App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Mercury Logo

Mercury

Digital transformation for the recruitment profession

see alternatives

Mercury Pricing, Features, Reviews and Alternatives

Mercury product overview

What is Mercury?

Mercury's CRM software and expertise helps you leverage the incredible strengths of the Microsoft Power Platform and LinkedIn to make more placements and grow your business. You gain from keeping data in one place and adopting technology that enhances collaboration, strengthens and automates processes, and delivers helpful business insights - with limitless scalability and access from anywhere.

Key benefits of using Mercury

- Mercury is a team of experts, endorsed by Enterprise clients
- Leverages the Microsoft platform, which brings you the latest innovative technology, with all your data held in one secure place.
- Integration with LinkedIn
- Mercury provides limitless scalability.
- Advanced automation of processes and client/candidate interactions.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

In Person
Live Online
Webinars
Documentation
Videos

Mercury pricing information

Value for money

4.0

/5

4

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Mercury features

Functionality

4.5

/5

4

Total features

108

5 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Activity Dashboard
Self Service Portal
Third Party Integrations
API
Alerts/Notifications
Employee Database

Functionality contenders

Mercury users reviews

Overall Rating

4.5

/5

4

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.25/10
Rating distribution

5

4

3

2

1

2

2

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Customizable Recruitment CRM built on Dynamics 365 which means great integrations to MS Office

Reviewed 2 years ago

Definitely consider Mercury when trialing CRMs and confident that it will only keep getting better. Probably most recommended to companies who have a dedicated internal system support or training function. Having a well supported CRM with integrations like Mercury is essential in agency recruitment. The ability to manage clients and candidates at the volume needed is important. If you spend the time to set up the system, dashboards and searches correctly, I believe Mercury is one of the best - especially since it's based on Microsoft Dynamics 365 which is constantly being improved. It's also great for managing contractors timesheets and linking to things like DocuSign.

Pros

Mercury is a very powerful platform which can be tweaked and modified to suit your individual businesses needs. Some of my favorite features: - Setting up pinned / saved searches which automatically update (for example you could set a list of clients that have not been spoken to in 60 days and it will keep it fresh) - Direct integration to Office 365 so the emails come from your inbox and everything is tracked automatically through Dynamics - Personal / Team dashboards for you to focus, get an overview of your pipeline and stats

Cons

I don't think that Mercury is as easy to use as other platforms which we tested, even though it has the most features, most people either don't know about them or how to use it properly - I would love to see in future revisions for it to focus on simplicity and a more visually appealing user interface. Not being able to drag and drop CVs / resumes, boolean search everywhere, or update records directly from Outlook are also big missing features.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Strong Platfor, Easy Usage

Reviewed 2 months ago

Good, platform is great with [SENSITIVE CONTENT] a great Account Manager.

Pros

Simple to use platform that is focused to the recruiters needs. Using 3 other platforms previously Mercury has been the most simple but technically advice platform we have used

Cons

Email CRM platform to use mercury to mass email such as Mailchimp or SendinBlue.

Vendor response

Thank you for your response, Toby, We will be sure to pass on the news to your account manager and our Team:)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Very pleased with Mercury!

Reviewed 4 months ago

Really pleased to be a Mercury customer/ business.

Pros

We migrated to Mercury in the middle of the pandemic, it took some time for the team to adjust but we now all find the system intuitive and helpful!

Cons

Takes a while to "think the way Mercury thinks".

Vendor response

Hello, Anna. Thank you for your thoughts about Mercury. We're glad to hear you're finding the system useful. As always, if you have any questions, please contact us!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great Switch

Reviewed 3 months ago

Great

Pros

The integration of features to eachother

Cons

difficulty to search for certain things.

Vendor response

Thank you for your feedback, Jacob!

Mercury FAQs and common questions

Q. What type of pricing plans does Mercury offer?

Mercury has the following pricing plans:
Pricing model: Subscription


Q. Who are the typical users of Mercury?

Mercury has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Mercury support?

Mercury supports the following languages:
English


Q. Does Mercury offer an API?

Yes, Mercury has an API available for use.


Q. What other apps does Mercury integrate with?

Mercury integrates with the following applications:
Microsoft Bookings, LinkedIn Sales Navigator, Microsoft Excel


Q. What level of support does Mercury offer?

Mercury offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Common Mercury comparisons

Related categories