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Functionality
4.1
/5
655
Total features
72
10 categories
Adobe Learning Manager features
Common features of Learning Experience Platform software
Functionality
4.1
/5
655
Price starts from
No pricing info
Total Features
72
Unique features
Course Tracking
Course Management
Media Management
For Sales Teams/Organizations
Functionality
4.4
/5
1.1K
Price starts from
No pricing info
Total Features
132
Features in Common
22
Unique features
Direct Deposit
Ad hoc Reporting
Attendance Tracking
Role-Based Permissions
Herb T.
Financial Services, 1,001-5,000 employees
Used daily for 2+ years
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Overall, the ACP sales team is very good at what they do in advertising features. The basic functions of integrations with an HRIS is complex and needs to be well tested before you enter in a contract. The basic functions for calendaring needs to be well tested to make sure Adobe systems communicate with your email provider. Reporting looks extensive but requires a lot of your own manipulation to be useful.
The user experience is strong and the look of the platform is very eye appealing. You can customize tiles by your own images and branding. The UX can be customized to your organization colors as well. SSO has worked very well for users.
Integration in Workday has taken 2.5 years to resolve and they advertised it would instantly work. There are a lot of reports but they only come in excel files and if you want something more comprehensive, you need a strong analyst or a Power BI license with someone who knows how to extrapolate data into dashboards. The dashboards in ACP are on a day lag for reporting. The basic calendaring functions for live or virtual classes (send out invites, update invites, cancel meetings) is the most basic function and is still inconsistent/unreliable for us. Their support team takes extensive time to resolve problems or never resolves them or takes them a long time to provide a work-around or just acknowledge they cannot fix something.
Carolyne B.
Human Resources, 11-50 employees
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Overall I think it's a good program, there are a few things that are missing but overall we are satisfied with the quality and usability.
It's easy to use. You're able to upload a wide range of documents to make it custom for learning.
There are some features that are missing that would benefit us... for example, setting a time limit on a course or building a quiz in the program rather than having to out source it. Ultimately, the more things you can host yourselves would be best in terms of ease of use as well as the ability to protect costs.
Bruno M.
E-Learning, 11-50 employees
Used weekly for 2+ years
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It works for almost all multimedia there is and enables complex interactions
Very customizable and allow different responsive screens on same course
Could be more intuitive and have a simpler interface
Richard S.
Consumer Goods, 5,001-10,000 employees
Used daily for 2+ years
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We offer outside contractor and visitor training to our clients. This platform has served us well.
I understand the difficulty in creating a single LMS that will satisfy everyone. We all have very different needs. There is steady, albeit slow, improvement in functionality and features. The options to have different domains and the ability to share content between domains is a nice feature. Much easier to navigate and set up than other LMSs I have used. Customer support has been very responsive.
The requirement for an email address to log in. I serve a clientele that is not tech savvy and many do not have an email address(I know hard to believe in 2019, but true). You can use a fake email but then the ability to recover your password does not exist. The lack of password control by administrators can be problematic. My usage is external. Many people logging in from all over the country. If they have a password issue I can not help them. The placement of a cookie on your system every time you log in. If the learner does not use the "Sign Out" option and just closes the browser it makes it impossible for another to log in until that cookie is cleared. This is an issue with clients who use the same computer for many users.
Nitin S.
Information Technology and Services, 1,001-5,000 employees
Used daily for 6-12 months
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Overall, captivate is a brilliant tool that helped me learn so many courses with fun. I don't have to go somewhere else, I have found all my courses in one place. I would like to suggest some improvements in test attempts failures and due to application crashes. It's really easy tool with good UI for beginners or startups.
I have been introduced to this platform from my recent organization to learn new verticals. I loved their vast collection of courses and assessment mechanisms. Furthermore, I need to pass the test to show my understanding of the course. Until I get passed in that exam, I cannot attempt for other part of course. Also, I liked the way the dashboard is arranged so that you can see a graphical view of your learning progress. I can also see leaderboard where other employees taking same courses.
Most of the time captivate crashes in between taking video courses, this frustrates me. I have even observed that if you're attempting a test and toll crashes then it consider as failed attempt. I would like to have more than 3 attempts to pass an exam, or there should be some provisions regarding this.
Carlos T.
Restaurants, 1,001-5,000 employees
Used other for less than 6 months
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I gave an opportunity to tired and experience with the product for 2nd time, but an e-learning that will take me, with iSpring /Power point to create within less than one day, it took me almost a week and still working on it on the 2nd week. This type of software at this modern age, must be much simpler to execute steps within the navigation and platform with all the technology available at this moment
The product has great features, but to much time consuming. Old fashion settings , using variables with something that should be automatized and much simpler.
Integration and actual navigation system.
Mikella J.
Entertainment, 5,001-10,000 employees
Used daily for 2+ years
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Overall it works solid as LMS software and allows employees to learn via mobile devices - which is our biggest request/need. I think it could be better, but currently, it fulfills our needs. If scores and adaptable elements were saved better I think it would be perfect! We do enjoy using if for our learning platform and will continue to do so for the foreseeable future.
Adobe learning as a portal/service is extremely fluid and functional. We have multiple courses and they are easy to manage and access for all of our employees. They are known as the industry leader and thus they garner more customers than other LMS, but that requires them to upkeep the software and that is a large benefit for us as the customer / consumer. The learning portals do work well and the tests are good when you are navigating them.
I wish it did a better job of saving test scores/certifications. Sometimes our employees will finish a class but the scores they tested with don't save and they have to attempt again. This is a technical issue we have asked for help with - so they provided a button to submit as support - which was nice, but we still have the issue.
Sascha G.
Education Management, 10,001+ employees
Used weekly for 2+ years
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One of the best features of using captivate prime, is that you can get going with a fully fletched LMS within 24 hours - fully branded and organised! ...and the pricing model is fair compared to common competition.
Captivate Prime is an out-of-the-box LMS. It has all standard features needed for an effective and fun learning environment including gamification elements such as leaders boards, badges and general points. The interface is both, intuitive for the user and the administrator and can easily be customized to your personal preferences and access rights. The hosting of content is open to all types of SCORM compliant content, but also simple text files, graphics and videos. The structuring of programs can be done according to a single file system as well as clustered items in a program structure. One of the key performance tools is the mobile app provided. The app gives you the full spectrum of the desktop version, including an offline capability.
If you purchase this LMS via a volume license program (rather then buying a few licenses with credit card online), then it is recommended to find a local ADOBE certified dealer. The customer service team in (I believe ) India, is friendly, but very slow in the response and it takes several attempts to get things done. Therefore, using a local certified dealer and letting them deal with the headquarter, does not necessarily speed things up, but it does save you a lot of time.
Chantelle C.
Internet, 201-500 employees
Used daily for less than 6 months
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One of the major problems that we were trying to overcome was how to deploy our eLearning modules, presentations, and learning plans while still tracking user engagement, retention, and participation all without requiring our own hosted server. Adobe Captivate Prime delivers this solution while providing us with exceptional support.
The major positive that has Adobe Captivate as our top choice is the wealth of functionality that it comes with. It completely blows the competition out of the water where features are concerned. Whether you want to record training presentations, do screen capturing, schedule notifications and reports, create learning plans, or incentivize your learning modules, prime basically has it all. The program is intelligent in its format delivery allowing our users to change their languages, formats, or playback methods, and it enables enhanced user engagement through offline learning, gamification, badges, bookmarks and revision notes. Unlike other programs, Adobe Captivate delivers for those who want to create an enjoyable eLearning experience.
Despite Adobe Captivate’s attempts at a more modern user-interface with flat menus and no hidden buttons, the software is not intuitive for those jumping in for the first time. Unfortunately, a lot of the functionality of the software is buried deep within the thick menus and because of the single web page architecture, you need to invest in a lot of time to sort through the program to find what you need. With dozens of buttons and menus, you end up investing a ton of time into experimentation and tutorial reading. This is definitely a piece of software for those who want to use it and nothing else, as jumping in and “going with the learning flow” is not as easy as they make it sound.
Vince L.
Nonprofit Organization Management, 11-50 employees
Used daily for 1-2 years
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Don't need to manage the LMS environment ourselves and is pretty easy to setup out of the box and bring over our existing courses over. SSO is important to us.
Product overall is fairly easy to use and overall looks visually appealing. It's easy to get it setup and running. Customer service is good with helping solve problems when there is a solution. Having APIs available is helpful as well as single-sign-on.
Fluid player isn't very good. Table of contents doesn't display or navigate well. Player controls are limiting and only good for videos, but not good for Adobe Captivate files where you have multiple slides. You need to create your own "advance to next slide" type buttons within your Captivate files as the player does not support it. Would be good to have the option to disable the native player. Not having a payment module to sell courses. If there is a course purchase module added, would be important that it has many integrations however. If you have a lot of courses listed, the "show more results" option is a bit hidden. Reporting can be better as well.
Verified reviewer
E-Learning, self-employed
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Adobe captivate is a robust and capable application that provides a ton of features and integration with other sources. When you first create an account, you have access to four different profiles, each providing you with a different set of features and tools. You can be an author, an administrator, a learner or an integration admin. This separation keeps things organized and less confusing. The UI...
1. Covers various methods of course delivery 2. Integrates with external content providers. 3. Makes it easier to define a skill and provide content covering it. 4. Provides the user/admin with several views in the same tab, eliminating the need to have to sign in on a different page to see the learner’s perspective 5. Great built in tutorials. 6. Many options to set up automatic emails upon the happening of an event, all organized by categories
1. The service is a bit expensive as it is based on the number of users and does not include a flat fee for a set number as provided by other services 2. Cannot use interactive content for job aids
Jordanne O.
Education Management, 51-200 employees
Used daily for less than 6 months
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It is incredibly easy to use, but has a lot of features who want to do more advance things with their e-learning. I really like that you can set up soft skill and compliance trainings within the environment with relative ease. If you are new to elearning and simply want to put videos or presentations online and track people's use then it is very easy and fast to do. However if you want to create incredibly immersive and intuitive learning for your team then you can also do that with a little bit of practice and experience.
Even though this software is super easy to use on a basic level it does get difficult to do more advanced things on your own. Unfortunately customer service and training for this software is not super extensive. When I purchased the system I had a representative from Adobe who walked me through the basics and initial set up and that was great, but beyond that you will have to seek out more support on your own to do more advanced things such as learning how to integrate Prime into Salesforce. Some of the features can be confusing and, as I often find with Adobe, their customer service online (not talking to a rep but actually just looking for answers online) can be very confusing and not helpful.
Janice W.
Professional Training & Coaching, 1-10 employees
Used other for less than 6 months
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Very good for Tracking Excellent Multi Tenanting configuration possibilities for a business that is a GROUP of companies. The Branding by use of a theme is a good idea. Love the email templates and automation within the system, it is a very handy feature for tracking learning, very handy indeed! Especially, for larger companies. The use of setting up a programme and Learning Plans with certification...
Found the course more suitable to commercial application. It is important to have all your assets ready to start building the course and it would take some planning beforehand. This is not an LMS for lighthearted course development, and I do see this LMS as best suited to an ultra security conscious commercial environment that protects its assets like fort knox! For this reason alone, as a business, I would buy it.
Joe G.
Used other for 6-12 months
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1. In less than two hours, I had set up Captivate Prime. I had no hassles or problems. 2. The menus and options are easy to understand and look modern. 3. Despite the ease of use, I can do just about anything I'd want an LMS to do with Prime. 4. I can set up user roles and permissions at six different levels, including Learner. 5. I can set up external users, those outside my organization, and...
It would be nice if Adobe offered trials longer than 30 days for those who want to try out the product because it can take a while to really put it through its paces.
Erik E.
Pharmaceuticals, 201-500 employees
Used daily for 1-2 years
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Overall we've making it work for our business, but it's far from ideal. It is common to have several support tickets open at a time, and when they're addressed the same information needed to be repeated again and again, often without resolution.
Ease of use for learners. Decent "structure". Good value.
Awful reporting. Inconsistent performance, transcripts, data. Customer service is terrible. Software was unstable at times. Not a good fit for compliance based industries and training. Search feature and UI have poor functionality. I have no confidence in anything.
Christian W.
Newspapers, 11-50 employees
Used daily for 2+ years
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After using Adobe Learning Manager, I can confidently say that it is the best e-learning platform on the market. It offers an incredibly user-friendly interface, a wealth of features and customization options, a content library and analytics tools. I highly recommend this platform to anyone looking to create and manage online courses.
Adobe Learning Manager is an incredibly user-friendly, comprehensive e-learning platform that makes it easy to create and manage high-quality online courses. The intuitive interface makes it easy to navigate, and the platform offers a wide array of features and customization options. The content library and analytics tools give you deep insights into how your learners are interacting with content, allowing you to adjust and optimize your courses to maximize effectiveness.
Visio is an outdated software and lacks many of the features available in modern e-learning platforms. Its user interface is outdated and not intuitive and the lack of customization options make it difficult to create courses that meet the needs of learners. Additionally, there is no content library or analytics tools to provide insights into how learners interact with content.
Cassie C.
Electrical/Electronic Manufacturing, 201-500 employees
Used daily for 6-12 months
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It has been good. I wouldn't say great. The customer support is good, very responsive and friendly but often they don't have a solution or explanation for what I need help with. The product is good. It's user friendly but sometimes it can be glitchy and doesn't seem to accommodate every thing that we need it to do in a manufacturing facility.
I like the new social aspects, developing content and always having fresh content is a huge tasks and I have a very small team so I can see how that will be extremely helpful especially for professional positions. It is very easy to use, I demo's several learning management systems before deciding and this one seemed most practical and affordable. My rep is great and very responsive.
The reports. It does an okay job of reporting what activities have taken place, but there is still a lot of information that we need that we cannot easily get. We have to do a lot of manipulating in excel to get the info we need. Examples: who can who has logged in but it doesn't tell you who hasn't logged in. You cannot export a report from the content library to easily see what all content exists...
Hannah F.
Environmental Services, 51-200 employees
Used other for 2+ years
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We no longer have a training division, because of Adobe Captivate & Adobe Captivate Prime. If you don't have an enterprise license, their support team has no interest in helping you. It takes a huge amount of evidence to convince the support team that your bug or complaint is valid, they insist on blaming you or the user. Everytime one bug was solved, another one appeared. When we realized that Captivate was more embarrassing than helpful, we had to close our training division. We didn't have the financial or time resources to re-build all of our training module on a new platform. While we used Captivate, it caused so many of our students to be angry at us. We had to give many refunds. Most importantly, it damaged our reputation.
The most basic level functionality is pretty simple to understand.
We built our entire curriculum on Adobe Captivate (100s of files). When we used Moodle as our LMS, we often had problems. For example, the user needing to enable pop-ups and unsafe scripts, the files freezing, and a student watching the entire lesson and then not having it register as completed. We assumed that Moodle was the problem. So, we moved our courses to Adobe Captivate Prime (which required...
Verified reviewer
Management Consulting, self-employed
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The overall experience was really good. I tried to see whether a project program could be written to onboard the technology within a company or clients organisation Mainly step by step guidance and some ideas on adoption to ensure the program will be integrated within an organisation. Especially the current new employees joining companies who are used to contributions on digital platforms. Becomming...
There are a lot of functionality I came across which supprised or liked during my short journey in Trial. From the challenges, Badges and points scorings to the social learning and the numerous integrations with content providers to have an uptodate curriculum. Also the features to create content for company employees to allow for a companies Mission Vision and core values being regularly distributed and compliance or code of conduct during onboaridng of new employees seemed easy to use and administer.
I had a excel file with dummy users - fake employees which I tried to upload. This was not such a success and the infomation available during this process was limited. e.g. error messages where limited and the descriptions on how to create and upload where not that extensive. Overal not a big issue but tricky to get right. For prodution I read there is various integrations options so this was one time.
Mitchell F.
Retail, 11-50 employees
Used daily for 6-12 months
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The software meets our needs, and hosts all content we need. It takes a lot of learning to grasp the system, and you will be doing most of the learning on your own. Certainly a competitive service. Definitely worth your consideration.
This software has all the features that you may be looking for in an LMS. It has some CRM features, can host all standard e-learning file types, has a social learning function, and allows for a solid user experience.
I didn't like how there is no method to execute all functions on the LMS without swapping between user profiles. Admin has certain permissions, as does the author and learner roles. It's your responsibility to learn which profile type does what. Additionally, the customer service is quite slow. If you're looking for quick support on the service, you'd be better off troubleshooting on your own. I rarely get an appointment with my CapPrime rep within the same week I request it. Finally, the system is inexpensive, but requires a big upfront cost. They currently only offer a 3-year commitment plan to the service. If I would've known about the speed of customer service I would've reconsidered our choice.
Emily L.
Consumer Services, 1,001-5,000 employees
Used daily for 1-2 years
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It's a trusted label. The marketing is perfect and helped me choose the right tool to use that will help save time money and effort.
I really enjoyed the ease of use. The software has minimal bloat or ads so its really easy to know exactly what to do or to help prevent people from making mistakes or getting lost in the beginning of a process. I've has several customers I ended up recommending this software to because they need to work on certain documents. Sometimes they dont have access to a printer or scanner so I can get their documents back right away.
I dislike that it doesn't come with more instruction. It does have a learning curve but it's not too hard to figure out. I would like to see more webinars on the website instructing businesses and users on the best way to use the software.
CHRISTY R.
Financial Services, 201-500 employees
Used daily for 6-12 months
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We are very happy with our decision on using Adobe Captivate Prime as our LMS. It has suited our needs and it continues to have enhancements made to it. I have enjoyed working with the Adobe team, and they have been very helpful in multiple occasions. We have received very positive feedback from our learners on the easy of use of this product.
Adobe Captivate Prime is very easy to use. Our learners had no problem fully getting up to speed with how to use it. We enjoy the leaderboard as a way of being competitive with others. As an Admin, I feel like it is pretty straight forward with regards to adding courses, learning plans, and content. The reports feature is very good and continues to get enhancements made to it. All our courses work fine in the fluidic player with no issues. I like the dashboard and My Learning as a way for learners to view the status of their learning.
I have noticed a few bugs in the software that were reported. Some issues have been fixed and some are still outstanding. I would also prefer to have more control on when my self-paced courses expire. Currently there is a default expiration of six months for courses we want to keep available for longer. Since we have over 400 courses in the LMS, it will be a long process of re-publishing all the courses when they expire. The technical support availability could be a little better. I seem to mostly receive my communication from them in the afternoons (CST). Sometimes it would be nice to get a quicker response when there is an urgent issue.
Kelsie D.
Retail, 5,001-10,000 employees
Used daily for 1-2 years
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Overall, Captivate Prime helped us get huge amounts of people trained and certified, and it's a great LMS.
This LMS is really well-suited to big companies who need to train. We use it for thousands of employees, and it works great. The ability to make Learning Paths, design courses, and pull reporting is so much better than Adobe Connect.
There were occasionally errors in the reporting, for which we had to open a support ticket with Adobe. Also, the logging in processes is a bit complex and often throws an error for our employees who share a computer.
Verified reviewer
Automotive, 201-500 employees
Used daily for less than 6 months
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Overall, we are new users, but we are moving forward at a good pace with our project and Captivate Prime has been fairly easy to set up. We are looking forward to expanding our use to internal employees and foresee a long relationship with Adobe!
There are several functions in Captivate Prime that have met the needs of our company. First of all, we needed to grant access to a course or group of courses to our customers based on a 12-month contract. The pricing structure and ability to purchase blocks of users on a 12-month schedule works perfectly for us. Also, we needed the ability to assign certain courses and certifications to specific...
There are several things I have had to research extensively to understand and it seems like they online user guide could be much more detailed. I don't understand why I can't delete User Groups that I created during testing now that I don't need them any longer. Doesn't make much sense. One recommendation I have is to disable all emails/notifications as you begin and then go back and select those that you want. There are too many in my opinion and they are redundant. I want to respect our customer's time and inbox - too many emails can be off putting!
mahmoud R.
Motion Pictures and Film, 11-50 employees
Used daily for 1-2 years
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It is a powerful ability to create different types of e-learning content easily, professional results and very useful for companies to train their customers or if you are doing a specific course, it is good for you and also track reports with a set of dashboard in addition to managing courses, schedules, virtual training and also video record with Audio to create a video presentation.
It is one of the best e-learning software and tasks can be obtained, completed and managed easily plus it is easy to simulate, add animations and highlight contents. It's easy to navigate and see all my courses. Their customer service team is very helpful and responsive and also the idea of having access to more than one different profile, these perks the truth is that I tested many products for Adobe because of my work as a video editor, and I can say that they are a professional company that makes their customers happy.
The cost may be high for me whether I work alone or with a small company of two or more because The program is directed to large companies, in addition to the fact that there are not many templates, and the player window is not on the same page as the slides and elements