Docebo Pricing, Features, Reviews and Alternatives

Our company is responsible for providing support management to different projects, requiring prospective support managers training for each project individually. Our work would have been impossible without Docebo, thanks to which we can provide efficient training for our new employees. The tool has an easy to navigate interface, so our newbies are not feeling lost during onboarding. It is extremely difficult to find the right LMS to make sure that new employees complete their training successfully and ready to start working on the assigned projects. Most of the LMS are too confusing for employees, but not Docebo.

There is basically nothing to complain about, which is already quite a rarity, when it comes to different tools. Some of our employees had problems with logging in, but that occurred that rarely that it's hard to consider it an issue. So, all in all, Docebo is basically only benefits without any flaws, at least judging from our experience. A great LMS tool.

There is a clean and up-to-date feel to the platform that our internal and external users fine very easy to use and navigate through. There is a lot of customization, but also off-the-shelf features that allow you to plug and play. It seems like the perfect combination of customization and out-of-the-box functionality for any level of LMS user. Our L&D team does not have an in-depth technical background however customizing the Docebo UI and ensuring all of the functionality was working properly was simple enough for us to figure out.

The only gap we've experienced in the software is the ability to include a certificate in a congratulatory email after a user completes a certification Learning Plan. In order for the user to receive the certificate they have to navigate back to the final course and download the certificate from a widget underneath the course. Our preference is to include the certificate in the automated congratulatory email, but that's a very small sacrifice to make for all of the other functionality Docebo provides.

Hmmm. Exploring gamification looks like it may be promising but honestly, I'm already disappointed that the demo environment presented to us has all sorts of customizations that require external resource/effort to create.

Inability to easily preview the learner experience is at the top of my laundry list of functional limitations

Docebo is a very flexible platform, and we've been able to achieve just about everything we've wanted to do with it. It's highly customizable. The multiple-language support is great for our international audience, as well as the ability to alter terms across the platform with the click of a button (ex. change Learning Plans to Learning Paths everywhere it appears). Our End Users find it intuitive. I love that the team is always working on improvements.

Because of the aggressive roadmap, there are occasionally bugs with new releases. Some of the back end administrative tasks can also be a little bit cumbersome (too many clicks) but they aren't hard to do.

The support we had during implementation was better than any other application I've rolled out in recent memory. We have a unique an convoluted use case which forced us to separate our implementation into two phases with our full migration occurring during the second phase. The implementation team was patient, knowledgeable and proactive ensuring the smoothest implementation possible. The flexibility of the homepage to customize and manipulate without needing a ton of design & coding experience has had the biggest impact on our team.

Course & catalog organization takes a few extra steps than seems necessary, but once you've got the process down it is easy enough.