Docebo Pricing, Features, Reviews & Alternatives

Docebo

All your learning challenges, solved.

4.22/5 (113 reviews)

Docebo overview

What is Docebo?

Docebo is redefining the way enterprises leverage technology to create, deliver, and understand the business impact of their learning experiences through The Docebo Learning Suite.

With Docebo's multi-product learning suite, enterprises around the world are equipped to tackle any learning challenge and create a true learning culture within their organization.
www.docebo.com

Pricing

Pricing options
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Brazil, Canada, Germany and 3 other markets, Japan, Mexico, United Kingdom

Supported languages

English, Finnish, Russian, Korean, French and 17 other languages, Norwegian (Bokmal), Czech, Chinese (Traditional), Italian, Spanish, Chinese (Simplified), Portuguese, German, Danish, Swedish, Arabic, Thai, Hungarian, Indonesian, Polish, Dutch, Japanese
Docebo screenshot: Docebo navigation panelIntroducing Docebo Learning SuiteDocebo screenshot: Docebo advanced reportingDocebo screenshot: Docebo coursesDocebo screenshot: Docebo widgetsDocebo screenshot: Docebo UIDocebo screenshot: Docebo Learning ImpactDocebo screenshot: Docebo Shape
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Docebo user reviews

Value for money
Features
Ease of use
Customer support
  3.9
  4.1
  4.2
  3.9
Jennifer C.

Docebo continues to grow and evolve as we do.

Used daily for 2+ years
Reviewed 2019-10-16
Review Source: Capterra

They have been the most phenomenal partners for our organization. We truly believe that their success has allowed us to experience the growth and success we have driving a learning culture.

Pros
We love the fact the software is constantly growing and evolving and has allowed us to grow beyond what we originally thought possible. We also love the partnership we have with Docebo. We feel our business truly matters to them and that they listen to our needs and use cases to help us solve any issues.

Cons
The software is growing and evolving quickly, it sometimes feels like they are moving quickly onto the next product rather than fully developing what they were working on. The product or new feature may be 95%-99% complete.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Erik K.

Docebo is a cost-effective customizable powerhouse LMS

Used daily for 2+ years
Reviewed 2021-04-12
Review Source: Capterra

Docebo was very simple to roll out. It is very turn-key experience early-on, but also allows you to grow it into the LMS of your dreams. My LMS admin has been able to shape the learner experience by utilizing all the many customization features Docebo has. It is an integral part of our company's daily learning.

Pros
The control the platform gives you. The customization options are off the charts! We've completely bent Docebo to our desires and set up various views for different roles and departments, as well as customer reporting. The white label experience is also fabulous.

Cons
The thing I least like about Docebo is actually an asset to them. They offer additional modules including social learning and learning insights, but both at additional cost. Since we didn't purchase those when we first started with Docebo, now I'll have to get separate budget approval for them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Customer support is essentially non-existent below Enterprise level

Used weekly for 1-2 years
Reviewed 2019-05-17
Review Source: Capterra

Our biggest mistake was not doing a better job of gauging the level of customer support we would receive as a "basic" user. At our level, Docebo offers no implementation support and very little admin training before you go live. It is essentially an unsupported product. Our sole recourse for help became tech support tickets, and for much of the time we were customers, the Docebo team was facing a massive backlog of these tickets. It wasn't uncommon to wait two weeks for a response to a simple technical issue. What really caused massive frustration internally was Docebo's insistence that we either upgrade to the Enterprise service level or continue to experience similar failures. Time and time we tried to work with them to find ways to stabilize our situation, and we were willing to pay more for additional services. Docebo would not even begin to negotiate with us. I personally felt they took zero accountability for our team's success with their platform, and as paying customer of any level, that is unacceptable and insulting. Unless you have a crack team of LMS admin experts and instructional designers who can pick up Docebo's slack, I recommend you stay far, far away from this company.

Pros
Docebo is forward-thinking and definitely has some good ideas in theory. It initially attracted our company based on its clean user interface and entry-level price point.

Cons
Their webinar integration functions caused massive headaches for our staff and users. Integrations would fail without warning, and Docebo support was never willing or able to help us find a permanent solution. Webinar failures caused a great deal of frustration among our users and discouraged repeated use. Additionally, there are quite a few bugs in their user management and notification management admin features. Our staff spent a massive amount of time opening tech support tickets for these issues and trying to get them "elevated" in order that they may actually be addressed. While most issues were relatively small, added together they played a large role in killing our team's momentum. Finally, the general intuitiveness of the admin menu and setup is below par. Numerous important functions are buried in sub-menus or require strange, unexplained box-checking. It doesn't help that their Knowledge Base only provides superficial introductions to these processes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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antonin d.

"Docebo continue de croître et d'évoluer comme nous."

Used weekly for 1-2 years
Reviewed 2021-03-02
Review Source: Capterra

Ils ont été les partenaires les plus extraordinaires de notre organisation. Nous croyons sincèrement que leur succès nous a permis de connaître la croissance et le succès de notre culture d’apprentissage.

Pros
Nous aimons le fait que le logiciel croît et évolue constamment et nous a permis de progresser au-delà de ce que nous pensions initialement possible. Nous aimons aussi le partenariat que nous avons avec Docebo. Nous estimons que notre entreprise compte vraiment pour eux et qu’ils sont à l’écoute de nos besoins et utilisent des exemples pour nous aider à résoudre tous les problèmes.

Cons
Le logiciel grandit et évolue rapidement, on a parfois l'impression de passer rapidement au produit suivant plutôt que de développer pleinement ce sur quoi il travaillait. Le produit ou la nouvelle fonctionnalité peut être complet à 95%.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Izzy I.

Powerful Technology that Requires Lengthy Implementation

Used daily for 6-12 months
Reviewed 2019-10-16
Review Source: Capterra

Everyone at Docebo is extremely helpful and kind. Our implementation specialist was very transparent with us. When she couldn't answer a question we had for her, she made sure to follow up once she found the answer. Our CSM has also been great! Always very responsive. Docebo has allowed us to tackle so many new projects and provide our learners with a ton of new on demand resources and training. We are so excited to see what is down the road for Docebo!

Pros
Customization - The ability to customize homepages, additional fields, notifications, etc. has been extremely useful. Usability - Our users find it very easy to use on their end. It is very user friendly Overall Training - We have been able to accomplish a ton of training since we went live a few months ago. We have been able to create training in house and assign it to our sales teams in Docebo and upload content from an outside provider. This has given our learners a ton of opportunity to learn when they want and where they want. The People - Everyone we have worked with at Docebo have been very responsive, knowledgeable, and friendly.

Cons
Would love move functionality when it comes to reporting, surveys, and rating/commenting on courses. We'd like more customizable and powerful reporting. We need the ability to send pre and post course surveys for many courses (same survey, but need to know which course it is filled out for). We also need the ability to see the number of ratings on courses and be notified when our users comment on a course. A couple other things.... Response time can be frustrating. Our platform can be slow sometimes . There are a few other "wants" as far as functionality goes, but it is overall very powerful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Docebo pricing

Pricing options
Free trial
View Pricing Plans

Starter, Advanced, and Enterprise plans are available.
Contact Docebo for pricing details.

Docebo features

API
Activity Dashboard
Alerts/Notifications
Assessment Management
Customizable Branding
Data Import/Export
Mobile Access
Third Party Integrations
Training Management

Applicant Tracking (428 other apps)
Collaboration Tools (396 other apps)
Employee Database (524 other apps)
Employee Management (508 other apps)
Employee Profiles (425 other apps)
Performance Management (449 other apps)
Recruitment Management (438 other apps)
Reporting & Statistics (643 other apps)
Reporting/Analytics (887 other apps)
Search/Filter (393 other apps)
Self Service Portal (820 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

GetApp Analysis

Docebo is a cloud-based e-learning management system designed to significantly cut down the time and costs associated with traditional classroom learning through the delivery of online learning with real-time training results tracking. Docebo LMS is enterprise-ready, supports blended learning, which may include some face-to-face between instructors and students, and with a companion mobile app that supports learning from anywhere, anytime. It promotes seamless classroom online chatting, gamification, and apps and widgets that can be added or removed in one click. Docebo’s user interface is a blend of deep functionality and simplicity to ensure optimal end-user experience.

Docebo can easily be rebranded for a more customized look and feel. You can even create and use your company’s custom domain. Its ability to integrate with various applications allows you to expand and extend the students’ learning experience and the instructors’ capacity to deliver more impactful training courses and materials. Some of Docebo’s core features include ILT-classroom, file uploading and converting, advanced tracking and reporting, powerful integrations and the course marketplace.


What is Docebo?

More than ever, human resource training is becoming more and more a strategic business asset, as competition becomes more and more intense in virtually all industries. Thanks to the many benefits of cloud-based learning and the technologies behind it, huge costs and considerable training times are being significantly slashed, particularly for companies with locations in different parts of the world.

Docebo’s e-learning platform presents distinct advantages that include local training sans the business travel expense, interactive instructor-led training (ILT), real-time tracking of students’ learning progress, and shorter training-to-implementation times. Docebo learning management system can be used for situations like product training, training a team of sales professionals, dealers and post-sale support personnel, software training, security, privacy and business ethics training, school and university education, and soft skills and management training.


Who is Docebo For?

Sold in over 70 countries around the world and used by more than 28,000 organizations, Docebo is available in 31 languages and caters to businesses of all sizes in various industry spaces. The application is specifically created for teachers, instructors, training personnel, training departments, tutoring institutions, and any entity interested in the flexibility and far-reaching benefits of cloud-based learning.

Some of Docebo’s customers include Autodesk, Thomson Reuters, Krispy Kreme, Accenture, Herbalife, McAfee Institute and Clarizen.


Main Features

ILT-Classroom

There are two types of online trainings: web-based training and instructor-led. And then, there are blended learning scenarios, which are a combination of both web-based and instructor-led training. To create instructor-led training courses, the ILT-Classroom app must first be activated. It can be found in the Apps and Features section of the sidebar on the left. The ILT-Classroom app is listed under the Additional features tab.

The app allows you to schedule and manage instructor-led live training sessions, and organize classrooms, locations, enrollments, and evaluations. It can also be used alongside the Learning Plan app to manage and schedule blended training sessions.

File Uploading and Converting

Docebo allows trainers to upload and share just about any type of training material, be that SCORM, Tin Can, PPT, PDF or video files. PDF, PPT, PPTX and ODP files can also be converted into slides or a sequence of snapshots without any need for a local download into the user’s computer. To convert a file into slides, create or select a new course. Click the Add Training Material button and select Slides Converter from the drop-down menu. Files can then be uploaded or dragged into the gray area. Conversion time depends on the number of slides needed for the presentation.

Some points to remember: SCORM packages are created with specific software and uploaded in ZIP format. Any type of video can be uploaded to a course, and Docebo automatically converts them into MP4 format.

Advanced Tracking and Reporting

“If you can’t measure it, you can’t improve it.” This is a line you probably have already heard once or twice, a line believed to have been coined by management specialist Peter Drucker. There are some who don’t subscribe to this line of thinking, but in the online learning world, the best way to measure the success of a training material and how much of the training participants actually take away is through reports and analytics.

Docebo’s real-time tracking capabilities allow instructors and trainers to instantly understand which courses have already been completed, which students have passed which tests, how many students are yet to complete a particular course, and so on. Reports can be standard, summary or custom and can be exported as CSV or XLS files.

Powerful Integrations

Docebo employs an integration strategy that extends and expands native Docebo functionalities through third-party applications. Add-ons can either be free or paid and include the likes of WebEx, Adobe Connect and TeleSkill for web conferencing, WordPress, Drupal and Joomla for CMS (content management system), Twitter, LinkedIn and Facebook for social media, and Vivocha for online customer interactions. These apps can easily be found and integrated with your custom LMS (learning management system) through Docebo’s apps marketplace.

Docebo also supports single sign-on (SSO) and single login functions with third-party applications. For example, your users can log in to your Docebo LMS via their Facebook accounts. Docebo can integrate with virtually any third-party software through its custom API (application programming interface). As well, it uses the SCORM standard and Tin Cap API for a more seamless LMS experience by both course creators and takers.

Course Marketplace and E-Commerce Functionalities

If you’re an instructor and would like to profit from the custom courses you create, Docebo’s e-commerce app allows you to do just that. To be able to sell your courses, first, you have to have a Docebo account. Next, you’ll need to activate the e-commerce app. Once activated, you can upload your courses and decide which ones to sell. You price your own courses, and all sales are yours 100%.

Courses on sale appear in the course marketplace with a green shopping cart icon on the upper-right hand. A learner interested in buying a course can scroll over the shopping cart icon to review the course’s description and price. Payments are made via PayPal and other payment gateways. Docebo also offers a transaction tracking tool which gives you insight into your sales numbers, including which users actually purchased your courses.


Integrations

To enhance the teaching and learning experience, Docebo can integrate with a variety of applications like Gmail, Google Apps and Google Analytics, CMS platforms like [Joomla] (http://www.getapp.com/joomla-application) and [WordPress] (http://www.getapp.com/wordpress-application), web conferencing applications like Adobe Connect, [GoToMeeting] (http://www.getapp.com/gotomeeting-application), [OnSync] (http://www.getapp.com/onsync-application) and [WebEx] (http://www.getapp.com/cisco-webex-application), and social networking sites like Facebook, [LinkedIn] (http://www.getapp.com/linkedin-application) and Twitter.


Pricing

Docebo’s pricing scheme is based on monthly active users. This means any company can register as many users as they want but will only be billed for users who log in to the system during the 30-day billing period. Pricing starts at $230 per month for 50 active users. Each user exceeding the active user plan is priced at $5.90 each. If you opt for annual payment, you get two months off your bill, regardless of the subscription package you choose to avail.

The sales department can be contacted for plans exceeding 20,000 active users per month.


Bottom Line

  • Available in 31 languages, sold in over 70 countries and used by more than 28,000 organizations worldwide
  • Can integrate with widely used applications like Google Apps, Gmail and Google Analytics, and CMS platforms like WordPress, Drupal and Joomla
  • Links to a course marketplace with available free courses
  • Straightforward payment scheme based on monthly active users
  • Can be accessed on tablets and other mobile platforms for anytime, anywhere learning

Videos and tutorials

Additional information for Docebo

Key features of Docebo

  • Users activity tracking and reporting
  • API System for Integrations
  • Multilanguage
  • Tablet Compliant
  • User management with organizational mapping
  • Off-The-Shelf integrations via API
  • One-page style Interface
  • White-Labeling for customization and reselling
  • Stunning UIX
  • On the Cloud, SaaS - No downloads or updates required
  • SCORM 1.2 & 2004 compliant
  • TinCan Support
  • Integrated with WordPress
  • Integrated with Joomla! 2.5 and 3
  • Embededd converter for PPT, PPTx, ODP and PDF files
  • E-Commerce functionalities
  • Assessments, Quiz and Surveys creation
  • Integrated with Video Conferencing software
  • Extended Enterprise for Customer and Partners Training
View All Features

Benefits

Boundless Configurability
Create flexible learning programs with dozens of extensions and native integrations across all products.

Business Impact, Measured
Validate your company's learning investment and make data-driven decisions to drive your business.

Multi-Auidence Delivery
Deliver personalized, scalable learning to several internal, external or blended audiences.

Scale Across The Learning Loop
Tackle any learning challenge to create a true learning culture within your organization.

Streamline Your Content Strategy
Create and manage your own learning content or leverage high-quality off-the-shelf e-learning content.