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Adobe Connect Logo

Adobe Connect

4.3
(676)

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Web conferencing solution for schools and organizations

(7)

Adobe Connect Pricing, Features, Reviews and Alternatives

Adobe Connect FAQs

Q. What type of pricing plans does Adobe Connect offer?

Adobe Connect has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of Adobe Connect?

Adobe Connect has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Adobe Connect support?

Adobe Connect supports the following languages:
English

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Q. Does Adobe Connect support mobile devices?

Adobe Connect supports the following devices:
Android, iPad, iPhone

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Q. Does Adobe Connect offer an API?

Yes, Adobe Connect has an API available for use.

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Q. What other apps does Adobe Connect integrate with?

Adobe Connect integrates with the following applications:
CANVAS, Moodle, Adobe Learning Manager

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Q. What level of support does Adobe Connect offer?

Adobe Connect offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, Chat, Knowledge Base

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Adobe Connect product overview

What is Adobe Connect?

Adobe Connect is a cloud-based web conferencing solution designed to help businesses, government agencies, and educational institutions organize meetings and training sessions. Features include customizable branding, team collaboration, engagement analytics, remote access, reporting, and document sharing.

Key benefits of using Adobe Connect

• Adobe Connect's white-labeling capabilities allow businesses to add images, color, logos and other visual aesthetics according to corporate themes and branding.
• It helps hosts conduct polls with multiple-choice, open-ended and multi-answer questions to engage with participants.
• Adobe Connect lets participant browse content according to their own pace during classes and express ideas on a whiteboard in the form of drawings or annotations.
• The software offers templates with embedded calendar events, which help users confirm, invite and engage with target audiences.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
FAQs/Forum
Email/Help Desk
Chat
Knowledge Base

Training options

Live Online
Videos
Webinars

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Adobe Connect pricing information

Value for money

4.0

/5

676

Starting from

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No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Adobe Connect features

Functionality

4.2

/5

676

Total features

52

9 categories

Most valued features by users

Third Party Integrations
Reporting/Analytics
API
Activity Dashboard
Chat/Messaging
Customizable Branding
Live Chat
Video Conferencing

Adobe Connect users reviews

Overall Rating

4.3

/5

676

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.96/10
Rating distribution

5

4

3

2

1

342

233

83

14

4

Pros
Easy to do recording of sessions and has a special attendance (roll count) section for better customer use. Has a great playback quality enabling better recollection for later.
The video sharing, screen sharing and breakout room features are great for virtual events. The audio is good when it works and the chat and poll features are useful too.
My overall experience with Adobe Connect has been extremely positive. Admittedly I do not use it too frequently, but when I use it I'm always impressed by its ease of use and its numerous functions.
Cons
Had issues with getting set up to start, however, when I was doing so, there was a known problem with their testing server. When trying to run a test connection, it would always fail.
Adobe Connect does not work well on a mobile phone with all the pod being shrunk and many features downgraded. I also know that this software is very expensive.
The only downside to this is that at first things can appear to be a bit cluttered.
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Benjamin B.

Educator

Education Management, 1-10 employees

Review source

Overall Rating

Good Functions for use!

Reviewed 2 years ago

Transcript

Ben B.: Hi, I'm Ben. I'm reviewing Adobe Connect. I'm a school counselor. I give that product a five....

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Andrew B.

SEO Manager

Chemicals, 10,001+ employees

Review source

Overall Rating

Adobe Connect User Review

Reviewed a year ago

Transcript

Speaker 1: Hi, my name is Andrew. I'm an SEO manager. I would give Adobe Connect a four out of five....

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Cynthia R.

Information Services, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Adobe Connect and I

Reviewed 5 years ago

Adobe allows our company to work with work-at-home agents using the same materials and software as in a traditional training room or conference.

Pros

I was a bit hesitant about using Adobe Connect. I thought it would be a software that would be complex and non user friendly. I was surprised to discover the opposite is true. Adobe allowed my training class to be engaged with user friendly options to be apart of the classroom. You can raise your hand, ask a question, provide feedback and even express thoughts in the moment. It is equipped with a white board, chat and options for getting the instructors attention without disrupting the class. the interface is easy to use and appealing. It is secure and private and as a company we often have several training classes going at one time as well as conferences via the Adobe Connect.

Cons

I am very impressed with Adobe Connect and don't have many critiques as far as cons go. Visibility of icons are the common criticism. Once you get acclimated to where things are then the icons themselves are not an issue.

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Ahmet Fatih Y.

E-Learning, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Collaboration with the audience must be easier

Reviewed 3 years ago

We have been able to meet with our students. We would expect an improved UI design, easer to use icons and tabs both for the students and the presenters. It looks primitive when compared to other popular applications. (Zoom, Tandem, Meets)

Pros

Adobe Connect features specific sections for notes, easy surveys, screen shares, and document uploads which are really cool if you manage are planning to lecture with little interaction with the audience. You can present your work, get audience opinions via polls and sketch on the shared files.

Cons

We have been using the program since the outbreak of Covid19 around March and the overall concern of many of the teachers is that they cannot indulge the students into the meeting. The reasons stated (and I also experience) are: students have conncetion problems starting the porgram, they log off when trying to activate mic or camera, once the voice is activated you have to wait some time to hear the student as the system activates and lets him/her heard by the others. Overall, this pai program makes me (and the other personnel) feel that the free version of other programs (Zoom maybe) works better for video conferencing and collaborative teaching.

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Leanne S.

E-Learning, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Great for Online Learning but Large Groups are Difficult!

Reviewed 4 years ago

Overall, I have used this program on a daily basis for live, synchronous contact as well as creating recorded lessons. This is invaluable to my online teaching experience. However, I would like to see the functionality and features improved, as well as the ability to teach a greater number of students without delays or disturbances to the lesson.

Pros

I use this on a daily basis for online teaching and learning. Some of the features I found most useful are the different pods for students to respond in, providing interaction and collaboration. Students can draw on the whiteboard, chat in the chat pod, select from multiple choice questions created by the teacher, "raise their hand" using a button, and provide feedback by clicking the different status buttons (green check, red x, etc.). They can also turn on their microphones to answer questions. I am able to pull in videos, files, and presentations for teaching.

Cons

The program runs very slow as more students join. Large groups are not necessarily a problem unless you ask students to begin using microphones or the whiteboard. At that point, I have experienced delays and even crashes, although those are not as common as severe delays. In my experience, any group above 20 students delays the more interactive features (mainly the microphones and whiteboard). This...

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LINA MARIA V.

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A software that allows us not to leave pending assignments for later

Reviewed 5 years ago
Pros

Due to my duties within the corporation where I live, we have to make trips to the interior of the country and abroad in order to attend petroleum meetings, chemistry or simply go to recondite places where it is presumed there will be future oil exploitation. In this absence to our natural workspace, Adobe Connect plays a fundamental role, since, among its many benefits, one of the most important...

Cons

When I have had to set up an online room to set up meetings, complications have arisen based on some complex tools that the software has. While it is not a problem in itself of the functionality of the software, it is a point that should be taken into account so that the next updates are easier to use and so everyone can use the software in a simple way.

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Amanda h.

Semiconductors, 1,001-5,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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High quality videoconferencing

Reviewed a year ago

Adobe Connect has features that stand out and make it an effective choice. It reduces costs and optimizes the company's communication capacity.

Pros

It has a pleasant and easy-to-navigate user interface. It has a reduced learning curve. It allows you to connect in an easy and agile way, from anywhere and at any time, using any media, device or operating system. Security and scalability are two characteristics that stand out in this platform. It enables effective videoconferencing and screen sharing. It offers a library of content stored in the cloud for easy access.

Cons

Although this platform is very robust and versatile, it is necessary to have a good bandwidth to enhance the experience and enjoy all its features to the fullest.

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