DealerCenter Reviews

Relatively easy, integrates very well with adding inventory, and submitting deals to lenders.

Best software ever used, very easy to use.

Easy to use for accountingIt allows to create more market

Not too many drawbacks with the use but it must be improved

No pros were added to this review

System down all the time, cant print reports, without downloading to excel No customer service No one ever returns your calls, unless weeks later

We weren't sure on how making the switch from Dealr.Cloud to Dealer Center was going to be but with the help from the Dealer Center support team, they have made the switch as easy as possible! The sheer knowledge & great response time has been what really makes the difference. 10/10 recommend giving Dealer Center a try! Huge shout out to Saul & Mackenzie for all your help!

It can be intimidating at first, because they literally have and can do EVERYTHING you need to do for your dealership, but with the help of my reps, who are always more than happy to help me out and point me in the right direction, it is more than worth taking the time to learn

Payment processing is now so EASY to do! Integration is free so it was a no brainer deciding to go with it. Best training ever by [SENSITIVE CONTENT]

Integration is fairly new for us so there's really nothing that we don't like but if I find something, I'll be sure to update this review!

We like the ease of use. Fair pricing for running credit reports. Saves all the data you would need to work on other approvals.

Wish there were more lenders using the software, but they are added.

What I like most about Dealercenter is how easy it is to use, I use Dealercenter everyday not only for my inventory management but for my Westlake fiance deals and cash deals!

At the moment there is nothing I don't like

Great ecosystem for car dealers and especially independents. Cost effective with a great menu to custom pick the features you like. The also give free trials.

For features V's cost there is nothing much to dislike about these products

The way the software Integrates one domain to another domain so easily helps customers a lot.

Some features are unable to understand at first but later on they are easily understandable

Since signing up with DealerCenter my rep has been so helpful and has helped me out whenever I needed throughout the entire process. Having all of my DealerTrack lenders integrated through the DMS it’s so helpful. I can submit to all my lenders at the same time and compare my offers all within the system! Really great feature.

Great system, no complaints. Thank you for the great customer support

Integration with DealerTrack & Route One, Dealer Group Setting, You can't beat the price...

Some of the forms, ie; the credit application doesn't carry over a lot of the fields necessary for some of our other lenders and isn't as user friendly as I would like to see. There's almost too much information and too many screens.

DealerCenter is an amazing tool. I used to work for some of the biggest franchise dealer groups in the country and their CRM system matches up right up there with the big names in the industry like DealerSocket, VinSolutions, etc. Not only is DealerCenter simple to use, their service is impeccable. Our customer service rep made a special in person visit to train me and my entire staff the ins and outs of how the CRM is supposed to work. He has had experience from Autotrader and he used to be my rep with them and he has brought a level of expertise that no one has ever delivered to our dealership in the past. Awesome products but even better service! I highly recommend DealerCenter!

There are a few items that I would like them to add like adding pictures and their titles of the salespeople on their signature lines for the e-mails. Nothing major, but would still like to see. Regardless, for the price, it's still the best value compared to VinSolutions, DealerSocket, DealerTrak, etc.

I love how easy it is to have my book values and options with the VIN decoder that's built in. Compared to DealerCar Search, DC has much more features and has everything integrated so I can spend less time doing admin work and more time selling.

No issues or problems with DC, all good

Working with the support staff, she has been worth her weight in gold, as she has walked me through all of the necessary stages that I needed to know, the software gives you some valuable tools that allow you to be able to figure some things out in advance that helps you to better present your product to your customer. However, She is excellent in showing you the fine points that help you to know the...

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There is not a lot to dislike about it. It is what it is, it's a tool to help you sell your products. It does what it is designed to, provide you with information needed to present an informed decision to your client. It's up to you to learn how to use it efficiently.

dealer center is an all in one system works great

There is nothing to complain about with DealerCenter

EASY TO NAVIGATE, EASY TO ACESS INVENTORY, DEALS AND CUSTOMERS

THERE IS NOTHING THAT I DO NOT LIKE ABOUT THIS SOFTWARE

Dealer Center offers so much more than what I initially thought I would use it for. The ability to connect to lenders inside the system and pull reports make using a breeze. Dealer center is makes running my dealership efficient and I have never had to deal with a rep that wasn't helpful. They all go out of there way to teach me how to use the system correctly as many times as I need them to. The website is fantastic and being able to upload photos from the mobile app means I can have fresh photos for marketing.

I like everything about the software. I don't have any reason to complain.

EASY TO USE EVERYTHING BUILT RIGHT IN FORMS BANKING PAPERS EVERYTHING YOU NEED IS THERE.

NOTHING THAT I DO NOT LIKE ITS REALLY SIMPLE AND EASY TO USE

It's a great app to handle all the information and inventory of cars, you can also send the deal to the banks and financial companies through Dealercenter. You can add all the information of the customers, the deals and the inventory.

The app is not soo intuitive or easy to use, sometimes is not easy to find a deal, a car or a customer. If you don't find what your looking for, the system doesn't show you that it didn't find it. If you have more than one dealer, it's not easy to handle both inventories, you have to go to each dealer to look for the car, so you basically have to look more than once. They really need to work on facilitating a way to handle more than one dealer.

Prices and customer service the DMS is super easy to use and the web based system lets me use it from anywhere.

I like everything about it. I have not found anything wrong as of yet

We switched to DealerCenter earlier this year and have had great success! I enjoy all of the features and the great customer service. It is so easy to reach out to any number of reps in the company and have someone walk you right though any situation. My current rep, Sate as well as my initial rep Josh have been incredible! It is always like catching up with an old friend whenever we talk. I look forward to the growth of DealerCenter and the new features to come!

The only thing that I don't just LOVE about the software is that no matter what finance deal you submit, it goes to Westlake. I understand they are partners, but sometimes I know they aren't the right fit for my deal.

Dealer Center is easily the the best product for auto dealership inventory and customer management. It is the easiest to use of all I have tried, and has the most available features.

I only wish there was an integrated service department management software for Repair Orders. Although I can include repair costs for each vehicle, it would be nice ot be able to track a vehicle from sales inventory, past Sold, and through any future repairs.

- Easy to Use - Friendly Customer Service - The score is a good selling tool

The AutoCheck history report shows much less content then their competitors, do not offer a history based suggested retail price, and the last reported mileage on the history report is often much much less than the actual mileage on the vehicle.

I have a better understanding now of how the CRM tool can help me automate my business. It gives me the same level of tools that franchise dealerships at a fraction of the cost. Very user friendly compared to all the CRM tools I've worked with over the last 15 years.

I have used DealerCenter for over 3 and a half years and I see the improvements and the adaptation with new technology and catering to real world dealership needs.

EVERYTHING NO FLAWS CUSTOMER SERVICE IS INCREDIBLE GREAT SERVICE very easy to use and understand ,great for both new and experienced dealers,I highly recommend it.

NOTHING EVERYTHING ABOUT THIS SOFTWARE IS GREAT. I COULDNT COMPLAIN ABOUT ANYTHING. IVE BEEN IN THE BUISNESS OVER 20 YEARS AND DEALERCENTER HAS BEEN MY FAVORITE FOR AS LONG AS I REMEMBER