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Whistle Messaging

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No. 1 Guest Messaging Platform for Hospitality

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Whistle Messaging Pricing, Features, Reviews and Alternatives

Whistle Messaging FAQs

Q. What type of pricing plans does Whistle Messaging offer?

Whistle Messaging has the following pricing plans:
Starting from: $60.00
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Whistle Messaging?

Whistle Messaging has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Whistle Messaging support?

Whistle Messaging supports the following languages:
English


Q. Does Whistle Messaging support mobile devices?

Whistle Messaging supports the following devices:
Android, iPad, iPhone


Q. Does Whistle Messaging offer an API?

Yes, Whistle Messaging has an API available for use.


Q. What other apps does Whistle Messaging integrate with?

Whistle Messaging integrates with the following applications:
roomMaster, Quore, Cloudbeds, SkyTouch Hotel OS, OpenHotel PMS, Beds24, RoomKeyPMS, Stripe, Maestro PMS, Jonas Chorum, rezStream, Infor HMS, innRoad, Clock PMS, ThinkReservations, Mews


Q. What level of support does Whistle Messaging offer?

Whistle Messaging offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum

Whistle Messaging product overview

Price starts from

60

Per Feature

What is Whistle Messaging?

Whistle is a cloud-based guest messaging software designed to help businesses in the hospitality industry communicate with customers, manage tasks, automate workflows, and more on a unified platform. Administrators can send documents to clients and collect electronic signatures, translate messages in multiple languages using Google Translate and initiate video calls with guests according to requirements.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
FAQs/Forum

Training options

Live Online
Videos
Webinars
Documentation

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Starting from

60

Per Feature

Free plan
Free trial
Pricing range

Starting from

ic-pricetag

No pricing info

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
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Whistle Messaging pricing information

Value for money

4.6

/5

130

Starting from

60

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Whistle Messaging features

Functionality

4.5

/5

130

Total features

49

7 categories

Most valued features by users

Third-Party Integrations
API
Reporting/Analytics
Activity Dashboard
Chat/Messaging
Contact Management
Mobile Access
Communication Management

Functionality contenders

Whistle Messaging users reviews

Overall Rating

4.7

/5

130

Positive reviews

96

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.06/10
Rating distribution

5

4

3

2

1

96

29

5

0

0

Pros
Fantastic, communication on a single platform with all guests and employees is a big win.
I love the quick responses from customer service when we need support, and they and great about adding features that help their customers.
Most importantly, Whistle’s support has been amazing. They’re quick, responsive and friendly.
Cons
Sometimes the notification tones are annoying and too frequent.
It is frustrating that hitting the 'return' button automatically sends your comment to the guest, even though there is a 'send' button at the bottom.
The constant carrier violation issues - Frankly it defeats the purpose of the product.

Overall rating contenders

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Dan M.

Director of Auxiliary Services

Higher Education, 201-500 employees

Review source

Overall Rating

Fantastic platform, continous improvement and innovation

Reviewed 3 years ago

Transcript

Dan: Hi, my name is Dan and I'm a general manager at a small private hotel. I would give Whistle a five...

BH
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Barry H.

Hospitality, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great Results and Operations Ease of Software

Reviewed 3 years ago

We have had a most positive experience with Whistle. We began researching for options contactless hospitality solutions for maintaining the finest guest service during the COVID-19 pandemic and for other reasons. We are pleased thus far with the product.

Pros

The ease of utilizing the software on desktop , mobile devices and the various options for interacting with our guest. The software also offers the ease of communicating with other staff members and assigning tasks to staff members to quickly resolve any housekeeping or maintenance issues for our guest in a timely manner. A positive result of this ease of communication reduces radio communications that could previously be overheard by our guests.

Cons

We have no complaints with this product and are actually looking at utilizing other features that are available at another pricepoint.

Vendor response

Thanks for the positive review, Barry! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Happy Whistling!

JA
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Jeff A.

Hospitality, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Quality Product with Great Features

Reviewed 3 years ago

Great product love how all features have been thought out for practical uses in the industry.

Pros

We are in a mixed use property where are concierge staff provide service to both hotel guests and building residents. This system allows both to communicate easily with the Concierge.

Cons

Setting up some features is a bit complicated. Better assistance in getting these set up would be appreciated.

Vendor response

Thanks for the positive review, Jeff! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Happy Whistling!

PS
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Paul S.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Vacation Destination

Reviewed 2 years ago

It's ok.

Pros

When guests opt-in after being told about the system is works very well.

Cons

Not all messages require a response and the 5-minute alert that a message hasn't been responded to is annoying. This has been mentioned to the company on more than one occasion.

JH
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James H.

Hospitality, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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AMAZING AND A LIFE SAVER

Reviewed 3 years ago

I bleed yellow and green. I drank the cool-aid and could never imagine my operations without Whistle.

Pros

I was able to integrate Whistle pre-covid, and thank God I did. It is an amazing product that not only simplifies my work day, but communicates with guests that has never been able to be done before without be intrusive. From confirming check in, e-check, no surprises when a guest shows up with more than their reservation states, fix concerns or errors before they happen, and be available for a guests questions that they may have been embarrassed to ask in person.

Cons

Nothing. Any request I have asked as been implemented. They make it perfect

Vendor response

Thanks for the positive review James! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Happy Whistling!

KR
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Katie R.

Hospitality, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Whistle makes communication convenient for our staff and our guests.

Reviewed 2 years ago

It works; it does what it's supposed to do. It helps us keep organized, written contact with our guests in a way that is both convenient for our staff as well as our patrons.

Pros

Since whistle is integrated automatically with our reservation system, it does so much of the work for you. Also, with the automated text feature, we are able to make sure our guests know when they're being charged, when they're arriving, and when they are expected to depart, all without lifting a finger; efficient! It makes contact-free and late-night check-ins super easy and is a convenient outlet for guests to reach out to staff when they need assistance. Since the app is available on mobile, I'm also able to monitor the incoming and outgoing texts even when I'm not at my desk.

Cons

There is already so many things this software does that we do not even utilize. We are very comfortable with the texting feature and are not looking for anything beyond that.

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