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SocialSchedules
Scheduling software for businesses with hourly employees
Rating criteria
Reviews by rating
When I Work
Nowsta
Connecteam
Recommended
Eric R.
Nonprofit Organization Management, 1-10 employees
Used weekly for less than 6 months
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Easy to start and implement, staff loves it
It's free! We were using an app called Deputy, and we had to pay for what open sim offers for free and its great as a manager, and our staff loves it! '
There is no direct message board for all staff notes, id love to be able to communicate with my team throughout a week this way
James C.
Leisure, Travel & Tourism, 11-50 employees
Used weekly for 6-12 months
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The ability to share information with my employees.
Bugs? Sometimes cells are shaded when they shouldn't be. Would like notes easier for my employees to see.
MARISSA W.
Retail, 11-50 employees
Used daily for 2+ years
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Lots of benefits in the ease of use, for both me and my staff. It makes scheduling fun!
The ease of use, it's so helpful to have the schedule on you whenever you need it. It's made it way easier for my staff to get there shifts covered on their own. Allowing the app to assign sections to my staff it has given me the tools to help maintain order on my sales floor as well. I don't know how I worked for so long without it!
Mostly it's been a positive experience, the only thing I think would make it better would be holding the same layout as the computer when converting to the weekly schedule on the phone. And as a administrator being able to see what i have unpublished on my phone as well. And also it would be nice to be able to black out days employees couldn't drop shifts, just how there is the feature to do that with the time off requests. But really it's been an amazing tool to have!
Lance C.
Retail, 11-50 employees
Used daily for 6-12 months
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So far OpenSimSim has been a mixed bag. When it works well it's a fantastic software. When it doesn't work well it's absolutely frustrating to deal with. We used OpenSimSim so that way if people needed to be able to switch shifts or request time off there was a place where these requests were stored and could be accepted or declined. Our old program was all manual so it's a big help being able to see who can work and who can't all at once.
I like that it's easy to see when you and/or your peers work on the web version of opensimsim. It's easy to set-up for your work weeks too so it'll accurately show how many hours you're getting in a week, and it being easy to customize is a nice feature too.
Sending messages to your peers is really slow. Even with a perfect connection it might take serveral (1-5 minutes) to send a message. Also, there was a problem my peers and I had with signing into OpenSimSim. I wish they had a feature to upload your schedule to a third party app such as Google Calendar or being able to do it on your phone using your Apple calendar. So that way my spouse and I can plan around my schedule. Another con is that it'll automatically sign you out every week. We had assigned computers at work so having to sign into my computer every single day is a waste of time.
Angela L.
Nonprofit Organization Management, 11-50 employees
Used weekly for less than 6 months
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I like that I am able to check my schedule online with ease. I am also able to request time off and that can make it easy so I do not have to come into the office to request.
I don't know if this was an option that my employer chose, or if it is part of your software, but I would like to be able to see who is scheduled throughout the week. This can solve some confusion if a shift is covered or give you the ease of looking to switch shifts or ask others to cover a shift for you.
Damien R.
Music, 11-50 employees
Used daily for 1-2 years
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OpenSim has been a great tool for us to use. We have used several apps, and so far, we like this one the best. Still a few things we would like to see fixed/altered. But overall, the clear presentation is great.
I like the cut and dry presentation of the schedule. Easy to see and easy too schedule. Gets the job done for various sized companies. I can create as many schedules as I need to.
Somewhat challenging to drop, switch, and add some schedules. It makes sense when changing it on the back end. But for some of my employees, it is difficult for some of them to make the drop or switch (If available).
Kryssi V.
Food & Beverages, 11-50 employees
Used daily for 2+ years
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I am very happy with Open Sim Sim. I have used this scheduling software at two different locations and it has been a lifesaver. All of my employees love it too. Saves time and money. Making communication a breeze.
Schedule is alway at your fingertips ok your phone You can edit and add shifts between employees. Send out group messages. Complete shift swaps And manage all requests off. It’s brilliant and bang for your buck is unparalleled
The program at times has technical difficulties which renders it useless.
Bonnie K.
Restaurants, 1-10 employees
Used daily for 1-2 years
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I appreciate that when I was having issues, the chat function was available to help me along.
I appreciate that it is very easy to use. It is intuitive and for a small business owner like myself, does the job well. I like the swapping shift options, as well as being able to see the labor costs.
I wish it would somehow incorporate break times so we can make sure to note that in the actual schedule instead of the notes. I also wish they would somehow integrate more seamlessly with our POS system I hear d it's happening soon, so that's good news!
Richard W.
Facilities Services, 1-10 employees
Used daily for 1-2 years
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Overall it's great to use, cost effective and easily manageable. Doesn't promise you the earth and give you a pot!
GPS function, change shifts on the go, great messaging, easy shift allocation as SimSim learns over time with suggestions. Customer service is very good with online chat, and tech desk resolution if issue not resolved in chat.
Can't enter regular shifts as recurring. So we have to continue with Jorte Calendar to keep regularity of shifts (daily, weekly, bi weekly, 4 weekly, monthly etc...). Some updates can be frustrating as you have to 'find out yourself' while using.
Pete C.
Building Materials, 11-50 employees
Used daily for 2+ years
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One of the best scheduling tools I have used in a long time and its absolutely free! so Please keep it that way. You can set up as many work places on OpenSimSim and manage them from one place.
Live scheduling tool, any changes is immediately sent to the relevant people. Team can book time off on the software. There is an app for everyone to use. Its simple and not bulky. Gives you a breakdown of cost per day. You can have offsite working.
Not having the ability to talk to SAP Payroll. Not having the ability to input other breaks in a shift (paid and unpaid) you can only put one break in.
Steve R.
Retail, 11-50 employees
Used weekly for 6-12 months
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We tried a variety of timeclock software, and Opensimsim was one of the less expensive versions out there for the features. It does the job adequately, but as we add more staff, the shortcomings may become too much of a burden.
Making a Schedule is very easy, especially on the following week as you just have to 'tweak' it. The employees like how easy it is to request time off. The timeclock works on Kindles, so a Timeclock kiosk is very inexpensive and even works during a power outage.
You need to play by their rules, and their is very little personalization possible (for example we prefer to schedule in 2 week sets, but you are forced into a single week at a time) It should be able to export directly into Quickbooks, but we have to manually enter the times There should be a section for entering each employee's availability so you don't schedule them outside of their available hours. This is a HUGE oversight.
Mitchell V.
Food & Beverages, 11-50 employees
Used daily for 1-2 years
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We use this every week with scheduling everyone for who's working and when. It's really great because before we used this we just had an Excel sheet and it had to be emailed out and with this, we can also see if they have acknowledged the shift where as with emailing it, it would be such a hassle with making sure everyone knew when they worked.
I like that I can have this on my phone and check it whenever I want to, and that I can edit shifts from my manager account from my phone. It's really easy to add availability and to teach new employees on how to use it as well. I really like that I can color code position titles as well.
I don't like that it shows all employees for our team members at one location, because it confuses them on who they can contact about getting a shift covered. I recommend adding their location or main location underneath their name in the messages part of it, or only be able to send a message to others at the location they have access to.
Laura M.
Nonprofit Organization Management, 11-50 employees
Used daily for 6-12 months
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The experience has been great. The customer service is fantastic! We are a non-profit with very little money so having a free option that is this in depth is wonderful. Communication has improved immensely as we can all send out messages.
Ease of Use. It has a lot of great features, entering as many job positions as you want, accounting for lunches, different print views etc. We use the messaging system a lot too. I have gotten really good feedback from my staff. This is a place where we can send messages and everyone gets them.
It is extremely slow. That could be just our internet, but it takes me a long time to do the schedule just from sitting and waiting. When I need to edit the time frame, I click, and sit and wait and wait. Eventually the options come up to Assign, Manage, or Delete. The weird thing though is the actual edit comes up immediately. Have the time, I am clicking just trying to get the hover part to come up and the shift edit comes up. I would like more color options. The publishing options for the Job Opportunities is time consuming. I would like if I could publish all instead of one at a time.
Scott M.
Supermarkets, 51-200 employees
Used daily for 6-12 months
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The managers enjoy using it and wouldn't go back to how we where doing it. The team have shown an increase in picking up extra shifts and sticking to what agreed changes they had arranged with managers. Our roster is now more steady and hours worked more accurate to our ideal workflow.
Its simple and easy to use. It gives you all the information that is required to make informed decisions when planning your teams hours, it gives clarity and removes confusions when dealing with shift swaps and holidays, Both employer and employee are on the same page via a cloud format that automatically updates every one when changes are made. Can roster multiple departments so when in a big retail business you can plan for team members to be working in a different department too. The messaging function is the easiest way to connect with 100+ people in just a few clicks, this helps drive engagement through communication.
A few upgrades that would improve this further is: A function to save and print time off requests and approvals so that we could go paperless and keep complient with the IRD -this would also give option for the employee to complete a virtual signature on screen Also editing a master roster would be great - currently not an option to edit a roster without having it uploaded into an actual week - master rosters are forever changing so would be great to keep these updated simply as things change. I always found the name OPENSIMSIM "out there" and odd however UBER would have also sounded strange until it was a house hold name, SIMSIM could be as big soon enough!!
David S.
Retail, 11-50 employees
Used daily for less than 6 months
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The biggest benefit to myself is managing time off requests, I no longer need to remember when a colleague has asked for time off. They use the app, submit request, I review and there it is in the schedule. No more allowing too many colleagues off at same time and mistakingly scheduling on time off. Another benefit is less pressure to complete a schedule, I do my schedules at home so I no longer need to rush to ensure all staff see it in store, I have a little extra breathing space because as soon as I hit publish, my colleagues instantly have the schedule in their hands.
Communication feature - direct messages to specific colleague(s) Manage time off requests which then show in schedule Mobile version - inc notifications on shifts Coverage graph (able to see how many colleagues scheduled per hour/per day) Best of all, it has a FREE version
Some limited functionality on mobile version. For example, can only manage/create schedules on pc version. Time off requests need to be managed on pc version as this way allows to view existing time off to prevent allowing too many staff off. On mobile version, this is difficult to manage. Can't track holiday allowances - possibly icing on the cake Generally though, con's are hard to argue because it is free and it does just what I need it to do
Ashley K.
Retail, 11-50 employees
Used daily for 6-12 months
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I think that the business I work at has benefited from OpenSimSim when it comes to communication. We are easily able to request off and put in our availability. We are also able to easily communicate in the messaging section of the application.
My favorite thing about OpenSimSim is the mobile app. It is very accessible at home and on the go, so if I need to ask off really quickly, this application lets me do so efficiently. another aspect of this application that I really like is that it is easy to maneuver through the app and I am able to understand where I need to go to do something.
I don't think that there is anything I do not like. However, it would be neat to be able to see what reason you put down for asking off (on a computer) after you submit it. I am able to see that on my phone, but not the computer.
Lee J.
Retail, 5,001-10,000 employees
Used daily for 2+ years
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I have worked in the Operational Management sector for many years and always found employees coming up with new excuses when not turning up for work or 'I didn't know I was in'. This cuts all this out as it verifies when shifts have been confirmed by employees. It also cuts out tons of paper when doing shift swaps, annual leave and printing out rostas saving time and money.
Firstly I use the standard version so it's free, one of the only free rostering software packages I could find
Lack of auditing tools. I would have liked to be able to track back who has authorised annual leave and also have the ability to input sickness etc
James S.
Environmental Services, 11-50 employees
Used daily for 1-2 years
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It great as it save me so much time, as I no longer have to contact everyone individually.
The ease of organising the shifts for each day and instantly getting confirmation from my employees.
I dislike the colour choices of the website and app as it can be very hard to read, we have a couple of visually impaired employees who are unable to use the app, an option of just black and white would be good.
Nicholas B.
Education Management, 11-50 employees
Used daily for 6-12 months
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Our Rostering was happening via email, and only be 1 staff, it made it very hard to track staff times and changes, now it is a lot easier for everyone to see what is going on.
Easy to use, super convenient for all staff Young and Old, Efficient at getting simple changes out quickly and efficiently, Very User Friendly Interface ( not technical)
I wish that this software could display a Month View for Rostering Purposes, would also be good if you could add Notes on the date for your own purpose ( ie, to remind yourself of things ) Also from a staff feedback perspective an add in so that it syncs with calendars would be handy.
James N.
Restaurants, 501-1,000 employees
Used daily for 2+ years
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Was looking for an alternative to excel schedules that we've used for 20 years. Found OpenSimSim on a search, tested it out and loved it. Our search criteria was mainly, what will benefit the employee and the store the most.
Easy to use and navigate. Support is always quick to help when we have an issue. They gladly take our feedback on improvements and listen when we make suggestions.
That we can't incorporate all of it into our system. They have a time/attendance but since we have a POS system that does that, we haven't used that portion.
Briana K.
Events Services, 51-200 employees
Used weekly for 1-2 years
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I’m able to schedule my employees and communicate with them easily
A coworker had previously used it . I like that my employees can put in their availability and trade shifts with each other
I’d like to have a counter or additional notes next to each employee on their shifts and hours preferences. I have some employees that only want 20 hours a week or two days even though their availability is wide open. These details I have to remember.
Ana C.
Mental Health Care, 201-500 employees
Used daily for 1-2 years
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Excellent, specially in the organization of the businees.
I have been using it for more than a year to organize my 25 workers and it has been incredible!! Every worker can easily access his/her schedule on the app and the administrators can easily modify schedules or add/delete shifts as necessary. I don't know how we survived without this app for so long. Obviously there was a great deal less organization back then. I recommend it to everybody that needs to have the schedule always at hand, specially when you have multiples sites and workers on a day to day basis.
If I had a doubt it took me a bit to solve it, although when I needed extra help I could do it with a live chat.
James P.
Restaurants, 11-50 employees
Used daily for 1-2 years
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Overall I am super excited that this APP exists and I have been using it for over a year now. I cant even begin to describe the benefits, its easy to use, simple to deploy, provides a great staff communication platform and has help tremendously in the overall accountability of my employees and ownership of their schedule.
Well thought out solid platform with all the bells and whistles of way more costly APPS but functions better, integrates easier, and the fluidity of the data is unsurpassed for an online scheduling APP !!
Seems a little slow to maneuver at times and ctrl copy function seems a bit glitchy at times. The availability and time off feature works well but its not very intuitive for my staff ... so far I have had people doing it reverse and others squaring me into a position where I have to conform to their specific availability but that is my own HR issue :-/
Megan S.
Insurance, 51-200 employees
Used daily for less than 6 months
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It is easy to use. The mobile version is more user-friendly than the desktop, which as we are in an office environment, is inconvenient. The mobile app is very nice to use. Overall, OpenSimSim meets our needs and we are able to accomplish what we needed. The variance feature is what fits our needs best. However, OpenSimSim seems more fitted to restaurants or maybe even retail rather than an office.
Based on the manager/administrator role, it was fairly easy to use and understand. Some of the features are very nice, specifically the ability to add hour variations.
For the employee view, it is not as user friendly. It would be nice for the employee to choose their view - whether they want to only see their schedule or certain people's or everyone's that they have access to instead of having to go into each day and choosing to see who else is on. The schedule defaults back to the first date published or created which is inconvient and frustrating. If there is more than 1 person working on the schedule, it is impossible to tell and to see if any changes were made, the page needs to be refreshed every time. There are also some limitations with the swap shifts as our employees may only swap a few hours rather than a whole shift but they can't choose specific hours. It is a complete shift swap only. Additionally, it would be good to be able to schedule lunch or break times without them counting towards the variance. There is also no way to track if someone is unexcused without it counting into the variance total unless the view is filtered.
Mario V.
Food & Beverages, self-employed
Used daily for 6-12 months
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Really good, and simple to use to check my schedule
-I am able to check my schedule -request any type of break or day off with this app -simple design and looks good
-could upgrade the theme or design for better look however still nice