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Mercury's CRM software and expertise helps you leverage the incredible strengths of the Microsoft Power Platform and LinkedIn to make more placements and grow your business. You gain from keeping data in one place and adopting technology that enhances collaboration, strengthens and automates processes, and delivers helpful business insights - with limitless scalability and access from anywhere.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.0
/5
4
Starting from
No pricing info
Value for money contenders
Functionality
4.5
/5
4
Total features
108
5 categories
Functionality contenders
Overall Rating
4.5
/5
4
Positive reviews
100
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2
2
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0
0
Overall rating contenders
Lee C.
Verified reviewer
Staffing and Recruiting, 51-200 employees
Used daily for 6-12 months
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Definitely consider Mercury when trialing CRMs and confident that it will only keep getting better. Probably most recommended to companies who have a dedicated internal system support or training function. Having a well supported CRM with integrations like Mercury is essential in agency recruitment. The ability to manage clients and candidates at the volume needed is important. If you spend the time to set up the system, dashboards and searches correctly, I believe Mercury is one of the best - especially since it's based on Microsoft Dynamics 365 which is constantly being improved. It's also great for managing contractors timesheets and linking to things like DocuSign.
Mercury is a very powerful platform which can be tweaked and modified to suit your individual businesses needs. Some of my favorite features: - Setting up pinned / saved searches which automatically update (for example you could set a list of clients that have not been spoken to in 60 days and it will keep it fresh) - Direct integration to Office 365 so the emails come from your inbox and everything is tracked automatically through Dynamics - Personal / Team dashboards for you to focus, get an overview of your pipeline and stats
I don't think that Mercury is as easy to use as other platforms which we tested, even though it has the most features, most people either don't know about them or how to use it properly - I would love to see in future revisions for it to focus on simplicity and a more visually appealing user interface. Not being able to drag and drop CVs / resumes, boolean search everywhere, or update records directly from Outlook are also big missing features.
Toby D.
Marketing and Advertising, 1-10 employees
Used daily for 2+ years
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Good, platform is great with [SENSITIVE CONTENT] a great Account Manager.
Simple to use platform that is focused to the recruiters needs. Using 3 other platforms previously Mercury has been the most simple but technically advice platform we have used
Email CRM platform to use mercury to mass email such as Mailchimp or SendinBlue.
Thank you for your response, Toby, We will be sure to pass on the news to your account manager and our Team:)
Anna J.
Human Resources, 11-50 employees
Used daily for 2+ years
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Really pleased to be a Mercury customer/ business.
We migrated to Mercury in the middle of the pandemic, it took some time for the team to adjust but we now all find the system intuitive and helpful!
Takes a while to "think the way Mercury thinks".
Hello, Anna. Thank you for your thoughts about Mercury. We're glad to hear you're finding the system useful. As always, if you have any questions, please contact us!
Jacob F.
Renewables & Environment, 51-200 employees
Used daily for less than 6 months
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Great
The integration of features to eachother
difficulty to search for certain things.
Thank you for your feedback, Jacob!
Q. What type of pricing plans does Mercury offer?
Mercury has the following pricing plans:
Pricing model: Subscription
Q. Who are the typical users of Mercury?
Mercury has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Mercury support?
Mercury supports the following languages:
English
Q. Does Mercury offer an API?
Yes, Mercury has an API available for use.
Q. What other apps does Mercury integrate with?
Mercury integrates with the following applications:
Microsoft Bookings, LinkedIn Sales Navigator, Microsoft Excel
Q. What level of support does Mercury offer?
Mercury offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support