getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Issue Tracking Software

Define levels of authorization for access to specific files or systems

Last updated: April 2026

Filter results

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

182 software options

Kualitee logo

Kualitee

AI Test Management Tool

visit website
Kualitee embeds defect tracking into testing. Bugs are logged with detailed context (environment data, requirements, test cases) for quick developer resolution. Teams use custom workflows and priority setting to track progress.

Read more about Kualitee

Users also considered
BugHerd logo

BugHerd

BugHerd is the best website feedback & bug tracking tool

visit website
BugHerd makes website feedback effortless. Clients simply point, click, & comment directly on a web page. Faster website launches and happier clients every time. Trial BugHerd free today.

Read more about BugHerd

Users also considered
AuditFindings.com logo

AuditFindings.com

Audit issue management solution for businesses

visit website
AuditFindings is a web-based solution that assists small to large organizations issue tracking through automatic audit trails. Key features include social commenting, data import, issue tagging, document management, reporting, and notifications.

Read more about AuditFindings.com

Users also considered
JIRA Service Management logo

JIRA Service Management

IT service platform for unified support

visit website
JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

Read more about JIRA Service Management

Users also considered
Zoho Desk logo

Zoho Desk

Customer service software for businesses of all sizes

visit website
Advanced process automation, feedback loops, cases management, reports makes Zoho Desk more easy to track and solve issues faster. The issue tracking cycle begins when the customer tells your company about their questions, and ends when the customer leaves feedback on the support they received.

Read more about Zoho Desk

Users also considered
Zoho Projects logo

Zoho Projects

Project Management, Collaboration and Bug Tracking

visit website
Record and track product issues until they are fixed with Zoho Projects. Set up proper escalations and ship great products, every time.

Read more about Zoho Projects

Users also considered
InvGate Service Management logo

InvGate Service Management

Web-based IT service desk software

visit website
InvGate Service Desk is web-based solution designed to streamline and optimize IT service delivery and support. InvGate features include gamification rewards and motivation, problem and change management, hardware and software tracking, knowledge base and self-service portals, and more.

Read more about InvGate Service Management

Users also considered
HelpDesk logo

HelpDesk

Ticketing software for effortless customer support

visit website
HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalised messages will increase your customer satisfaction.

Read more about HelpDesk

Users also considered
SpiraTest logo

SpiraTest

Powerful Test Management Software

visit website
Transform your software testing process today. SpiraTest is a complete test management system with integrated release scheduling and bug/issue tracking.

Read more about SpiraTest

Users also considered
BOSSDesk logo

BOSSDesk

BOSSDesk a FrontRunner in Help Desk Software

visit website
BOSSDesk provides a fully integrated Help Desk Software and IT Asset Management solution for both cloud and on-premise. It has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support.

Read more about BOSSDesk

Users also considered
GitHub logo

Social coding & collaborative development platform

learn more
GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code

Read more about GitHub

Users also considered
Milvus logo

IT management system and help desk solution

learn more
Milvus is an IT management platform which is available only in Portuguese. The system includes capabilities for managing IT assets, help desks, support/issue tickets, service catalogs, remote access, file transfer, device discovery, IT inventory, asset monitoring, customer documentation, and more.

Read more about Milvus

Users also considered
LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

learn more
LiveAgent is the ultimate help desk and customer issue management software. It helps businesses manage customer requests and track issues from a single web-based interface. LiveAgent is a leader in delivering customer satisfaction.

Start with a 30-Day free trial, no credit card required.

Read more about LiveAgent

Users also considered
Supportbench logo

The Only AI Customer Support Platform

learn more
Supportbench: Cut costs, boost resolution speeds, and enable agents with AI-driven support.

Read more about Supportbench

Users also considered
EngageBay CRM logo

Integrated sales & marketing software for growing teams

learn more
AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

Read more about EngageBay CRM

Users also considered
ClickUp logo

Productivity platform for marketing agencies

learn more
ClickUp is a productivity platform that helps businesses combine project management tools, AI capabilities, and collaboration features in a unified workspace. The system can integrate tasks, documents, goals, and chat functionality while offering AI-based agents that automate workflows and answer questions. ClickUp serves teams across various departments with enterprise-grade security certifications including SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance.

Read more about ClickUp

Users also considered
Giva logo

Cloud based help desk software for businesses of all sizes

learn more
Giva is a cloud-based, HIPAA compliant ITIL help desk software for any size organization. Highly customizable, but easy to deploy and accessible via mobile, tablet and desktop, eHelpDesk provides features for measuring customer satisfaction, responsiveness and team productivity.

Read more about Giva

Users also considered
Hiver logo

Modern, AI help desk software built for fast teams.

learn more
Hiver is a modern AI customer service platform built for fast teams to deliver support across multiple channels from a single intuitive interface. It offers an omnichannel inbox, knowledge base, automations, analytics, and AI tools like Agents, Copilot, and Insights for faster, smarter resolutions.

Read more about Hiver

Users also considered
Naverisk logo

Remote monitoring & management for managed service providers

learn more
Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with device monitoring and ticketing system built in

Read more about Naverisk

Users also considered
Userback logo

Understand what users want, and build what they love.

learn more
Userback is a visual feedback and issue tracking solution that makes it easy for software teams to collect and manage feedback, feature requests, and bug reports from their users. Collect visual feedback with annotated screenshots, video recordings, and more so that you can manage feedback faster.

Read more about Userback

Users also considered
Zoho BugTracker logo

Bug tracking & issue management software for SMBs

learn more
For teams who want to fix bugs fast, Zoho BugTracker is a bug tracking software with built-in collaboration, to keep software development teams productive.

Read more about Zoho BugTracker

Users also considered
Marker logo

Visual bug reporting tool

learn more
Marker.io is a visual bug tracking tool which enables users to capture & report visual bugs, ideas & tasks in Jira, Trello, GitHub, Gitlab, Asana, & more

Read more about Marker

Users also considered
Cayzu logo

Cloud Based Ticket Management & Help Desk Software

learn more
Cayzu Help Desk allows you to handle a variety of issues with a beautiful and easy to use interface. Track every ticket, track email conversations, and track where the fires are. Prioritize and categorize tickets while automating repetitive tasks and analyzing your workflow.

Read more about Cayzu

Users also considered
Freshservice logo

A complete IT service management (ITSM) tool for business

learn more
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

Read more about Freshservice

Users also considered
Shake logo

Bug and crash tracking software

learn more
Shake is a bug and crash reporting tool for mobile applications that helps testers report issues. It enables developers to manage and resolve raised issues faster.

Read more about Shake

Users also considered

Popular issue tracking comparisons

Jira logo
Trello logo
JiravsTrello
GitHub logo
GitLab logo
GitHubvsGitLab
ClickUp logo
monday.com logo
ClickUpvsmonday.com
Zendesk Suite logo
Freshdesk logo
Zendesk SuitevsFreshdesk
Freshdesk logo
Zendesk Suite logo
FreshdeskvsZendesk Suite
Wrike logo
monday.com logo
Wrikevsmonday.com
Zoho Desk logo
Zendesk Suite logo
Zoho DeskvsZendesk Suite
LiveAgent logo
Zendesk Suite logo
LiveAgentvsZendesk Suite
Bitrix24 logo
Zoho CRM logo
Bitrix24vsZoho CRM