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Trackforce Valiant Logo

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Human capital management solution

(4)

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Trackforce Valiant Pricing, Features, Reviews and Alternatives

Trackforce Valiant FAQs

Q. What type of pricing plans does Trackforce Valiant offer?

Trackforce Valiant has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Trackforce Valiant?

Trackforce Valiant has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does Trackforce Valiant support?

Trackforce Valiant supports the following languages:
Indonesian, Chinese (Simplified), English, Swedish, Finnish, Spanish, French, Norwegian (Bokmal), Turkish, Japanese, Dutch, Russian, German, Portuguese, Arabic, Italian


Q. Does Trackforce Valiant support mobile devices?

Trackforce Valiant supports the following devices:
Android, iPad, iPhone


Q. Does Trackforce Valiant offer an API?

Yes, Trackforce Valiant has an API available for use.


Q. What other apps does Trackforce Valiant integrate with?

Trackforce Valiant integrates with the following applications:
BambooHR, Nimble


Q. What level of support does Trackforce Valiant offer?

Trackforce Valiant offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum, 24/7 (Live rep)

Trackforce Valiant product overview

What is Trackforce Valiant?

Trackforce Valiant is a leader in providing secure productivity tools for the trusted workforce. More than 300,000 professionals at over 30,000 customer sites in 45 countries use Trackforce Valiant every day to ensure the delivery of reliable services, improve operational efficiency and optimally manage their human capital. For nearly 30 years, Trackforce Valiant has provided fully integrated workforce management solutions to businesses employing hourly workers. With extensive industry expertise and state-of-the-art information systems technology, Trackforce Valiant proudly offers the most effective solutions available on the market.

Key benefits of using Trackforce Valiant

Valiant Time and Labor management solution is specifically designed for the Hourly Workforce. With a focus on the Security industry, Valiant's platform provides a easy employee scheduling system, guard tracking, one click payroll, and more!

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
FAQs/Forum
24/7 (Live rep)

Training options

In Person
Documentation
Live Online
Webinars
Videos

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Per month

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Customer support
Ease of use
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Trackforce Valiant pricing information

Value for money

3.9

/5

34

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Trackforce Valiant features

Functionality

3.9

/5

34

Total features

60

6 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Self Service Portal
Third-Party Integrations
Alerts/Notifications
Reporting & Statistics
API
Customizable Reports

Trackforce Valiant users reviews

Overall Rating

3.9

/5

34

Positive reviews

68

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.6/10
Rating distribution

5

4

3

2

1

14

9

7

3

1

Pros
User friendly and the support team is excellent. Big shout out to our rep who is always will to help with a software issue.
Adding of templates is easy to setup, would like a help screen with some functions. Price very competitive to similar products.
Very enjoyable to use and the interface is good the system is easy to use and can easily check on patrols etc.
Cons
Navigation - There are to many drop downs and this does confuse a person somewhat. It does get a bit confusing, navigating around the system at times.
Devices dont all work on the same mobile network and get disconnected a lot, we had problems on site with most of our devices not working because of signal issues.
Customer service is very poor and completely unacceptable. We would request customer support to fix issues with registering tags but the team will not return our calls.

Overall rating contenders

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Angelica L.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy Transition From Previous Payroll Company

Reviewed 6 years ago
Pros

Valiant made it a very easy process to change payroll companies. They came to out office on more then one occasion to ensure that everyone was trained properly. And they are always available by phone and quick to access and to assist in any way necessary.

Cons

I don't know that I have anything in general that I like least about this software. The only difference between this payroll company and the previous one that we had that may be a downfall is that we are invoiced by them on a weekly basis as opposed to the monthly basis we were used to

MS
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Mercedes S.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Best scheduling program yet!

Reviewed 7 years ago
Pros

It was really easy to learn! My whole work team had 2 over the phone conference calls with a support member of Valiant to walk us each individually through the scheduling process. Its really easy to use and really easy to schedule, especially when there are 400 plus employees to schedule.

Cons

My least favorite thing about Valiant is not being able to schedule guards on the open schedule tab. The Open schedule tabs show all areas on your schedule missing an employee, however, if you click to schedule an employee in the open schedule tab it will not allow you. Instead, you have to the click back on the regular schedule tab and open the location of the empty shift and then schedule. Other than this issue I still rate aliant one of the best scheduling systems yet.

RM
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Ron M.

Security and Investigations, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Not flexible or responsive enou

Reviewed 8 years ago

The system is not flexible or reponsive enough to work at organizations with more than 100 excellent employees or 20 undependable employees. It would best be described as looking for Waldo in a stadium full of people through a coffee stir stick. It holds a lot of information on hundreds of pages but very little is linked and you can only have one screen up. Example: Employee is lost and does not know...

Pros

It gathers a lot of information.

Cons

It crashes a lot requiring you to constantly reset the system. It is not intuitive. It is not communicative. The information is not linked to each other. The system is slow. The system updates for as long as 4 hours at midnight which is the busy time for security. Customer service have workarounds and there are a few more I have figured out but the company does not make major improvements just minor tweaks. The system is sometimes 24 hours late reporting a late employee. Probably has something to do with Arizona does not use Daylight savings time.

CR
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Cassandra R.

Security and Investigations, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for your employees and Unnecessary Expenses

Reviewed 6 years ago

We have easily been able to transition to using technology from paper and stamps has cut down immensely on returned mail and money. The world is running off technology.

Pros

Very easy to follow prompts to setup the account up for each employee. Also love how your employees can not only access thier payroll checks but their schedules. We were able to easily switch to technology with no problem, very smooth transition.

Cons

None, especially when employees think they have locked themselves out of their account they just have to wait awhile and can easily reset the password.

Jv
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John v.

Security and Investigations, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Its functional, It does what it says, difficult at first to find your way around.

Reviewed 6 years ago

We were able to track our members by using the app/ System as well as the device from GuardTek. We could also monitor each patrol that was made.

Pros

The Functionality , The look of the system, The adaptability and the staff that is always willing to assist.

Cons

Navigation - There are to many drop downs and this does confuse a person somewhat. It does get a bit confusing, navigating around the system at times.

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