Jolt Reviews

Pretty clear and easy to use once you get the hang of it. Totally indispensable to keeping an operation running smoothly.

Wish that the software had the ability to alert if there was an exception- i.e. Air Conditioning in working order? Yes/No (if No, notification is immediately sent to Admins)

I love how easy it is to pick up on. I was capable of teaching myself with ease. I love the schedule and how employees can create a prefered avaiability as well as request off and swap shifts with others at my approval. It informs me immediately when someone makes a request, and I am able to set it so employees have to give x days prior notice for their request as well as a reason. I also enjoy the...

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My one con is the text notifications recieved from Jolt. You can set so that is a checklist is overdue, out of range, etc, you can be notified via text. This is a great thing; however, the texts can be overwhelming in the sense of how it is formated. It could be because I own an Android and not an Apple device (which is what I understand it is mainly used with), but my text notifications get broken up instead of being all in one. I have seen my co worker use her iphone with it, and her notifications are all in one. With that said, I have noticed they have been improving it.

we never used the software and tried to cancel the initial free subscription. They make it virtually impossible to cancel once you are signed up! after repeated attempts to send email on they're site with nor response we disputed the charges. No one ever responded or called back. any company that makes it so difficult to cancel a subscription is a good reason to stay away. they rely on you singing up for free trial and then never being able to get ahold of any to cancel. why would they not have any way to cancel your subscription online. High pressure sales and borderline criminal! stay away!

we never used the software and tried to cancel the initial free subscription. They make it virtually impossible to cancel once you are signed up! after repeated attempts to send email on they're site with nor response we disputed the charges. No one ever responded or called back. any company that makes it so difficult to cancel a subscription is a good reason to stay away. they rely on you singing up for free trial and then never being able to get ahold of any to cancel. why would they not have any way to cancel your subscription online. High pressure sales and borderline criminal! stay away!

Hi Rodney, We thank you for your feedback and take your comments very seriously, as our goal is to make every Jolt customer a raving fan. Please feel free to reach out to support@jolt.com with any further comments, concerns, or suggestions you wish to share.

Pretty easy to use once you've gone through the training. The biggest pro for me compared to other softwares is the access to support all the time. It has been so helpful to be able to reach out to my contact for help and schedule calls for training--either for myself or other new team members. Another huge pro is how customizable the checklists are. I love how many different formats you can do. We've been able to customize it to our business model really well.We've also been using the Jolt sensors for all our freezers, which has literally been a savior time and time again! It's so easy to use and I love the reports you can access so you can catch a failing freezer before it's too late.

I wish we could customize our scheduling platform more to cater to our business.

Thank you so much for your review, Alyssa! We are so glad to hear that you find Jolt easy to use after the training, and that our support team has been so helpful. We are also thrilled that you have been able to customize Jolt to your business model. Thank you for your feedback!

Easy of Use, Customization, Features, Scheduling, Mobile App, Labels, Checklists and Information in Central Location

Goal setting not built in. App sometimes does not read (connect to) printer on the first attempt.

Prior to Jolt, two of the biggest frustrations in our business were time spent on scheduling and finding out that simple operational tasks had not been completed. Jolt has solved both of these issues. The employee app with functionality to set availability, request shift swaps and holidays has streamlined the whole scheduling process and freed up important management man-hours. The lists functionality...

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I believe a few tweaks could be made to the time clock and scheduling and I would love to see an area specifically made for inductions and training.

Scheduling- Employees can request off or put unavailable times in Jolt and when you make the schedule it is on the schedule in yellow so you can try to schedule around them.

Communication- If you do not use their time card feature there isn't a good way to tell the staff things without sending a text or email. And if you want them to see something you can't attach an image

Live time cooling monitoring Last night before closing I got a warning that the UT Wing Cooler was running warm, I was able to have the guys move 10 cases of chicken wings out of this cooler before they left. In the morning the wing cooler was not operational and we were able to save all that product. Thank you Jolt!

I wish it was integrated into more of our software

Thank you for your review, Steven! We are delighted to hear that you have had an excellent experience with Jolt and that our staff has gone above and beyond to help you. Thank you for your feedback and for choosing Jolt!

Jolt's label maker feature has changed the culture of our restaurant from a time consuming and not done all the time task of labeling products, to having a quick and efficient way to track our products and who is preparing them. Another benefit is customizable checklists that ensures you don't have to micromanage the business and allows you to put more in your teams hands.

The scheduling concept is good but difficult to integrate into our current payroll and clock-in system.

The LISTS part of the software is so useful for everyday activities that need to be completed at work

If you are a "sub-user"you cannot edit nor propose an edit of a superior user-created list or content file

I really appreciate that as the administrator I can write and program my own inspections related to my state, county, or company specific requirement without having to ask a dev to do that for me. I can get complex and focus on very specific areas.

I wish the reports for completed inspections also included the corrective action dialogues as one document rather than having to weave these two things together in post to get the whole picture

Hi Roxanne, Thank you for reviewing Jolt on Capterra! We sincerely appreciate your feedback and value you as a Jolt customer.

The scheduling side is excellent. Easy to use from both our employees point of view and payroll. Great record keeping. The list creation is sometimes a little confusing but support is always quick to respond and very helpful. The lists are a great tool for staff and we have found that being able to adjust them as needed to get the best result from the staff members actually responsible for completing...

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No cons were added to this review

The ability to measure our success or failure and the ability to hold people accountable down to the minute and second an item was completed.

You will "nerd out" and want to do nothing but write Jolt checklists all day long.

Jolt gives me time back everyday, by allowing me to easily review each checklist from my computer, no matter where I am at. This ensures critical maintenance tasks are being completed on a daily basis, saving both time and money on potential costly repairs. The list feature, helps me confirm temperature logs are being completed, the ice machine is being cleaned routinely, and much, much more. I use...

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I would like to see the schedule linked to the lists. Besides that, Jolt has been a great products and given me back so much time, and less worrying about something getting done.

I like that this helps eliminate the paper in the store and requiring the manager's to "proof" every little part when they are busy managing the shift. Time-stamps are wonderful. The modular ability of being able to build what you need is great. Setting up pushes for the lists and forms at specific times is a great tool to help keep the team on track daily. I appreciate the notifications that I can create for any form. We haven't yet utilized the point system, but our team is excited to use it in contests. I anticipate it will be a great motivational tool.

The build-out for getting it functional was time consuming. I did not have any templates to work from. If I had those, it would have been much more streamlined, but would still require an investment of time.

The list is great for keeping the team on task. You can assign tasks to different roles for the team. The reporting is helpful to holding everyone accountable. The schedule is real time, easier for the team to see the updated schedule .

Only say the log in sometimes has to refresh before you can get into the app

Hi Melissa, Thank you for reviewing Jolt on Capterra! We sincerely appreciate your feedback and value you as a Jolt customer.

The support you get from the Jolt Team is great. They are quick to respond to any questions or concerns. Scheduling now takes us half the time it did before. We manage multiple stores in two states and this system has made us much more efficient and able to hold our team accountable for task that need to be completed on a daily, weekly and monthly basis. We also save time and money on training and daily operations by using the Jolt dating system and printer.

Our goal with Jolt was to eliminate paper (Time off request, School Schedules, Checklist, etc.) and it has been able to do that for us. The last thing we are converting to paperless is our cup count form. Travis was able to help us build one in Jolt but it would be even better if the list would calculate the totals. To setup up everything does take time but the bulk importing and ability to assign list to multiple locations makes it much easier.

The Jolt software gives you everything you need to manage daily, monthly and ad-hoc tasks for your team and helps your team keep track of what they should be doing. I found the setup to be very easy and straight forward Jolt customer training and online training videos are excellent and make the entire process very easy. Depending on the number of departments you have (we have 5) I would suggest rolling...

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Not a lot to be honest! I think it would be great to see some more functionality added to the logbook to flag issues to specific people.

The interface is smooth, and users who are completing a checklist or task are able "check off" items with ease. It can be set up to be crystal clear on the expectation and purpose of a specific checklist. It allows all checklists, daily, weekly, monthly tasks, etc. to be in one consolidated place. E-mails can be generated and sent to key-leaders with not only the results of a checklist, but if a checklist is late, or has not been completed. As a high-level leader who is not in the operation daily, this helps me track our progress and put a pulse on the accountability my leadership team is holding the team to.

The end result is the best - all checklists in one place. The creation process can seem daunting, but once you have the hang of it, it is relatively easy.

Accountability of staff, seeing what they are saying they are completing. Getting list done.

Nothing really, it's a great program and easy to use

Love that this can be an app where Employees can easily access their schedule, release, switch, and pick up shifts and even request time off and change their availability. It makes very important information so simple and easy to communicate. I just love this, we use it a lot for work.

I just wish the times are in 15 min increments instead of only hourly. Makes it easier to check how many people is scheduled per 15 minutes at a glance.

Labels are awesome! I honestly don';t have much experience with any of the other features. However, the labels save time. They are super easy to use. And my team members put labels on everything willingly without grumbling The customer support has been awesome when I needed printer assistance. They updated the user interface to assist us! Great all around

No cons were added to this review

This is useful for tracking down the best employee in a team based on his performance by using the list featureThe scheduling is easier and it also reduces the time taken for the managerThis can also be used in the mobile phone very easily

In some of the cases it is little bit slowsometimes it is difficult to get in contact with the customer service

Thank you for taking the time to leave a review for Jolt. We appreciate your feedback and are glad to hear that you find our platform useful for business and scheduling purposes. Rest assured that we are constantly working to improve our system and provide better support for our customers. We value your business and hope to continue being a helpful tool for your work flow. Thank you again for your support!

No pros were added to this review

No cons were added to this review

This product really helps us optimize our retail staff productivity and remain engaged in their jobs. Task are easy to manage once everything is set up.

Would love a feature to more easily manage maintenance schedules on a large number customer equipment (ie. rental bikes).