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Visitor

4.6
(22)

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Hotel and reservations management software

(0)

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Visitor Pricing, Features, Reviews and Alternatives

Visitor FAQs

Q. What type of pricing plans does Visitor offer?

Visitor has the following pricing plans:
Starting from: €15.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Visitor?

Visitor has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does Visitor support?

Visitor supports the following languages:
English, German, Spanish


Q. Does Visitor support mobile devices?

Visitor supports the following devices:
Android, iPad, iPhone


Q. Does Visitor offer an API?

No, Visitor does not have an API available.


Q. What level of support does Visitor offer?

Visitor offers the following support options:
Email/Help Desk, Chat, 24/7 (Live rep), Phone Support, FAQs/Forum

Visitor product overview

Price starts from

15

Per month

Other

What is Visitor?

Visitor is a hotel management software that helps businesses manage bookings and communications across multiple channels. It provides a central platform, which lets users streamline operations, acquire customers and improve revenue.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
24/7 (Live rep)
Phone Support
FAQs/Forum

Training options

Live Online
Webinars
Videos

Not sure about Visitor? Compare it with a popular alternative

Starting from

15

Per month

Other

Free plan
Free trial
Pricing range

Starting from

40

Per month

Usage Based

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Visitor pricing information

Value for money

4.8

/5

22

Starting from

15

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Visitor features

Functionality

4.4

/5

22

Total features

64

5 categories

Most valued features by users

Reservations Management
Online Booking
Booking Management
Third-Party Integrations
Reporting & Statistics
Activity Dashboard
Calendar Management
API

Functionality contenders

Visitor users reviews

Overall Rating

4.6

/5

22

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

13

8

1

0

0

Overall rating contenders

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Davide G.

Accounting, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Amazing Product

Reviewed 8 months ago
Pros

I can't say enough good things about this hotel management software! It has truly transformed the way we run our hotel, making everything smoother and more efficient.First and foremost, the user interface is incredibly intuitive and user-friendly. Our staff members were able to learn the system quickly, which minimized training time and allowed us to get up and running in no time.One of the standout...

Cons

They can improve on visibility on social media.

Vendor response

Thanks for the detailed feedback! It's fantastic to hear how our software has transformed your hotel operations and that you value its features and our support. We'll certainly look into enhancing our social media visibility. Your recommendation means a lot! - Raul

MG
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Manuel G.

Hospitality, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Der Wechsel zu Visitor war eine gute Entscheidung!

Reviewed 6 months ago

Mein Gesamteindruck von Visitor ist rundweg gut. Bestimmt gibt es noch Verbesserungsmöglichkeiten da und dort, aber Visitor überzeugt mich in Optik, Übersichtlichkeit, Bedienungsfreundlichkeit, Preis/Leistungsverhältnis, und der freundlichen, umfangreichen und professionellen Betreuung bei Fragen

Pros

-Mir gefällt an Visitor sehr gut, dass ich die Preise jederzeit selber und unkompliziert ändern kann, und diese dann automatisch auch an die diversen Buchungsplatformen (booking.com usw.) übermittelt werden. - Ich brauche kein backup zu machen um meine Buchungen zu sichern, um sie bei Verlust wiederherstellen zu können - Am besten gefällt mir die wirklich sehr professionelle, engagierte, und persönliche Betreuung bei Fragen! Das ist wirklich einzigartig!

Cons

-Die online-Buchung auf der Website könnte durch einen übersichtlichen Kalender ergänzt werden. - Bei Buchungen mit Frühstück muss ich dieses noch manuell hinzufügen, und vom System hochrechnen lassen - für nach alter individuell einstellbaren Kinderpreisen wäre ich ebenfalls sehr dankbar.

Showing original review in German. See translation

NM
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Niña Marie S.

Research, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

First Time User

Reviewed a year ago

I got so excited about using this website. I want to earn amazon gift cards. I tried to learn more about this website.

Pros

I think the pros will be, this Capterra is really good for those visitors who wants to earn extra money. And Capterra is legit one earning website.

Cons

Maybe the cons are, this website has a lots of thinks that visitors didn't know. I need to know & learn more about this website.

Vendor response

Thanks for your feedback as a first-time user! Glad to hear you see the potential in Visitor. Appreciate your insights! - Raul

RM
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Ricard M.

Hospitality, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mega Software kinderleicht zu bedienen

Reviewed 2 years ago
Pros

Die Kommunikation zwischen fein einzelnen Buchungsplattformen, ebenso das sperren der Zimmer direkt über die Software erspart einem viel Zeit und Arbeit.

Cons

Nichts, anfangs tut man sich etwas schwer doch nach einpaar Stunden ist’s Routine.

Showing original review in German. See translation

Vendor response

Thank you for sharing your thoughts! It's heartening to see that our software meets the needs of small accommodation owners. Your feedback on feature enhancements is noted, and we're on it. Grateful for your trust! - Raul

SA
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Silva A.

Hospitality, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Easy to use

Reviewed 2 years ago

Its a very useful tool, especially if they implement the features which are important for me. Im looking forward to see their development.

Pros

I like the easy usability of the program. The functions are covering not more and less of what I need for an price which is an a range in which I finally did this step. Most important for me is the fact that stuff is automized which normally took a lot of time, such as emails for confirmations or changes of bookings. I'm not using the program long enough to give an insight of the increase in revenue but overall I feel like theres more movements in the new bookings. 

Cons

The onboarding process was a bit stumbling, but finally everything worked the way it was supposed. It would be create if bookings could be imported automatically since its taking a long time to add all of them manually to the calendar, pls changes this for the future! Also I feel like the service with be even more helpful if numbers or bookings could be exported, for example the guest details or the booking details, im always just printing out the website itself. 

Vendor response

Hello Silva, Thank you very much for the kind words! Best wishes, Katia

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