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Adobe Connect Logo

Web conferencing solution for schools and organizations

Last updated: October 2024

Adobe Connect Pricing, Features, Reviews and Alternatives

Adobe Connect FAQs

Q. What type of pricing plans does Adobe Connect offer?

Adobe Connect has the following pricing plans:
Starting from: $50.00/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Adobe Connect?

Adobe Connect has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Adobe Connect support?

Adobe Connect supports the following languages:
English


Q. Does Adobe Connect support mobile devices?

Adobe Connect supports the following devices:
Android, iPad, iPhone


Q. Does Adobe Connect offer an API?

Yes, Adobe Connect has an API available for use.


Q. What other apps does Adobe Connect integrate with?

Adobe Connect integrates with the following applications:
CANVAS, Moodle, Adobe Learning Manager


Q. What level of support does Adobe Connect offer?

Adobe Connect offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, Chat, Knowledge Base

Adobe Connect product overview

Price starts from

50

Per month

Per Feature

What is Adobe Connect?

Adobe Connect is a cloud-based web conferencing solution designed to help businesses, government agencies, and educational institutions organize meetings and training sessions. Features include customizable branding, team collaboration, engagement analytics, remote access, reporting, and document sharing.

Key benefits of using Adobe Connect

• Adobe Connect's white-labeling capabilities allow businesses to add images, color, logos and other visual aesthetics according to corporate themes and branding.
• It helps hosts conduct polls with multiple-choice, open-ended and multi-answer questions to engage with participants.
• Adobe Connect lets participant browse content according to their own pace during classes and express ideas on a whiteboard in the form of drawings or annotations.
• The software offers templates with embedded calendar events, which help users confirm, invite and engage with target audiences.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
FAQs/Forum
Email/Help Desk
Chat
Knowledge Base

Training options

Live Online
Videos
Webinars

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Why am I seeing this?

Adobe Connect pricing information

Value for money

4.1

/5

694

Starting from

50

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Adobe Connect features

Functionality

4.2

/5

694

Total features

52

9 categories

Most valued features by users

Third-Party Integrations
API
Reporting/Analytics
Activity Dashboard
Chat/Messaging
Video Conferencing
Customizable Branding
Live Chat

Adobe Connect users reviews

Overall Rating

4.3

/5

694

Positive reviews

85

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.98/10
Rating distribution

5

4

3

2

1

350

243

83

14

4

Pros
Easy to do recording of sessions and has a special attendance (roll count) section for better customer use. Has a great playback quality enabling better recollection for later.
The video sharing, screen sharing and breakout room features are great for virtual events. The audio is good when it works and the chat and poll features are useful too.
My overall experience with Adobe Connect has been extremely positive. Admittedly I do not use it too frequently, but when I use it I'm always impressed by its ease of use and its numerous functions.
Cons
Had issues with getting set up to start, however, when I was doing so, there was a known problem with their testing server. When trying to run a test connection, it would always fail.
Adobe Connect does not work well on a mobile phone with all the pod being shrunk and many features downgraded. I also know that this software is very expensive.
The only downside to this is that at first things can appear to be a bit cluttered.
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Andrew B.

Adtech and SEO Manager

Financial Services, 10,001+ employees

Review source

Overall Rating

Adobe Connect User Review

Reviewed 2 years ago

Transcript

Speaker 1: Hi, my name is Andrew. I'm an SEO manager. I would give Adobe Connect a four out of five. For more reviews like this click below. Prior to using Adobe Connect, we used Zoom. And we still use Zoom for some of our meetings, however, some meetings just lend themselves to the Adobe Connect's environment. The reason that we chose to go with Adobe Connect is because we use many of the other Adobe products and it integrates well with them for some of our web browsers that we need docked internally. Getting started with Adobe Connect was very easy because it operates on a cloud, we basically just logged in and went from there. For any organization looking at Adobe Connect, I'd recommend that they look at some of the alternatives out there, Zoom, Cisco's tool. There are many that are out there, and it really is just about an organizational fit that's important.

BB
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Benjamin B.

Educator

Education Management, 1-10 employees

Review source

Overall Rating

Good Functions for use!

Reviewed 3 years ago

Transcript

Ben B.: Hi, I'm Ben. I'm reviewing Adobe Connect. I'm a school counselor. I give that product a five. For more information, click below. Our previous product was Zoom. And with this product, we felt that there was a limited functionality when we were trying to do multiple things at once within a group. We chose Adobe Connect because of the options that it gave us. One of the options was the multiple chats at once. We could direct more than one conversation at a time. We also really like the function of persistence. This allows us to set up groups and rooms beforehand, and then they can be reused multiple times, depending on what we need them for. These functions really brought us into this product. Getting started with Adobe Connect was super easy. Its set up is user friendly, everything is labeled clear. And once you practice with the product, you feel like a pro. I would highly recommend if you're can considering this product to try it out. Besides the few things I mentioned before, there are a ton of features that will allow you ease of use and lots of great functions when you're hosting events or when you're prepping to have groups. I can't recommend it enough as it's really changed how we do things.

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Cynthia R.

Information Services, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Adobe Connect and I

Reviewed 6 years ago

Adobe allows our company to work with work-at-home agents using the same materials and software as in a traditional training room or conference.

Pros

I was a bit hesitant about using Adobe Connect. I thought it would be a software that would be complex and non user friendly. I was surprised to discover the opposite is true. Adobe allowed my training class to be engaged with user friendly options to be apart of the classroom. You can raise your hand, ask a question, provide feedback and even express thoughts in the moment. It is equipped with a white board, chat and options for getting the instructors attention without disrupting the class. the interface is easy to use and appealing. It is secure and private and as a company we often have several training classes going at one time as well as conferences via the Adobe Connect.

Cons

I am very impressed with Adobe Connect and don't have many critiques as far as cons go. Visibility of icons are the common criticism. Once you get acclimated to where things are then the icons themselves are not an issue.

JA
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John Aries J.

Human Resources, 5,001-10,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great tool for an online training class

Reviewed 3 years ago

As a presenter, it is great to know that you will be the only one who can start the conference and there are not chitchats on the side while you are out. However, it will also be a downside since if the presenter is late then no other people can start the conference which can be a waste of time.

Pros

The software provides reporting capabilities on the timestamps of the attendees which makes the attendance reporting of a training class easier than to do it manually.

Cons

While the presenter can manage the microphone usage of the attendees, it is hard as a user to maintain a quiet background because as a user, I did not locate the noise cancellation option.

SR
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Sean R.

Higher Education, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Adobe Connect with teaching

Reviewed 4 years ago

I would say that I am thankful I used Adobe Connect. For simply screen sharing, and limited VOIP audio, it did a decent job. The worst parts of the software were really in the setup. Once it was up and running it was pretty much streamlined. I think it did a good job; I just really feel Zoom to be the superior product hence my review at the level of 3.

Pros

My institute had a license for Adobe Connect for several years. I began to use Adobe Connect around 2016 to facilitate lecture delivery in a large classroom. In my case, I had a room where students had a poor viewing angle of the screens and whiteboard. Initially used the software to solely screen share. As I became more comfortable, I also began to share audio when students could not attend a lecture. This was a help with being prepared for the Covid-19 online transition. As it turned out, I used another software en lieu of Adobe Connect (Zoom) as it was better setup to facilitate captioning and cloud recording. Nonetheless, Connect was a good software package.

Cons

I found that the UI was not plug and play. Every time I setup a new course/lecture it was moderately involved to get it to a situation in which I could screen share with the students. It did work but ultimately in comparison with Zoom or Blue Jean it was more involved on the setup end. Setting up a recurring meeting was not an option that I ever found. This meant that I was using a single link for the class. Prior to Covid-19, I doubt this was a big issue, but post-Covid-19 and Zoom bombing, I'm certain this would potentially have been a significant issue. Additionally it was not directly integrated in my university's course management unlike Zoom. This meant there were a few steps of "abstraction" I had to follow in order to get the notifications out to students vs. having a link automatically appear in the learning management system.

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Bruce F.

Education Management, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A functional and effective tool for business

Reviewed 6 years ago

We definitely recommend you to try Adobe Connect for your business. With a help of this service, you can easily share files, presentations and organize meetings. In addition, it helps to stay in touch with your team despite a location.

Pros

The best thing about Adobe Connect is its functionality. The software offers different pools, chats, file shares, and quizzes. In addition, there are multiple designs which are very useful for work. We are convinced that Adobe Connect service will help you to conduct online conferences, meetings, training classes or webinars much more successful. Adobe Connect is a web conferencing service with a help of which you can easily share data and multimedia files. With the assistance of this software, you can get back immediate feedback from hundreds of users. Moreover, with this tool, you can easily lead to webinars and online meetings.

Cons

There is no doubt that Adobe Connect has more advantages than disadvantages, but some issues should be improved. Firstly, it is a little bit hard to figure out everything connected with the interface’s features and options because of an interface itself a bit overloaded. It takes some time to sort out everything and learn all the necessary combinations. Moreover, the service can easily shut down or freeze without any reason.

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Ahmet Fatih Y.

E-Learning, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Collaboration with the audience must be easier

Reviewed 4 years ago

We have been able to meet with our students. We would expect an improved UI design, easer to use icons and tabs both for the students and the presenters. It looks primitive when compared to other popular applications. (Zoom, Tandem, Meets)

Pros

Adobe Connect features specific sections for notes, easy surveys, screen shares, and document uploads which are really cool if you manage are planning to lecture with little interaction with the audience. You can present your work, get audience opinions via polls and sketch on the shared files.

Cons

We have been using the program since the outbreak of Covid19 around March and the overall concern of many of the teachers is that they cannot indulge the students into the meeting. The reasons stated (and I also experience) are: students have conncetion problems starting the porgram, they log off when trying to activate mic or camera, once the voice is activated you have to wait some time to hear the student as the system activates and lets him/her heard by the others. Overall, this pai program makes me (and the other personnel) feel that the free version of other programs (Zoom maybe) works better for video conferencing and collaborative teaching.

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