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HotSchedules vs MakeShift Comparison (2026)

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HotSchedules

MakeShift

Overview

HotSchedules reduces restauranteurs, hoteliers, and retail operator’s time to create, communicate, and manage hourly employee work schedules.

MakeShift is the go-to web and mobile employee scheduling solution for people-first businesses. It lets managers build schedules, track time and attendance accurately and communicate with employees in real-time.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

3.75

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

468

263

151

Value for money

Ease of use

Features

Customer support

75%

would recommend this app

4.5

120

Value for money

Ease of use

Features

Customer support

71%

would recommend this app

Pros

“Hot schedules will adjust your labor as you schedule people, so if employee a is close to overtime and you schedule them you will know instantly if they hit it and by how much time.”

Mallory T.

Executive chef

“High schedule works across multiple companies, so those multiple companies tie in together when it comes to the website so it makes things super efficient”

Nathaniel W.

Chef

“All in all, I can say how schedule is very efficient fast and reliable when it came to my schedule and my time off request and a lot of other things”

Nathaniel W.

Chef

Pros

“The platform is easy for both managers and employees to use, and the mobile app makes it simple for staff to check schedules and receive updates.”

Emily W.

HR Manager

“I like the MakeShift app because I can view my schedule, request time off, and set my availability from my phone.”

Brazola M.

Server

“Overall, MakeShift has been a reliable and efficient scheduling solution for our restaurant operations.”

Emily W.

HR Manager

Cons

“The inventory feature of HotSchedules can be finicky on devices outside of a computer, meaning you have a hard time entering data unless you record it and take it back to a computer.”

Leahya W.

Assistant Manager

“The integration with Point of Sales system is tricky and time consuming. ”

Derick C.

VP of Finance

“Mobile function was lacking, and the cost of the app was prohibitive for general employee use.”

Justin R.

Operations Manager

Cons

“What I like least about Makeshift is the inability to have a department where managers can clock in and out without them being able to edit their own time, the inability to view an overall timesheet for an employee, the inability to have a good system for tracking absences.”

Jennifer S.

CFO

“I have nos issues with MakeShift.”

Chrisarn M.

Marketing Officer

“It can be difficult to post a shift using my phone, I find the amount of fields to be filled out can be time consuming. ”

Mary M.

Program supervisor