Homebase Pricing, Features, Reviews & Alternatives

Homebase

Free employee scheduling, time tracking, and more.

4.62/5 (762 reviews)

Homebase overview

What is Homebase?

Homebase is an employee scheduling, time tracking and communications tool for businesses and their employees within industries such as retail, hospitality and health and beauty. The platform aims to automate and streamline employee scheduling and time tracking by providing features such as team calendars, time clocks, automatic notifications and budget forecasting.

In order to assist users in building interactive and flexible team schedules, Homebase provides a Gantt chart calendar view with a drag and drop interface. Employers can view the schedule by role, time period or employee to ensure that there are no errors and that costs add up. Once complete, the schedule can be put on autopilot mode to automatically carry over to the following weeks or months, taking into account staff availability and holidays. Schedules can be sent out to employees within the Homebase app and synced with mobile calendars so that reminders can be sent.

Using Homebase’s time tracking tools, users can track hours worked and integrate with their payroll system for automatic timesheet export and wage calculation. The time clock feature allows employees to clock in and out of shifts, as well as track breaks and overtime by signing in with a secure PIN number from their mobile device. Managers automatically receive alerts for absences or lateness, and are able to write notes to inform other managers of incidents or daily summaries via the manager log.

With Homebase hiring, you can find quality candidates fast. Post to the top online job boards for free in under a minute with direct integrations and pre-written job descriptions.
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Pricing

Starting from
$19.95/month
Pricing options
Free
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English, Spanish
Homebase screenshot: Prepare timesheets with automated time input and labor cost calculationHow to Schedule and Manage Hourly Employees - HomebaseHomebase screenshot: The dashboard view shows schedules, check-ins, sales and labor costs, and moreHomebase screenshot: The calendar Gantt chart view helps to identify gaps in the scheduleHomebase screenshot: Understand business needs with Homebase's labor cost reportingHomebase screenshot: Employees can view schedule from their computer or mobile deviceHomebase screenshot: Daily statistics and summaries are provided and saved for anytime accessHomebase screenshot: Automatically detect errors in timesheets such as missed breaks or clock-outsHomebase screenshot: Employee clock-in and clock-out with personal pin codes and photosHomebase screenshot: Managers can add notes and shift summaries via the manager portalHomebase screenshot: Communicate with team members in-app using the IM service for group or one-to-one chatsHomebase screenshot: Use the manager log to track shift informationHomebase Free Employee Scheduling and Time Tracking

Homebase user reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.5
  4.6
  4.5
Maxwell P.

Scheduling & Labor Costing

Used weekly for 2+ years
Reviewed 2020-11-24
Review Source: Capterra

Years of working with Homebase have shown that they constantly improve their product, and make it easier to use with integrations with common applications (via API access).

Pros
Quite honestly, one of the first things I recommend to businesses that want to schedule employees and know their labor costs that are up to the minute.

Cons
The one feature that I do wish was available, would be a calendar view that showed the entire department or business, so that it could be displayed on a monitor or web-based application.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Danielle M.

It's is a good app, but is constantly lagging, no matter what device and internet connection used.

Used daily for 2+ years
Reviewed 2021-03-10
Review Source: Capterra

See Above. I would like to say every time I have spoken with an employee from HB, they have been incredibly professional, polite, and knowledgeable. Homebase was also helpful during the early phases of Covid last year, with costs. I do wish there was an easier way than what I was told, to update myself to the admin of the account. Our current admin is an IT guy we used a few years ago, who does not have access to the email he used for HB anymore. I was told you'll need my [SENSITIVE CONTENT HIDDEN] to contact, and provide bills addressed to Firefly with his name listed as well, showing he is the [SENSITIVE CONTENT HIDDEN]. However, we are DBA, so nothing, not even our paystubs, state Firefly. Our DBA, is "Wes Pac Inc", which is what mail, licenses, and invoices state. If there is an alternate way to handle this, please contact me. Thank you all so much for everything you do.

Pros
Asking for time off is simple for my employees, the message option is convenient.

Cons
Homebase since the beginning is constantly lagging. Whether it be to load pages, send or receive messages, especially sending images. Whether I am using the url on a desktop, or the app on my iPad or iPhone, it is extremely slow. I get message notifications long before the messages actually show up. It is like this for all my employee's that use the app. The iPad version is difficult to use, it is as big as the size of a small phone screen, I don't understand why the app can't take up the entire screen of the iPad, like every other app I use on my iPad. I don't know if this is an option, but for my restaurant in particular, as I'm sure is the case with many establishments that use your app, we have several different departments. I'd for one like to be able to only see my FOH employee's on the schedule, and have a separate for BOH. It would also be convenient to not just limit the amount of employee's that can request off for a specific day, but to be able to limit by department. For example, to be able to say, 3 servers, 2 bussers, and 1 hostess is the limit for any particular day, rather than only being able to say 3 employee's in general is the max. I hope I explained that in a way it makes sense. Additionally, working in a restaurant that is open nights and weekends, your support hours are not reasonable at all. There has been numerous times we've needed support and you have been closed, so we are just hopeless.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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David C.

I've never seen so many bugs....

Used daily for less than 6 months
Reviewed 2020-04-27
Review Source: Capterra

Bad,bad,bad. Customer service is responsive but there are just soooo many bugs with this software.

Pros
Very easy to use. The user interface is very simple and easy to navigate.

Cons
I feel like this is a beta software that should not have been rolled out yet. We have been using it for a week and have had issues every day since we started using it. Basic things that you think should just work doesn't work. Example: All my employees have a 1 hour, unpaid lunch everyday. They clock in and clock out on this required one hour lunch but Homebase is still counting it in their total hours. So know I ma getting alerts that they all have overtime but they actually don't because Homebase is not calculating hours correctly. So there have been several little things (Bugs) that I have found every day since using Homebase. I contact customer support and they tell me that they will pass it on to their product team. This may sound harsh but the product team really should have tested this software more before rolling it out. Makes me question all the reviews I am seeing on here. All the bugs have been on basic functions.

Response from Homebase


Hi David -

We are so sorry to hear you've been having issues your Homebase account. This is not the experience we want our customers to have. Our head of technical support has just emailed you to see if we can remedy these issues for you. If you have any further issues, please reach out to me directly at reviews@joinhomebase.com. Looking forward to getting these issues resolved for you, and so sorry again for all the challenges here.

- Ryan

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Michael G.

Best virtual timeclock for your money

Used daily for 1-2 years
Reviewed 2021-03-10
Review Source: Capterra

Overall, my experience has been great with Homebase. Coming from manual punch clock, I've cut down my payroll process by at least 80%. It is easy to use (original software version is easy, new version is a little too messy so I haven't switched to the new view.) I still enter hours manually into QBO, because Homebase doesn't split regular and overtime hours. Not a big deal. *A couple wishes* 1. I wish there to be a button when employees punch out that says "Did you take a lunch break?" (Yes or No) Reason for this feature - I don't make our employees go to the iPad at lunch to "Take a break" when it's lunch time. I would have a line up of workers waiting to punch in and out because our entire company shuts down all at once for lunch. That way, when some employees DO work through their lunch break, they can just say "No" to the question "Did you take a lunch break" when they clock out at the end of the day. Currently, everyday I log into Homebase and manually add each employee's lunch break, except if they leave me a note saying "No Lunch". 2. It would be great if time card notes for a whole current pay period could be amalgamated into one document as I am processing payroll. I currently have to dig through each time card to find notes of employees asking for vacay pay, sick days, mileage etc. If I just had a list of all the notes and names for that weeks pay, I can check off each note as I add their request into QBO. Overall, I am still very happy with Homebase.

Pros
What I like most about Homebase is that it doesn't break the bank to put in a virtual timeclock system. It integrates with Quickbooks online and it is easy to use.

Cons
1. It does allow for a little customization, but not advanced enough for the way I run payroll. 2. It does not send separate regular hours and overtime hours to QBO.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Annsley E.

Overview

Used daily for 2+ years
Reviewed 2021-03-10
Review Source: Capterra

It has a lot of great features and I like how you can modify a lot of the notifications to your needs.

Pros
I love how you can do the schedule out as far as in advance as possible but no one sees it until you post it. We have used other softwares that we would have to do a spreadsheet first and couldn't enter anything into the system until we were ready for anyone to see the shifts.

Cons
I would say the only thing I don't like is that we have trouble with the clock in system at one of our locations. Which is weird because it works perfectly fine at our other 3 locations. It doesn't register clock-ins a lot of times so my employees have to text me to clock them in. I have reached out support about this several times in the past and they just say to delete the app and then reinstall. It works great for about a day and then acts up again.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Homebase pricing

Starting from
$19.95/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Basic : free

Essentials : $20.00/month/location

Plus : $50.00/month/location

Enterprise : contact Homebase for a quote

Homebase features

API
Activity Dashboard
Alerts/Notifications
Applicant Tracking
Data Import/Export
Employee Database
Employee Management
Employee Profiles
Mobile Access
Reporting/Analytics
Search/Filter
Self Service Portal

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Third Party Integrations (518 other apps)
Training Management (424 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Homebase

Key features of Homebase

  • Reminders
  • Shift scheduling
  • Chat functionality
  • Timesheet management
  • Job syndication
  • Hiring tools
  • Time clock app
  • Absence management
  • Activity logging
  • Automatic reminders
  • Budget control
  • Email notifications
  • Employee management
  • Employee portal
  • Employee profile
  • Group calendars
  • Instant messaging
  • Payroll integration
  • Planning tools
  • Real time updates
  • Resource management
  • Secure login
  • Timesheets
  • Activity dashboard
  • Employee time clock
  • Budgeting & forecasting
  • Drag & drop interface
  • Time & attendance tracking
  • Team calendars
  • Cost estimating
  • Vacation tracking
  • Automatic time capture
  • Job scheduling
  • Time off requests
  • Clock in / out
View All Features

Benefits

Communicate with the whole team without the need for external email or SMS using Homebase’s built-in instant messaging service. Users can send messages, photos, location and more, in one-to-one or group chats.

Managers can oversee and approve shift trades, time-off requests and schedule changes directly within the app. The schedule calendar will take these requests and trades into account when automating the schedule, and highlight any conflicts.

Homebase will automatically total hours and overtime, and subtract break times to calculate labor costs. Users can input sales data or integrate with their POS to forecast sales automatically and ensure that targets are being met.

The time clock tool allows users to clock in and out using the Android or iOS app on their mobile device to track hours. Employees can clock in and out using a unique PIN and Homebase can even take a picture to ensure that it’s the correct person.

Save time on hiring with tools that make it easy to post customizable pre-written job descriptions to the top online job boards in just a minute.

Managers can add notes to shifts and report incidents to one another using the manager log. Notes can link to reports for a more in depth view of sales or results. Logs are automatically saved and archived for access at a future date.