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Lofty Logo

AI-Powered Real Estate CRM & lead generation software

Table of Contents

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Lofty - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Lofty overview

What is Lofty?

Lofty is an award-winning, all-in-one marketing, lead generation, and customer relationship management (CRM) platform built specifically for real estate professionals — from solo agents and growing teams to large brokerages. Designed to automate marketing, boost productivity, and streamline sales workflows, Lofty empowers users to capture, nurture, and convert leads into closed transactions more efficiently.

Powered by advanced AI, Lofty's AI Workforce delivers intelligent automation, predictive insights, and virtual assistant capabilities, ensuring that agents never miss an opportunity. With more than 33 built-in lead generation methods, cross-platform 360° marketing, brand advertising, and hyper-local automation tools like Lofty Bloom, the platform helps real estate businesses scale their client base and maximize ROI.

A key differentiator is Lofty’s IDX-integrated, SEO-optimized websites, which seamlessly sync with the CRM. This integration ensures that lead data flows directly into your pipeline, enabling personalized follow-ups, automated nurturing, and real-time engagement tracking — all from one central platform. Combined with tools like AI Copilot, social media automation, Dynamic CMA presentations, a power dialer, and complete transaction management, Lofty simplifies every step of the sales cycle.

Trusted by top agents, teams, and brokerages nationwide, Lofty brings marketing, lead generation, client engagement, and deal management together in a single, mobile-friendly solution built to accelerate growth and close more transactions.

Starting price

Alternatives

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Pros & Cons

Lead Management

Email Campaigns

Real Estate

Customer Support

User Interface

Sales Process

Lofty’s user interface

Ease of use rating:

Lofty pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(26)
3-4(35)
5(65)

What do users say about Lofty?

They take almost 10 minues to respond to each chat message, but if you do not respond in less than 2 they start messaging asking if you left the chat already.

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Who uses Lofty?

Based on 126 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Real Estate

Use cases

Real Estate CRM
CRM
Real Estate Agency
Sales Tracking

Lofty's key features

Most critical features, based on insights from Lofty users:

Workflow management
Reporting/Analytics
Task management
Sales pipeline management
Segmentation
Calendar management

All Lofty features

Features rating:

Access controls/permissions
Activity dashboard
Activity/News feed
Activity tracking
Agent management
AI copilot
Alerts/Notifications
API
Appointment management
Appointment scheduling
Calendar management
Call logging
Campaign management
Client management
Client/Property matching
Commenting/Notes
Communication management
Contact database
Contact management
CRM
Customer database
Customizable branding
Customizable fields
Dashboard
Data import/export
Data visualization
Document management
Electronic signature
Email management
Email marketing
Email templates
Email tracking
Event triggered actions
For real estate
For real estate agencies
Goal setting/tracking
Interaction tracking
Lead capture
Lead distribution
Leaderboards
Lead generation
Lead management
Lead nurturing
Lead qualification
Lead scoring
Listing management
Live chat
Marketing automation
Mobile app
Performance metrics
Pipeline management
Process/Workflow automation
Property database
Property management
Prospecting tools
Real-Time data
Real-Time notifications
Reminders
Reporting/Analytics
Reporting & statistics
Sales pipeline management
Sales reports
Search/Filter
Segmentation
Social media integration
Task management
Template management
Third-Party integrations
Transaction management
Website management
Workflow management

Lofty alternatives

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Customer Support

Lofty integrations (14)

Integrations rated by users

We looked at 126 user reviews to identify which products are mentioned as Lofty integrations and how users feel about them.

Gmail logo
Gmail

Integration rating: 4.8 (17)

Bulk Mail and contact histories

KE

Katie E.

Director of Operations

Integration rating: 4.3 (11)

It keeps us on track with our appointments and events. Very usueful.

PD

Patricia D.

Manager Business Administration

Integration rating: 4.3 (5)

SkySlope logo
SkySlope

Integration rating: 3.4 (5)

I use it daily. It is very important

CH

Casey H.

Realtor

BombBomb logo
BombBomb

Integration rating: 4.3 (4)

To send videos to clients quickly and easily.

Verified reviewer profile picture

Lisa L.

Owner

Integration rating: 5.0 (4)

Para conectar mi campaña de Meta. y asi poder captar leads

We use Zapier to connect our boards and automate some of our projects.

EG

Ezequiel G.

Administrador de empresas

1/2

Lofty customer support

What do users say about Lofty customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Lofty customer support.

A small group of reviewers found Lofty customer support easy to reach, responsive, and helpful when addressing their needs.

A significant portion of users report slow response times, difficulty reaching support, and unhelpful or generic answers.

Widely noted by reviewers, Lofty support often fails to resolve issues, lacks follow-through, and struggles with understanding problems.

Support options

Chat
Email/help desk
Phone support
Faqs/forum
Knowledge base
24/7 (live rep)

Training options

Documentation
Live online
Webinars
In person
Videos

To see what individual users say about Lofty's customer support, check out the review snippets below.

“I would appreciate the opportunity to have this reviewed and corrected, including reconsideration of the charges given that the core service was never fully operational.”

BJ

Bob J.

Team Lead

“The Task reminder is so helpful with staying on task each day so that I don't miss important follow ups with clients.”

SP

Shane P.

Broker

“Customer support is very slow responding and it's hard to get a fast and direct answer with issues.”

AR

Amanda R.

Realtor

“Customer service is fairly responsive, but they never follow through, they seem to never really understand the problem, even after I spend hours sending examples, videos, screen shots, and more to help them understand. ”

SA

Stacy A.

tech dept

Lofty FAQs

Q. Who are the typical users of Lofty?

Lofty has the following typical customers:
Mid-size Business, Large Enterprises, Small Business, Freelancers

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Q. Does Lofty support mobile devices?

Lofty supports the following devices:
Android, iPhone, iPad


Q. What level of support does Lofty offer?

Lofty offers the following support options:
Chat, Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, 24/7 (Live rep)

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