App comparison
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IT Service Software
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Last updated: April 2026
143 software options
Sponsored
InvGate Service Management
5
74
4
28
3
6
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based IT service desk software
Read more about InvGate Service Management
NinjaOne
5
222
4
53
3
5
2
2
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified endpoint management & IT automation platform
Read more about NinjaOne
ConnectWise RMM
5
26
4
35
3
9
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
An RMM built to take your business to new heights
Read more about ConnectWise RMM
Atera
5
286
4
132
3
17
2
8
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud and mobile-based IT management platform with AI
Read more about Atera
Freshservice
5
416
4
234
3
30
2
7
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A complete IT service management (ITSM) tool for business
Read more about Freshservice
SysAid
5
331
4
143
3
27
2
9
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled ITSM platform for businesses of all sizes
Read more about SysAid
BOSSDesk
5
92
4
45
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
Read more about BOSSDesk
5
257
4
36
3
4
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT management system and help desk solution
Read more about Milvus
5
99
4
18
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Desktop management solution for IT teams
Read more about SmartDeploy
5
108
4
16
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Network Monitoring and Management Made Simple
Read more about Domotz
5
632
4
246
3
22
2
2
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Integrated sales & marketing software for growing teams
Read more about EngageBay CRM
5
7.8K
4
3.2K
3
431
2
44
1
44
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support, remote access & device management software
Read more about TeamViewer ONE
5
228
4
69
3
10
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote monitoring and management platform for IT
Read more about Pulseway
5
115
4
25
3
2
2
2
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern, AI help desk software built for fast teams.
Read more about Hiver
5
78
4
15
3
4
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote monitoring & management for managed service providers
Read more about Naverisk
5
175
4
61
3
7
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Data Protection for MSPs And IT Teams
Read more about MSP360 Backup
5
112
4
38
3
2
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based platform for patch management
Read more about Automox
5
64
4
28
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Work order and field service management software
Read more about BlueFolder
5
41
4
13
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CloudRadial’s Unified Client Portal and CSA Platform enables
Read more about CloudRadial
5
26
4
6
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote access and support management solution
Read more about NetSupport Manager
5
24
4
6
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Support Software for SMBs
Read more about HelpSpace
5
17
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Streamline workflow with efficient service desk.
Read more about Infradesk
5
183
4
71
3
12
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A cloud directory platform for secure access to resources
Read more about JumpCloud Directory Platform
5
365
4
192
3
18
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
Read more about SolarWinds Service Desk
5
17
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help Desk, ITSM, Service and Support management for SMBs
Read more about ServoDesk
