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Docebo Pricing, Features, Reviews and Alternatives

Docebo product overview

Price starts from

25000

Per year

What is Docebo?

Docebo’s LMS Suite is transforming the way enterprise and corporate customers increase speed to onboarding, development, enablement and customer education with ease and flexibility.

Key benefits of using Docebo

Boundless Configurability
Create flexible learning programs with dozens of extensions and native integrations across all products.

Business Impact, Measured
Validate your company's learning investment and make data-driven decisions to drive your business.

Multi-Audience Delivery
Deliver personalized, scalable learning to several internal, external or blended audiences.

Scale Across The Learning Loop
Tackle any learning challenge to create a true learning culture within your organization.

Streamline Your Content Strategy
Create and manage your own learning content or leverage high-quality off-the-shelf e-learning content.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
Knowledge Base
FAQs/Forum
24/7 (Live rep)

Training options

Webinars
Videos
Documentation
In Person
Live Online

Docebo pricing information

Value for money

3.9

/5

116

Starting from

25000

Per year

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Docebo features

Functionality

4.1

/5

116

Total features

85

11 categories

Most valued features by users

Reporting & Statistics
Self Service Portal
Activity Dashboard
API
Third Party Integrations
Alerts/Notifications
Customizable Reports
Real Time Reporting

Functionality contenders

Docebo users reviews

Overall Rating

4.2

/5

116

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.96/10
Rating distribution

5

4

3

2

1

61

35

7

9

4

Pros
Docebo's user interface is one of the best out there. I was impressed with the clean look and feel of the platform which was reinforced by our learners through their own feedback.

AR

Anonymous Reviewer

The over experience using the platform has been pretty good and lots to learn as an admin. There are definitely lots of functionalities that I have not seen in any other platform which is really good.

AR

Anonymous Reviewer

The robust features, superlative customer service, and the ease in which you can empower other users has been a boon to our learning/training initiatives.

MD

Mike D.

Cons
This upgrade should not have been released without more internal testing. It's a mess and new problems creep up every day.

MS

Mary S.

Hardly anything because key features are not working and support is not addressing them.

yo

yvette o.

Docebo is losing customers at a fast past and I cannot recommend it to my clients anymore, which is a shame.
AvatarImg

Yves S.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Docebo is a great LMS for so many industries to fully engage with their users

Reviewed 2 months ago

Docebo has made it easy to pick up and configure so you can get your users up and running very quickly! You can make in place updates to pages and courses too. Also their Slide Converter tool is awesome! If you have a PowerPoint presentation or PDF that suits the needs for learning, you can load it into the slide converter and it turns it into a trackable e-learning!

Pros

This product really thinks about the end user and what would engage them which increases usage. There are so many benefits you can get from the add ins available and some of them you don’t even need to have their LMS to use. They have really thought out of the box on their Impact Learning!

Cons

There are small pieces on the site that have potential for growth for example there isn’t a gap analysis tool for the content. This said, they do use their community site for users to log in, share their journeys and add ideas which can be picked up by their developers for future enhancements.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Docebo is a cost-effective customizable powerhouse LMS

Reviewed a year ago

Docebo was very simple to roll out. It is very turn-key experience early-on, but also allows you to grow it into the LMS of your dreams. My LMS admin has been able to shape the learner experience by utilizing all the many customization features Docebo has. It is an integral part of our company's daily learning.

Pros

The control the platform gives you. The customization options are off the charts! We've completely bent Docebo to our desires and set up various views for different roles and departments, as well as customer reporting. The white label experience is also fabulous.

Cons

The thing I least like about Docebo is actually an asset to them. They offer additional modules including social learning and learning insights, but both at additional cost. Since we didn't purchase those when we first started with Docebo, now I'll have to get separate budget approval for them.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Customer support is essentially non-existent below Enterprise level

Reviewed 3 years ago

Our biggest mistake was not doing a better job of gauging the level of customer support we would receive as a "basic" user. At our level, Docebo offers no implementation support and very little admin training before you go live. It is essentially an unsupported product. Our sole recourse for help became tech support tickets, and for much of the time we were customers, the Docebo team was facing a...

Pros

Docebo is forward-thinking and definitely has some good ideas in theory. It initially attracted our company based on its clean user interface and entry-level price point.

Cons

Their webinar integration functions caused massive headaches for our staff and users. Integrations would fail without warning, and Docebo support was never willing or able to help us find a permanent solution. Webinar failures caused a great deal of frustration among our users and discouraged repeated use. Additionally, there are quite a few bugs in their user management and notification management...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Powerful Technology that Requires Lengthy Implementation

Reviewed 3 years ago

Everyone at Docebo is extremely helpful and kind. Our implementation specialist was very transparent with us. When she couldn't answer a question we had for her, she made sure to follow up once she found the answer. Our CSM has also been great! Always very responsive. Docebo has allowed us to tackle so many new projects and provide our learners with a ton of new on demand resources and training. We are so excited to see what is down the road for Docebo!

Pros

Customization - The ability to customize homepages, additional fields, notifications, etc. has been extremely useful. Usability - Our users find it very easy to use on their end. It is very user friendly Overall Training - We have been able to accomplish a ton of training since we went live a few months ago. We have been able to create training in house and assign it to our sales teams in Docebo and upload content from an outside provider. This has given our learners a ton of opportunity to learn when they want and where they want. The People - Everyone we have worked with at Docebo have been very responsive, knowledgeable, and friendly.

Cons

Would love move functionality when it comes to reporting, surveys, and rating/commenting on courses. We'd like more customizable and powerful reporting. We need the ability to send pre and post course surveys for many courses (same survey, but need to know which course it is filled out for). We also need the ability to see the number of ratings on courses and be notified when our users comment on a course. A couple other things.... Response time can be frustrating. Our platform can be slow sometimes . There are a few other "wants" as far as functionality goes, but it is overall very powerful.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Docebo - Great concept! Implementation needs work.

Reviewed 2 years ago

Great sales cycle, great implementation process, poor after care.

Pros

Overall good experience for learners, trainers, and admins. Good functionality as compared to other systems out there. The reporting and manager features work well.

Cons

When you get into the details and start using the system, you are surprised with functionality that does not go all the way, as expected. Bugs that show up randomly.

Docebo FAQs and common questions

Q. What type of pricing plans does Docebo offer?

Docebo has the following pricing plans:
Starting from: $25000.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Docebo?

Docebo has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations


Q. What languages does Docebo support?

Docebo supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai


Q. Does Docebo support mobile devices?

Docebo supports the following devices:
Android, iPad, iPhone


Q. Does Docebo offer an API?

Yes, Docebo has an API available for use.


Q. What other apps does Docebo integrate with?

Docebo integrates with the following applications:
Authorize.Net, Go1, Adyen, PayPal, Google Analytics 360, Webex, Gmail, Google Workspace, Google Drive, Zoom Meetings, Microsoft Teams, Elucidat, BlueJeans, WordPress, Namely, Twitter, Stripe, Zoom Video Webinars, Vivocha, BambooHR, Salesforce Sales Cloud, Okta, Slack, Adobe Connect, GoTo Meeting, Optimizely, Samba Live, GoTo Webinar, LinkedIn for Business, Meta for Business, Workday HCM, Teleskill Live, GoTo Training, Google Calendar, Auth0, Lectora, Shopify, Zendesk


Q. What level of support does Docebo offer?

Docebo offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum, 24/7 (Live rep)

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