Homebase Pricing, Features, Reviews & Comparison of Alternatives

Homebase

Free employee scheduling, time tracking, and more.

4.6/5 (314 reviews)

Homebase overview

What is Homebase?

Homebase is an employee scheduling, time tracking and communications tool for businesses and their employees within industries such as retail, hospitality and health and beauty. The platform aims to automate and streamline employee scheduling and time tracking by providing features such as team calendars, time clocks, automatic notifications and budget forecasting.

In order to assist users in building interactive and flexible team schedules, Homebase provides a Gantt chart calendar view with a drag and drop interface. Employers can view the schedule by role, time period or employee to ensure that there are no errors and that costs add up. Once complete, the schedule can be put on autopilot mode to automatically carry over to the following weeks or months, taking into account staff availability and holidays. Schedules can be sent out to employees within the Homebase app and synced with mobile calendars so that reminders can be sent.

Using Homebase’s time tracking tools, users can track hours worked and integrate with their payroll system for automatic timesheet export and wage calculation. The time clock feature allows employees to clock in and out of shifts, as well as track breaks and overtime by signing in with a secure PIN number from their mobile device. Managers automatically receive alerts for absences or lateness, and are able to write notes to inform other managers of incidents or daily summaries via the manager log.

With Homebase hiring, you can find quality candidates fast. Post to the top online job boards for free in under a minute with direct integrations and pre-written job descriptions.
joinhomebase.com

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English, Spanish
Homebase screenshot: The dashboard view shows schedules, check-ins, sales and labor costs, and moreHomebase Free Employee Scheduling and Time TrackingHomebase screenshot: The calendar Gantt chart view helps to identify gaps in the scheduleHomebase screenshot: Understand business needs with Homebase's labor cost reportingHomebase screenshot: Prepare timesheets with automated time input and labor cost calculationHomebase screenshot: Employees can view schedule from their computer or mobile deviceHomebase screenshot: Daily statistics and summaries are provided and saved for anytime accessHomebase screenshot: Automatically detect errors in timesheets such as missed breaks or clock-outsHomebase screenshot: Employee clock-in and clock-out with personal pin codes and photosHomebase screenshot: Managers can add notes and shift summaries via the manager portalHomebase screenshot: Communicate with team members in-app using the IM service for group or one-to-one chatsHomebase screenshot: Use the manager log to track shift informationHow to Schedule and Manage Hourly Employees - Homebase

Homebase reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.5
  4.6
  4.6
Kevin Tolson

Great system for employee time tracking.

Used daily for 1-2 years
Reviewed 2019-01-03
Review Source: Capterra

Great experience! US-based representative whom were very kind, understanding and WILLING AND READY to resolve any and all issues when I needed to call to resolve the only issue I’ve ever had.

Pros
Homebase is extremely easy to set up employee time clock which happens to be free if your business has a single location and with a single location you may set it up for unlimited employees. For a small business owner where every dollar and cent matters, it’s a no brainer. A business owner may assign or allow the employee to set up their clock in and out code. Also, it may be set to take a photo of the employee during the clock in and out sessions to help or eliminate other employees from clocking in and out for them. Homebase offers an iPad, iPhone and an android app. You may also use your device's browser. We downloaded the app, installed it on an iPad for our employees to clock in and out on. The administrator has 100% access via web browser login. There’s also a feature which allows employees to clock in and out in the field which would geo-tag the location of the clocking activities.

Cons
Not a lot a negative things to say. This software is best if you have multiple employees who may have a staggered schedule. Example: an employee opens, then you have a mid day shift, then a closer. You also have many employees that may be out in the field. geo-tag is not the best choice for a single entrepreneur who’s trying to track their time, set up easier ways to do so.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Joshua Lohr

Much more than the Software we needed

Used daily for 1-2 years
Reviewed 2020-01-31
Review Source: Capterra

We needed a better way of tracking time and calculating salary. Manual entry and spreadsheets were all we hoped to replace, but Homebase has made us realize how much time we used to spend in scheduling and payroll. Now we can do scheduling while on the road, on a trip or make last-minute changes on the fly. Basically, more beach time and less office work. I have shared the benefits of Homebase with many of our affiliate companies.

Pros
First off......It is free for basic features. I love that it has an app for phone and tablet use. It is very intuitive and easy to learn. Staff can track their time and their salary. I could make a huge list here, but basically it is the software we needed, but now we can't live without it.

Cons
Some of the features are a little on the expensive side when purchasing plans, but mostly because of our exchange rate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Shilleah Slaiter

Great Clock In Tracker for Small Businesses

Used daily for 1-2 years
Reviewed 2020-05-08
Review Source: Capterra

Overall, we are happy with it! We were using paper time cards for everyone, so this is a huge improvement for us!

Pros
It has a really easy interface for everyone to clock in and out with their passwords when they start and end their shifts. It also allows all our employees to download an app to their phone that will remind them to clock in/out and also will tell them how much they made that day! Love that.

Cons
As an administrator it doesn't allow me to schedule a shift for my employees and have them clock in and out for their lunch or breaks. In order to account for lunch break, the only way to do it is to do multiple shifts for that person for the day. That part is kind of annoying, but not a deal breaker. It is also not an easy interface to use templates from previous weeks or rename then. It says you can do it once the schedule is published, but it doesn't direct you to there once you have done so.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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David Cahoon

I've never seen so many bugs....

Used daily for less than 6 months
Reviewed 2020-04-27
Review Source: Capterra

Bad,bad,bad. Customer service is responsive but there are just soooo many bugs with this software.

Pros
Very easy to use. The user interface is very simple and easy to navigate.

Cons
I feel like this is a beta software that should not have been rolled out yet. We have been using it for a week and have had issues every day since we started using it. Basic things that you think should just work doesn't work. Example: All my employees have a 1 hour, unpaid lunch everyday. They clock in and clock out on this required one hour lunch but Homebase is still counting it in their total hours. So know I ma getting alerts that they all have overtime but they actually don't because Homebase is not calculating hours correctly. So there have been several little things (Bugs) that I have found every day since using Homebase. I contact customer support and they tell me that they will pass it on to their product team. This may sound harsh but the product team really should have tested this software more before rolling it out. Makes me question all the reviews I am seeing on here. All the bugs have been on basic functions.

Response from Homebase


Hi David -

We are so sorry to hear you've been having issues your Homebase account. This is not the experience we want our customers to have. Our head of technical support has just emailed you to see if we can remedy these issues for you. If you have any further issues, please reach out to me directly at reviews@joinhomebase.com. Looking forward to getting these issues resolved for you, and so sorry again for all the challenges here.

- Ryan

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Matt Keane

Homebase

Used daily for 1-2 years
Reviewed 2020-03-05
Review Source: Capterra

When we first launched we had a programming issue where the time clock would crash once a day. The team at Homebase was quick to address the issue and put us in contact with the development team who got us on a beta version of the next release. This fixed our issue and the team at Homebase was responsive and open to feedback as we previewed the upcoming release. I have had representatives from Homebase reach out to my multiple times for feedback on their products. It is refreshing to see a company openly solicit feedback from their user base in an effort to improve their product. Every interaction I have had with their staff has been positive.

Pros
Homebase has been the perfect time clock system for our business. It was easy to configure and with the entire system web based I can monitor our staffing when I am off site. We use a wall mounted iPad to clock in and out which was less expensive than many physical time clocks. My staff has enjoyed having access to their Homebase dashboard where they can easily review their punches/total hours. One of the best features is the ability to specifically define your pay periods. Many systems only offer weekly, biweekly, or monthly with no customization of dates. Homebase allows complete customization for when you would like you pay periods to start and end. I have also used their hiring tool. It is by far and away the easiest tool I have used to publicly post to multiple job sites at once. It is very straight forward and has been a great resource in helping us in our hiring.

Cons
I don't have any cons. It is a quality product and the team at Homebase has been quick to respond to any issues we have had.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Homebase pricing

Pricing options
Free
Free trial
Subscription
View Pricing Plans

Basic : free

Essentials : $20.00/month/location

Plus : $50.00/month/location

Enterprise : contact Homebase for a quote

Homebase features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Data Import/Export
Employee Management
Employee Portal
Reminders

Customizable Branding (291 other apps)
Customizable Reporting (294 other apps)
Employee Database (275 other apps)
Employee Onboarding (241 other apps)
Employee Self Service (244 other apps)
Performance Management (229 other apps)
Real Time Reporting (252 other apps)
Recruitment Management (253 other apps)
Reporting & Statistics (432 other apps)
Self Service Portal (302 other apps)
Third Party Integration (334 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Homebase

Key features of Homebase

  • Reminders
  • Shift scheduling
  • Chat functionality
  • Timesheet management
  • Job syndication
  • Hiring tools
  • Time clock app
  • Absence management
  • Activity logging
  • Automatic reminders
  • Budget control
  • Email notifications
  • Employee management
  • Employee portal
  • Employee profile
  • Group calendars
  • Instant messaging
  • Payroll integration
  • Planning tools
  • Real time updates
  • Resource management
  • Secure login
  • Timesheets
  • Activity dashboard
  • Employee time clock
  • Budgeting & forecasting
  • Drag & drop interface
  • Time & attendance tracking
  • Team calendars
  • Cost estimating
  • Vacation tracking
  • Automatic time capture
  • Job scheduling
  • Time off requests
  • Clock in / out
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Benefits

Communicate with the whole team without the need for external email or SMS using Homebase’s built-in instant messaging service. Users can send messages, photos, location and more, in one-to-one or group chats.

Managers can oversee and approve shift trades, time-off requests and schedule changes directly within the app. The schedule calendar will take these requests and trades into account when automating the schedule, and highlight any conflicts.

Homebase will automatically total hours and overtime, and subtract break times to calculate labor costs. Users can input sales data or integrate with their POS to forecast sales automatically and ensure that targets are being met.

The time clock tool allows users to clock in and out using the Android or iOS app on their mobile device to track hours. Employees can clock in and out using a unique PIN and Homebase can even take a picture to ensure that it’s the correct person.

Save time on hiring with tools that make it easy to post customizable pre-written job descriptions to the top online job boards in just a minute.

Managers can add notes to shifts and report incidents to one another using the manager log. Notes can link to reports for a more in depth view of sales or results. Logs are automatically saved and archived for access at a future date.