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VolunteerMatters Logo

Cloud-based volunteer management software

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VolunteerMatters - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: August 2025

VolunteerMatters overview

What is VolunteerMatters?

A VolunteerMatters subscription provides software for established volunteer programs looking to take it to the next level. Whether they have 200 or 200,000 volunteers, most nonprofits with would love to streamline, grow, or get more out of their volunteer programs but they're stretched thin managing what they already have.

VolunteerMatters is a new way for you to expand your volunteer program, so you can accomplish more without increasing your workload.

Administrators can track volunteers’ projects, assignments, attendance, and work hours on a centralized dashboard. It also offers a portal for volunteers to fill out application forms, upload documents for background checks, view certificates, and undertake training programs.

VolunteerMatters provides an API and Zapier webhooks, which facilitate integration with thousands of third-party platforms.

Starting price

2190 /
per year
view pricing plans

Alternatives

VolunteerMatters’s user interface

Ease of use rating:

VolunteerMatters reviews

Overall rating

4.9

/5

39

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.21/10
Rating distribution

5

4

3

2

1

34

5

0

0

0

Pros
“The software is very user friendly and budget friendly. It has been super easy to implement into our existing program - both from an administrator and volunteer standpoint.”
PN

Patricia N.

CEO

“The entire process of setup and ongoing support has been amazing. The outstanding setup team made the transition easy.”
SM

Shelley M.

Volunteer Coordinator

“Our organization loves the ease of creating volunteer opportunities, the option for integrated background checks, and the ability to design the application as we need.”
LH

Liz H.

Director of Volunteer Engagement

Cons
“I wouldn't say I have anything I necessarily dislike. As I learn more about Volunteer Matters, I may have some suggestions of things to add, but nothing that I outright don't like.”
Verified reviewer profile picture

Nina L.

Education Manager

“It was a little hard to transition information over from our old system, but even that was at no fault of the program.”
HB

Hannah B.

ASA

“There has been no 'kiosk' option to check-in volunteers but I hear that changes are in the works.”
MK

Megan K.

Volunteer Director

Who uses VolunteerMatters?

Based on 39 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Nonprofit Organization Management
Civic & Social Organization
Government Administration
Entertainment
Others

Use cases

Volunteer Management

VolunteerMatters's key features

Most critical features, based on insights from VolunteerMatters users:

Scheduling
Time tracking
Volunteer recruiting
Event scheduling
Event management
Customizable fields

All VolunteerMatters features

Features rating:

Alerts/Notifications
Summary Reports
Attendance tracking
Registration management
Reporting & statistics
Customizable reports
Contact management
Communication management
Membership management
Activity tracking
Mobile access
Personalization
Recognition management
Reminders
Search/Filter
Self service portal
SMS messaging
Surveys & feedback
Third-Party integrations
Member directory
For nonprofits
Document storage
Customizable forms
Customizable branding
CRM
Calendar management
Assignment management
API
Activity dashboard
Access controls/permissions

VolunteerMatters alternatives

VolunteerMatters logo
visit website

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2190

Per year

Free trial
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Features
Value for Money
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79

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VolunteerMatters pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Growing

2,190

Per year

Professional

3,790

Per year

Enterprise

8,590

Per year

User opinions about VolunteerMatters price and value

Value for money rating:

To see what individual users think of VolunteerMatters's price and value, check out the review snippets below.

“The software is very user friendly and budget friendly. It has been super easy to implement into our existing program - both from an administrator and volunteer standpoint.”
PN

Patricia N.

CEO

“The entire process of setup and ongoing support has been amazing. The outstanding setup team made the transition easy.”
SM

Shelley M.

Volunteer Coordinator

VolunteerMatters integrations (2)

Integrations rated by users

We looked at 39 user reviews to identify which products are mentioned as VolunteerMatters integrations and how users feel about them.

Zapier logo
Zapier

Integration rating: 4.0 (1)

We already used Zapier to automate many of our processes - it has been easy to fold Volunteer Matters right in.

PN

Patricia N.

CEO

Other top integrations

VolunteerMatters support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
FAQs/Forum
Email/Help Desk
Phone Support

Training options

Live Online
Documentation
In Person
Webinars
Videos

VolunteerMatters FAQs

Q. What type of pricing plans does VolunteerMatters offer?

VolunteerMatters has the following pricing plans:
Starting from: $3790.00/year
Pricing model: Subscription


Q. Who are the typical users of VolunteerMatters?

VolunteerMatters has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does VolunteerMatters support?

VolunteerMatters supports the following languages:
English


Q. Does VolunteerMatters support mobile devices?

VolunteerMatters supports the following devices:
Android, iPad, iPhone


Q. Does VolunteerMatters offer an API?

Yes, VolunteerMatters has an API available for use.


Q. What other apps does VolunteerMatters integrate with?

VolunteerMatters integrates with the following applications:
Zapier


Q. What level of support does VolunteerMatters offer?

VolunteerMatters offers the following support options:
Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support

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