and updates by website. It interfaces with my payment systems well and it is fairly easy to use. Getting photos added is easy thought i just recently learned that adding Alt tags is a limitation. Alt tags are a key requirement for SEO

Cons

The reporting basically sucks for my needs. I tried using the reports with some edits but editing also is a limitation. I have two business models in place: For example. The model that was in place when I signed up involves sharing a 60/30 or 70/30 split on the lodging figure and corresponding tax is also split accordingly. Lodgix can't deal with that so I have to track sales, by client, in separate worksheets. The reporting is not useful for my needs because I am not able to tell the system to use my business model elements.

SR
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Sean R.

Real Estate, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good, but not great.

Reviewed 6 years ago

One of the few affordable hosting services that has full integration with both Homeaway and Airbnb simultaneously. Unfortunately, the lack of dynamic rates or rate imports and other features makes it not a good option for me.

Pros

Easy to integrate with major channels like Homeaway and Airbnb. Sync availability, rates, and listing details from one source. Flat fee per listing makes it affordable.

Cons

Airbnb integrations incurs an addition 1% charge. No native messaging through the Lodgix app. Slow customer service can take hours to respond through online chat. Pretty confusing interface makes certain features hard to find. No dynamic pricing support. Lacks integration with some smaller channels.

Vendor response

Hello, thanks for taking the time to review Lodgix. It is true that we do not currently support dynamic pricing. To date the data just isn't there to say it's a must have for the typical vacation rental pm. Many who have tried it, have stopped using it. Another consideration is that dynamic pricing creates confusing interfaces and adds more complexity than may be desired by most of our customers. That...

KL
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Kristjan L.

Hospitality, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best product on the market without a doubt

Reviewed 4 years ago

Finding at software that fulfils all or most of your needs in apartment rental business is not an easy task. Before finding Lodgix, I had tested tens of different softwares and visited ITB Berlin - the world's leading travel trade show to meet with a number of software developers who at first claim to do everything what you ask for in a product, but in reality after a demo you see the shortcomings that at least I could not accept. For me Lodgix has been the most user friendly finding after years of research. And what I like most, is the quickness of customer service, although they are based in US and I am from from Europe.

Pros

Ease of making quick bookings Website connectivity Owner reports Sync with AirBnB, Booking.com etc.

Cons

The software works perfectly and while there is not anything that the software falls short on, I would like to have more graphical reports and possibility to generate own reports, but you can export everything to pdf and excel, so this is not a dealbreaker.

KB
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Kim B.

Hospitality, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Lodgix has dramatically improved the way we interact with our guests.

Reviewed 4 years ago

From day one, the Lodgix team has been so willing to help us set up and use the software. If we ever have a question, we know they are just a phone call or online chat away and that they will go above and beyond to help us get the most out of the software. The automation within Lodgix has allowed us to free up valuable staff time to work one on one with guests on property. This helps our guests feel valued and increases guest satisfaction.

Pros

The Lodgix Software is so easy to use. We use it in all aspects of our Resort from online reservations, guest documents, housekeeping, and accounting. Every time I stop in our front office one of our reservationists tells me how much they love Lodgix and how much it has simplified their job. All the information we need about our guest experience is located in one program. Plus, the online help manual is great and the help team is always quick to respond to any questions or set up a tutorial to teach us how to better use the software.

Cons

In our previous system, we charged a separate daily resort fee to guests. Lodgix does not currently have the capability to add on a daily resort fee, so we have had to find a work around.

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