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Flex Surveys Logo

Employee Engagement Survey solution that saves time & money.

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Is this product right for your business?

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Flex Surveys - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: October 2025

Flex Surveys overview

What is Flex Surveys?

Flex Surveys is a fully managed employee survey software designed to help organizations improve employee engagement and satisfaction through net promoter score (NPS), benchmarking, and engagement assessments. It lets users customize various aspects of their reporting based on specific requirements of the organization.

Key features of Flex Surveys include performance management, action planning, employee recognition, goal management, question library, negative feedback management, and pulse surveys. Surveys can be customized to include any number of questions, wording, scale, or language, which can be deployed via several methods such as unique email invitations, general survey links, text messages, offline tablets, or paper surveys.

Flex Surveys' reporting module enables managers to analyze results for employee segments and develop action plans to present to the senior management. It also offers yearly trend analysis, which allows users to highlight any statistical changes or trends that occur over time.

Key benefits of using Flex Surveys

- Fully Managed
- Product Flexibility
- Endless Survey Options
- Custom Tailored Surveys
- Extensive Reporting
- Internal/External Benchmarks
- Employee NPS
- Individual Manager Reports
- Full Support
- Affordable Pricing
- Confidentiality

Starting price

4500flat rate

Alternatives

with better value for money

Flex Surveys’s user interface

Ease of use rating:

Flex Surveys pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(3)
5(73)

What do users say about Flex Surveys?

Reviewers appreciate Flex Surveys for its customizable survey options, allowing them to tailor designs, questions, and branding to their organization’s needs. They find the survey creation and distribution process efficient, with helpful support throughout, though some mention initial limitations in real-time customization and usability. 

Users think Flex Surveys makes employee engagement surveys easy to administer and provides detailed, actionable insights. They report that the platform reduces administrative burden, supports benchmarking, and offers clear reporting, while some note participation rates can vary and the interface may require some learning.

Select to learn more


Who uses Flex Surveys?

Based on 76 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Capital Markets
Education Management
Financial Services
Hospital & Health Care
Others

Use cases

Employee Engagement
Employee Recognition
360 Degree Feedback
NPS

Flex Surveys's key features

Most critical features, based on insights from Flex Surveys users:

Performance management
Feedback management
Mobile access
Customizable questions
Performance metrics
Employee recognition

All Flex Surveys features

Features rating:

Rewards catalog
Leaderboards
Individual development plans
Reminders
Rater selection
Employee reward programs
Customizable templates
Customizable reports
Single sign on
Multi-Language
Customizable dashboard
Recognition tracking
Social recognition
Pulse surveys
Goal management
Visual analytics
Ongoing performance tracking
Anonymous feedback
API
Assessment management
Awards management
Performance review management
Budget control
Text analysis
NPS survey structure
Surveys & feedback
Alerts/Notifications
Action management
Reporting/Analytics
Negative feedback management
Third-Party integrations
Real-Time notifications
Real-Time data
Real-Time analytics
Ratings/Reviews
Question library
Question branching
Progress tracking
eCards
Website integration
Trend analysis
Text fields
Template management
Survey/Poll management
SSL security
Social media integration
Social engagement
Skills assessment
Sentiment analysis
Self assessment
Segmentation
Search/Filter
Scoring
Rewards program
Reporting & statistics
Real-Time reporting
Data visualization
Data import/export
Dashboard
Customizable forms
Customizable fields
Customizable branding
Customer segmentation
Customer experience management
CRM
Continuous feedback
Conditional logic
Communication management
Collaboration tools
Benchmarking
AI/Machine learning
Activity dashboard
Access controls/permissions
360 degree feedback
Peer-to-Peer recognition
Offboarding
NPS of employees
NPS of customers
Nominations
Multi-Channel distribution
Multi-Channel communication
Mobile survey
Manager-to-Employee recognition
Learning & development
Incentive management
Goal setting/tracking
Engagement tracking
Employee profiles
Employee portal
Employee onboarding
Employee database
Email reminders
Email management

Flex Surveys alternatives

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4500

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Flex Surveys pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Value

4,500

One-time payment

Features included:

  • Dedicated Account Manager
  • Survey Communications
  • Custom Questionnaire
  • Import Prior Results
  • Benchmarks
  • Multiple Access Points (Desktop/Laptop/Phone/Tablet)
  • Database Management
  • Daily Participation Update Reports
  • Flex Reporting Package
  • Results Presentation

Professional

5,500

One-time payment

Features included:

  • Dedicated Account Manager
  • Survey Communications
  • Custom Questionnaire
  • Import Prior Results
  • Benchmarks
  • Multiple Access Points (Desktop/Laptop/Phone/Tablet)
  • Database Management
  • Daily Participation Update Reports
  • Flex Reporting Package
  • Results Presentation
  • Report Segmentation
  • Department/Manager Reports

Enterprise

7,500

One-time payment

Features included:

  • Dedicated Account Manager
  • Survey Communications
  • Custom Questionnaire
  • Import Prior Results
  • Benchmarks
  • Multiple Access Points (Desktop/Laptop/Phone/Tablet)
  • Database Management
  • Daily Participation Update Reports
  • Flex Reporting Package
  • Results Presentation
  • Report Segmentation
  • Department/Manager Reports
  • Additional Presentations (HR & SLT)
  • Additional Reporting (Qualitative Summary / Sr. Executive Reporting)

User opinions about Flex Surveys price and value

Value for money rating:

To see what individual users think of Flex Surveys's price and value, check out the review snippets below.

“What I like most is how much ease it is to provide feedback without overly feeling stimulated by the question. Really straight forward and how you to response to your engagement with specific topics.”

Verified reviewer

Anonymity request

“Great if you wanna carry out a quality survey for your employees and get a very good result.”
GS

Gabriel S.

Manager

Flex Surveys integrations (2)

Integrations rated by users

We looked at 76 user reviews to identify which products are mentioned as Flex Surveys integrations and how users feel about them.

Mailchimp logo
Mailchimp

Integration rating: 5.0 (2)

Other top integrations

Flex Surveys support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
FAQs/Forum
Knowledge Base

Training options

In Person
Documentation
Webinars
Live Online
Videos

Flex Surveys FAQs

Q. What type of pricing plans does Flex Surveys offer?

Flex Surveys has the following pricing plans:
Starting from: $4500.00
Pricing model: One Time License

These products have better value for money


Q. Who are the typical users of Flex Surveys?

Flex Surveys has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Flex Surveys support?

Flex Surveys supports the following languages:
Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese


Q. Does Flex Surveys support mobile devices?

Flex Surveys supports the following devices:
Android, iPad, iPhone


Q. Does Flex Surveys offer an API?

Yes, Flex Surveys has an API available for use.


Q. What other apps does Flex Surveys integrate with?

Flex Surveys integrates with the following applications:
Alchemer, Mailchimp


Q. What level of support does Flex Surveys offer?

Flex Surveys offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

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