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HotSchedules vs Homebase Comparison

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Overview

Category Leaders

HotSchedules is an employee scheduling tool for managing & communicating with workforces, as well as forecasting sales, generating...

Category Leaders

Homebase is an employee scheduling, time tracking, hiring, and communications tool for businesses and their employees within...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

19.95

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

220

140

35

5

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

5

4

3

2

1

548

171

32

5

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Overall, I really loved my experience with HotSchedules. It was a great program for me to know when and what shifts I was working.
Hotschedules won our business by having the best Aloha POS integration of all the companies we spoke with.
It's a great way to communicate between coworkers, on top of scheduling, time off, etc. It's well organized and easy to navigate.

Pros

We are using the free features of home base and couldn’t not be happier. It is reliable, accessible, and just plain awesome.
I love the ease of making schedules and tracking of hours. I also love the fact of when hiring someone I can send them the invite and send them a schedule right away.
I have LOVED it every step of the way. I tried out lots of other solutions through online systems to local business management organization offers, and this was by far the BEST and MOST AFFORDABLE.

Cons

Customer service is terrible. I have emailed and called about 3 open tickets and no one will call me back or respond.
The most annoying thing about is the notifications. I think everyone gets all the notifications.
Overall, every restaurant should seriously look into an app like HotSchedules. It saves time and stress on all, avoiding hand written notes that get lost.

Cons

With applicant messages, there's no way to end the communications/block disqualified applicants so I've had former applicants continually message and harass with no solution from Homebase.
I don’t like surprises and that happens. That feature alone is my only complaint.
The only problem I have is once my drivers download the app it can be difficult logging on the first time.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review19 days ago

Key features

  • Total features61
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Time Capture
  • Availability Indicator
  • Availability Management
  • Budget Control
  • Budgeting/Forecasting
  • Calendar Management
  • Calendar Sync
  • Candidate Profiles
  • Candidate Tracking
  • Careers Page
  • Chat/Messaging
  • Clock In / Out
  • Communication Management
  • Compliance Management
  • Cost Estimating
  • Cost Management
  • Customizable Templates
  • Data Import/Export
  • Discussions / Forums
  • Document Management
  • Drag & Drop
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Templates
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • FMLA Administration
  • Facility Scheduling
  • File Sharing
  • For Healthcare
  • Forecasting
  • GPS
  • Geolocation
  • Group Scheduling
  • Interview Scheduling
  • Job Application Management
  • Job Posting
  • Job Scheduling
  • Kitchen / Menu Management
  • Labor Cost Reporting
  • Labor Forecasting
  • Leave Tracking
  • Live Chat
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile Time Tracking
  • Multi-Location
  • Multiple Billing Rates
  • Offline Access
  • Offline Time Tracking
  • Onboarding
  • Online Booking
  • Online Punch Card
  • Online Time Clock
  • Online Time Tracking
  • Overtime Calculation
  • Payroll Management
  • Performance Metrics
  • Planning Tools
  • Point of Sale (POS)
  • Projections
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-Time Chat
  • Real-time Updates
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Resume Storage
  • SMS Messaging
  • Salaried Employee Tracking
  • Sales Reports
  • Schedule Distribution
  • Scheduled / Automated Reports
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Social Media Integration
  • Summary Reports
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Workflow Management
  • Total features95
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Time Capture
  • Availability Indicator
  • Availability Management
  • Budget Control
  • Budgeting/Forecasting
  • Calendar Management
  • Calendar Sync
  • Candidate Profiles
  • Candidate Tracking
  • Careers Page
  • Chat/Messaging
  • Clock In / Out
  • Communication Management
  • Compliance Management
  • Cost Estimating
  • Cost Management
  • Customizable Templates
  • Data Import/Export
  • Discussions / Forums
  • Document Management
  • Drag & Drop
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Templates
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • FMLA Administration
  • Facility Scheduling
  • File Sharing
  • For Healthcare
  • Forecasting
  • GPS
  • Geolocation
  • Group Scheduling
  • Interview Scheduling
  • Job Application Management
  • Job Posting
  • Job Scheduling
  • Kitchen / Menu Management
  • Labor Cost Reporting
  • Labor Forecasting
  • Leave Tracking
  • Live Chat
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile Time Tracking
  • Multi-Location
  • Multiple Billing Rates
  • Offline Access
  • Offline Time Tracking
  • Onboarding
  • Online Booking
  • Online Punch Card
  • Online Time Clock
  • Online Time Tracking
  • Overtime Calculation
  • Payroll Management
  • Performance Metrics
  • Planning Tools
  • Point of Sale (POS)
  • Projections
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-Time Chat
  • Real-time Updates
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Resume Storage
  • SMS Messaging
  • Salaried Employee Tracking
  • Sales Reports
  • Schedule Distribution
  • Scheduled / Automated Reports
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Social Media Integration
  • Summary Reports
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Workflow Management

Integrations

  • Total integrations8
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • SuccessFactors
  • Twitter
  • Zapier
  • iCIMS Talent Cloud
  • Total integrations21
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • SuccessFactors
  • Twitter
  • Zapier
  • iCIMS Talent Cloud

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Homebase logo

Homebase

This software is easy to use and at a very low cost.

Reviewed 3 years ago
Pros

Being able to communicate with staff on a daily basis. The ease of use at setting up schedules, being able to track hours weekly so we can track our overhead easily.

Cons

I haven't had any bad experiences with their software at this point. I use hotschedules at my store and Home base has been pretty good.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Homebase logo

Homebase

Great product

Reviewed 7 months ago

I used hotschedules for my restaurant for years. It cost me 85% more and was more difficult to use. An employee suggested Homebase after using it at a different restaurant. I tried to trial and found it easy to use and it had a lot of functionality that I'd never even thought of. I'm really happy with it.

Pros

It's extremely easy to use, and easy for my employees to use

Cons

Lots of notifications before I changed my preferences

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Homebase logo

Homebase

Overall good - customer service is disappointing

Reviewed 7 months ago
Pros

I really value the integration with Square POS that allows me to use the analytical tools within Homebase. It's really helpful for me to be able to see my labor estimates and even the weather (coffee is largely dependent on weather). I value the real-time feedback on my labor costs as well. I also appreciate the flexibility of the timecard programming that allows the real world to happen and for callouts to not totally disrupt my timecards. We LOVE your integration with Gusto that makes my payroll incredibly easy. I came into this position expecting to drop your platform for hotschedules, but I've stuck with it because you integrate really well.

Cons

I am currently having problems with your Square POS integration and it's causing me to not enjoy the best parts of your program. Unfortunately your technical support is so backlogged that I get calls late at night when I can't access the program to make a fix.

HotSchedules vs. Homebase

See how HotSchedules and Homebase stack up against each other by comparing features, pricing, ratings, integrations, security & more.