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Roomsy Logo
Roomsy
4.7
(24)

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Hospitality property management for hotels

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Roomsy Pricing, Features, Reviews and Alternatives

Roomsy product overview

Price starts from

70

Per month

Other

What is Roomsy?

Roomsy is an all-in-one hospitality property management system and channel manager for hotels, hostels, vacation rental apartments, RV parks, and other vacation property businesses. To aid with day-to-day property management, the cloud-based solution provides users with tools such as booking management using the in-built calendar, synchronous data updates through integrations with multiple online travel agencies, a custom booking website builder, reservations management, and more.

Key benefits of using Roomsy

  • Ensure that availability data and pricing information is always accurate and up-to-date across all channels with Roomsy’s integrations with online travel agencies such as Booking.com and Expedia.

  • Allow staff to manage the front desk anywhere, from any device, as Roomsy is compatible and optimized for any PC, tablet, or mobile phone, and the cloud-based format means data will be synchronized across devices when connected to the internet.

  • Manage reservations with Roomsy’s online booking engine which can be embedded into the user’s business website to receive bookings online, and all bookings are automatically synchronized to the backend system in real time.

  • Benefit from Roomsy building a custom, branded website for each business which is optimized for search engines and can include all key information about the property including images, descriptions, prices, and a booking form.

  • Manage day-to-day property operations within the Roomsy backend which provides tools for accounting management, invoicing, housekeeping scheduling, payment processing, business reporting and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Knowledge Base
    Chat
    24/7 (Live rep)
    FAQs/Forum

    Training options

    Webinars
    Live Online
    Videos
    In Person
    Documentation

    Roomsy pricing information

    Value for money

    4.7

    /5

    24

    Starting from

    70

    Per month

    Other

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Roomsy features

    Functionality

    4.5

    /5

    24

    Total features

    37

    4 categories

    Most valued features by users

    Reservations Management
    Online Booking
    Booking Management
    Third-Party Integrations
    Calendar Management
    Payment Processing
    Housekeeping Management
    Billing & Invoicing

    Functionality contenders

    Roomsy users reviews

    Overall Rating

    4.7

    /5

    24

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.83/10
    Rating distribution

    5

    4

    3

    2

    1

    18

    5

    0

    1

    0

    Pros
    The back end functionality for making reservations was really nice, drag-and-drop, clean, etc. The customer service agent I talked to was friendly, like most Canadians tend to be.
    The ease of use is my favorite part about this software. I have a lot of employees that aren't the best with technology and they caught on so quickly.
    They are the most helpful, friendly and understanding people. If they can't help me out right away then they will work to help me as soon as possible.
    Cons
    Beside that, it is very hard to find a flaw of this software.
    You'll get more than what you pay for. Very little price to pay for all the features and functions of InnGrid.
    Twice the program forced me to buy a larger program. The first time I could continue with my work, but the second time Roomsy stopped and I had to buy up.

    Overall rating contenders

    AvatarImg
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    Shereen N M.

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Amazing! Roomsy has streamlined the management and booking process of our corporate apts.

    Reviewed 6 years ago

    Organization and ease of reservation/booking management.

    Pros

    I love the simplicity, clean interface of the software, ease of use, and accessibility. Customer support is phenomenal; respond time is almost instantaneous. Team Roomsy is consistent with upgrades and improvements based on their customers needs. What an awesome product! We use it for the management of our corporate apartments both in the U.S and internationally. Roomsy has simplified our reservation and booking process at a fraction of the cost than most property management systems.

    Cons

    No cons were added to this review

    NG
    AvatarImg

    Natashia G.

    Hospitality, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great For All Companies

    Reviewed 3 years ago

    Overall, this is an easy, well designed online program that doesn't need you to download a program. Everything is easy access from anywhere, secure, and easy to use.

    Pros

    They customize for the size of your company. Ours is a small company and they were really helpful and understanding. They walked us through everything in set-up, answering any questions we had and helped us understand the pricing. Quite transparent on how they do things and what they cost, I find everything informative and straightforward. The reports generated are great and easy to understand, receiving all reports needed for our accounting team. Customizable templates for the registration cards and invoices are easy to modify and understand. I was also able to send a provided reservation page code to my website and app designer people and it works so far.

    Cons

    Sometimes can't find full report I need. Solved with customer support. Other thing is that they don't have a way to secure Credit card Information fully to hold reservation for guest if you don't have a connection for booking through Booking.com or Expedia Etc.

    LH
    AvatarImg

    Lance H.

    Hospitality, 11-50 employees

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Roomsy - Nice back end booking, but not a lot else

    Reviewed 6 years ago

    Roomsy could get the job done if it was the only booking/pms platform in existence, but it's nowhere near the best in functionality or value. When I checked out various properties featured as testimonials on Roomsy's website, I discovered most of them had switched to a different booking engine... Not a good sign.

    Pros

    The back end functionality for making reservations was really nice, drag-and-drop, clean, etc. The customer service agent I talked to was friendly, like most Canadians tend to be.

    Cons

    Minimal reporting, support features, and sub-par front end booking. No availability calendar, which is a standard for online reservations (isn't it?!).

    KL
    AvatarImg

    Kathleen L.

    Hospitality, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Northern Inn

    Reviewed 2 years ago

    We can book 100% without error. Double bookings cannot occur if staff follow the procedures. When I have problems and I call Roomsy staff, I always receive good support.

    Pros

    The software figures the pricing. We do have to assess the final amount because the system may go to default. Its easy to add extras that automatically are added to the final charge.

    Cons

    We like Roomsy, all of it. We may go further and charge through Roomsy. We have kept our other systems which are business centered for aggregating costs, but Roomsy manages our occupancy beautifully. Our customers enjoy the printed, emailed registrations and invoices. Twice the program forced me to buy a larger program. The first time I could continue with my work, but the second time Roomsy stopped and I had to buy up. Thankfully customer service reversed the service to the level I desire. This has not happened again. Thankfully.

    CP
    AvatarImg

    Courtney P.

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Love having Roomsy in my life!

    Reviewed 7 years ago
    Pros

    The ease of use is my favorite part about this software. I have a lot of employees that aren't the best with technology and they caught on so quickly. It is THAT easy to use. Roomsy has also saved my property from overbooking on many occasions. It is so helpful in keeping track of reservations, payments, invoices and even more like housekeeping, employees, and out of order rooms. It was more than I...

    Cons

    The only con that I can come up with regarding Roomsy is that I didn't find it any sooner! This could have saved me so many times in the past. I am just very thankful to be using it now!

    Roomsy FAQs

    Q. What type of pricing plans does Roomsy offer?

    Roomsy has the following pricing plans:
    Starting from: $70.00/month
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of Roomsy?

    Roomsy has the following typical customers:
    Freelancers, Mid Size Business, Public Administrations, Small Business


    Q. What languages does Roomsy support?

    Roomsy supports the following languages:
    English


    Q. Does Roomsy offer an API?

    No, Roomsy does not have an API available.


    Q. What other apps does Roomsy integrate with?

    Roomsy integrates with the following applications:
    PayPal, Stripe


    Q. What level of support does Roomsy offer?

    Roomsy offers the following support options:
    Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum

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