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PayFocus Logo

Online payroll and HR solutions for growing businesses.

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PayFocus - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

PayFocus overview

What is PayFocus?

PayFocus by BenefitMall is an online payroll and human resources solution built to help simplify the way small businesses manage their employees' basic HR needs. PayFocus is a feature-rich, intuitive platform with a streamlined interface for managing payroll and running reports. It provides a self-service portal for employees, and helps organizations with employee onboarding, time clock management, and accurate, compliant tax processing. Payroll notifications for important payroll-related processing and reporting activities can be viewed online, through email or in the PayFocus Mobile App (now available in both the iTunes® and Google Play® app stores).

The self-service portal enables employees to log in and start the onboarding process, providing efficiency and eliminating errors. Employees can also update personal information, as well as view and download personal data such as paystubs and W-2s online, as well as through the PayFocus Mobile App. PayFocus helps to ensure that payroll is accurate and on-time, all taxes are paid, and compliance issues are handled.

Payroll Administrators can import time clock files directly into PayFocus to help eliminate double entry. An organizational chart enables users to streamline the organization’s positions, departments and locations, as well as add employee contact information. Administrators can also assign and edit managers to employees using the manager assignment feature.

PayFocus ensures compliance with federal and state regulations, and keeps up-to-date with state and federal tax filing and deposits. The solution also provides access to BenefitMall’s knowledgeable, dedicated payroll specialists for all kinds of support and help, whenever necessary.

Key benefits of using PayFocus

  • Users can import time clock files directly into PayFocus to help eliminate double entry.

  • PayFocus handles all the compliance, tax and administrative issues that come with payroll.

  • Mobile-friendly payroll allows users to ensure employees are paid accurately and on time via smartphone or tablet.

  • Employees can download their paystubs and view other information through PayFocus's self-service portal.

  • Payroll specialists provided by BenefitMall are available to assist users whenever they are in need of help.
  • Starting price

    59.5 /
    per month

    Alternatives

    with better value for money

    PayFocus’s user interface

    Ease of use rating:

    PayFocus reviews

    Overall rating

    4.4

    /5

    29

    Positive reviews

    86

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.4/10
    Rating distribution

    5

    4

    3

    2

    1

    17

    8

    3

    1

    0

    Pros
    “I love that it allows easy access and understanding of tax processing, support, and the ability to manage HR tasks all from one place. Its perfect for our small business.”
    KG

    Krissa G.

    Recruitment Specialist

    “However, it has been a wonderful experience, everyone was VERY helpful and patient with me during my learning curve.”
    SA

    Shannon A.

    Administrator

    “The switch was driven by cost. What has impressed me most about Benefit Mall is that I am getting every bit as good a service both in terms of customer support and online efficiency and ease of use.”
    FM

    Frank M.

    Owner

    Cons
    “I'm typically getting complaints from my finance department as to the poor reporting from the system and corrections to the reports take more time and effort for an automated system.”
    LN

    Lorraine N.

    HR

    “I had a horrible time setting it up in the beginning, and counted on them for a lot, which was set up incorrect.”
    TK

    Terri K.

    Bookkeeper

    “One of things I dislike is that the navigation menus or tabs are often confusing.”
    AP

    Andrea P.

    Director

    Who uses PayFocus?

    Based on 29 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Nonprofit Organization Management
    Insurance
    Accounting
    Construction
    Others

    Use cases

    - Not enough reviews
    -
    -
    -
    -
    -

    PayFocus's key features

    Most critical features, based on insights from PayFocus users:

    Applicant tracking
    Compensation management
    Onboarding
    Self service portal
    Reporting/Analytics
    Employee profiles

    All PayFocus features

    Features rating:

    401(k) tracking
    Attendance management
    Benefits management
    Check printing
    Deduction management
    Direct deposit
    Employee database
    Employee management
    Employee onboarding
    Employee self service
    Goal management
    Mobile access
    Mobile app
    Multi-Country
    Multi-Location
    Multi-State
    Offboarding
    Payroll management
    Payroll reporting
    Performance management
    Tax compliance
    Tax filing
    Time off management
    Time tracking
    Vacation/Leave tracking
    W-2 preparation
    Wage garnishment

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    PayFocus pricing

    Value for money rating:

    Starting from

    59.5

    Per month

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about PayFocus price and value

    Value for money rating:

    To see what individual users think of PayFocus's price and value, check out the review snippets below.

    “I love that it allows easy access and understanding of tax processing, support, and the ability to manage HR tasks all from one place. Its perfect for our small business.”
    KG

    Krissa G.

    Recruitment Specialist

    “However, it has been a wonderful experience, everyone was VERY helpful and patient with me during my learning curve.”
    SA

    Shannon A.

    Administrator

    PayFocus integrations (2)

    PayFocus support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    Chat

    Training options

    Webinars
    In Person
    Documentation
    Live Online

    PayFocus FAQs

    Q. Who are the typical users of PayFocus?

    PayFocus has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    These products have better value for money


    Q. What languages does PayFocus support?

    PayFocus supports the following languages:
    English


    Q. Does PayFocus support mobile devices?

    PayFocus supports the following devices:
    Android, iPad, iPhone


    Q. Does PayFocus offer an API?

    No, PayFocus does not have an API available.


    Q. What level of support does PayFocus offer?

    PayFocus offers the following support options:
    Phone Support, Email/Help Desk, Chat

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