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Jolt

The Complete Digital Food Safety & Restaurant Ops Platform

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Jolt Reviews

Reviews summary

Pros

The modular ability of being able to build what you need is great. Setting up pushes for the lists and forms at specific times is a great tool to help keep the team on track daily.

Caprinia A.

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The price is great and the training/support has been top notch. There is a ton of flexibility and customization in the system and we are really excited about all of the things Jolt can help us do.

Jason F.

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Jolt offers very good value for money for a number of features it has and the support is excellent from the Jolt team, we had this up and running within two weeks of signing up.

Matthew R.

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Cons

It would get lost or just not even send. There should just be a way for us to preset a password for the employee and once they log in it asks them to reset it.

Elizabeth H.

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Now we have pens and there is no questioning who prepared an item, when or at what point it expires.

Alyssa d.

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Setting up reminders for a task list (e.g. every 3 months) I personally find confusing.

Andrew F.

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Overall rating

5

4

3

2

1

192

54

3

0

2

98%
positive reviews
97%
would recommend this app

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251 reviews

recommended

Overall Rating

Best Product I've Ever Used

Reviewed 6 months ago

Transcript

Shane: I'm Shane. I am a property manager in the real estate industry and would give Jolt a five out...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Purchased the Jolt labeler to label in process product, but we are using it for so much more!

Reviewed 4 years ago

Labels for in process and finished products, Very simple to use. Using for scheduling, time clock management, messages, alerts, communication, and accountability of personnel. They need to log in on an ipad to the software, and they can get their tasks right there that were set up for them. Excellent product! We are using this for so much more than what we originally purchased it for.

Pros

Originally purchased to label in process product. But when we started building labels, we realized we can also make finished product labels and apply them easier. We just used these for the first time for the entire day and couldn't be happier. Great quality and simple. This software has so many features and now our production manager is using this software for our staff. It can be used as a time...

Cons

I think we will have to use this a bit longer to find something we don't like about this. The one item we changed was that the labeler comes with 1" x 1" labels, which were too small for our use. Our account manager sent us the labels we needed immediately.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software for scheduling, food & beverage companies

Reviewed 2 years ago

I have cut my time that is spent making the schedule down from the previous program I used.

Pros

I have the ability to schedule as many positions to multiple employees for our Renaissance faire food and beverage staff..this is crucial when I need to have an employee work in multiple locations through out the day.

Cons

I am unable to send the schedule to just a select employee or employees. Currently I have to send it to the entire staff.

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend9/10

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Great!

Reviewed a month ago
Pros

This application is great for accountability! It is very organized and easy to use.

Cons

There are no cons to this software. I have enjoyed the use of it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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easy to use

Reviewed 3 years ago

ease of scheduling and how it lists the employees, the are all consolidated on one page which makes it easier to find their contact information

Pros

i like how it automatically sends us emails to show us our weekly schedule. request for time off or communicate with your boss is effective.

Cons

that it doesnt send daily text reminders or sync to your calendar on my iphone, i have to input it myself or open my email to view my schedule

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Pretty good for the cost.

Reviewed 2 years ago

Overall, I am happy with the experience. There are some options that I would like to have added, but it is saving me some time.

Pros

The cost and the function that allows team members to edit their own punches. Huge time saver for me.

Cons

I would like to see integration of Paid Time Off / Vacation hours. We have a set schedule in our clinic, so the scheduling function is a little cumbersome. I understand this approach for restaurants or other types of businesses, but the ability to track / enter Paid time off would be very helpful. I also would like the report option to be different. I would like a report that gave daily, weekly and pay period totals per employee. I have to manually adjust the excel sheet to figure overtime hours.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jolt transforms our workforce into an efficient well-oiled, agile machine

Reviewed 3 years ago

Massive operational efficiency.

Pros

Jolt has given us visibility into our day-to-day operations. It allows us to see where we exceed and where we fall short. Jolt provides the mechanism for operational efficiencies which can't be achieved with paper checklists. We love that we can organize every day in advance and ensure we're in compliance with food safety practices using checklists, food labels, and temperature probes. Jolt is our future manual for franchisees to perform their day-to-day operations.

Cons

Bluetooth label printers don't always connect but this is more of a hardware issue than Jolt's issue.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very helpful on a daily basis

Reviewed 3 years ago
Pros

The LISTS part of the software is so useful for everyday activities that need to be completed at work

Cons

If you are a "sub-user"you cannot edit nor propose an edit of a superior user-created list or content file

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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JOLT is the best!

Reviewed 8 months ago
Pros

The best part about Jolt is how easy it is to use.

Cons

There are no cons, it's a great software and they will do well in the future!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Fantastic App that helps us keep things in order!

Reviewed 3 years ago

Stabilize operation on a micro-level

Pros

Pretty clear and easy to use once you get the hang of it. Totally indispensable to keeping an operation running smoothly.

Cons

Wish that the software had the ability to alert if there was an exception- i.e. Air Conditioning in working order? Yes/No (if No, notification is immediately sent to Admins)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Best Product I've Ever Used

Reviewed 6 months ago

They are the best to work with. Absolutely amazing!

Pros

The task management is amazing. We've used it for real-estate property management in the past and it's great.

Cons

I don't have any cons. This is an amazing company and I'd recommend them for everyone. They have amazing customer service.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Pretty good overall

Reviewed 3 years ago

bad the time I've saved building my schedule is astronomical. Everything is just so easy to move around. After I put some projections in, I can see plainly how much money i'm wasting on labor and where I'm understaffed. Also, when I used to build my schedules, I would get complaints from employees all the time about how I scheduled them on a day they wanted off or outside of their availability or too little or too many hours or whatever the case may be. Now I get hardly any and when I do, I can say "well did you give me your availability?" The answer is always no and then it's their responsibility to solve it

Pros

The administrative side of the software is pretty intuitive, but advanced enough to really customize. I have not had a lot of time to play around with the other features just yet, but the scheduler is top notch. I especially like being able to make a template with unassigned employees. Every week I just drag and drop my crucial shifts to the people that can fit them and then build my schedule from...

Cons

The fact that it is browser based. I don't care how fast your connection is, sometimes it's going to lag. Also, what's with needing an iPad for half the features?. What if I want someone to be able to see everyone on the schedule, but not change the schedule? And by far the most annoying thing is the Jolt Lite app. It's not intuitive so I end up putting availability in myself for employees that can't...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A New Era for Business

Reviewed 5 years ago

I use Jolt for the Food Industry. It is straight forward and easy to use. I publish my schedule, manage requests, set lists, and manage people. I am also able to send announcements and track my labor goals. I use it daily and it has become my main use for most things.

Pros

I love how easy it is to pick up on. I was capable of teaching myself with ease. I love the schedule and how employees can create a prefered avaiability as well as request off and swap shifts with others at my approval. It informs me immediately when someone makes a request, and I am able to set it so employees have to give x days prior notice for their request as well as a reason. I also enjoy the...

Cons

My one con is the text notifications recieved from Jolt. You can set so that is a checklist is overdue, out of range, etc, you can be notified via text. This is a great thing; however, the texts can be overwhelming in the sense of how it is formated. It could be because I own an Android and not an Apple device (which is what I understand it is mainly used with), but my text notifications get broken up instead of being all in one. I have seen my co worker use her iphone with it, and her notifications are all in one. With that said, I have noticed they have been improving it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Experience

Reviewed 4 years ago

I was approached by Jolt to try their product. No other locations from my company have tried this company so I had no comparisons or reviews. After checking around, the price made it worth the investment. Once we received the product it has changed our process in a positive way. The main features we use include the List, Labels, and Schedule. We were using hand written labels before Jolt because other...

Pros

How it has helped the store become more efficient.

Cons

I need labels I can adjust or have available for Raw Chicken to have all the information required by headquarters on one label.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Fantastic- when it works.

Reviewed a year ago

Jolt has greatly improved our food scores since we began using it. It has gotten our team members in the habit of labelling everything because it is easy-to-use and has all pertinent information readily available. The issue is getting technical problems resolved in an appropriate manner; our printer has been unusable for a total of over 2 months out of the 10 months which we have had it.

Pros

The label feature for all food products has really helped us to drastically increase our food safety scores by clearly indicating when a particular product must be used by. We no longer have to mentally recall the hundreds of various hold times we have for all of our products and their ingredients, because all of that information is easily stored in the Jolt system and prints out with the touch of a button. The labels are also much higher quality than other sticker systems we have tried in the past, making dish washing much easier because they are removed easily with zero sticky residue.

Cons

The software, in our experience, is offline often. We contacted Customer Service multiple times to try to correct the issue but were instructed that we may need to send the entire printer back to be serviced and that we would get it back after the repair was complete in 2-3 months. The printer system is pricey to begin with, so it did not seem like an appropriate solution to be without what we were paying for, for multiple months. We also have issues with the calibration lining up with the stickers perfectly, but have discovered that if you gently pull on each sticker before printing it will line up more accurately.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Jolt Software Review

Reviewed 4 years ago

We have been using Jolt at my restaurant now for around 2 years. We love the customization options that Jolt includes, how easy it is to use, and how much more neat and organized our restaurant looks since we began using Jolt. Jolt has allowed us to toss out our old paper checklists and gave us checklists on tablets. Having our checklists and information all in one place made our checklists easier...

Pros

Easy of Use, Customization, Features, Scheduling, Mobile App, Labels, Checklists and Information in Central Location

Cons

Goal setting not built in. App sometimes does not read (connect to) printer on the first attempt.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jolt has revolutionised the operational aspects of our business.

Reviewed 4 years ago

- Increased efficiency - Accountability - Tangible statistics on operational performance - Ability to compare site performance - Notifications when important tasks aren't completed - Improved communication with team - Ability to support management team without being on site - Flexibility to easily change operations - Autonomy for management team to create their own lists to improve the running of the stores - Complete visibility of the operations in the business - Streamlined scheduling

Pros

Prior to Jolt, two of the biggest frustrations in our business were time spent on scheduling and finding out that simple operational tasks had not been completed. Jolt has solved both of these issues. The employee app with functionality to set availability, request shift swaps and holidays has streamlined the whole scheduling process and freed up important management man-hours. The lists functionality...

Cons

I believe a few tweaks could be made to the time clock and scheduling and I would love to see an area specifically made for inductions and training.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Tool!

Reviewed 4 years ago

We have been using Jolt in our restaurant for about a month. The setup took a little bit of time, but once that was complete, the use of it is great! I love how modular it is. Even within the same company there can be little differences between locations. This software realizes that. The options available make it functional for any paper list, form, etc. Not to mention that every action is time/date...

Pros

I like that this helps eliminate the paper in the store and requiring the manager's to "proof" every little part when they are busy managing the shift. Time-stamps are wonderful. The modular ability of being able to build what you need is great. Setting up pushes for the lists and forms at specific times is a great tool to help keep the team on track daily. I appreciate the notifications that I can create for any form. We haven't yet utilized the point system, but our team is excited to use it in contests. I anticipate it will be a great motivational tool.

Cons

The build-out for getting it functional was time consuming. I did not have any templates to work from. If I had those, it would have been much more streamlined, but would still require an investment of time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend10/10

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Very functional, Easy to Use and a great tool for communication

Reviewed 3 years ago
Pros

I love that I am able to customize it for my restaurants needs. We have a lot of information and to be able to have one platform to trickle that information down is easy. From the lists, to labels and bulk imports, it is very easy to use. I also really love their customer service as they are always willing to answer any question I have, big or small and they really value feedback from "in the trenches" and strive to provide us the functionality we crave in this platform. I help establish this platform for several restaurants and file sharing and information is so easy in regards on how to build it, share it and import it.

Cons

Honestly, nothing. Every time it seems to get close to being "outdated" or not as easy to use, they ask for a call so they can help walk you through an update. They ask for feedback and listen so most of our needs are met and are done so in a timely manner. They make me feel like our restaurant is the only one they work with however I know they take feedback from many many restaurants and it helps to know everyone's concerns and voices are heard.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love it for our food trucks & catering operations

Reviewed 4 years ago

We use Jolt to manage the operations for our food trucks and catering services. Since we are totally mobile and often have many events occurring simultaneously, the Lists feature allows for greater oversight and accountability when it's impossible to be everywhere at one time. Jolt has greatly improved the communication between everyone in our team by utilizing the Announcements features. I love...

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jolt is a NO BRAINER for serious restaurateurs

Reviewed 4 years ago

Before Jolt we were using those ancient relics known as paper checklists. Accountability for completing those checklists was a constant battle. We were literally throwing money in the trash when checklist items were missed or ignored. NOT ANYMORE. Not only does Jolt provide superb accountability and reduce pencil-whipping to a bare minimum. The team members love it! Nobody wants to work in a restaurant...

Pros

The ability to measure our success or failure and the ability to hold people accountable down to the minute and second an item was completed.

Cons

You will "nerd out" and want to do nothing but write Jolt checklists all day long.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Jolt Zebra printer

Reviewed 5 years ago

I have been using our new printer for Jolt and I LOVE IT! I really love the fact that every item prepped now is labeled with who prepped it, when they did so, and the EXACT time of expiration. The fact that it uses the internal clock to time stamp items is amazing. This keeps everyone honest. There is no fudging times or dates to extend foods shelf life. The ease of use is incredible. I mean there...

Pros

Ease of use. Pictures and date stamps that keep employees honest. training new employees is a breeze.

Cons

Lack of ability to personalize to individual locations needs or preferances

Overall Rating
  • Value for money
  • Ease of use
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  • Customer support

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Not quite perfect but support is excellent and they take on board suggestions for changes

Reviewed 3 years ago
Pros

The scheduling side is excellent. Easy to use from both our employees point of view and payroll. Great record keeping. The list creation is sometimes a little confusing but support is always quick to respond and very helpful. The lists are a great tool for staff and we have found that being able to adjust them as needed to get the best result from the staff members actually responsible for completing...

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend10/10

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The Safety and Productivity Solution!

Reviewed a year ago

The experience has been great through and through! It's been a huge time saver. It's saved us time, and time equals money, in various areas of our business. You can download the names of your staff who in which are on your schedule, and it helps in keeping you and your team accountable.

Pros

My most favorite feature of Jolt would be its assistance in helping the team meet food safety. This feature eliminates any handwritten and/or guessing shelf life for products, as the corporate guidelines for holding procedures are already downloaded on the application.

Cons

Depending on how tech and app savvy your managerial team is, customization is based on what works for your particular team. Therefore customization is up to us and could be pretty sloppy, which ends up being productivity lost searching for a particular label.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Everything in One Place

Reviewed 4 years ago

We now have 40 locations using Jolt for our daily checklists and logs. It is great having quick access to any list or food safety log in a matter of seconds. It has improved our team's accountability in getting the necessary details completed accurately on a daily basis. Not only does it help set the restaurant up for success in serving our customers, the Health Department also appreciates our electronic...

Pros

The lists capabilities are currently the biggest benefit to us, but we have also started testing the Zebra printer and scheduling.

Cons

We like the scheduling feature but since it does not integrate with our systems, it's not the best option for us. I would also like to see more customization for the way lists can be configured, such as conditional formatting and more that one measurable under a parent item. More customization surrounding notifications would be helpful as well.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product that I couldn't do without

Reviewed a year ago

I use Jolt for both of my QSR's and it takes care of all the scheduling from week to week. It also does all the checklist that the employees do when they get there or in the middle of their shifts or at closing time. We use it to handle all the communications between leadership and staff and finally it continually monitors temperatures around the store.

Pros

Scheduling- Employees can request off or put unavailable times in Jolt and when you make the schedule it is on the schedule in yellow so you can try to schedule around them.

Cons

Communication- If you do not use their time card feature there isn't a good way to tell the staff things without sending a text or email. And if you want them to see something you can't attach an image

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