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Simplify. Scale. Grow.

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FieldRoutes - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

FieldRoutes overview

Based on 337 verified user reviews

What is FieldRoutes?

FieldRoutes is a pest control tool offering key features such as billing and invoicing, scheduling, mobile access, and routing, among others.

Who uses FieldRoutes?

By industry, FieldRoutes reviewers are most commonly professionals in consumer services (45%). The most frequent use case for FieldRoutes cited by reviewers is pest control (93% of reviewers).

What do users say about FieldRoutes pricing?

Reviewers indicate that FieldRoutes offers good value for money compared to previous software, and some users appreciate improvements in cash flow and ROI. However, some reviewers find it expensive, report hidden costs, and dislike limited pricing transparency.

Starting price

350 /
per month
view pricing plans

Pros & Cons

User Interface

Updates

Supports business expansion

Customer Support

Payment Processing

Email Communication

FieldRoutes’s user interface

Ease of use rating:

FieldRoutes pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(27)
3-4(132)
5(178)

What do users say about FieldRoutes?

FieldRoutes is a pest control tool offering key features such as billing and invoicing, scheduling, mobile access, and routing, among others.

Select to learn more


Who uses FieldRoutes?

Based on 337 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Consumer Services
Environmental Services
Chemicals
Accounting
Others

Use cases

Pest Control
Field Service Management
Field Service Mobile Apps
Service Work Order
Lawn Care

FieldRoutes's key features

GetApp's analysis of 54 verified user reviews collected between November 2021 and November 2024 identifies FieldRoutes' most critical features and summarizes user sentiment about those features.

Billing & invoicing

Reviewers appreciate FieldRoutes' billing and invoicing capabilities for their automated functionality and ease of use. They find it helpful to send invoices via text, email, or mail, and value the ability to run multiple reports. Users report issues with QuickBooks integration and occasional problems with invoice tracking and email delivery. They also mention the need for a more reliable way to get invoices out and improvements in the mobile app for on-site payments. Of the 31 FieldRoutes users who gave detailed accounts of their use of Billing & Invoicing, 100% rated this feature as important or highly important.

See related user reviews

“Getting invoices out to the customer base in a clear and concise manner is crucial for upfront collections.”
JE

Julie E.

Administrative Manager

“The automatic billing once this was set up with the customers it's excellent, easy and soooo important. The only drawback is folks who don't like on line payment or billing. (you know those born in the 1900's )”
LL

Liana L.

Owner


Scheduling

Users report that FieldRoutes' scheduling capabilities are flexible and offer tools like Intelligent Routing and Visual Grouping to streamline the process. They find the map view and bulk scheduling helpful for efficient route planning. However, reviewers indicate some difficulties with the job pool, assigning times, and setting up recurring schedules. They also mention that the system can be slow and glitchy, and suggest improvements for better user experience. Of the 33 FieldRoutes users who gave detailed accounts of their use of Scheduling, 100% rated this feature as important or highly important.

See related user reviews

“The map in scheduling helps to condence our routes which helps our technicians and our company to generate more growth.”
DH

Debbie H.

Treasurer

“All I can say is "Wow!" There are so many incredible tools (like Intelligent Routing and Visual Grouping) to make scheduling a breeze! We are still learning more ways we can use the features to improve our scheduling process even further.”
CH

Cindy H.

Office Manager


Mobile access

Reviewers highlight FieldRoutes' mobile access as essential for technicians to complete their tasks in the field. They appreciate the ability to check routes, complete appointments, collect payments, and add notes. However, users report issues with the app being glitchy, crashing, and lacking some capabilities available on the web version. They also mention the need for better access to customer information and improvements in uploading documents and service tickets. Of the 41 FieldRoutes users who gave detailed accounts of their use of Mobile Access, 98% rated this feature as important or highly important.

See related user reviews

“When are used to check in feature I can tell where they are from the calendar And see how many stops they have left so I can determine if I can add more or if I need to move things around in real time.”
LA

Lisa A.

Owner

“Technicians use the mobile access daily and depending on the area they are in pictures will not upload service tickets will not submit and this is not a cell service issue it seems to be internal with FieldrRutes I would like to see some improvements in this area”
MB

Mitch B.

Branch manager


Routing

Users find FieldRoutes' routing capabilities valuable for saving time and money. They appreciate the map view for grouping services and reducing drive times. However, reviewers express frustration with the extra charges for route optimization and the system's reliance on 'how the crow flies' rather than actual driving directions. They also mention the need for a complete overhaul of the routing system and better training for effective use. Of the 24 FieldRoutes users who gave detailed accounts of their use of Routing, 88% rated this feature as important or highly important.

See related user reviews

“Routing is a time and money saver, my complaint with the routing is it goes my "how the crow flies" and not actual driving directions. It can be very misleading in this case. ”
KM

Kerri M.

Office Manager

“Map view allows for grouping services into a tight route.”
CS

Charlie S.

General Manager


All FieldRoutes features

Features rating:

Activity dashboard
SMS messaging
Reminders
Real-Time data
Job scheduling
For pest control companies
Customer database
Customer history
Electronic signature
Quotes/Estimates
Pest activity tracking
Dispatch management
Work order management
Calendar management
Property layouts
Alerts/Notifications
Timesheet management
Third-Party integrations
Technician management
API
Route optimization
Reporting & statistics
Automated scheduling
Real-Time reporting
Client portal
Pesticide usage tracking
Contract/License management
Mobile signature capture
Customer portal
Invoice management
Customizable templates
For lawn care
Fleet management
Estimating
Email management
Data import/export
Electronic payments
Drag & drop

FieldRoutes awards

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FieldRoutes pricing

Starting from

350

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about FieldRoutes price and value

Value for money rating:

Of 22 reviews that provide robust commentary on FieldRoutes's price and value, 48% mention it in a positive light.

Reviewers indicate that FieldRoutes offers good value for money compared to previous software, with some finding the pricing reasonable and appreciating improvements in cash flow and return on investment. Some users say the overall result justifies the cost, and they feel the pricing is competitive. However, some reviewers find FieldRoutes expensive, especially for small companies, and report concerns about hidden costs, overcharging, and limited pricing transparency. Some users say additional charges for services like data backups add to the overall cost, and they feel the lack of negotiation options impacts perceived value.

, and

To see what individual users think of FieldRoutes's cost and value, check out the review excerpts below.

“I like that many features that are "add ons" for other software is already included with PestRoutes at no additional charge. ”
SH

Sharee H.

President

“PestRoutes has been quite a bit more expensive than our old provider, but it has been well worth the cost.”
TM

Trent M.

Owner

“You won't get what you paid for, yet they will continue to charge you for what they aren't providing.”
HP

Hannah P.

Owner/manager

FieldRoutes integrations (6)

Integrations rated by users

We looked at 337 user reviews to identify which products are mentioned as FieldRoutes integrations and how users feel about them.

Integration rating: 2.2 (5)

Quickbooks is where all the checks come out of. All the checks we receive go into field routes. Setting them up together was next to impossible and I had ZERO help with it because tech support didn't have the knowledge of it that I needed them to. I had to figure it all out on my own and have still had problems with it I've had to figure out and fix as I go. I think if the product is going to have the option to sync to quickbooks, it should be a lot more smooth and work better. This is a HUGE part of our business, so knowing that it was going to be such a headache, we might have not chosen field routes to begin with.

Need to manually sync our data everyday although it's set to automatic. Am told by FieldRoutes support nothing is wrong when I experience seeing everyday that our syncing is not working. It's just been frustrating, and not smooth at all in the integration.

AP

Ashley P.

Office Assistant

1/2
Podium logo
Podium

Integration rating: 4.0 (2)

Other top integrations

FieldRoutes customer support

What do users say about FieldRoutes customer support?

Customer support rating:

We analyzed 91 verified user reviews to identify positive and negative aspects of FieldRoutes customer support.

Widely noted by reviewers, FieldRoutes support is responsive, often providing quick callbacks and timely follow-up on issues.

A number of users appreciate having dedicated support contacts who understand their business and offer personalized assistance.

Multiple users highlight the team's professionalism, patience, and willingness to educate and guide them through the software.

A minority of users report slow response times, unresolved issues, and difficulty reaching knowledgeable or consistent support staff.

Support options

Phone support
Faqs/forum
Email/help desk

Training options

Live online
In person
Documentation
Webinars
Videos

To see what individual users say about FieldRoutes's customer support, check out the review snippets below.

“I especially like that our company is assigned a team of support personnel, so there is always somebody available who understands our particular business, jump on a Turbo Meeting and help me solve any question I may have. When I have offered constructive feedback they have responded quickly and made the changes as necessary. ”

MS

Milton S.

Administrative Support

“Every time I find a glitch or have a question about functionality, the customer support team is right on it. And recently, they have started offering informative webinars dealing with how to use different features and functions of the software.”

CH

Cindy H.

Office Manager

“You suppose to have a support team to support your work and they have no idea of the system and what's going on, if you ask to talk and get help from someone else, they say their managers are busy and they cannot transfer the calls.”

YO

YENNI O.

Manager

FieldRoutes FAQs

Q. Who are the typical users of FieldRoutes?

FieldRoutes has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What is FieldRoutes used for?

Grow quickly, scale smartly, and serve your customers relentlessly with FieldRoutes Cloud-based, mobile solutions for field service operations. Whether your business is lawn care, pest control, pool service, or anything in between, FieldRoutes has the tools to simplify your process, make life easier for your team, and help you run a more efficient and profitable operation. Crush your competition, provide top-notch service, and streamline your entire operation with simple, time-saving tools that deliver the goods. Acquire new customers and drive more sales with our integrated marketing services. Track, manage, and nurture prospects with powerful lead progression tools. Modernize your business and shave hours off your day with automation functionality that reduces time spent on the road, makes scheduling a snap, and automates tedious manual processes. Get paid faster and reduce delinquencies with automated follow-ups, an easy-to-use customer portal, and integrated payment solutions. Quickly view your true ROI with real-time numbers and interactive dashboards that help you make data-driven decisions that impact your business. And that’s just the beginning. FieldRoutes has everything you need, and then some, to help transform your business into a lean, mean, profit-generating machine. Our in-house, dedicated U.S. customer support team is available at no charge and ready to answer any question you may have. Our integration team is widely praised by our clients and does everything they can to make your transition to FieldRoutes as quick and painless as possible. We handle everything—from data conversions to training—to get you and your team up and running with no downtime and zero issues. And our pricing—like our software—is simple, straightforward, and above all, fair. Regardless of your immediate needs and long-term objectives, our entire team is here to support your efforts and help you get there. If you’re frustrated with your current solution or are looking for a way to achieve more, consider joining the growing number of field service companies that rely on FieldRoutes every day to provide the solutions needed to achieve the next level of success.


Q. What are the benefits of using FieldRoutes?

Generate More Leads
Responsive web design keeps your site looking good on any device. Reach the top of the search engine rankings in your area with results-driven tools, strategies, and techniques. Attract and engage your visitors with informative, relevant content. Capitalize on your Google My Business page to capture local interest. Benefit from years of proven expertise in creating, managing, and optimizing successful paid online campaigns. Use powerful communications—emails, newsletters, and landing pages.

Level Up Your Sales Process
The simple mobile app lets salespeople enter and review data on the fly. Track every sales lead, identify what worked, what didn’t, and move them through your sales pipeline. Send automated emails, appointment reminders, and invoices. Automatically check service area and technician availability. Apply applicable deals and promotions without the need for coupon codes.

Operate Efficiently
Get rid of the mess and go paperless. Arrive on time every time with our intelligent routing solution. Scheduling your technicians is as easy as drawing a circle around your customers or dragging and dropping them into your technician’s schedule. Save time and increase your efficiency with automated communications. Send alerts through our mobile app so you can easily communicate with your technicians in the field.

Provide Superior Service
Delight customers with discounts on pre-payments.
Get contracts signed on the spot and begin servicing customers right away. Get noticed faster by generating and sharing online reviews. The online customer portal gives your customers access to their accounts any time of the day. Offer commercial pest services? Our trend reporting, digital logbooks, and custom scheduling ensure you and your customers are compliant.

Get Paid on Time
Automated emails, SMS texts, and voicemails take the hassle out of collecting what you’re owed. Give your customers the flexibility and convenience to pay online through their own customer portal. Collect payments in the field with our mobile app integration. Never miss a payment with Autopay and custom payment schedules. Support multiple payment methods to give your customers the option to pay with credit, debit, or ACH.
Our integrated payment processing solution auto-updates lost, stolen, or expired credit and debit cards.

Grow & Scale
Take control over who and what your team sees with user profiles, access permissions, and role-based reporting. Pick your own partners that will help you transform your business with our open API interface. Work smarter with time-saving templates, contracts, and forms for everyday business functions. Our integrated marketing solutions provide an all-in-one solution to bring in even more leads. Whether in the field or in the office, your team can easily access marketing materials to help get the sale. Ensure your brand stays consistent and standardized with your franchisees or multi-office locations.

Track Your ROI
Get real-time facts, not days-old data. Interactive dashboards help you make data-driven decisions. Track every dollar spent on marketing and quickly see which investments are paying off. Listen to your sales and service calls, respond to online reviews, and more, all in one place. Discover your cost per lead, customer acquisition cost, and other key metrics in real time. Get consolidated data from Google Analytics, Google My Business, call tracking metrics, and more, all in one location.

Close Pest Control Deals Online
Save time and stay focused—pest control customers can select packages, schedule services, and pay you online. Send automated emails, appointment reminders, and invoices. Automatically check service area and technician availability. Apply applicable deals and promotions without the need for coupon codes. Close pest control deals right from your website and get customer appointment details automatically entered into your operations software.


Q. What languages does FieldRoutes support?

FieldRoutes supports the following languages:
English


Q. Does FieldRoutes support mobile devices?

FieldRoutes supports the following devices:
Android, iPad, iPhone


Q. Does FieldRoutes offer an API?

Yes, FieldRoutes has an API available for use.


Q. What level of support does FieldRoutes offer?

FieldRoutes offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk

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