I first used OpenSimSim when I was a server at Urge Gastropub & Whiskey Bank. It was a convenient app that let all the employees swap shifts, pick up shifts and request time off. It was so great not having to call 10 people just to get one shift covered! I then brought this amazing time-saving tool to the restaurant as a GM. My staff was used to the old-school way of using a printed excel spread sheet and then calling or texting a bunch of people trying to switch shifts, cover shifts, time-off requests, etc.. Once I brought in OpenSimSim, they raved about how useful and easy it was to use! If you are looking for a smooth running app that saves you time and money, then GET THIS PRODUCT!!! Thanks our reps & OpenSimSim for your outstanding training, support and all around awesomeness! I'm recommending this to anyone that will listen! ;-)
It's Free! It's a smooth running app. It's convenient, user friendly and my staff loves using it!
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering OpenSimSim
I think it's the best online scheduler out there, and they really take great care of their customers needs.
Thanks for the fantastic review! The team is thrilled to hear that you have had such a great experience. Please reach out to us if you have any issues :-).
I use opensimsim for my job at urge. It gets the job done but has a lot of room for improvement. I can't swap shifts or give away shifts and it isn't that easy to use
Hi, we implemented OpenSimSim for rostering across 3 businesses recently and the results have been great. The system is intuitive and essentially easy to use. The support provided by OSS has been great. Highly recommend.
Makes checking work schedule quick and easy. Helps to keep all employees in the loop and overall limit confusion.
Easy to use and very functional. Makes checking schedules and keeping up with tasks simple and stress-free.
Overall experience with the app have been fine but its needs improvement with the shift switching features. Also, it would be great if there was a tab to see all of the employees contact info. Thanks
Hey Jason, we've taken your feedback on board and you can expect to see some changes to the way shift swapping works shortly :)
Regarding employee contact info being available to everyone, this is something that we have considered however we want to make sure that private information stays private, we leave it up to you to share that information.
You can communicate directly with colleagues through our in-app chat feature without needing to provide a phone number :).
Mostly user-friendly. I don't like how often I'm prompted to log in, and sometimes it seems the system is down because I just kicked out against.
Hey Sarah, sorry to hear about your login issues, would love to know why this is happening to you as the system has never been down. A member of our support team will be in touch with you shortly so that we can get this resolved :)
I was a bit discouraged when I first got the app but once I began to use it I was amazed. It made everything so simple and the owners are very easy to work with in regards to feedback!
Using OpenSimSim is very easy and user-friendly. It helps with the work schedule and makes getting shifts covered simply.
Overall a great app to use with a lot of useful easy to use features. I'd like to see more flexibility with giving away or swapping shifts.
I think open sim sim has had an easy transition coming from hot schedules. A small learning curve for the staff but we have had great reviews.
Love what it has to over. Definitely easy access and great customer service. Always willing to connect to the users.
This product can always use a couple fixes but is moving in the right direction! Once I finally got used to using it and had a better understanding it became easier.
This program is excellent for allowing everyone in a business to contact each other as well as schedule work.
This app is pretty easy to use, good for swapping and giving away shifts. It's free and shows the schedule fully!
My experience has been good with OpenSimSim. It's very easy to use and it gets the job done. I would recommend it.
OpenSimSim is a great app, very easy to use with great features. I love that I'm able to communicate with my co-workers through a message board as well as get updates about my schedule.
I used OpenSimSim at my work, and I loved it. I had used other scheduling apps previously, and they were not quite as user-friendly as OpenSimSim.
Started using it at work and like it way more than hot schedules! It was so easy to use and made communicating with my coworkers a breeze!
I wish it had everyone's phone numbers but overall it's great! The updates have knocked out any concerns I had with this app previously from when we switched. Love it!
We had some slight issues (chat, weekly schedule view) that were mostly fixed right away. It could be easier to switch shifts, though. It should allow us to switch in times with someone on the same day and just send it to a manager for approval.
Hey Amanda, thanks for the feedback! We are always glad to receive feedback. We are working to improve this at the moment and you can expect a refined version to be released soon ;)
The OpenSimSim team has been amazing integrating our scheduling and communication with our staff. The simplicity of the program and ability to dial it into our specific needs has been a tremendous help in organizing and simplifying our scheduling, which has always been a nightmare. They make it easy to work with and are always willing to help whenever we need it which makes this system and the Sim Sim team a great asset to our business. I'd give them 5 stars on their service and technology. Thank you guys!
My OpenSimSim would lock me out and I wasn't able to sign back in until I spoke to a support staff member. There hasn't been as many bugs lately and our team is able to use the message board feature effectively.
Opensimsim has been such a great tool for us. Our staff is happy to have access to their schedules in the palm of their hands. As managers we have had great success with it as a communication tool .The ability to give the staff a way to give up or exchange shifts worry free is a great feature. The App keeps track of who is switching or not available for various reasons .As managers we have the power to approve or deny schedule changes that help keep us on budget.Can't think of a reason to ever go back to how we did schedules before.