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Visitor

4.8
(8)

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Hotel and reservations management software

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(0)

Visitor Pricing, Features, Reviews and Alternatives

Visitor FAQs

Q. What type of pricing plans does Visitor offer?

Visitor has the following pricing plans:
Starting from: €10.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Visitor?

Visitor has the following typical customers:
Freelancers, Mid Size Business, Small Business

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Q. What languages does Visitor support?

Visitor supports the following languages:
English, German, Spanish

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Q. Does Visitor support mobile devices?

Visitor supports the following devices:
Android, iPad, iPhone

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Q. Does Visitor offer an API?

No, Visitor does not have an API available.

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Q. What level of support does Visitor offer?

Visitor offers the following support options:
Email/Help Desk, Chat, 24/7 (Live rep), Phone Support, FAQs/Forum

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Visitor product overview

Price starts from

10

Per month

Other

What is Visitor?

Visitor is a hotel management software that helps businesses manage bookings and communications across multiple channels. It provides a central platform, which lets users streamline operations, acquire customers and improve revenue.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
24/7 (Live rep)
Phone Support
FAQs/Forum

Training options

Live Online
Webinars
Videos

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Starting from

10

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Starting from

120

Per month

Other

Free plan
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Customer support
Ease of use
Value for money
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Why am I seeing this?

Visitor pricing information

Value for money

5.0

/5

8

Starting from

10

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Visitor features

Functionality

4.5

/5

8

Total features

56

5 categories

Most valued features by users

Reservations Management
Online Booking
Booking Management
Third Party Integrations
Activity Dashboard
Payment Processing
Electronic Payments
Calendar Management

Functionality contenders

Visitor users reviews

Overall Rating

4.8

/5

8

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.25/10
Rating distribution

5

4

3

2

1

6

2

0

0

0

Overall rating contenders

CT
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Cristina T.

Hospitality, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Matching with my needs

Reviewed a year ago

Overall, it is exactly the type of software which we need for our size.

Pros

As a small accommodation, a Hotel software is a very helpful thing. We were looking for one which provides all the needs for our size by being inexpensive at the same time.

Cons

Some features are missing, but it seems like they already work to implement them.

Vendor response

Hello Cristina, Thank you very much for the kind words! Best wishes, Katia

RM
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Ricard M.

Hospitality, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mega Software kinderleicht zu bedienen

Reviewed 10 months ago
Pros

Die Kommunikation zwischen fein einzelnen Buchungsplattformen, ebenso das sperren der Zimmer direkt über die Software erspart einem viel Zeit und Arbeit.

Cons

Nichts, anfangs tut man sich etwas schwer doch nach einpaar Stunden ist’s Routine.

Showing original review in German. See translation

NM
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Niña Marie S.

Research, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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First Time User

Reviewed 4 months ago

I got so excited about using this website. I want to earn amazon gift cards. I tried to learn more about this website.

Pros

I think the pros will be, this Capterra is really good for those visitors who wants to earn extra money. And Capterra is legit one earning website.

Cons

Maybe the cons are, this website has a lots of thinks that visitors didn't know. I need to know & learn more about this website.

TS
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Tassja S.

Hospitality, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Visitor Buchungssoftware

Reviewed 9 months ago

Ich habe die Visitor als ein sehr Kundenorientiertes Unternehmen kennengelernt. Sehr angenehm finde ich den Support, der sich stets meiner Wünsche, Verbesserungsvorschläge und Probleme sehr zeitnah annimmt.

Pros

Einfache und benutzerfreundliche Bedienung. Es ist eine große Erleichterung für mich, die Buchungen, die von den externen Buchungsportalen, wie z.B. Booking.com und Expedia nicht mehr selber verwalten zu müssen. Auch die Visitor Buchungsseite, die auf unserer Homepage eingebunden wurde, kommt bei meinen Gästen gut an und erleichtert den täglichen Ablauf. Dadurch spare ich jeden Tag Zeit.

Cons

Es wäre wünschenswert, wenn man zukünftig auch Rechnungen erstellen könnte. Der automatische Versand der Buchungsbestätigungen an unsere Kunden sollte noch verbessert werden, da einige Buchungsbestätigungen nicht bei meinen Kunden ankommen.

Showing original review in German. See translation

SA
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Silva A.

Hospitality, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to use

Reviewed a year ago

Its a very useful tool, especially if they implement the features which are important for me. Im looking forward to see their development.

Pros

I like the easy usability of the program. The functions are covering not more and less of what I need for an price which is an a range in which I finally did this step. Most important for me is the fact that stuff is automized which normally took a lot of time, such as emails for confirmations or changes of bookings. I'm not using the program long enough to give an insight of the increase in revenue but overall I feel like theres more movements in the new bookings. 

Cons

The onboarding process was a bit stumbling, but finally everything worked the way it was supposed. It would be create if bookings could be imported automatically since its taking a long time to add all of them manually to the calendar, pls changes this for the future! Also I feel like the service with be even more helpful if numbers or bookings could be exported, for example the guest details or the booking details, im always just printing out the website itself. 

Vendor response

Hello Silva, Thank you very much for the kind words! Best wishes, Katia

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