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Adobe Connect

Web conferencing solution for schools and organizations

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Adobe Connect Pricing, Features, Reviews and Alternatives

Adobe Connect product overview

What is Adobe Connect?

Adobe Connect is a cloud-based web conferencing solution designed to help businesses, government agencies, and educational institutions organize meetings and training sessions. Features include customizable branding, team collaboration, engagement analytics, remote access, reporting, and document sharing.

Key benefits of using Adobe Connect

• Adobe Connect's white-labeling capabilities allow businesses to add images, color, logos and other visual aesthetics according to corporate themes and branding.
• It helps hosts conduct polls with multiple-choice, open-ended and multi-answer questions to engage with participants.
• Adobe Connect lets participant browse content according to their own pace during classes and express ideas on a whiteboard in the form of drawings or annotations.
• The software offers templates with embedded calendar events, which help users confirm, invite and engage with target audiences.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
FAQs/Forum
Email/Help Desk
Chat
Knowledge Base

Training options

Live Online
Videos
Webinars

Adobe Connect pricing information

Value for money

4.0

/5

636

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Adobe Connect features

Functionality

4.2

/5

636

Total features

54

9 categories

Most valued features by users

Reporting/Analytics
API
Third Party Integrations
Activity Dashboard
Chat/Messaging
Mobile Access
Live Chat
Customizable Branding

Adobe Connect users reviews

Overall Rating

4.3

/5

636

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.96/10
Rating distribution

5

4

3

2

1

322

220

76

14

4

Pros
Easy to do recording of sessions and has a special attendance (roll count) section for better customer use. Has a great playback quality enabling better recollection for later.

CK

Chandni K.

The video sharing, screen sharing and breakout room features are great for virtual events. The audio is good when it works and the chat and poll features are useful too.

AR

Anonymous Reviewer

My overall experience with Adobe Connect has been extremely positive. Admittedly I do not use it too frequently, but when I use it I'm always impressed by its ease of use and its numerous functions.
AvatarImg

David Y.

Cons
Had issues with getting set up to start, however, when I was doing so, there was a known problem with their testing server. When trying to run a test connection, it would always fail.

JB

Jeffrey B.

Adobe Connect does not work well on a mobile phone with all the pod being shrunk and many features downgraded. I also know that this software is very expensive.

AR

Anonymous Reviewer

The only downside to this is that at first things can appear to be a bit cluttered.

RV

Ray V.

Overall Rating

Good Functions for use!

Reviewed 3 months ago

Transcript

Ben B.: Hi, I'm Ben. I'm reviewing Adobe Connect. I'm a school counselor. I give that product a five....

AvatarImg
AvatarImg

Michael L.

Senior Recruiter

Staffing and Recruiting, 1,001-5,000 employees

Review source

Overall Rating

I was responsible for using Adobe Connect to manage eLearning and meeting needs for clients.

Reviewed a year ago

Transcript

Michael L.: Hi, my name is Mike. I'm a career advisor. I would rate Adobe connect 5 stars out of 5. And...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Versatile solution to streamline communication

Reviewed 20 days ago

Adobe Connect permite organizar el trabajo colaborativo, proporcionando una comunicación interna altamente efectiva.

Pros

It has advanced chat functions that allow you to create groups, use messages and notifications to send to your contacts. It allows quick simple selection surveys to better identify user preferences. It is easy and very useful to share PDF files on the screen with participants. It is very easy to create interactive content and present it in virtual classrooms.

Cons

It has presented problems to play long videos and when you are a new user it is necessary to document yourself well to take advantage of its full potential.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Good software, harsh licensing

Reviewed 11 days ago

While we had no problems with the software itself, we eventually went away from Connect because of the way Adobe licenses it. They make it really difficult and overbearing.

Pros

The software is friendly and does what you need it to do. The interface is simple and can be picked up easily

Cons

Our biggest complaint about this product isn't the product itself - it's Adobe. Adobe's licensing scheme is very difficult to work with and not friendly at all.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Online teacher using Adobe Connect as virtual classroom

Reviewed 5 years ago

After using Adobe Connect for 3 years on a weekly basis, I have a appreciation for its potential as an educational tool, while a frustration with the severe limitations and lack of functionality. I can tell this is a program meant first and foremost as a tool for meetings, and I cannot endorse it as a regular digital classroom until some of the above issues are addressed.

Pros

Relatively straightforward to use. Allows for stable use of audio and visual communication with large groups. Layout feature makes transitioning between different topics smoother. Downloadable apps allow for the potential for customization. The recording and attendance function make disseminating information easy. Mobile apps allows for more diverse applications. Breakout rooms are an excellent tool for small group learning.

Cons

Base functionality is extremely limited. Notepods don't even have the sort of text modification present even in e-mails or notepad programs, making them extremely limited in use in a classroom. Most educational tools are locked behind a pay wall. The inability for more than one person to write in a notepod hinders collaboration. Inability to use presenter only area while in breakout rooms causes...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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My Review for Adobe Connect

Reviewed 3 months ago

I believe Adobe has yet to improve its software to catch up with some of its contenders in the market. It needs to retain its high-definition video while improving the glitches it has in the past.

Pros

Like any other video conferencing software in the market, Adobe Connect's user interface is simple and very easy to use. You have the capacity to conduct polls and question-and-answer sessions with ease. The video quality in Adobe Connect is also stunning unlike the leading software in the market.

Cons

One thing I have noticed in Adobe Connect is the unavailability of a dial-in service, which might complicate users who heavily rely on VOIP to join in online meetings. You cannot even invite users who do not have an Adobe account, which further complicates the entire process. There are also instances that the software glitches when sharing your screen, prompting users to restart the video call again.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Adobe Connect - Live Conferencing Tool

Reviewed 2 years ago

The tool is excellent for my job as a tutor, which is to relay and clarify information.

Pros

The software allows for files to be uploaded to the server for the group to download. For a business presentation this can be invaluable for distributing notes and plans. The boxes in the presentation are organized into 'pods,' which are used to organize and present certain information. The pods can be customized to your liking. The software is able to record the presentation for future review and use.

Cons

The software requires a strong internet connection in order to work. Some features such as voice connection does not work all the time. A way around this flaw would be to use a voice conference phone number as a back-up or initial plan for recording voice.

Adobe Connect FAQs and common questions

Q. What type of pricing plans does Adobe Connect offer?

Adobe Connect has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of Adobe Connect?

Adobe Connect has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Adobe Connect support?

Adobe Connect supports the following languages:
English


Q. Does Adobe Connect support mobile devices?

Adobe Connect supports the following devices:
Android, iPad, iPhone


Q. Does Adobe Connect offer an API?

Yes, Adobe Connect has an API available for use.


Q. What other apps does Adobe Connect integrate with?

Adobe Connect integrates with the following applications:
CANVAS, Moodle, Adobe Captivate Prime, SumTotal Learn


Q. What level of support does Adobe Connect offer?

Adobe Connect offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, Chat, Knowledge Base

Common Adobe Connect comparisons

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Adobe ConnectvsGoTo Webinar

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