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FocalReview Pricing, Features, Reviews and Alternatives

FocalReview product overview

What is FocalReview ?

FocalReview is a role-based compensation and performance management software solution that can be deployed within the cloud or on-premise. Boasting flexibility and scalability that suits companies and enterprises alike, the system is configurable to accurately model, plan and approve appropriate compensation procedures. Supporting multiple languages and currencies across a variety of pay options, FocalReview also integrates a self-service employee portal that helps managers to cultivate a stronger performance-related pay culture by stimulating staff engagement and improving process visibility.

Key benefits of using FocalReview

SpiraLinks' FocalReview represents an integrated compensation and performance management solution with dedicated modules for each, plus an online self-service portal for inviting employee investment in the appraisal process.

Available cloud-hosted or on-premise, FocalReview supports multiple languages, currencies and diverse pay options while able to be fully integrated alongside other HRIS data sources.

The dedicated compensation management module offers configurable, role-based support for enabling managers to deliver a variety of compensation rewards against established business goals while watching reports and industry benchmarks.

Performance management tools assist the creation of customized performance forms for individuals or departments, accessing existing personnel data and hierarchies or by capturing fresh performance feedback online.

The employee portal module supports greater staff engagement with an intuitive online dashboard for viewing notifications, statements and Total Rewards, along with support for appraisal participation.

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Chat

Phone Support

Knowledge Base

24/7 (Live rep)

Training options

In Person

Documentation

Live Online

FocalReview pricing information

Value for money

4.6

Starting from

No info

Pricing options

Free plan

Subscription

Free trial

Pricing range

view pricing plans

Value for money contenders

FocalReview

Value for money

FocalReview features

Functionality

4.5

Total Features42 2 categories

Most valued features by users

Reporting/Analytics

Self Service Portal

Reporting & Statistics

Activity Dashboard

Employee Management

Performance Management

Compliance Management

Customization

FocalReview users reviews

Overall rating

4.6

Positive reviews

100%

Write a review

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

Rating distribution

Pros

It is very customizable with a great team behind it to configure the software to meet our needs. I like that it also supports matrix organization views and the ability to generate reports.

Darien M.

The flexibility of the system to be manipulated and tweaked to fit the needs of each client is amazing. The team behind it are super responsive and helpful and could not be recommended highly enough.

Colin R.

The customer service is excellent, with rapid turnaround of requests. The team are dedicated to ensurung the best possible user experience and are a pleasure to work with.

Sally K.

Cons

The hierarchy system and navigation was initially confusing for some of our users.

Darien M.

I'm still not entirely convinced by the budget setting screens, which displayed the salary budget in a way that confused some of the managers.

Cheryl A.

Reporting which is heavily used at peak times can cause a drag on performance. We have implemented a shadow reporting database and tightly managed online report access to manage this issue.

Neil B.

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Overall rating contenders

FocalReview

Overall rating

Trang H.

Architecture & Planning, 51-200 employees

Used daily for free trial available

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Share this review:

Great experience with Focal Review and Spiralinks team

Reviewed 3 years ago

Pros

This Focal Review helps us with compensation management and performance management. It's not only useful for managers, but also for everyone. We can access past employee letters, statements and rewards information. It gives us many features and functions which makes our work goes smoothly.

Cons

I have nothing to complain, just need time to familiar with it before proposing it for our company.

Neil B.

Banking, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

Share this review:

A great partnership with SpiraLinks

Reviewed 3 years ago

A single global solution in place of 1000s of spreadsheets. Central oversight of policy application and budgets.

Pros

Delivers business requirements and can be customised if necessary. Support and response to issues by SpiraLinks is second to none.

Cons

Reporting which is heavily used at peak times can cause a drag on performance. We have implemented a shadow reporting database and tightly managed online report access to manage this issue. Our system does support c280,000 employee records which may be a factor! Customisation releases demand thorough testing as they frequently need bugs fixing.

Ruth W.

Information Technology and Services, 1,001-5,000 employees

Used other for 6-12 month

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Share this review:

Everyone is happy with FocalReview!

Reviewed 2 months ago

We used to use a huge spreadsheet. Obviously, this is much better. It allowed the managers to go in and adjust comp and bonus info without asking us to parse out their sections of the data. Overall, this worked extremely well.

Pros

FocalReview was easy to use and everyone was happy with it. The thing I liked most was the responsiveness of the support team. They were amazing.

Cons

I'm sure there are things that can be improved, but I can't think of any right now.

Vendor response

Thank you for the glowing review. It was an honor to work with such professional team at Intermedia. With our latest release 9 we look forward to showing you a few new features for your next pay review cycle. Appreciate your support. Julie

Megan W.

Biotechnology, 501-1,000 employees

Used monthly for 6-12 month

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend7/10

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Excellent Customer Service

Reviewed 2 years ago

Overall, the experience was good. The customer service is top notch and I think that adds so much value. The system is very easy to use for the employees.

Pros

Their customer service is fantastic! I think the end user functionality is easy to use. It is a clean design and has a lot of features and items that can be customized.

Cons

To be fair, we had a tight deadline to roll out the product so I don't think we have learned how to manage the system ourselves very well. In that regard, the system is not very intuitave or easy to use.

Colin R.

Internet, 501-1,000 employees

Used other for 6-12 month

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Share this review:

Simple implementation, great customer support and flexible functionality

Reviewed 4 years ago

Streamlined our appraisal process massively and provided better data security and ability to spend time on analytics as opposed to manually administrating the process.

Pros

The flexibility of the system to be manipulated and tweaked to fit the needs of each client is amazing. The team behind it are super responsive and helpful and could not be recommended highly enough. The ease at setting up security and profiles and that fact I know who has access to what data allows us to sleep at night during our appraisal process.

Cons

There's very little to dislike. The reporting functionality is quite basic but as you can get everything to excel doesn't cause major issues.

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FocalReview FAQs and common questions

Q. What type of pricing plans does FocalReview offer?

FocalReview has the following pricing plans:
Pricing model: Subscription

Q. Who are the typical users of FocalReview ?

FocalReview has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

Q. What languages does FocalReview support?

FocalReview supports the following languages:
English

Q. Does FocalReview offer an API?

No, FocalReview does not have an API available.

Q. What other apps does FocalReview integrate with?

FocalReview integrates with the following applications:
Oracle PeopleSoft, UKG Pro, NetSuite, SuccessFactors, Sage People, BambooHR, Paylocity, Workday HCM, SAP BusinessObjects

Q. What level of support does FocalReview offer?

FocalReview offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, 24/7 (Live rep)