Adobe Connect Pricing, Features, Reviews & Alternatives

Adobe Connect

Web conferencing solution for schools and organizations

4.32/5 (586 reviews)

Adobe Connect overview

What is Adobe Connect?

Adobe Connect is a cloud-based web conferencing solution designed to help businesses, government agencies, and educational institutions organize meetings and training sessions. Features include customizable branding, team collaboration, engagement analytics, remote access, reporting, and document sharing.

The application allows speakers to create personalized virtual rooms using images, content, layouts, and custom functionalities such as a countdown timer, hands up, and more. Adobe Connect enables administrators to create, edit, and distribute recordings of webinars and meetings, as well as automate indexing to help users search for specific content or create bookmarks. Instructors can use the solution to create interactive sessions with polls, quizzes, chat pods, games, simulations, and more. Moreover, attendees can utilize the centralized content library to upload or modify content and handle access rights for team members.

Adobe Connect offers integration with multiple third-party applications such as Captivate Prime, Blackboard LMS, Brightspace, Canvas LMS, Moodle LMS, SumTotal, inteVISTA Go, and more. The backstage and prepare modes allow presenters and hosts to interact privately during ongoing sessions and track audience participation via the dashboard.
www.adobe.com

Pricing

Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Adobe Connect screenshot: Adobe Connect engagement analyticsRich Web Conferencing with Adobe ConnectAdobe Connect screenshot: Adobe Connect layoutsAdobe Connect screenshot: Adobe Connect meeting

Adobe Connect user reviews

Value for money
Features
Ease of use
Customer support
  4.1
  4.2
  4.1
  4.3
Carlos T.

A very sophisticated software and with the best options to make videoconferences.

Used daily for 1-2 years
Reviewed 2019-11-11
Review Source: Capterra

Adobe Connect is one of the best options available on the market for high-quality video calls and video conferencing that meet demanding business standards. Using this software in my work I have improved my communication channels with both our patients and staff. In addition, we use this software for the training of personnel through formative videoconferences on preventive health, medical safety, improvement and care for our patients and other aspects. I recommend that you acquire this software and apply it in your work.

Pros
I use this software very regularly in my work, as it is one of the most efficient web videoconferencing platforms I have ever used. With Adobe Connect I can quickly establish communication with our clients and co-workers thanks to their wide conference rooms, which I manage by activating a password which I distribute to the participants of our meetings. Another very positive factor of this software, is the quality in audio and video in their videoconferences, the best. Adobe Connect has one of the best video conferencing systems, ideal for training personnel and to establish contact with customers and co-workers who are in other cities nationally and internationally. This quality offered by this software has perfected our work dynamics, improving the scope of our work and our business competitiveness. The communicative environment offered by this software is one of the best because you have the videoconference room and you have an interactive chat where you can add comments, upload search links, attach documents and much more. In addition to all of the above, Adobe Connect offers you an application that you can use on your Smartphone and use Adobe Connect anywhere you have an Internet connection.

Cons
It's such sophisticated software that you'll need a computer technician to make the necessary configurations to use the software at its maximum capacity. Apart from this difficulty to use it I have no more negative aspects to mention of this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Demarco P.

Adobe Connect - Live Conferencing Tool

Used daily for 6-12 months
Reviewed 2019-12-06
Review Source: Software Advice

The tool is excellent for my job as a tutor, which is to relay and clarify information.

Pros
The software allows for files to be uploaded to the server for the group to download. For a business presentation this can be invaluable for distributing notes and plans. The boxes in the presentation are organized into 'pods,' which are used to organize and present certain information. The pods can be customized to your liking. The software is able to record the presentation for future review and use.

Cons
The software requires a strong internet connection in order to work. Some features such as voice connection does not work all the time. A way around this flaw would be to use a voice conference phone number as a back-up or initial plan for recording voice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Gretchen F.

Virtual Meetings

Used daily for 2+ years
Reviewed 2021-03-23
Review Source: Capterra

Made getting 2 offices and staff that were connect without travel

Pros
The ability to use the software for training and web meetings made it all so easy to manage meetings

Cons
We had no issues using the software, it worked for us just the way we needed and when we all needed it!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Brandon L.

Online teacher using Adobe Connect as virtual classroom

Used daily for 2+ years
Reviewed 2017-10-13
Review Source: Software Advice

After using Adobe Connect for 3 years on a weekly basis, I have a appreciation for its potential as an educational tool, while a frustration with the severe limitations and lack of functionality. I can tell this is a program meant first and foremost as a tool for meetings, and I cannot endorse it as a regular digital classroom until some of the above issues are addressed.

Pros
Relatively straightforward to use. Allows for stable use of audio and visual communication with large groups. Layout feature makes transitioning between different topics smoother. Downloadable apps allow for the potential for customization. The recording and attendance function make disseminating information easy. Mobile apps allows for more diverse applications. Breakout rooms are an excellent tool for small group learning.

Cons
Base functionality is extremely limited. Notepods don't even have the sort of text modification present even in e-mails or notepad programs, making them extremely limited in use in a classroom. Most educational tools are locked behind a pay wall. The inability for more than one person to write in a notepod hinders collaboration. Inability to use presenter only area while in breakout rooms causes problems. The white board function is virtually unusable due to poor interface and inability to switch between functions smoothly. PDF files require constant resizing to get to a point where they are readable, and often have lots of wasted dead space. Word Files cannot be shared at all. When screen sharing it is difficult to access the functionality of the room itself. When using link pods, one person clicking the link opens it on everyone else's computer. There is severely limited flexibility when it comes to learning options for a classroom, especially for creating interactive experiences, such as games or worksheets. Private messages cannot be seen by the host, allowing students to talk to each other without supervision creating a risk for bullying and off topic conversation, and while private messaging can be turned off in the main room, it cannot be in Breakout Rooms, and turning off private messaging makes it difficult to provide SPED support to students without drawing the attention of classmates.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 4/10

Minimize review

Gloria M.

Good chat program for Work at Home agents

Used daily for 1-2 years
Reviewed 2021-01-24
Review Source: Capterra

It is very user friendly and pretty reliable source to connect to other agents that are working remotely. I like it a lot.

Pros
Very user friendly chat program. I work from home so by using this chat program where other work at home agents log in daily we can post questions to the team leads and feel connected.

Cons
Sometimes if the chat is too cluttered the team leads will "clear the chat" without any warning so if you just happened to post a question you are forced to have to repost as well as lose the opportunity to view previous posts by other agents.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

Minimize review

Adobe Connect pricing

Pricing options
Free
Subscription
Free trial
View Pricing Plans

Adobe Connect offer a 90-day free trial for up to 25 participants, after which the solution is available across 3 different packages- Meeting, Webinars and Learning.
Pricing details are outlined below -

Adobe Connect Meeting for 3 users - Free
Meeting: $50/Month and $540/Year for 25 participants
For up to 100 participants in Meeting, contact Adobe

Webinar Manager 100: $130/Month, $1250.00/yr for 100 participants
Webinar Manager 500: $470/Month, $4500.00/yr for 500 participants
Webinar Manager 1000: $580/Month, $5500.00/yr for 1000 participants

Live Virtual Classrooms: $370/Month, $3500.00/yr for 200 participants
For upto 1500 participants in Live Virtual Classrooms, contact Adobe

Adobe Connect features

API
Activity Dashboard
Chat/Messaging
Collaboration Tools
Customizable Branding
Live Chat
Mobile Access
Reporting/Analytics
Third Party Integrations
Video Conferencing

Access Controls/Permissions (169 other apps)
Alerts/Notifications (238 other apps)
Call Monitoring (168 other apps)
Call Recording (218 other apps)
Call Routing (170 other apps)
Communication Management (181 other apps)
Contact Management (219 other apps)
Data Import/Export (144 other apps)
IVR / Voice Recognition (138 other apps)
Reporting & Statistics (202 other apps)

Videos and tutorials

Additional information for Adobe Connect

Key features of Adobe Connect

  • Audio Content
  • Live Chat
  • Multi hosts
  • Offline Editing
  • Offline Presenting
  • Polls/Voting
  • Q & A
  • Real-Time Chat
  • Screen Sharing
  • Video Conferencing
  • Video Content
View All Features

Benefits

• Adobe Connect's white-labeling capabilities allow businesses to add images, color, logos and other visual aesthetics according to corporate themes and branding.
• It helps hosts conduct polls with multiple-choice, open-ended and multi-answer questions to engage with participants.
• Adobe Connect lets participant browse content according to their own pace during classes and express ideas on a whiteboard in the form of drawings or annotations.
• The software offers templates with embedded calendar events, which help users confirm, invite and engage with target audiences.