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OpenHotel PMS

Cloud-based hotel property management software

Table of Contents

Is this product right for your business?

Find out with a

OpenHotel PMS - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

OpenHotel PMS overview

What is OpenHotel PMS?

OpenHotel is a cloud-based hotel management solution that assists small and mid-size hotel businesses in daily accommodation management, and more. OpenHotel PMS has a drag-and-drop tape chart for room assignments and a rates/availability tab which provides users with a calendar view of the real-time availability of rooms. It supports a secure role-based security system to ensure only authorized access to sensitive data.

OpenHotel provides built-in payment processing tools that help users process payments from OTAs and issue refunds, and more using many popular gateways and merchants. OpenHotel PMS offers a full-featured group booking tool and allows users to define rules for booking packages and hotel deals depending on the booking periods and day counts. OpenHotel’s hotel management software also offers customizable reporting tools and a dashboard, giving users a quick view of all important metrics from one convenient location. This software is integrated with GDS (Global Distribution System), allowing hotels to automatically transit information regarding room rates and availability to sellers.

Key benefits of using OpenHotel PMS

• OpenHotel offers a flexible booking system, allowing users to use discount or promo codes during the payment process.

• The OpenHotel channel manager syncs with PMS software to help users manage room rates and availability.

• OpenHotel's detailed reporting tools provide insight into reservations, audits, taxes and revenue.

• Integrated payment processing technology supports all major electronic payment gateways, allowing users to carry out online transactions and define their own deposit rules, refund rules, and more.

• OpenHotel PMS supports integration with OTAs (online travel agencies) like Expedia, Travelocity, TripAdvisor, Orbitz, Booking.com, and more.

Starting price

60per feature /
per month

Alternatives

with better value for money

OpenHotel PMS’s user interface

Ease of use rating:

4.6

(19)

OpenHotel PMS reviews

Overall rating

4.6

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.8/10

Rating distribution

Pros

“Affordable for independent hotels, motels of any size. Great value awesome customer service.”

Leeanne H.

Managing Partner

“The training was very good, and the customer service is outstanding. They are always helpful if we have questions, and I am impressed by the features they continue to add.”

Phyllis M.

“Overall experience has been outstanding. Rich with features that are continuously enhanced and improved based on interaction and feedback with their customers.”

Cliff K.

Keeper of tthe Inn

Cons

“I wrote a review mentioning this, and the awful woman [SENSITIVE CONTENT] had the audacity to call my boss and threaten to pull the program.”

Julie H.

Manager

“Well, I don't work there anymore, so I'm free to let everyone know how terrible this program is. The system crashed every other day, at the absolute worst times, of course.”

Julie H.

Manager

“If your internet or computer are slow you will hate this because you will go through several screens for most things you do. Price range is mid level compared to other cloud based system.”

Sarah E.

Manager

Who uses OpenHotel PMS?

Based on 19 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospitality

Use cases

- Not enough reviews

OpenHotel PMS's key features

Most critical features, based on insights from OpenHotel PMS users:

Room inventory

5.0

(1)

Multi-Channel sync

5.0

(1)

Rate management

5.0

(1)

Payment processing

5.0

(1)

Front desk management

5.0

(1)

Restriction management

5.0

(1)

All OpenHotel PMS features

Features rating:

4.4

(19)

Reservations management

5.0

(1)

Access controls/permissions

(0)

Inventory management

(0)

Kill switch

(0)

Maintenance management

(0)

Marketing automation

(0)

Multi-Currency

(0)

Multi-Language

(0)

Multi-Property

(0)

Online booking

5.0

(1)

Point of sale (pos)

(0)

Promotions management

(0)

Reporting & statistics

(0)

Reporting/Analytics

(0)

Revenue management

(0)

Room booking

(0)

Single property

(0)

Third-Party integrations

(0)

User management

(0)

Website management

(0)

Activities booking

(0)

Alerts/Notifications

(0)

Availability management

(0)

Booking management

(0)

Channel analytics

(0)

Channel management

(0)

CRM

(0)

Customer support

(0)

Customizable reports

(0)

Discount management

(0)

Drag & drop

(0)

Dynamic pricing

(0)

Electronic payments

(0)

Extended stay

(0)

For vacation rentals

(0)

GDS/OTA integration

(0)

Group reservations

(0)

Guest experience management

(0)

Housekeeping management

(0)

OpenHotel PMS alternatives

OpenHotel PMS

4.6

(19)

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.4

Value for Money

4.7

Customer Support

4.7

Innkeeper's Advantage

4.9

(22)

visit website

Starting from

67.95

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.9

Value for Money

5.0

Customer Support

5.0

roommaster

4.3

(129)

visit website

Starting from

150

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.1

Value for Money

4.2

Customer Support

4.2

ThinkReservations

4.9

(119)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.9

Customer Support

4.9

OpenHotel PMS pricing

Value for money rating:

4.7

(19)

Starting from

Per month

Per Feature

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about OpenHotel PMS price and value

Value for money rating:

4.7

(19)

To see what individual users think of OpenHotel PMS's price and value, check out the review snippets below.

“Affordable for independent hotels, motels of any size. Great value awesome customer service.”

Leeanne H.

Managing Partner

“The training was very good, and the customer service is outstanding. They are always helpful if we have questions, and I am impressed by the features they continue to add.”

Phyllis M.